i am happy with my connection. When there was a issue after the bush fires we were informed.
my speed is good we can now enjoy streaming during this trying time. The last person i talked to was very helpfull.

I have tried other providers and left frustrated not only with a poor connection, but more importantly the service level to support. With internode the experience has been that which one would expect.

Congratulations to the internode customer service team. They have shown on multiple occasions with a focus on quality interactions that the customer is the heart of their operation. Very satisfied.

it's ok, can be slow at times, i'm a gamer, and rely on good fast speeds, unfortunately silver service is all i get get in my area. it does drop out now and again, but not to bad.

They ( Internode) do the basics right, Good speed, reliability, and price, but for me the good service from friendly technicians is what's great. When you are a bit of a techno-twit like I am its important that the technical advisor can speak your language - not 'to' you, but 'with' you.

Always had great service. Have had a couple of dropout in big storms, however service restored one double quick time. Other than that is is very reliable. Highly recommend! Thank you

Very reliable. We live in a storm prone area and the service has still been very dependable. I do set the netflix, stan prime etc streaming services to not load HD but we have three devices (iPad, iPhone, google, iCloud, dropbox backups, MacMini, Pi) going all the time and there is little or no buffering.

Only a couple of dropouts caused by a local NBN tower.
Internode has always been effective & timely in helping resolve the problem.
Internode was really helpful in the setting up of the internet connections

experienced dropouts some of the time would have liked to have " NBN FTTN " but only choice was wireless or nothing at all which is not Internodes fault but our stupid government.

Often have problems after storms as we live in the very wet tropics, as soon as I ring internode they investigate very thoroughly, respectfully and knowlegably and contact NBN if required and replace hardware if required, always treated as an important customer

The internet connection is reliable. Delivery of the service was prompt & efficient. It did dropped out once since joining & customer service fixed it straightaway. It’s a great company to deal with.

I have been a customer of Internode for over 10 years now, the last 12 months with their fixed wireless NBN. I do not live in a big town or city and rely on internet to keep me informed. From ADSL to NBN Internode has been extremely supportive and their help desk has resolved any issues that I have had in an extremely efficient manner. I have been happy to recommend Internode to my family and friends and would in fact recommend them to anyone.

I've been with Internode for years now, and have relocated quite a few times during that time. They've always made the relocation easy and helped me get the best value for money. The service has always been very reliable and the staff friendly.

We have had good reliable service but the download speed hasn't been any better than pre NBN so we are upgrading to Platinum to get a better service. Internode has always been helpful especially when we have visited their shopfront store.

I have been with Internode now for about 15 years now. I can’t fault Internode’s service, it’s been fast and reliable with a service team to match should you ever need support. Thanks guys!

I live in the country and regularly have problems with internet and other services. The problems are almost always (actually always!) wholesaler problems.

I am used to telephone helplines and Internode's is the best Ive ever experienced. Their call-back service really doesnt lose your place in the queue, the people who call you back have actually listened to the message youve left ... and they're in Australia.

Never seen a situation when the person on the line didnt go the extra mile to solve my problem - way beyond what youd hope for.

Internode may not be the cheapest but they are the best by a country mile.

I rated low as I have yet to use it. Service from sales team was fantastic and was prompt and I felt confident in the manner in which the change over took place

I have had great service from Internode. The main thing I like is there is a problem and I have to ring support I get an answer right away and am not in a queue for ages.

Service is quite reliable and speed is usually good.
Any problems that we experienced have been fixed promptly with no fuss.
Their staff are very helpful and able to fix problems without any hassle .

Was advised by Internode that speed will drop from NBN 25 to NBN 12 due to NBN work in my area and hope that once finished speed will increase again.

Have had many drop outs speed appears slow.They did increase speed for short time for a trial. Then cut it back.to slow 25meg.But dealing with internode as a company has been ok.