Has been going well now for a long time, just lately though there has been a little drop out in early evenind peak periods. I think this is to be expected with a lot working from home and also students coming home goin on line.

My internet download speeds are horrendous despite speed test readings suggesting otherwise, but Goran did everything other than come to my house to change over the modum to try to fix the issue

I have not experienced any problems. Internode has been my service provider through ADSL to NBN and I have always found the service, back up, trouble shooting and plan changes to be faultless.

Reliable and dependable service with consistent speeds. The customer service team is always very helpful. Definitely recommend. It be review needs thirty words to validate so word word word word

I have been an Internode client for 20 years, from dial-up to ADSL and now NBN. Throughout this time I have always been impressed with the delivery and professional service

Contacted Internode to have NBN connected, I’ve used Internode even before they were Internode and never had an issue they caused. Logical that when needing NBN in Canberra too. Can’t say positive things about the first NBN Co tech that came out but a week later the second NBN Co Tech was great. Dealing with Internode was painless and greatly appreciated

Signed up for NBN 25/5, wanted to up speed immediately, now have to wait a month? What's so difficult about this?

Was also told that our Archer D7 wouldn't work, so went out and bought a new router ($250) later found out the D7 works with FTTC with a firmware update.

The connection requires VLAN tagging and PPPoE which is cumbersome and completely unnecessary. Internode, get with the times.

I am very grateful for the expertise and patience of the problem solvers at Internode. Whenever my service is interrupted one phone call has resulted in either an immediate solution or an explanation of why the problem is with my server or with Netflix.
I could not ask for better service.

Connection good, couple times needed to reboot, but over all works great.
Customer service good always solved my problems. Most problems I’ve had are normal issues that have been fixed immediately Speed ok

Connection is great and support fabulous. Been with internode over 20 years and they never let me down. Best customer service I have ever received and aways friendly and prompt

I've been an Internode customer for seven years and I'm not sure what has happened to their customer service?! I'm trying to get NBN connected and I've had to explain my issue with three representatives!
Issue sorted in the end.

Used Internode ADSL without an issue for several years, then forced onto NBN, which was awful. Gave Internode every opportunity to fix it (including installing a new modem) but eventually gave up as literally wasn't getting any internet connection. Received a final bill with $150 early termination fee. Called to point out that for 3 months I hadn't had an internet service from them, but they refused to waive the termination fee. Horrible experience from a company that use to provide a great service. Now using 4G without any issue.

Been with Internode for 4 yrs most recently and all up about 6. Especially this last 4 years the customer service has been great as well as the NBN service.

Any contact with Help Desk brings quick, efficient and helpful response. They patiently work through any issue in a clear and helpful way.
Excellent connection and speed on my selected plan. Have been with Internode for years - very happy.

Great connection and great speed, no drop outs. Love talking to a human when I call to ask for help. No long wait time when calling for assistance. Great company

Have been with internode for ten years first ADSL and now NBN
Internode service has been as you would expect reliable, on time or before, and very cost competative.
last weekend people were asking me how I had service when they didnt, my reply i'm with Internode... telstra went down for the entire weekend in our town.
the only time I have problems with the NBN its because of the NBN doing things to the network i can litterlay watch the router stop reciving signal from the tower.
highly recomend internode.

Customer service people most helpful. New modem arrived in 5 days was properly configured and was online within 10 minutes. Online speed and connectivity have never been a problem. Would recommend internode to my friends.

While I have encountered very occasional problems I have always found that the support service operatives have been friendly, patient and efficient in helping to me resolve them. The connection is generally very reliable, and when there have been connectivity problems they have usually turned out to be due to glitches in the local telephone network.

Connection is usually very reliable but some small things can knock it out for short periods of time. Personally think that NBN's side of things aren't up to what they say they can deliver

Reliable internet, speed as advertised and fast response to queries or issues raised.
Fast response when I contacted them with “self inflicted “ issues and quick resolution of these matters.
Recommend their services!