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SimonSydney, NSW
Fantastic experience
King living were fantastic from start to finish with my order of the amazing Jasper. Special mention must go to out to the Sam and Antonio for helping me with removal, setup and installation. They made the whole process painless. Thank you very much guys!
Simon
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BronwynSydney, NSW
Beautiful and comfortable
Jordan and Troy helped us nail the furniture for our new house. Jordan was incredibly patient with my many visits and Troy gave some fabulous design assistance.
This is our second house that we have purchased key pieces from King at Castle Hill. Love the service and whilst Suzie, Jordan and Troy have helped us, all of the staff are very friendly and helpful.
Love the product, love the service
1 comment
Elizabeth R.King Living
Hi Bronwyn, thank you for sharing your fabulous five star review for the Team at our Castle Hill Showroom. It is wonderful to hear that you are a return customer and love King Living product. We are ... Read more
so pleased also to hear that Jordon, Troy and Suzie were patient and helpful as they utilised their interior design expertise and care to guide and ensure the best recommendations and suggestions to suit you and your home. We look forward to sharing such kind words of thanks, the Team will be very appreciative that you have taken the time to write this lovely review.Similar opinion? Write a review on ieatwords.com.au!
Ana SSydney, NSW
Great products, service and delivery
Thank you for another piece to my King Furniture collection. Again great product (recliner), service and delivery by Sam & Antonio. Highly recommend for high quality furniture, worth the wait for customised options.
1 comment
Elizabeth R.King Living
Hi Ana, thank you for sharing your great King Living experience. We are so pleased to read that you are a return customer, and have added a new recliner to your King furniture collection. It is grea... Read more
t to hear also that you appreciate and highly recommend King Living furniture and that Sam and Antonio ensured your delivery went smoothly. We look forward to passing your your excellent feedback, and thank you for choosing King Living.
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May Phoenix L.
- 2 reviews
Amazing, professional and super friendly!!!
I had Carlos and Joe pop out today to have a look at my King Cloud as the headrest is sitting slightly on an angle. They were both so persistent in making sure they fixed the issue. Carlos and Joe were also here to reupholster my Jasper lounge and they have done an amazing job! They are both super friendly and even offered me advice on cleaning, aftercare and maintenance. I would love to see both Carlos and Joe again for my next King Living service. I wish everyone had the service, care and dedication as Carlos and Joe. Thank you!
1 comment
Elizabeth R.King Living
Hi May, thank you for sharing your amazing after sales service and care experience. We are delighted to hear how Carlos and Joe were friendly, dedicated and professionally ensured everything was perf... Read more
ect and just as it should be. We look forward to passing on such lovely comments to Carlos and Joe, they will be very happy to hear that you are so pleased with their assistance.Similar opinion? Write a review on ieatwords.com.au!
Emma LloydSydney, NSW
- 2 reviews
- 6 likes
Perfect service and exceptional product quality
So happy with my purchases from King Living Castle Hill. Leila was exceptional! She had so much patience with me as I took my time to make the right choices for me. She also has a true talent for interior decorating. Troy was awesome too, both of them really helped me with style in my home. Thanks so much.
1 comment
Elizabeth R.King Living
Hi Emma, thank you so much for sharing your exceptional experience at our Castle Hill Showroom. We are thrilled to hear how Leila and Troy were very helpful and utilised their interior design experti... Read more
se and care to guide and ensure the best recommendations and suggestions to suit you and your home. We look forward to sharing your kind words of thanks and gratitude, Leila and Troy will be very appreciative that you have taken the time to write this lovely review.Similar opinion? Write a review on ieatwords.com.au!
BelindaSydney, NSW
Great service from Malcolm. He was thorough, informative and he completely understood our needs.
The store has a great variety of chairs, couches, fabrics, set ups and accessories. The ordering process was easy, it was made more simple with Malcolm helping us along the way. We cannot wait to receive our new couch.
1 comment
Elizabeth R.King Living
Hi Belinda, thank you for sharing your excellent 5 star review for the great service provided by Malcolm at our Castle Hill Showroom. We are delighted to hear that Malcolm was thorough, informative a... Read more
nd understood your needs to ensure the ultimate sofa selection for you and your home. We look forward to sharing your lovely comments with Malcolm, he will be so pleased to hear that you appreciate his assistance, and we are sure you will love your new sofa when it arrives.Similar opinion? Write a review on ieatwords.com.au!
So professional
Leila is one of the best interior designers. She is accurate in her job.She advises me for designing two different rooms and that was awesome. Thank you and good luck
1 comment
Elizabeth R.King Living
Hi Maryam, thank you for sharing the wonderful service and advice you received from Leila in our Castle Hill showroom. We're so pleased to hear that Leila provided you with an excellent interior desig... Read more
n consultation, assisting you in selecting items which would be perfect for two rooms in your home. We're sure whatever you've decide to purchase will be fantastic additions to your home!Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Repair Recliner
Carlos is the most friendly person and excellent at his job. He arrived at the stated time and knew exactly what the problem was. He fixed the problem and showed us how to set and operate the controls. Definately an asset to King Living.
1 comment
Elizabeth R.King Living
Hi George, thank you for sharing the excellent service you received during your recent service call with our technician Carlos. It's fantastic to hear that Carlos was friendly and efficient; arriving ... Read more
on time, quickly resolving your concerns and being sure you understood the different ways you could operate the many features of your sofa. We're sure you will love relaxing in luxurious comfort and we thank you for your understanding in allowing us to rectify the issues present.Similar opinion? Write a review on ieatwords.com.au!
karenSydney, NSW
Excellent Service
I have owned 3 kings lounges, my last one I gave to my daughter.
I have also purchase one of your King Living Beds. I will only every purchase a King Living product.
1 comment
Elizabeth R.King Living
Hi Karen, thank you for sharing your great review of King Living! We're so pleased to hear you've purchased from King on four occasions; three sofas and one bed; and have been impressed on every occas... Read more
ion. It's great to hear one of these was even passed on to your daughter, showing it has stood the test of time! We are sure you will continue to love your King furniture and we hope to welcome you back again in the future.Similar opinion? Write a review on ieatwords.com.au!
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Service call was fantastic
Thank you to Carlos today for the service call. He took his time to look at the issues and fix it for me. Couch now looks as expected. He also took the tine to install the lights for me which an additional service.
1 comment
Elizabeth R.King Living
Hi Deborah, thank you for sharing the great level of service provided by our technician Carlos during your service call yesterday. We're so pleased to hear that Carlos was able to rectify the alignmen... Read more
t issues with your sofa and also took the time to install your sofa lights. We hope that with these concerns resolved you will enjoy relaxing in the luxurious comfort of your Nimbus and we look forward to passing on your great comments.Similar opinion? Write a review on ieatwords.com.au!
PeterSydney, NSW
we received excellent service from Leila G and hope to make our purchase soon based on her recommendations
Looking for a new lounge to replace the existing one. We like the flexibility of King's modular designs so that we can reconfigure at a future date. Like the ability to add side tables etc
1 comment
Elizabeth R.King Living
Hi Peter, thanks for sharing the five star assistance provided by Leila in our Castle Hill showroom. It's wonderful to hear that Leila guided you through our range, taking your needs into consideratio... Read more
n and showing you some designs with great flexibility options and the ability to reconfigure should you ever wish for a new sofa layout in your home. We look forward to sharing your great feedback with Leila and to welcoming you back soon when you are ready to place your order!Similar opinion? Write a review on ieatwords.com.au!
Satisfied Customer
Kristine from Castle Hill was very professional and helpful with my purchase over the phone.
We love our lounge and would highly recommend a King lounge to anyone who wants comfort, style and quality.
1 comment
Elizabeth R.King Living
Hi Karen, thank you for sharing the wonderful customer service provided by our Castle Hill assistant manager Kristine. We're so pleased that Kristine provided helpful service over the phone, assisting... Read more
you in placing your order. It's fantastic to hear that your new sofa has now arrived and that you're loving having this in your home! We look forward to sharing your great review with Kristine and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Excellent service
We are so happy with our new ReoGrand. Leila Ghazi from Castle Hill was extremely helpful with helping us choose the perfect lounge for our space. The original delivery guys whose names I didn't get were great, and Sam and Antonio who came for an after service were friendly and professional. Very happy with the quality of the product and their service.
1 comment
Elizabeth R.King Living
Hi Rosa, thank you so much for sharing the terrific service you received both in our Castle Hill showroom from our team member Leila, and also from our delivery team Sam and Antonio. It's wonderful to... Read more
hear that Leila expertly guided you through our range, assisting you in selecting the ReoGrand sofa for your home. We're so pleased also that Sam and Antonio were professional and friendly when they visited to do a service check. We're sure the ReoGrand will be a fantastic addition to your home that your whole family will enjoy relaxing on, and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
KarenSydney, NSW
Great customer service
The King Living Castle Hill store is well laid out with a great range of product on display. It took us a while to decide what we wanted and each time we went into the store the person we dealt with, Leila Fadaei was excellent right through until we finally placed our order. Her advice was well received and appreciated.
1 comment
Elizabeth R.King Living
Hi Karen, thank you for sharing your experience in our Castle Hill showroom and the wonderful assistance you received from our team member Leila. It's fantastic to hear that you appreciated the layout... Read more
of the showroom and the furniture available to view! We're so pleased that Leila offered patient and informative assistance while you considered your options, helping you to select the perfect furniture for your home. We're sure you've made an excellent choice and look forward to sharing your review with Leila, she will be thrilled to hear how happy you were with her service.Similar opinion? Write a review on ieatwords.com.au!
NatSydney, NSW
Loving the Reo recliner.
Delivery guys Sam and Antonio were a pleasure to deal with. Great communication all round, punctual and polite. No mess no drama...keep up the good work guys and thanks for the positive experience.
1 comment
Elizabeth R.King Living
Hi Nat,
Thank you for sharing your review, we're so pleased to hear you're loving your new Reo Recliner sofa! It's excellent to hear that our delivery team Sam & Antonio provided polite and punctual s... Read more
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Replacement of King Cloud 111
Thankyou for replacing our King Cloud 111.
The workmanship of the new 2 seater is as we had hoped and expected.
Many thanks.
I am sure we will enjoy this for many years.
1 comment
Elizabeth R.King Living
Hi, we're so pleased to hear that you are so happy with your new KingCloud III sofa. While we're sorry that a remake was necessary, we're so pleased that you are now satisfied and looking forward to enjoying your sofa long into the future.
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Excellent customer service
My experience with King Living at Castle Hill has been nothing but the best experience ever.
I would like to thank to Leila Ghazi for her exceptional customer service and her friendly personality. Well done King Living! Keep up the good work and keep hiring more like Leila
Thank you
Emilia
1 comment
Elizabeth R.King Living
Hi Emilia,
Thanks so much for sharing the excellent assistance provided by Leila in our Castle Hill showroom. Leila is a very valued member of our team and it's wonderful to hear of the wonderful ser... Read more
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SteveSydney, NSW
- NSW, Castle Hill
- Verified customer
Smooth as
Just had my king living bed bases delivered. Sam and Moe from King Living Deliveries were easy going and personable. Called prior to give an update on delivery time and were probably to the minute accurate. Bedroom was upstairs and i offered to help carry it up but they declined and got it up and in with no dramas.
The bed bases look good so far (still in protective covers) until we move in to our new place. All in all, smooth process from start to finish!
1 comment
Elizabeth R.King Living
Hi Steve,
Thanks for sharing the five star delivery service provided earlier today by our team Sam & Moe. It's great to hear that Sam & Moe were punctual and polite as they delivered your new beds, na... Read more
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BertaSydney, NSW
The perfect customer service
Leila ghaziaskar is the most pleasant person to deal with. My husband and I are new customers to king living and for the moment we walked in we felt welcomed. Leila tone of voice is so soft and relaxing, it allows you to think things through when making a decision and revise options.
She was fantastic. She continues to provide this service when I walk back into the store.
She never inpatient or Shows a lack of interest.
She’s eager to style our furniture with beautiful cushions! Keep smiling and doing what you’re doing Leila ! Thank you
1 comment
Elizabeth R.King Living
Hi Berta,
Thank you for choosing to visit King Living and for sharing the truly wonderful assistance provided by Leila in our Castle Hill showroom.
We are so delighted that Leila offered kind, consi... Read more
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Beautiful Lounge and great service.
Malcolm was absolutely fantastic in store. His knowledge and service was exceptional. He guided us through our purchase especially making sure that we were getting what was practical and durable. Would also like to thank Dean and Bill who have just delivered our lounge. These guys took time and care with installing the lounge and were very friendly. Thanks everyone at King. Gary
1 comment
Elizabeth R.King Living
Hi Gary, thanks for sharing the brilliant experience you had both during your time in our Castle Hill showroom & with your recent delivery. It's wonderful to hear that Malcolm offered friendly, inform... Read more
ative service, assisting you in selecting a sofa perfectly suited to your needs. We're also so pleased to hear of the fantastic delivery service provided by our team Bill & Dean. We will be sure to pass on your fantastic feedback to both Malcolm and our Despatch Coordinator, and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Simon, thank you for sharing your fantastic King Living experience. It is wonderful to hear that all the way through the process from ordering your new Jasper ll to delivery it has been painless a... Read more
nd amazing. We are so pleased to hear that on delivery Sam and Antonio were very helpful and made sure your delivery and installation were perfect. We look forward to sharing your excellent feedback with Sam, Antonio and the Team, and thank you for choosing King Living.