Reviewer Photos & Videos
Mark HSydney, NSW
- 2 reviews
Great design advice and service
I felt I needed some assistance with design and colour choices for two new lounges. I booked a design consultation home visit with Leila Fadaei of King Living Castle Hill. Leila was able to fit me in to her schedule at a time that also worked well for me, which was nice. I received great advice on the lounge styles, shapes and sizes that would work well in the rooms. Once the lounges were chosen, Leila helped with colour choices and fabrics that would work well with the existing colour scheme including floor tiles, existing furniture and ho...Read more
w much light was in the rooms. What would have been a difficult choice for me to make on my own, was made very easy with Leila's design skills and her suggestions. Thank you Leila for all your help and advice. I have now placed the order and am looking forward the day they are delivered. I would also like to say a thank you to Troy, the Manager of the Castle Hill store, for being so welcoming and a gentleman. Best regards, Mark
1 comment
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Tony S.Sydney, NSW
Excellent & Wonderful Service
King Furniture in Castle Hill provided me with wonderful service, Troy & Leila are brilliant. I wasn't exactly sure what lounges would fit in my lounge area & they asked me the right questions and gave me a couple of choices.. Excellent people as well.. Thank you
1 comment
Elizabeth R.King Living
Hi Tony, thank you for sharing a fabulous review of the time you spent in our Castle Hill showroom with Leila and Troy. We're so pleased to hear that they considered your needs, asking clarifying ques... Read more
tions and assisting you in finding a sofa perfect for your space. We will be sure to pass on your kind comments as Troy & Leila will be so pleased to hear your feedback, and we thank you for visiting King Living.
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KrisSydney, NSW
Fabulous quality & exemplary customer service!
Jordan was professional, knowledgeable, helpful, nothing was too hard, even reworking our configuration a few times before we got the arrangement we were happy with & making sure it would fit in our lounge space. Quotes & all communications were clear & concise. Product quality is amazing. Sam & Moe delivered & assembled our lounge suite - they were so polite, helpful & professional
1 comment
Elizabeth R.King Living
Hi Kris, thank you so much for the wonderful five star review for Jordan, Sam and Moe. We are very pleased to hear that you appreciate the quality of King living products and that you received exempl... Read more
ary customer service from the Showroom through to delivery. We look forward to sharing your kind words with the Team, and we are sure you will enjoy your new furniture for many years to come.Similar opinion? Write a review on ieatwords.com.au!
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Mrs. M
- 2 reviews
- 1 like
My whole house is a King Living Showroom
We have just received our third delivery in a year from King Living and I cannot find a fault with any of the dealings I have had with King at all. The sales people are so helpful at Castle Hill for all sales and the delivery service is one of the best for furniture. Today Sam and Moe called before they arrived and even introduced themselves before coming into my house! Best thing about King Living delivery service is you can take delivery of the furniture, leave it in the box and then call back King and they will install it at a later date for no extra cost.
1 comment
Elizabeth R.King Living
Thank you so much for sharing your wonderful King Living experiences. We are so delighted to hear that you are a return Customer with a house full of King Living furniture. It is great to also hear ... Read more
that from your experience in our Castle Hill Showroom, through to delivery today with Sam and Moe, you have had a wonderful positive seamless journey. We look forward to sharing your lovely comments with Sam, Moe and the Team, they will certainly appreciate your five star review, and we are sure you have many years of comfort and enjoyment from all of your King Living furniture.Similar opinion? Write a review on ieatwords.com.au!
LisaSydney, NSW
Extremely helpful but not pushing at all
Jordan from Castle Hill store was of great help with terrific advice when we were looking to purchase a sofa on the weekend
Still discussing our options but Thanks Jordan
1 comment
Elizabeth R.King Living
Hi Lisa, thank you so much for sharing your recent experience at our Castle Hill Showroom. It is wonderful to hear that Jordan extremely helpful and offered advice on King Living sofas, features the ... Read more
flexible options available. We look forward to sharing your five star review with Jordan, he will be delighted.Similar opinion? Write a review on ieatwords.com.au!
APRIL SPOKESSydney, NSW
- 2 reviews
- NSW, Castle Hill
- Verified customer
Great service from Leila F. At Castle Hill
Great service from Leila F. At Castle Hill
She was very kind and easy to work with. Even scaled our family room to make sure the product would fit well in the space.
1 comment
Elizabeth R.King Living
Hi April, thank you so much for sharing such wonderful feedback when visiting our Castle Hill Showroom. We are so glad to hear that Leila F was kind and helpful as she worked with you to create a spa... Read more
ce plan to suit your home. We look forward to passing on your lovely comments to Leila F, and we are sure you will enjoy your new King Living furniture for many years.Similar opinion? Write a review on ieatwords.com.au!
Qi Z.Sydney, NSW
Bad service
Hey, King Living, no need to pay for secret shoppers, here is my bad experience with your services.
I bought a sofa, a dining table and a coffee table from King Living Castle Hill store (Sydney, Australia) in April and paid the deposit. The sales told me the delivery date is 12 June 2022 and someone would contact me for delivery and balance. However, no one contacted me, so I had to I call King Living on 5 June 2022 just to confirm the delivery and arrange for the balance payment. I was advised someone would call me to confirm the delivery.
I...Read more
received a call from King Living today at 9:30am when my wife and I were on our way to hospital. I was told over the phone to pay the balance before 12:00pm; otherwise, the delivery would be delayed by a week. Of course, we couldn't make the payment while we were driving to hospital and seeing my doctor. I didn't understand why you left us no time to prepare the payment. I went back to work after the doctor appointment and my wife went to the Castle Hill store in the afternoon asking if it can be delivered on 12 June 2022 if she paid in store. Her request was rejected because it was later than 12:00pm. Are you serious, King Living? We have been waiting for the new furniture for almost 2 months. You gave us only two and half hours to pay the balance and tell me you can't deliver it as promised because it was a few hours late! Are you launching a rocket? There are still 5 days until 12 June 2022, long weekend is not an excuse! You do live like a king, but your customers don't, sadly.1 comment
Elizabeth R.King Living
We are sorry to hear about your experience and the inconvenience this may have caused you. We would like to look into this further, and see what we can do to rectify. Can you please leave your contact... Read more
details in a private message or email [email protected].Similar opinion? Write a review on ieatwords.com.au!
ML WPHSydney, NSW
Faultless Delivery Service
Our beautiful King Living lounge was delivered today. The delivery was faultless, Sam and Moe are total gentlemen, they called first, arrived on time, very tidy, enthusiastic and really helpful. The whole experience has been very positive. Thank you
1 comment
Elizabeth R.King Living
Hi, thank you for taking the time to leave such a positive review of your delivery today. It's wonderful to hear that Sam & Moe provided such a friendly, professional & considerate service. We hope yo... Read more
u will love your new furniture for many years to come, and will pass on your lovely comments to the delivery team.Similar opinion? Write a review on ieatwords.com.au!
E W.Sydney, NSW
- NSW, Castle Hill
- Verified customer
Great Service Leila F
I was on my way to another store in the complex and when I walked passed had a quick chat with Leila F. She was extremely helpful and being an interior designer helped me do the furniture layout for my new house. I ended up purchasing everything I needed from King Living and didn't go to the other store.
1 comment
Elizabeth R.King Living
Hi Eric,
Thank you for your sharing such a wonderful review of your time in our Castle Hill showroom with Leila. We're so thrilled to hear that Leila was able to use her extensive knowledge as an Inte... Read more
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Toni CSydney, NSW
Customer service/inhome consultation
I had Leila from the Castle Hill store come & do an in home consultation for our new house. It was so helpful having the layout, not just of the lounge, but the rug/chair/coffee table as well to ensure it would all fit the space nicely & look cohesive with the rest of the house.
Colours are not my thing, but she was so very patient with my indecisiveness!
1 comment
Elizabeth R.King Living
Hi Toni,
Thank you for your lovely review of your in-home Interior Design Consultation with our Castle Hill team member Leila. It's fantastic to hear that Leila was able to create a beautiful whole-r... Read more
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Fantastic service
The sales staff at the Castle Hill showroom were excellent in helping me choose my ideal sofa.
When the sofa and media console were delivered unfortunately there was damage to the media console. King Living swiftly organised a replacement which was delivered 4 weeks later (I was able to use the damaged one in the meantime) and even gave me a candle for my troubles. Dean, Alex and Daniel who made the replacement delivery were very professional and efficient. All in all a great experience
1 comment
Elizabeth R.King Living
Hi Rach,
Thanks so much for taking the time to share feedback after your recent experience with King Living. We thank you for your understanding that sometimes issues do occur, and appreciate you givi... Read more
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Tim NSydney, NSW
Great interior design advice
I was quickly assited by staff, taken through options and advice given based on the space and materials in my home and what would / would not work in the space. If you need any assistace I can highly recommend Leila Fadaei for her honest design advice and suggestions of what colour/ timber combinations work for your space.
1 comment
Elizabeth R.King Living
Hi Tim,
Thank you for sharing your wonderful experience at our Castle Hill showroom, it's great to hear you were so expertly assisted by Leila, who guided you through the sales process helping you mak... Read more
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JackieSydney, NSW
Fantastic Help- nothing too much trouble
Visited the store twice and the sales rep Jordan couldn't have been more help. He provided swatches of materials, moved things around and came up with great ideas. The couch package we have bought is the most versatile ever and he spent lots of time explaining and showing us all the options. Highly recommend the shop for accessibility and professionalism- it was a positive experience all round
1 comment
Elizabeth R.King Living
Hi Jackie,
Thanks so much for taking the time to share the excellent experience you had in our Castle Hill showroom with Jordan. It's wonderful that Jordan provided such a thorough consultation, leavi... Read more
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anhsReviewsAU
- 3 reviews
Great customer service
We recently visited King Living in Castle Hill to purchase a custom lounge set we had looked at several weeks before. Leila served us and was very helpful and patient as we were taking our time deciding and trying out sofas again with our 3 kids.
Ended up buying to different sets to replace sofas in 2 rooms, but was very happy with the purchase and products.
1 comment
Elizabeth R.King Living
Hi AnhsReviews,
Thank you for sharing your great experience at our Castle Hill showroom with Leila. We're so pleased to hear that Leila was able to assist you in selecting two sofas for your home, and... Read more
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Patient, professional, excellent interior design support with colour, fabric selection
Awaiting delivery but have other King products so expect excellent quality. Store is good for viewing all products but no examples of walnut legs. Good range of fabrics.
Normal prices are very expensive but sales are generally good
1 comment
Elizabeth R.King Living
Thank you for sharing your experience at our Castle Hill Showroom. We are so glad to welcome you back as a return Customer. We are pleased also to hear that you received excellent interior design as... Read more
sistance, and thank you for your valuable feedback. We do hope you have many years of enjoyment from your new King Living furniture when it arrives.Similar opinion? Write a review on ieatwords.com.au!
Find out how King Living NSW, Castle Hill compares to other Furniture Shops
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- NSW, Castle Hill
- Verified customer
Great experience shopping at King Living
Kristine at Castle Hill store was extremely patient and helpful with us choosing our new furniture. She had great advice and suggestions for our lifestyle.
1 comment
Elizabeth R.King Living
Hi Naomi, thank you for sharing your great shopping experience at our Castle Hill Showroom. We are delighted to read that Kristine was very patient, helpful and offered great advice which assisted yo... Read more
u in choosing your new furniture. We will pass on your lovely comments and we are sure you will enjoy your King Living furniture for many years.Similar opinion? Write a review on ieatwords.com.au!
CarolynSydney
- NSW, Castle Hill
- Verified customer
Excellent service; friendly and professional
I found exactly what I wanted. The staff assisted in navigating the various options for the style, shape, leather colour, added extras etc.
1 comment
Elizabeth R.King Living
Hi Carolyn, thank you for sharing your experience at our Castle Hill Showroom. We are delighted to hear that you found exactly what wanted and that the Team also assisted you in navigating the many c... Read more
hoices available. We will pass on your lovely feedback and we hope you enjoy your King Living furniture for many years.Similar opinion? Write a review on ieatwords.com.au!
Brilliant furniture... excellent quality and comfort
Comfortable affordable and excellent quality... fast delivery... friendly professional service... great customer care and attention to detail... fast delivery easy assembly exceptional build quality...
1 comment
Elizabeth R.King Living
Thank you for sharing you your great customer care experience We are delighted to hear about the fast, friendly and the excellent professional service you have received. We hope you enjoy your quali... Read more
ty, comfortable King Living furniture for many years.Similar opinion? Write a review on ieatwords.com.au!
Positive experience
Great service and advice. We felt comfortable with the decision we made by the help and professionalism from the staff
1 comment
Elizabeth R.King Living
Hi Peg, thank you for sharing your experience at our Castle Hill Showroom. We are glad to hear that you received helpful and professional service from the Team. We will pass on your lovely comments, and thank you for visiting King Living.
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Luke
- 2 reviews
- NSW, Castle Hill
- Verified customer
Great staff, service and products.
A big thanks to Kristine and the team at Castle Hill for their patient and knowledgeable service. I don't think they could've done anything else to make the experience more pleasant and enjoyable.
1 comment
Elizabeth R.King Living
Hi Luke, thank you for sharing your experience at our Castle Hill Showroom. We are glad to hear that you received helpful and professional service from Kristine and the Team. We will pass on your lo... Read more
vely comments, and thank you for visiting King Living.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Mark,
oy. It's fantastic to hear that Leila made the whole selection process simple, assisting with style, fabric and colour choices and taking your existing furniture, fixtures and finishes into consideration while helping to find the perfect sofas for your home.Thank you for sharing the wonderful service you received from our team member Leila during your recent in-home Interior Design Consultation, and also from our Castle Hill Showroom Manager Tr... Read more