??!

Reviews

4.8

108 reviews
5
(97)
4
(7)
3
(0)
2
(2)
1
(2)
  • Product Quality
    4.9 (48)
  • Return Claim MadeYes (2) · No (50)
  • Warranty Claim MadeYes (4) · No (45)
  • Product Appearance As advertised (89%) · Not as advertised (11%)
  • Customer Service
    4.9 (52)
Previous
Next

Reviewer Photos & Videos

Happy!

Happy!Sydney

The best experience!!

published

We recently purchased our Concerto sofa from King, and I am so glad we did!!!. The sofa is so comfortable! My husband falls asleep on it almost every night and our children love to curl up and watch their favourite movies. The sofa comfortably fits all 4 family members and the quality is better than any other furniture in the market. I am so happy we decided to go with the Concerto. It is a high quality, well designed sofa all packaged up with the best customer experience I have ever received! The showroom staff were so kind and friendly and the delivery drivers took the upmost care. They even removed their shoes! So polite and efficient. We are now looking to purchase a dining table and I can’t wait!



Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi, thank you for sharing your experience with us. We are so pleased to know that the Castle Hill team provided you with wonderful service. We are glad to hear that your Concerto is extremely comfortable for you and your family!

Good customer service

published

Your staff member George Melhem was extremely helpful in delivering my order. He installed all of the furniture extremely well.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Catherine, thank you for sharing your experience with us. We are glad to hear that George was professional and efficient with delivery! We hope you enjoy your new King Living purchase.



mummyjul

mummyjul

  • 2 reviews

above and beyond

published

Zeinab is so helpful and provided the information I needed in a very pleasant, timely manner. Nothing seems to be a bother to her.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Thank you for sharing your experience. We are glad to read that you received great service from Zeinab and will pass on your lovely feedback to her and the Castle Hill team. We hope you enjoy your King Living furniture.

Furniture Shops

Find out how King Living NSW, Castle Hill compares to other Furniture Shops

Know better, choose better.

Compare all
Gail

GailSydney, NSW

  • 5 reviews

Luxurious

published

Made my purchase in store at Castle Hill. The purchase process was pretty easy once I had made my decision.

Shop LocationNSW, Castle Hill
1 comment
Gail
Gail

Best Sales Experience

published

This has been the best sales experience I have had.

Daiki Takahashi was our sales person. He was helpful, patient and provided honest advice. He sought additional assistance from an interior designer when required, to assist us in matching fabrics. When we returned later he went out of his way, with the interior designer to help us match some dining chairs, even though they were from a different store.

I am going to recommend King at Castle Hill to my family and friends and I will certainly be returning to purchase other products.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi Madeleine, thank you for sharing your experience. We are glad to read that you received excellent service from Daiki. We will pass on your lovely feedback to Daiki and the Castle Hill team. We hope you enjoy your King furniture for many years.

Yoyoyo

YoyoyoSydney

Just what I wanted

published

I visited 3 King living stores before finally purchasing from Castle Hill . Soozy Lee, our sales consultant was extremely helpful and had fabulous colour and interior design skills . We have an unusual room to furnish so we were unsure what to buy . Soozy drew a plan of our room with furniture installed so we were able to envision the look . I highly reccommend King Living Castle Hill, especially Soozy Lee .

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi, thank you for sharing your experience with us. We are so pleased that Soozy was extremely helpful and provided you with great service.

Five star customer service!!

published

Our experience with King Furniture has been first class from our in store purchase right through to our delivery! It's nice to deal with a company that actually deliver ahead of schedule.
Special thanks to George Melhem's attention to detail on delivery where nothing was a problem.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Tracy, thank you for sharing your experience with us. We are pleased to hear you received such great service from showroom to delivery. We hope you enjoy your new King!

Ordering Livingroom furniture

published

Visited Castle Hill store undecided what to get for our new flat. Walked out with most of the living room furniture ordered.
Soozy was very helpful and attentive making our decision making easy.
Very pleasant experience.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Sanjay, thank you for sharing your experience with us. We are glad to read that you received great service from our Castle Hill team. We hope you enjoy your new King!

I didn't have to do a thing!

published

Bought a great King lounge and was walked through styles and colours in store. Was great and communication was superb. Delivery was easy and two strong men came and put it all together and took away the rubbish .... THANK YOU

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Jacinta, we are pleased to see that you received great service. Enjoy your new King Living lounge!

Furniture Shops

Find out how King Living NSW, Castle Hill compares to other Furniture Shops

Know better, choose better.

Compare all
Bronwyn P

Bronwyn PBateau Bay

Great in- home service

published

We had an issue with our new Cloud lounge and had Mitch, a service rep come out to help. Amazing service!!! He certainly went above and beyond what was necessary to make sure everything was perfect and we knew how to benefit the most from our lounge. What a great guy to have as the face of King in customers homes.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Bronwyn, thank you for sharing your experience. We are glad to hear that Mitch provided you with wonderful service!

Service man was extremely helpful very impressed

published

Mitch came out to fix our lounge today, he was extremely helpful, he fixed the problem with the lounge and also went that extra mile, and updated the motors and wiring to bring us up to date with current version.
He was so easy to deal with and a very pleasant man, thank you for all your help.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi David, we are pleased to know that Mitch was so helpful. We will be sure to pass on your kind words!

Great lounges and great service

published
Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Excellent Customer Service

published

We purchased our King Cloud III in-store in May 2017 and found the staff extremely helpful. It was necessary for us to reschedule our delivery date a few times and the staff accommodated us as best they could.

Additionally, we would like to compliment your delivery agent, Jimmy Melhem, who completed the sales transaction by providing an excellent customer experience.

If you continue to employ people like Jimmy you will no doubt secure repeat business opportunities. He was friendly, bubbly and nothing was too much trouble.

The assembly of our lounge had to occur after the delivery and Brendan was amazing in helping us to organise for this to happen in the shortest possible time.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Kieran and Sue, thank you for sharing your experience with us. We will pass on to Jimmy and Brendan your wonderful feedback! We hope you enjoy your King Living purchase.

Stylish furniture and friendly service!

published

Extremely happy with the lounge and even though there was a minor issue on delivery while setting up the lounge, George Melhem made sure to advise their service team so that they can rectify it as soon as possible. Would recommend King Living to anyone wanting quality furniture and friendly service.

Shop LocationNSW, Castle Hill
1 comment
King Living
Harry B.King Living

Hi Kim, thank you for sharing your experience. We are pleased to hear that you received excellent service from our delivery and customer service teams. Enjoy your new King Living lounge!

The entire experience was fabulous and the installation was a stand-out

published

We purchased the Reo 2.5, Reo 3 and King Dream Sofa with a number of options installed.

We received all of the couches 1 week ahead of schedule and were regularly updated on manufacturers progress and delivery time.

The installation done by George R and Kane was the best we have experienced in 40 years. Very knowledgeable, courteous and friendly men. Their professionalism and handy cleaning tips with the hairspray and soapy water will be remembered.

THANK YOU.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi George, thank you for sharing your experience. We are glad to read that you found George and Kane to be friendly and professional, we will pass on your feedback to them. We hope you enjoy your Rea and King Dream sofas.

Furniture Shops

Find out how King Living NSW, Castle Hill compares to other Furniture Shops

Know better, choose better.

Compare all

Jasper Purchase - so in love!!

published
Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi Forresters, thank you for sharing your experience. We are glad to read that you received great service from George, Brendan and Alison. Thank you for being a loyal King customer, we hope you enjoy your King Living furniture for many years.

Di n Bob

Di n BobSydney

Serviceman : Mitch

published

We have a King Cloud 2 and had a few issues with one chair since purchase. Mitch was extremely helpful and knowledgeable. He rectified the problem and checked all other chairs. He updated the systems and now they are working perfectly. Also took time to give us a refresh on how to operate the chairs correctly.
A great asset to your company

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi Di and Bob, thank you for sharing your experience. We are glad to read that you received great service from Mitch and will pass on your lovely feedback. We hope you enjoy your King Cloud II for many more years.

Great service and amazing couch!!

published

A massive thanks to Mitch for being so helpful in fitting our couch. Mitch went above and beyond to make our King experience a fantastic one (Thanks Mitch)!!! We love our King Jasper couch!!! Couldn't be happier.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi Raquel, thank you for sharing your experience. We are glad to read that you received great service and will be sure to pass your lovely feedback onto Mitch. We hope you enjoy your Jasper for many more years.

Excellent personable service

published

Brendan at King Living was a personable young man who assisted us in making the best selection possible at a great price.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living

Hi Peter, thank you for sharing your experience. We are glad to read that you received excellent service from Brendan and we will be sure to pass on your lovely feedback to him and the Castle Hill team.

DavidS77

DavidS77Castle Hill

  • 2 reviews
  • 1 like

Seamless experience...

published

We bought a Symphony Package (bed with storage underneath) from the Castle Hill store for delivery in early February 2017. The entire process was flawless, from the time Soozy the sales assistant approached us in the shop right through to the despatch, delivery and installation of the bed. This is our third purchase from King Furniture. The quality of that product and the service we received back then brought us back. Based on our experience, I would recommend King Furniture.

Shop LocationNSW, Castle Hill
1 comment
King Living
King F.King Living
Page 5 of 6
See all King Living reviews

Questions & Answers

Sorry, there are no questions about King Living NSW, Castle Hill but you can read 29 questions about King Living.

Get an answer from our members and King Living representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.