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MooSydney, NSW
New lounge, great service
I've just ordered my new sofa - took 3 visits to the store for me to make up my mind, Suzanne was incredibly knowledgeable, patient and had excellent advice. Strongly recommend. Now just the 2 month wait for arrival ... and fingers crossed for a win in the November promo too!
1 comment
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MelissaSydney, NSW
Ordered
I have just ordered my new lounge which was quite a complicated affair due to strange shape room. Chelsea was amazing helping me to find the perfect arrangement. Now the excited wait for delivery
2 comments
Elizabeth R.King Living
Hi Melissa, thank you for sharing your amazing service experience at our Chatswood Showroom. It is fantastic to hear how Chelsea was very helpful and assisted you in choosing the perfect sofa to suit... Read more
your space. We are sure your new King Living sofa will make a wonderful addition to your home when it arrives, and we look forward to sharing your review with Chelsea, she will be delighted to read your glowing feedback.
All true! Chelsea is a wonderful asset to your company. I cant remember if I put in my review but the day I met Chelsea was my 3rd visit, as I really hadnt been helped with floor plan and guidance bef... Read more
orehand. So please do persisted and found Chelsea to help meSimilar opinion? Write a review on ieatwords.com.au!
Sam & Antonion were great!
The delivery was exactly on time.
Sam & Antonion were fantastic assembling the lounge. Great attention to detail.
The product is also excellent. Great quality and extremely comfortable.
We made one mistake with the order though, but probably our fault!
1 comment
Elizabeth R.King Living
Hi Dean, thank you for sharing your great King Living experience. We are very pleased to hear how Sam and Antonio were prompt and fantastic when delivering and assembling your new sofa. It is wonder... Read more
ful to also hear that you appreciate the exceptional quality and comfort of King Living products. We do hope the mistake can be rectified, and if our Showroom can assist please let them know. We look forward to passing on your lovely five star review, and thank you for choosing King Living.
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G . Northern BeachesSydney, NSW
Delivery + Overall Experience
King just went up a new level.... We had great store service Chatswood choosing our item with expert knowledge of products. Clear & precise communication of when delivery would occur... then delivery team of Sam & Antonio were nothing short of excellent. Overall a great experience King / Chatswood !
1 comment
Elizabeth R.King Living
Thank you for sharing your fantastic King Living five star review, both in the Showroom through to delivery by Sam and Antonio. We are very glad to hear that you had great service in our Chatswood Sh... Read more
owroom, receiving expert advice and clear communication about the product and delivery details. How wonderful to also hear that the delivery team Sam and Antonio provided an exceptional delivery experience. We look forward to sharing your lovely comments with the teams, they will be very appreciative that you have taken the time to write about your great overall experience with King Living.Similar opinion? Write a review on ieatwords.com.au!
Excellent after-sales service
As there were some creases in the new leather furniture when delivered, we requested KingLiving to rectify. The response from the Chatswood store and KingDelivery was understanding and prompt. A service appointment was scheduled within a matter of days. Neil, the service technician, was very knowledgeable and experienced and did an excellent job in addressing the issues. A very positive after-sales experience.
1 comment
Elizabeth R.King Living
Hi Pibs, thank you for sharing your excellent after-sales service experience. We are sorry to hear there was an initial issue, but we are delighted to read that our Chatswood and Delivery Teams were ... Read more
prompt in arranging to rectify. It is great to hear that our Service Technician Neil was knowledgeable and resolved your concerns, ensuring everything was as it should be. We look forward to passing on your great feedback, we really appreciate you taking the time to write this review.Similar opinion? Write a review on ieatwords.com.au!
Great service, especially delivery guys.
Hardest part of our purchase was finding the right chair, but the store staff made the purchase easy and without being pushy. We had it delivered and Sam and co (didn't get second persons name) were great and very efficient. Thank you very much!
1 comment
Elizabeth R.King Living
Hi Zhao, thanks for sharing your recent purchase experience with King Living. We're delighted to hear that our Chatswood team assisted you in selecting the perfect chair for your home, and our deliver... Read more
y team of Sam and his offsider provided fantastic service during your delivery. We're sure this will be a wonderful addition to your home and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
LynSydney, NSW
From buying to delivery it was seamless
I have been looking for new furniture for a while and I decided to give King Furniture a go. The experience in store was great with lots of questions answered and plenty of trying furniture out. The process of ordering and then delivery was seamless. The contact centre were very helpful despite the first delivery date not being met as the furniture wasnt ready. The highlight was the delivery guys- Sam and Karl. They were delightful people and very respectful of my place. Nothing was a problem for them. I would highly recommend King Furniture.
1 comment
Elizabeth R.King Living
Hi Lyn, thank you so much for sharing your experience with King Living and the fantastic service provided by each of our teams.
It's great to hear our Chatswood showroom team were friendly and inform... Read more
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Comfortable livingSydney, NSW
- 2 reviews
Ten out of ten for customer service.
The young lady I dealt with in customer service was the best customer service person I have ever dealt with. She was pleasant and helpful and sorted out my problem, everything was done with ease and a smile in her voice. I would definitely recommend Kingliving.
1 comment
Elizabeth R.King Living
Hi, thank you for sharing the fantastic customer service you received during your recent contact with King Living. We're sorry this was required however it's wonderful to hear that the team member who... Read more
assisted you was so helpful and friendly, keeping you informed and resolving your concerns. We look forward to passing on your feedback!Similar opinion? Write a review on ieatwords.com.au!
Very happy friendly service
Carlos was very professional and knowledgeable about the lounge and gave me good advice, heated the area we were worried about and explained the reason for it. A good experience
1 comment
Elizabeth R.King Living
Hi Travey, thanks for sharing your review and the fantastic service provided by our technician Carlos. It's great to hear that Carlos provided expert advice and was professional and friendly as he rec... Read more
tified your concerns. We look forward to sharing your review with our Head of Customer Service and thank you for your understanding through this experience.Similar opinion? Write a review on ieatwords.com.au!
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ToniSydney, NSW
Delivery of my lounge
Sam & Antonio the delivery guys were fantasic . Very friendly & nothing was a bother for them . The lounge was delivered within the time frame I was given . They took all the rubbish away too
Thanks Toni
1 comment
Elizabeth R.King Living
Hi Toni, thanks for sharing the fantastic delivery service provided by our team Sam and Antonio. It's great to hear they were friendly and efficient, delivering your new sofa with no trouble at all an... Read more
d removing all packaging materials on their way out. We're sure this will be a wonderful addition to your home and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Perfect customer service
Carlos was experienced in knowing the prkblem and finding a fast solution Friendly service, tested all lounges, made sure that i was happy with service and showed me how to use the swipe which i was dling wrong all this time.
1 comment
Elizabeth R.King Living
Hi Suzi, thank you for sharing the wonderful service provided by our technician Carlos during your recent service call. While we're sorry his visit was required, we're so pleased to hear that he was e... Read more
fficient in rectifying the problem and also shared some helpful tips and tricks of how to make the most of the different functions of your sofa. We're sure you will enjoy relaxing in the luxurious comfort of your King Living recliner and look forward to sharing your feedback with Carlos.Similar opinion? Write a review on ieatwords.com.au!
Perfect service
Carlos was brilliant. Fixed the issue straight away and also went beyond the task by helping me rearrange the couch. No waiting around. Punctual and polite. Great service. Thanks carlos.
1 comment
Elizabeth R.King Living
Hi Carmel, thank you for sharing the excellent service you received from our technician Carlos. We're so pleased to hear that he was polite and friendly; that he not only assisted in fixing the issue ... Read more
with your sofa but also helped you to rearrange your sofa into a new configuration. We hope you enjoy relaxing on your King sofa long into the future and look forward to sharing your great feedback with Carlos and our Head of Customer Service.Similar opinion? Write a review on ieatwords.com.au!
The F.Sydney, NSW
Great to deal with.
Have bought 3 items previously over a 15 year period. Always a pleasure to do business. Good products and See Wei was great to deal with. Would definitely recommend King Furniture.
1 comment
Elizabeth R.King Living
Hi, thank you so much for sharing the wonderful experiences you've had with King Living over the past 15 years, purchasing on three previous occasions. We're so pleased to hear that during your most r... Read more
ecent visit to our Chatswood showroom our team member See Wei provided fantastic service. We thank you for choosing to return to King Living and hope to welcome you back again soon.Similar opinion? Write a review on ieatwords.com.au!
Giovanna and VainerSydney, NSW
Back for more!!!
8 years after our first Baby Jasper, we decided to upgrade to a Delta III. Pree promptly and skilfully attended to all our needs. We really appreciated her help. Thank you so much. Looking forward to our new sofa. Giovanna & Vainer
1 comment
Elizabeth R.King Living
Hi Giovanna and Vainer, thank you for sharing your review, we are so glad you have chosen to return to King Living when considering a new sofa after owning your Baby Jasper sofa for eight years. It's ... Read more
wonderful to hear that Pree was so helpful during your visit to our Chatswood showroom, assisting you in choosing a wonderful new Delta III sofa for your home! We are sure you will love the features and flexibility the Delta III offers! We look forward to sharing your review with Pree, she will be so pleased to receive your glowing feedback.Similar opinion? Write a review on ieatwords.com.au!
Christian B.Sydney, NSW
Great experience and fantastic furnitures!
Great store with a good range of sample products and excellent customer service. We had a look around and decide to visit King for a new sofa, just to have a look and found what we were looking for.
1 comment
Elizabeth R.King Living
Hi Christian, thanks for sharing the great experience you recently had in our Chatswood showroom. We're so pleased to hear that during your search for a new sofa you decided to visit our showroom, fin... Read more
ding a great range of products available and receiving fantastic service from our team. We're delighted to hear you found just what you were looking for and look forward to sharing your review with our Chatswood team.Similar opinion? Write a review on ieatwords.com.au!
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Antoinette Lopez
- 2 reviews
Carlos tech
Carlos was very polite and friendly, he acknowledged my concerns and explained how the gap could be rectified. He adjusted the backs and seats. He and assured me that with wear they would go. He made me feel happy again as it looked better and he restored my confidence in King. Employees such as Carlos are an asset to any company and your lucky to have him part of the King team.
1 comment
Elizabeth R.King Living
Hi Antoinette, thank you for sharing the five star service you received from our technician Carlos during your recent service call. While we're sorry his visit was necessary, we're so pleased he was a... Read more
ble to alleviate your concerns and restore your confidence in King Living. We hope you enjoy relaxing on your sofa and we thank you for you understanding in allowing us to work to have your sofa in perfect order.Similar opinion? Write a review on ieatwords.com.au!
Great service
Kristina greeted us almost immediately, covering a long list of questions we had for her. None were too much trouble for her and her level of knowledge was very much appreciated. She showed us various options and packages, all with a detailed demo too :) Highly recommend king living and Kristina !
Thanks for all your help, we can't wait to receive our couch :)
1 comment
Elizabeth R.King Living
Hi Amelia, thank you for sharing the outstanding assistance you received from our Chatswood team member Kristina. We're delighted to hear that Kristina was quick to answer all of your questions, with ... Read more
expert knowledge and attentiveness. It's great that she guided you through our range, showing you the flexibility provided by different designs so you could consider which options would be best for your home. We're so pleased to hear you have purchased a sofa thanks to Kristina's wonderful advice, and we're sure this will be a perfect addition to your home! We look forward to sharing your glowing review with Kristina and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Carlos technician
Carlos arrived on time and was polite. His work was speedy and efficient. All was rectified - two items in 10 minutes. A good effort. He managed to work around two boisterous grandchildren.
1 comment
Elizabeth R.King Living
Hi Rosemary, thank you for sharing the great service you received from Carlos earlier today. We're so pleased to hear that he was on time and efficiently rectified your concerns; considerately working... Read more
through his tasks with your grandkids playing nearby. We look forward to sharing your feedback with our Head of Customer Service and thank you for your understanding in allowing us to carry out the necessary repairs.Similar opinion? Write a review on ieatwords.com.au!
freyareuss19Sydney, NSW
- 2 reviews
Just what we wanted, knowledgeable staff member and great product
See Wei was lovely. She took the time to show us all the product features and gave us confidence we were buying quality. She helped us navigate the show room and the mattress choice and the ordering process was simple and easy to follow. We won't have the bed until December but expect that with the delivery service they will help us get it inside and assembled.
1 comment
Elizabeth R.King Living
Hi Freya, thank you for sharing the wonderful experience you had in our Chatswood showroom and the excellent service provided by our team member See Wei. We're delighted to hear that See Wei was consi... Read more
derate and informative as she guided you through our range, explaining the features of our mattress and bedding range and helping you feel confident that you were making a great decision for your home. We know you will love our deluxe delivery service which includes assembly and all packaging removal, so all the hassle is taken out of the delivery experience and you'll be left with a fantastic new bed setting! We look forward to sharing your wonderful review with See Wei and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
DonaldTSydney, NSW
- 3 reviews
GREAT SERVICE:
Good location Nd easy to get to. No pressure from Salespeople. Overall quite easy to shop here, but with a limited range of furniture. The salesperson (See Wei) was invaluable with advice and assistance
1 comment
Elizabeth R.King Living
Hi Donald, thanks for sharing your experience with King Living, we're so pleased to hear you found our Chatswood showroom a great place to visit and that See Wei provided excellent assistance. We than... Read more
k you for visiting and hope to welcome you back soon.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Moo, thank you so much for the wonderful five star review for Suzzanah and our Chatswood Showroom. We are thrilled to read how Suzzanah was patient and incredibly knowledgeable as she guided and a... Read more
ssisted you in navigating the many selection options. We are sure you have chosen the perfect King Living sofa and that it will be an excellent addition to your home, all the best with the competition!