Reviewer Photos & Videos
Giovanna and VainerSydney, NSW
Back for more!!!
8 years after our first Baby Jasper, we decided to upgrade to a Delta III. Pree promptly and skilfully attended to all our needs. We really appreciated her help. Thank you so much. Looking forward to our new sofa. Giovanna & Vainer
1 comment
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Christian B.Sydney, NSW
Great experience and fantastic furnitures!
Great store with a good range of sample products and excellent customer service. We had a look around and decide to visit King for a new sofa, just to have a look and found what we were looking for.
1 comment
Elizabeth R.King Living
Hi Christian, thanks for sharing the great experience you recently had in our Chatswood showroom. We're so pleased to hear that during your search for a new sofa you decided to visit our showroom, fin... Read more
ding a great range of products available and receiving fantastic service from our team. We're delighted to hear you found just what you were looking for and look forward to sharing your review with our Chatswood team.
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Antoinette Lopez
- 2 reviews
Carlos tech
Carlos was very polite and friendly, he acknowledged my concerns and explained how the gap could be rectified. He adjusted the backs and seats. He and assured me that with wear they would go. He made me feel happy again as it looked better and he restored my confidence in King. Employees such as Carlos are an asset to any company and your lucky to have him part of the King team.
1 comment
Elizabeth R.King Living
Hi Antoinette, thank you for sharing the five star service you received from our technician Carlos during your recent service call. While we're sorry his visit was necessary, we're so pleased he was a... Read more
ble to alleviate your concerns and restore your confidence in King Living. We hope you enjoy relaxing on your sofa and we thank you for you understanding in allowing us to work to have your sofa in perfect order.Similar opinion? Write a review on ieatwords.com.au!
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Great service
Kristina greeted us almost immediately, covering a long list of questions we had for her. None were too much trouble for her and her level of knowledge was very much appreciated. She showed us various options and packages, all with a detailed demo too :) Highly recommend king living and Kristina !
Thanks for all your help, we can't wait to receive our couch :)
1 comment
Elizabeth R.King Living
Hi Amelia, thank you for sharing the outstanding assistance you received from our Chatswood team member Kristina. We're delighted to hear that Kristina was quick to answer all of your questions, with ... Read more
expert knowledge and attentiveness. It's great that she guided you through our range, showing you the flexibility provided by different designs so you could consider which options would be best for your home. We're so pleased to hear you have purchased a sofa thanks to Kristina's wonderful advice, and we're sure this will be a perfect addition to your home! We look forward to sharing your glowing review with Kristina and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Carlos technician
Carlos arrived on time and was polite. His work was speedy and efficient. All was rectified - two items in 10 minutes. A good effort. He managed to work around two boisterous grandchildren.
1 comment
Elizabeth R.King Living
Hi Rosemary, thank you for sharing the great service you received from Carlos earlier today. We're so pleased to hear that he was on time and efficiently rectified your concerns; considerately working... Read more
through his tasks with your grandkids playing nearby. We look forward to sharing your feedback with our Head of Customer Service and thank you for your understanding in allowing us to carry out the necessary repairs.Similar opinion? Write a review on ieatwords.com.au!
freyareuss19Sydney, NSW
- 2 reviews
Just what we wanted, knowledgeable staff member and great product
See Wei was lovely. She took the time to show us all the product features and gave us confidence we were buying quality. She helped us navigate the show room and the mattress choice and the ordering process was simple and easy to follow. We won't have the bed until December but expect that with the delivery service they will help us get it inside and assembled.
1 comment
Elizabeth R.King Living
Hi Freya, thank you for sharing the wonderful experience you had in our Chatswood showroom and the excellent service provided by our team member See Wei. We're delighted to hear that See Wei was consi... Read more
derate and informative as she guided you through our range, explaining the features of our mattress and bedding range and helping you feel confident that you were making a great decision for your home. We know you will love our deluxe delivery service which includes assembly and all packaging removal, so all the hassle is taken out of the delivery experience and you'll be left with a fantastic new bed setting! We look forward to sharing your wonderful review with See Wei and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
DonaldTSydney, NSW
- 3 reviews
GREAT SERVICE:
Good location Nd easy to get to. No pressure from Salespeople. Overall quite easy to shop here, but with a limited range of furniture. The salesperson (See Wei) was invaluable with advice and assistance
1 comment
Elizabeth R.King Living
Hi Donald, thanks for sharing your experience with King Living, we're so pleased to hear you found our Chatswood showroom a great place to visit and that See Wei provided excellent assistance. We than... Read more
k you for visiting and hope to welcome you back soon.Similar opinion? Write a review on ieatwords.com.au!
MarySydney, NSW
Great Service
I recently bought a Zaza sofa from King Furniture in Chatswood. The person assisting me was Pree Hiss. I have to say it is the best service I have had in a long, long time. I have had to change delivery instructions several times as I am moving house and Pree and King Furniture have been extremely obliging. It would make me shop at King Furniture again... very impressed. And thanks Pree. Mary
1 comment
Elizabeth R.King Living
Hi Mary, thank you so much for sharing the exceptional assistance you've received from both Pree in our Chatswood showroom and our despatch team. It's wonderful to hear that the team were so understan... Read more
ding of your situation and obliging in amending your delivery details to coincide with your move. We wish you all the best with your relocation and look forward to sharing your comments with our team.Similar opinion? Write a review on ieatwords.com.au!
ZeeteeSydney, NSW
- 2 reviews
Love our new rug. Great service at the store and the delivery guys were super helpful
We have had a great experience with King Living. From the service at the Chatswood Store right through to the Orders team and then great delivery from Dean and Nour. Our rug arrived yesterday and the delivery guys were punctual, courteous and extremely helpful with placing the rug and moving furniture. And the rug looks great too!
1 comment
Elizabeth R.King Living
Hi Zeetee, thank you for sharing the fantastic experience you've had throughout your interactions with King Living. It's wonderful to hear that you've been impressed with the service through each stag... Read more
e, from your initial purchase in our Chatswood showroom right through to your delivery yesterday. We're so pleased that our delivery team Dean and Nour were helpful and friendly, delivering your new rug and assisting in positioning your furniture. We're sure this will be a great addition to your decor and we look forward to sharing your comments with our team.Similar opinion? Write a review on ieatwords.com.au!
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Wonderful and efficient service
We received great customer service from Pree Hiss. Pree explained the product very well and assisted us with our purchase. Overall the experience was pleasant and we would shop here again
1 comment
Elizabeth R.King Living
Hi Shannon, Thank you for sharing the wonderful service you received from Pree in our Chatswood showroom. We're delighted to hear that Pree provided informative assistance, ensuring you were well info... Read more
rmed in the decisions you were making in regards to your furniture selection. We're sure you have made an excellent choice! We look forward to sharing your comments with Pree and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Perseverance pays off
Sam and Antonio delivered our new beautiful sofa today. While the assembly proved a bit challenging the guys persevered and we worked together to get the job done. I am very grateful!
1 comment
Elizabeth R.King Living
Hi Cloutier, thank you for sharing the great service you received from our team Sam & Antonio during your delivery earlier today. It's wonderful to hear that they overcame the assembly challenges to h... Read more
ave your new sofa looking fantastic in your home! We're sure you will enjoy relaxing on your new sofa and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Service from Daiki Takahashi
Daiki, listened patiently to our needs, gave us options and guided us to the best solution.
Very happy with the product selection. Always attentive to our questions. For these reasons we rate his service as 5 star. Ian & Maggie from Artarmon
1 comment
Elizabeth R.King Living
Hi Ian & Maggie,
Thanks so much for sharing the wonderful service you received from Daiki in our Chatswood Showroom. We're so pleased to hear that he provided you with attentive service, considering y... Read more
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Royal service for a king living :)
Our sales consultant Pree was so welcoming and informative and super helpful trying to recommend us the products based on our needs. You can tell the difference between king living and other furniture shops straight away when you walk in! I love that you can customize your sofa and you can change set ups yourself, giving a bit more flexibility with spaces and styles.
I was warned by a friend of mine: “if you walk in you won’t walk out without buying!” She was right! More expensive than other places but you leave the shop very satisfied knowing that you are paying for quality!
Cannot wait for my Jasper to arrive!!
1 comment
Elizabeth R.King Living
Hi Nuria, thank you so much for sharing such a wonderful review of your time in our Chatswood showroom with our team member Pree! We're delighted to hear that Pree used her expert knowledge to guide y... Read more
ou through our range, leading you to select the fabulously flexible Jasper II for your home. We know that you will love all of the options the Jasper II's modularity provides; allowing you to customise your new sofa to perfectly suit the requirements of your home & family. We wish you many years of relaxing on your luxurious new Jasper II sofa and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
CateSydney, NSW
- 2 reviews
Sam and Antonio - how delivery service should be!
Sam and Antonio by far are the most friendly, helpful, careful, tidy and courteous delivery men that I have encountered. Their delivery of a lounge today in the pouring rain could not have gone more smoothly. If you are having something delivered from King Furniture, make sure to ask for them. Thank you Sam and Antonio for a job well done, you definitely understand the meaning of 'service'.
1 comment
Elizabeth R.King Living
Hi Cate, thank you so much for sharing your excellent delivery service experience today. It is great to hear that Sam and Antonio were helpful, courteous and took the utmost care to ensure your deliv... Read more
ery went smoothly even in the pouring rain. We look forward to passing on your lovely feedback to Sam and Antonio, they will be very pleased to hear that you are happy with their service, now you can relax and enjoy your new King Living sofa.Similar opinion? Write a review on ieatwords.com.au!
Sam & Antonio - best delivery service ever!
The experience in store was great - but the delivery (in the rain) from Sam & Antonio was exceptional. From the polite phone call 30mins before delivery, to the extremely professional and clean nature of delivery and install. I'd have those boys deliver everything if I could.
1 comment
Elizabeth R.King Living
Hi Anna, thank you for sharing your great experience in our Chatswood Showroom, and also the exceptional delivery service by Sam and Antonio in the rain. We are delighted to hear that the were very c... Read more
onsiderate and extremely professional when delivering and installing your order. We look forward to sharing your lovely comments with our Teams, they will really appreciate you taking the time to write this wonderful review.Similar opinion? Write a review on ieatwords.com.au!
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Ray.Sydney, NSW
Professional staff and great product
Busy store but people very attentive, let us have time to discuss amongst ourselves to discuss options. Very knowledge and professional staff who had time to go through the product and options despite being very busy.
1 comment
Elizabeth R.King Living
Hi Ray, thank you for sharing your great review of your time in our Chatswood showroom. We thank you for your patience and understanding in the business of our Chatswood showroom, and we're so pleased... Read more
to hear that you appreciated the assistance provided by our team. We hope to welcome you back soon!Similar opinion? Write a review on ieatwords.com.au!
MonicaSydney Surrounds, NSW
Great customer service and product knowledge.
Kristina at your Chatswood store greeted us when we walked in and showed us to the lounges we were interested in. Kristina provided all the information we wanted and showed us some alternatives as well. Great customer service that resulted in a sale and looking forward to the delivery of our new lounge.
1 comment
Elizabeth R.King Living
Hi Monica, thank you for sharing the excellent assistance you received in our Chatswood showroom from our team member Kristina. We're so pleased to hear that Kristina was both friendly and professiona... Read more
l as she guided you through our range, assisting in showing you the sofas you were considering and answering any questions you had along the way. It's fantastic that her service resulted in you purchasing a new sofa, which we're sure will be a fantastic addition to your home! We look forward to sharing your feedback with Kristina and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Prompt delivery
The delivery of our furniture was prompt we were contacted prior to them coming over. The furniture was already assembled when sent to us. Excellent service and friendly staff. Thank you
1 comment
Elizabeth R.King Living
Hi Les, thank you for sharing the fantastic delivery service you received. We're pleased to hear that the team were polite and efficient during the delivery of your new furniture. We will be sure you ... Read more
share your feedback with our Despatch Coordinator and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
SusannaSydney, NSW
The perfect lounge
A I entered the store a sales lady was there and asked what style of of lounge I was looking for to that immediately replied the one that was on special.
Pree was my sales lady she was excellent and and I would come again,thank you Pree. Susanna.
October 18th 2022 Update: Excellent service by Carlos
Very happy with the gentleman Carlos that came to my house today to fix my problem he fixed it quickly efficiently and I was very happy with the job that he did and it was great to see that someone does actually arrive on time
1 comment
Elizabeth R.King Living
Hi Susanna, thank you for sharing the excellent service provided by Pree during your visit to our Chatswood showroom. We're delighted to hear that Pree offered efficient and informative assistance, he... Read more
lping you to find a fantastic sofa at a great price! We know Pree will be so pleased to receive your feedback and we thank you for visiting King Living.Similar opinion? Write a review on ieatwords.com.au!
Kit MullerSydney, NSW
- NSW, Chatswood
- Verified customer
The Perfect Couch
Really nice to find a couch where the cushions and covers are interchangeable. It just makes perfect sense. Amanda from Chatswood was professional in her approach and had tremendous product knowledge. Never any pressure and an absolute pleasure to deal with.
1 comment
Elizabeth R.King Living
Hi Kit, thank you for sharing the fantastic service provided by Amanda in our Chatswood showroom. We're so pleased to hear that you appreciate the benefits of all of our furniture being made to order,... Read more
including the fact that you can order new covers in the future if you're ever after a refresh or a new look, and inserts can be replaced to give that 'new' feeling all over again! We're sure you will your sofa's comfort and flexibility for many years and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi Giovanna and Vainer, thank you for sharing your review, we are so glad you have chosen to return to King Living when considering a new sofa after owning your Baby Jasper sofa for eight years. It's ... Read more
wonderful to hear that Pree was so helpful during your visit to our Chatswood showroom, assisting you in choosing a wonderful new Delta III sofa for your home! We are sure you will love the features and flexibility the Delta III offers! We look forward to sharing your review with Pree, she will be so pleased to receive your glowing feedback.