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George DGreater Melbourne (Inner), VIC
Well built, Stylish & Comfortable
We had an idea of what we wanted by perusing the online store but seeing it in the flesh was obviously better. With the help of the delightful Maxam to assist & guide us, our purchases were easy as. We could not be happier with our furniture which are the centre pieces of our home
1 comment
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Maxam's service was excellent.
King Living had a range of sofas I was interested in. Maxam was extremely helpful & polite, he patiently took me through all fabric options, sizing configurations etc. Delivery & assembly was seamless. Very happy with my purchase.
1 comment
Elizabeth R.King Living
Hi Deanna,
Thanks for sharing the wonderful experience you've had with King Living. We're delighted to hear that Maxam provided fantastic service in the showroom, guiding you through our range and as... Read more
sisting you in selecting the perfectly configured sofa in a great fabric choice. It's terrific also to hear that your delivery went smoothly, with the team assembling your sofa efficiently and with no fuss. We're so pleased to hear that you're so happy with your sofa and we look forward to sharing your feedback with Maxam and our Despatch Manager.
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Karen L.Greater Melbourne (Inner), VIC
- 2 reviews
Extremely poor after-sales service
I am extremely disappointed with King Living after-sales service and product quality.
In total, I have ordered 20 items with 4 still to be received. Of the 16 items received almost half have had defects.
Multiple phone calls to customer service and emails to the Richmond store five weeks after my delivery on August 26th, I still have no date for the rectification of issues. A subsequent delivery on September 23rd brought more faulty product, again this week has passed no return email and no idea when I will have the products replaced or fixed.
...Read more
3 comments
Elizabeth R.King Living
Hi Karen, thank you for reaching out, we are sorry to hear about these issues and your disappointment. We would like the opportunity to further investigate, could you please leave your contact detail... Read more
s in a private message or email [email protected]?Will do
Elizabeth R.King Living
Hi Karen,
To follow up, our After Sales team have advised that they contacted you to book in a Service Technician to address your concerns, and are posting off new gas struts and a replacement sofa li... Read more
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Very helpful inshore service
We recently purchased the DeltaIII sofa package from King Living in Richmond. Maxam was particularly helpful in advising on firmness (better with the storage unit package) and colour ... and patient as we deliberated at length! The sofa has now arrived and we couldn't be happier!
1 comment
Elizabeth R.King Living
Hi Lynne, thank you for sharing the excellent service you received from Maxam in our Richmond Showroom, and we're delighted to hear you're enjoying having your new Storage Delta III in your home! It's... Read more
fantastic that Maxam used his expert knowledge to assist you in selecting a sofa with the firmness you desired, and was patient as you considered your options and picked the perfect sofa for your home. We're sure you will love your new Delta for many years, and we look forward to sharing your great review with Maxam!Similar opinion? Write a review on ieatwords.com.au!
Sofa shopping made easy. Thanks to Robert.
Thank you to Robert Beiziters from the King Living Showroom in Richmond for sharing his expertise in interior design, King furniture and fabric choices as he guided me through the sofa shopping experience. He was professional, first listening, then offering insightful and helpful suggestions. Thank you Robert. I know I've made the right choice!
1 comment
Elizabeth R.King Living
Hi Missie, thank you for sharing such a glowing review of the wonderful assistance you received from our Richmond showroom team member Robert! We're delighted to hear that Robert used his extensive kn... Read more
owledge of King Living's range and interior design to help you in selecting a fantastic fabric for your new sofa, which we're sure will be the perfect addition to your home! We look forward to sharing your feedback with Robert and thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
MaddyRichmond-Tweed, NSW
- 2 reviews
- 1 like
Robert is awesome
Robert Beiziters from King Living RIchmond was fantastic, helpful, skilled and friendly. He helped me choose colour, layout, fabric and design for my new lounge, and I couldn’t be happier. He has wonderful taste!
1 comment
Elizabeth R.King Living
Hi Maddy, thanks so much for sharing the wonderful level of assistance you received from Robert during your recent trip to our Richmond showroom. We're delighted to hear that Robert used his expert kn... Read more
owledge to assist you in selecting the perfect sofa for your home, in a fantastic colour and fabric choice! We're sure you will be so happy with your new sofa when it arrives and we look forward to sharing your feedback with Robert, it will be a great start to his week!Similar opinion? Write a review on ieatwords.com.au!
Brandon P.Victoria
Great Experience with Robert
Robert Beiziters from King Living Richmond has the knowledge of what fabrics work in different spaces - helping us get the perfect sofa for our home. Great to have is help!
1 comment
Elizabeth R.King Living
Hi Brandon,
Thank you for sharing the excellent service provided by our team member Robert during your recent visit to our Richmond Showroom. It's fantastic that Robert used his extensive knowledge of... Read more
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John LorienteGreater Melbourne (Inner), VIC
Robert Beiziters
Robert Beizeters at the Richmond store was instrumental in helping us to make the right choice when looking for a suitable entertainment unit for our apartment. Robert was very helpful, friendly and professional. His knowledge of products and interior design made the experience enjoyable. This was our first purchase from King Furniture and have no hesitation in recommending Robert and King Furniture
1 comment
Elizabeth R.King Living
Hi John, thanks for sharing the exceptional service you received from our Richmond team member Robert! It's fantastic to hear that Robert was able to guide you through our range, assisting you in sele... Read more
cting the perfect entertainment unit for your home. We will be sure to share your wonderful comments with Robert and our Richmond Showroom Manager and we look forward to welcoming you back in the future.Similar opinion? Write a review on ieatwords.com.au!
- VIC, Richmond
- Verified customer
Quality endures!
I went to King Living in Richmond specifically to add more Opera pieces to our Opera couch which has endured wonderfully well for 9 years. The process couldn't have been easier. Craig Sinclair was great, clearly explaining details, emailing options and regular follow-up. Can't wait to receive the new pieces! Thanks again Craig!
1 comment
Elizabeth R.King Living
Hi David, thanks for sharing the fantastic service provided by Craig in our Richmond Showroom. We're delighted to hear that after nine years you're still enjoying your Opera sofa, choosing to return t... Read more
o add some additional pieces! It's great that Craig was able to assist in facilitating this for you in a smooth and simple process. We're sure you will enjoy many more years of relaxing comfort from your Opera sofa and thank you for choosing to return to King Living.Similar opinion? Write a review on ieatwords.com.au!
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Brodie BottGreater Melbourne (Inner), VIC
Fantastic experience and service
My partner and I recently bought a new sofa from King Living Richmond with the help of Robert Beiziters. After months of searching high and low for the right sofa we decided to buy from King Living Richmond for a few reasons. Not only was the product well priced and beautifully made, but Robert was so helpful and knowledgeable. A fantastic experience. Would highly recommend King Living in Richmond to anyone looking for new furniture. Ask for Robert!
1 comment
Elizabeth R.King Living
Hi Brodie,
Thank you for sharing the first class service provided by Robert in our Richmond showroom. Robert is a very valued member of our team and we're delighted to hear that he used his expert kno... Read more
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MaryGreater Melbourne (Metropolitan), VIC
Wonderful Joseph
I needed to buy 2 sofas for our beach house,have put it off for 2 years too confusing to choose till I meet Joseph!!! He directed me to visit the house take photos & bring the dimensions into him.We spent a good hour choosing the sofas & material, he did not pressure me,he was very good to deal with,I am now looking forward to my delivery.Thanks Joseph
Mary Hawthorn
1 comment
Elizabeth R.King Living
Hi Mary, thank you for sharing the exceptional service you received from our Richmond team member Joseph! It is so wonderful to hear that Joseph was able to simplify the selection and ordering process... Read more
for you, working with you to create the perfect sofas for your beach house in a fantastic fabric choice. We will be sure to pass on your wonderful feedback to Joseph and we thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
Excellent service
Joseph White was most attentive during our many visits. He was personal but not intrusive. His follow up was prompt and accurate. We enjoyed our interactions with Joseph. Thank you.
1 comment
Elizabeth R.King Living
Hi Helen, thank you for sharing the exceptional service you received from Joseph during the process of your consultation. Joseph is a very valued member of our Richmond showroom team, and it's wonderf... Read more
ul to hear that he provided such considered, thoughtful service while assisting you in selecting the perfect furniture for your home. We thank you for sharing your lovely comments, and we will be sure to pass these on to Joseph who will be so thrilled to receive them.Similar opinion? Write a review on ieatwords.com.au!
Fantastic Service - Jason at Richmond
Jason at the Richmond store was very helpful and friendly. The whole purchase experience was made less daunting. He answered our many questions and made great suggestions in the design suitable for our space. It was nice not to have a pushy salesperson, who provided a plan for us to go and check that everything would work in the space prior to us making the purchase of two sofas. This is our first purchase with King Furniture and will recommend the store and Jason to others.
3 comments
Elizabeth R.King Living
Hi Tina & John, thank you for sharing the exceptional service you received from Jaxson during your recent visit to our Richmond Showroom. We're delighted to hear that with Jaxson's expert guidance you... Read more
were able to find two sofas which would be perfect for your home, selecting a Jasper II & Delta III. It's wonderful that he took your needs into consideration, and offered a thoughtful approach during your consultation assisting you in making the right choices for your new furniture. We're sure you have made fantastic choices, and that you will absolutely love your new sofas when they are delivered! We will delight in passing on your great feedback to Jaxson, he will be thrilled to receive it.Hi Elizabeth,
Thanks for your comments back. I just realised I had incorrectly spelled Jaxson's name incorrectly. Apologies for that, not sure if I am able to amend my comment to correct the spelling of his name?.
Kind Regards,
T&J
Elizabeth R.King Living
Hi T&J, not a problem at all, I was able to check order records and confirm your comments were for Jaxson, so he will be acknowledged correctly. Thank you again for taking the time to share your feedb... Read more
ack, we're always so pleased when our customers take the time to acknowledge the fantastic service they receive from our team members!Similar opinion? Write a review on ieatwords.com.au!
Fantastic service, wonderful furniture
All of our dealing with King Living have been terrific, but this time in particular we have to especially thank Joseph White for his patience and expert advice - thanks so much Joseph. Ken and Judith Edwards
1 comment
Elizabeth R.King Living
Hi Ken & Judith, thank you so much for sharing the fantastic experience you had in our Richmond showroom with Joseph. Joseph is a very valued member of our team and we're so pleased to hear that he ex... Read more
pertly guided you through our range, helping you to select the perfect furniture for your home. We will be sure to pass on your kind words to Joseph, he will be so delighted to receive your feedback. Thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
P.J WGreater Melbourne (Outer), VIC
Excellent service
My husband and I visited the Richmond store separately simply because of logistics - Joseph made it so easy on both of us - we both found him to be a straight talker who took the time to discuss the space these couches would be going into - in doing so he brought up a number of things we hadn't considered which changed our final choices.
We are now very much looking forward to enjoying our two new sofas!
1 comment
Elizabeth R.King Living
Hi, thank you so much for sharing the exceptional service you received from Joseph during your recent trip to our Richmond Showroom! It's fantastic to hear that Joseph expertly talked you through our ... Read more
range, asking questions and providing information which lead you to selecting your perfect sofas. We're sure you will be so happy with your choices once these arrive, and we will be sure to pass on your great feedback to Joseph who will be so pleased to receive it. Thank you for choosing King Living.Similar opinion? Write a review on ieatwords.com.au!
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Steve WGreater Melbourne (Inner), VIC
- VIC, Richmond
- Verified customer
Incredibly personalised, premium shopping experience
Joseph at the Richmond store, guided us through the process of selecting our lounge room furniture. We felt incredibly comfortable with her expert suggestions and we weren't pressured to make a decision on the spot. We returned the following week to complete our purchase after thinking about the space and options that Joseph had given us to consider.
On our return, Joseph remembered us and remembered what we'd been looking at. He made us a coffee and talked us through all of the options we were considering.
We were able to bring together all ...Read more
the pieces of our intended purchase to see how they looked together, and we felt so comfortable about the whole process that we left feeling excited about our new furniture and confident that it was the right fit for us. We've had King Living furniture in the past and the quality has been excellent. The newer ranges have some fantastic evolutions like integration of wireless charging and smart storage. Can't wait to have our new furniture delivered and installed!1 comment
Elizabeth R.King Living
Hi Steve,
Thank you so much for taking the time to detail the truly exceptional service you received from our Richmond team member Joseph during the process of your purchase.
It's so wonderful to hear... Read more
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Jasmine A.Greater Melbourne (Inner), VIC
Perfect service ! Designer in Richmond store ! 10/10 !
My husband and I were shopping around the area (Richmond) at numerous furniture stores for a sofa that is classy, great quality, value for money.
Upon arrival we were greeted by Jaxon, a sales person in the store, who happens to have some designing background! Bonus!!
Immediately he asked us questions that we hadn’t thought about and by the time we had finished our conversation, not only had the perfect colour choosen
(a brazen move in ‘ink’, something we’d shy away from, sticking to neutrals to be ‘safe’) Jaxon also had discussed the whole...Read more
1 comment
Elizabeth R.King Living
Hi Jasmine, thank you so much for sharing the truly excellent service you received from Jaxson during your recent visit to our Richmond Showroom.
Jaxson is a very valued member of our team and a weal... Read more
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Excellent service by Robert Beiziters
We recently purchased furniture at the Richmond location. Robert Beiziters assisted us by drawing design options for the new space. He gave us lots of assistance in terms of suggestions for style, colour, fabric type and functionality as we are downsizing. He helped us visualise what would work. This is the 3rd time we have purchased from King Living. Robert was incredible in terms of his professionalism, understanding of design concepts all with a constant smile and unlimited patience over many weeks . Robert is a real credit to the King Living team.
Thanks Jim and Angela
1 comment
Elizabeth R.King Living
Hi Jim & Angela,
Thanks so much for taking the time to share the wonderful service you received from our Richmond team member Robert. We're delighted to hear that Robert offered friendly and professio... Read more
Similar opinion? Write a review on ieatwords.com.au!
Ho.WGreater Melbourne (Inner), VIC
- 2 reviews
First Class Customer Service
I recently put through two relatively large orders and would like to commend Joseph White from the Richmond/Nunawading show room. It took us a few months to finalise the orders and Joseph was always ready to help. His service is exemplary, fast and friendly. Thanks Joseph for your patience and assistance with everything. It is always a pleasure doing business with you and I look forward to receiving the furniture soon.
1 comment
Elizabeth R.King Living
Thank you for sharing your First Class Customer Service experience with Joseph. It is wonderful to hear how Joseph was patient, friendly and helpful as he assisted you with your orders. We will pass... Read more
on your kind words, and we do appreciate your business, and we are sure you will love your new furniture when it arrives.Similar opinion? Write a review on ieatwords.com.au!
Staff who make you feel valued
Super friendly and well informed advice. Joseph White is a pleasure to deal with and I wouldn't dream of going to a different store. Customer service and range of products/fabrics is excellent. Lastly the comfort of the King sofas really is outstanding and keeps me going back. Thanks Joseph for all your assistance
1 comment
Elizabeth R.King Living
Hi Fernanda, thank you for sharing your excellent customer service experience at our Richmond Showroom. We are delighted to hear that Joseph was helpful and informative and a pleasure to deal with. ... Read more
It is also great to hear that you love the comfort of King Living products and fabric range. We look forward to passing on your lovely comments and thank you for visiting King Living.Similar opinion? Write a review on ieatwords.com.au!
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Elizabeth R.King Living
Hi George, thanks for sharing your experience with King Living and the fantastic service you received from Maxam in our Richmond Showroom. It's great to hear that after doing some initial research onl... Read more
ine your trip to the showroom and time spent with Maxam proved fruitful and assisted you in confirm your selections. We're sure you've made excellent choices and it's wonderful to hear that your new King Living furniture is the centrepiece of your home! We're sure you will love these for many years and we look forward to sharing your feedback with Maxam, he will be so pleased to hear how happy you are with your choices.