Reviewer Photos & Videos
KellyDSydney, NSW
So easy to use and great offers!
We got amazing personal service from the team at Lounge Lovers. Easy to order, choose and super quick delivery. Love it! Jenny in particular was lovely and really helpful. Thanks.
1 comment
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Quick and easy!
Easy to deal with. Quick to respond. Fast delivery and great products! Have bought a few items from them and have been really happy with everything about the business. Very satisfied
1 comment
Lounge L.Lounge Lovers
Hi Mark,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
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LizSydney, NSW
Beware!
Purchased a lounge online from Lounge Lovers. The item was not available in any of their show rooms to view however looked good on the website. We received the lounge and upon opening the box knew straight away it was different from what we saw online. We immediately contacted their customer service who asked for pictures of the lounge which we did. They advised it would take 24 hours for them to investigate. After following up 3 times over the phone (having 2 days already passed) we finally receive an email advising that since we had opened ...Read more
the package we weren’t entitled to return the lounge for a refund. Please beware if you intend to buy anything from this retailer note that you will not be able to return it! We will be submitting a claim to ACCC to try and resolve this matter. Extremely upset by the treatment by the customer service staff and their unreasonable/non existent “returns policy”.
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Courtney KGreater Melbourne (Inner), VIC
Easy from start to finish
I had already picked out a rug online, I went into the story to get a gauge of size, texture etc. From the moment I entered the store to walking away with a delivery date it was only 15 minutes maximum. The store staff were friendly and helpful without being pushy. Jenny has then kept me updated with the delivery progress and it was delivered on time, given the current state of the world, I am incredibly impressed. They delivery driver was polite and friendly too. All round brilliant experience
1 comment
Lounge L.Lounge Lovers
Hi Courtney,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and... Read more
satisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
It was delivered in less than 24 hours of ordering it online!
My partner and I bought our first place and were hunting for furniture. This store wasn’t actually one I had in mind to purchase anything from but a few friends had bought items recently that they were happy with so I jumped on the website. Immediately I saw almost the exact same dining table and coffee table I was going to purchase from a much more expensive store. As it was only a fraction of the price and had free express delivery I couldn’t resist. I ordered it at 5:30pm and the day after at 11am the dining table was at my door. Amazing qui...Read more
ck delivery and at no cost! Product is great quality too! The only issue I had was I thought that the two tables would come together. However the coffee table isn’t due to arrive until May. Lucky we aren’t needing it before then but some people might have an issue with things being sent seperate.1 comment
Lounge L.Lounge Lovers
Hi Kate,
Thank you for sharing your experience here with us. We are very glad to know that you're happy and satisfied with our product and service. ... Read more
Your understanding with the delay is also very much appreciated by the team. Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Fantastic service
Excellent and fast service all round, new sofa is great and looks exactly like the online pics. The online team helped me work out the product I needed.
The delivery guys assembled my sofa and were done within minutes!
1 comment
Lounge L.Lounge Lovers
Hi Morgan,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and s... Read more
atisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
So fast and easy!
We bought a lounge off the online store and it was delivered within 2 days of purchasing. The delivery service is reasonably priced and was fast/efficient. Great quality lounge too
1 comment
Lounge L.Lounge Lovers
Hi Maya,
Thank you for the great review! We’re so happy you loved your new lounge and that our team's effort made an unforgettable mark on you.... Read more
We hope to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Perfect couch for small spaces
Love my new Alexis couch in light grey. It's well designed for small spaces and fits well in my tiny apartment. Absolutely impressed with the delivery service, no issues getting up my tight staircase. I found it easy to assemble the couch on my own..
1 comment
Lounge L.Lounge Lovers
Hi Kate,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Great sofa and service
Great and fast service! Kept me informed of delivery all along the journey. Installation was quick and service friendly.
The sofa itself is great value for money and looks even better than online pictures.
1 comment
Lounge L.Lounge Lovers
Hi Dina,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
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Mike.Sydney, NSW
- 2 reviews
Great.
Rang and ordered and my lounge was delivered the next day.
The service I received from the first phone call to it being delivered was second to none I will definitely recommend to my friends, thanks.
1 comment
Lounge L.Lounge Lovers
Hi Mike,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
It was delivered today and it’s gorgeous!
A bit of an impulse buy, but definitely no regrets!
Online shopping late one night, I bought the armchair ‘Linda’ in blue colour. I do get nervous not being able to touch and feel when buying online but I am glad I took a leap of faith because I just love it!
I 100% recommend Lounge Lovers based on my experience, and I’ll be back for more purchases I’m sure.
Thank you!
1 comment
Lounge L.Lounge Lovers
Hi Mrs Hannah,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
MishVictoria
Great store!
Such a lovely store. Very well presented. Staff member was very knowledgeable and helped me make my decision on colour and style which is exactly what I needed! Staff member offered their delivery service which was great and arrived in FOUR days! Didn’t have to wait around for weeks for my purchase. Lovely staff and lovely team. Definitely going back and recommending to everyone!
1 comment
Lounge L.Lounge Lovers
Hi Mish,
We appreciate you choosing to shop with us and thank you for recommending us to everyone. We look forward to serving you again with the same high standard of customer service.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Stephanie F.Sydney, NSW
Excellent
Loungelovers were brilliant, I saw it, I bought it and it was efficiently delivered all within a week . I'm more than delighted with my couch, lovely colour, design and so comfy.
1 comment
Lounge L.Lounge Lovers
Hi Stephanie,
Thank you for your awesome feedback! We are thrilled hearing how extremely pleased you were with our service and the furniture that we offer.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
Mike
- 2 reviews
Great Product, Great Service
Great product range in store. In store service was friendly and helpful. Sofa was great value, and delivery was smooth. Was kept informed throughout the process. Would definitely buy again.
1 comment
Lounge L.Lounge Lovers
Hi Mike,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
I just received our couch earlier than expected. Very happy with our buy. Will be shopping again in the future
I just received our couch earlier than expected. Very happy with our buy. We have also bought a dining table a while ago and are still happy with that purchase. Will be shopping again in the future.
1 comment
Lounge L.Lounge Lovers
Hi Jacinta,
Thank you for the great review! We appreciate you choosing to shop with us and we’re so happy you loved your new couch and dining table. ... Read more
We hope to see you again soon! xxSimilar opinion? Write a review on ieatwords.com.au!
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Great service, excellent experience
Our sofa bed was delivered within 3 days, Jenny was amazing, and helped us choose the right sofa for our needs . The overall service was great and the delivery guys ( also assembled and removed all rubbish ) were super friendly and progressional
Couldn’t ask for more
Very happy
1 comment
Lounge L.Lounge Lovers
Hi Galit,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and sa... Read more
tisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
lounge lovers online store
Great customer service, next day delivery, great service, always on time and constant updates on when the products will arrive, I would highly recommend this furniture as it is great quality and affordable
1 comment
Lounge L.Lounge Lovers
Hi Nathan,
Thank you for sharing your recommendation with us! We are thrilled hearing how extremely pleased you were with our service and with the furniture that we offer.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Shane WongSydney, NSW
- 2 reviews
- Online store
- Verified customer
Great online experience with accompanying customer support!
We've been shopping casually for a couch for 12 months and kept coming back to lounge lovers due to the range of lounges in the styles we liked. We used the showrooms to explore options and see the actual lounge, but made our final purchase online.
The Draper 3 seater lounge we bought is soo much more comfortable than our previous lounge and other lounges we looked at, it feels it will keep its shape longer due to the quality materials and construction. The lounge arrived in 1 large box and was simple to put together (literally screwing on the...Read more
legs). It was light enough for me to move and flip over by myself (I'm a fairly lightweight male). One of the legs was missing an anti floor scratch cap, but this was easily resolved by emailing them at [email protected] and they sent the part within the week. I would definitely recommend Lounge Lovers online.1 comment
Lounge L.Lounge Lovers
Hi Shane,
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our team will definitely be happy to read what you wrote. We put customer experience and sa... Read more
tisfaction as our priority, and your review reaffirms the hard work we put in every day.Similar opinion? Write a review on ieatwords.com.au!
ReeganSydney, NSW
Love my side table it’s perfect!
The online store was very easy to navigate. I was able to find what I was looking for in a matter of minutes. I purchased the Marina coffee table and side table. It goes perfectly in my lounge room! I couldn’t be happier with my purchase It was very easy to assemble. I will be recommending to family and friends!
1 comment
Lounge L.Lounge Lovers
Hi Reegan,
We appreciate you choosing to shop with us and thank you for recommending us to your friends and family. We look forward to serving you again.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Brenda70
- 2 reviews
Lovely side table
Murano glass side table is an ideal size to use as a coffee table in small area, where a coffee table dominated the area. This was a natural choice to coordinate with previously purchased Murano dining table and console table.
Very happy with purchase.
1 comment
Lounge L.Lounge Lovers
Hi Brenda,
We appreciate your awesome feedback! We would like to thank you for patronizing our products and for giving us the opportunity to serve you. Truly, it is our pleasure. You are a valued customer to us.... Read more
Have a lovely day! xxSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Adelle Sasked
We have just received our new velvet couch and the smell omitting from it is so strong we are getting headaches from sitting on it. Is there a way to remove this safely or will this hang around for awhile?
No answers
No Where To Hideasked
Hello, am interested in purchasing the Modular Pod set armless reviewed & displayed by Chris Carrol also Paula Joye did a make over of her lounge with this Pod Modular set. Looks attractive but after perusing a substantial 58 1star reviews am understandably dubious over the quality fabric, foam & frame so would be interested in hearing from anyone who has purchased the Pod Modular set by Loungelovers to know how well it has stood up to normal use foam, fabric & frame wise.
No answers
BENGasked
Do you have an outlet in Perth?
1 answer
Lounge L.Lounge Lovers
No sorry Beng we do not have a showroom in Perth at this stage. We do have a carrier that ships our product to Perth though.
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Lounge L.Lounge Lovers
Hi KellyD,
Thank you for sharing your experience here with us and we really appreciate it. We are very glad to know that you're happy and satisfied with our product and service.... Read more
Hoping to see you again soon! xx