McDonald Jones Homes Questions & Answers (page 2 of 7)

Hi RegL - Yes, we do allow independent building inspectors. Inspections should only occur after all works are completed at each stage. Once the inspection is completed we ask that the full report be forwarded to us, rather than supervisor meeting with the inspector on site. Kind regards.

Hi Raj, You can find our range of two storey homes here: https://www.mcdonaldjoneshomes.com.au/two-storey-homes our homes range in size for smaller lots ans prices. We can also arrange for one of our Building and Design Consultants to discuss which home design would suit your land and lifestyle better, if you would like to provide your details via private message. kind regards

Hi Buddha, yes we do use waffle pods in the slabs.

Hi Deborah, thank you for bringing this to our attention, we have also responded to your post on Facebook, we understand this matter was independently assessed and determined that works we completed in accordance of your building contract and the delays were incurred as a result of these undertakings and investigations. We understand the Site Supervisor have confirmed with you that you will receive the keys tomorrow and the final appliance delivery can be completed. Kind regards

Hi Dharma, we would also like to assist you as we want to ensure you can build your dream home as soon as you can, could you please send us your job number and best contact details via private message so we can contact your team, kind regards

Hi Dharma, thank you for providing your job number, that's great, we can make sure your best contact details are on file and if not we can private message you so you can respond that way. Have a great day!

Hi Not Happy Rheem, thank you for taking the time to investigate our reviews, we have had mixed reviews over the years and we recognise the importance they have on assisting our Customers to determine who to build with. The reviews also bring to our attention any concerns our Customers may have so we can assist them in rectifying them so they love their homes even more. Our Customers also recognise how the reviews assist others with their decisions and now provide their feedback freely even more about their experiences as this platform has become even more popular. We are more than happy to discuss any questions or concerns you may have about our results and we invite you to contact us at [email protected] so we can arrange contacting you directly and/or you can contact Product Review to find out more. kind regards

Hi Matt, you might have to scroll through and check our reviews again, we receive reviews from Customers at various stages and if they do provide a review at pre-construction stage they often update this with information about their construction experiences as well and we appreciated their honest transparent feedback.

If you have any questions or concerns about our reviews please feel to contact us at [email protected] or contact Product Review directly. Cheers from the MJH team

Hi Matt, thank you for your assistance in responding to Sachin. Sachin, please feel free to scroll through our reviews, as you will see they vary through the building stages depending on when our Customer's have the chance to provide an honest review, and they even update the reviews as they progress through the building journey.

Hi Sachin, in response to your question, if you would like further information about the home designs we provide you can view them here: https://www.mcdonaldjoneshomes.com.au/home-design, we have standard designs that can be altered to suit your needs. We have a broad range of homes to suit all stages of life and we can adjust plans to suit your lifestyle needs, you can simply discuss these with your local Building and Design Consultant, who would be happy to assist you with any questions you have. kind regards

Hi Kenneth, thank you for your question, as we know the digital world is changing and people are researching more and more online to gain more information before they make a purchase and our customers now recognise this also. A home is the biggest investment anyone makes and we understand the importance of this as do our customers. We have many customers repeating their building experience with us because they were so happy with their home and their experience, therefore we have asked them to share their stories to help others, even if it is a negative experience, with NO incentive offered to them by our company. We don’t hide from our reviews, we encourage them to help other deciding to build with us. If we do receive a negative review, we action this as soon as we can to assist our customers, in the same way we would action this if we are advised of concerns by other mediums, like email or face to face, because we want our customers to have a great experience and to love their home, just as much as we love building it for them.

If you would like to contact us to discuss your concerns further please feel free to private message us or email us at [email protected] with your contact details so we can chat with you further, we can even arrange for you to chat with other customers also if that helps you, we look forward to hearing from you soon. Kind regards the MJH team

Hi Jay, we understand you have made various comments and had questions about us and we again invite you to contact us so we can discuss your concerns with you as your comments are factually incorrect and we would like to understand why you feel this way. We also invite you to confirm with Product Review the concerns you have as they manage this platform independently. We look forward to hearing from you soon. Kind regards the MJH team

Hi Sam, sorry your question slipped through!. We also love the Coolum colours they are such a lovely relaxed inspiration ideal to create a coastal or beachy oasis for your new home. The laminate flooring colour is Antique Oak by Balmain Oak in 14mm and the carpet colour is Terazzo 92 in the Stonefields range, you will need to confirm with your MyChoice Interior if this will be available for Now Series homes. kind regards

Hi Hai, Great question! Our Building and Design Consultant can help you with this as we can offer tender extensions depending on the circumstances. Please contact your Building and Design Consultant to discuss the options and what would suit your needs. Kind regards

Hi Lisa, thank you for your question, the Coolum One at Calderwood certainly is a lovely home! The colours used in the kitchen include the following: Benchtop Caesarstone in Urban 2040, Underbench is Polytec Melamine in Cinder with Matt finish, the overhead cabinetry is Polytec Melamine in Notaio Walnut with Ravine finish running horizontal and the Splashback is Classic range in Amber 60 x 240 laid horizontal and grout colour Granite Noce, Wall oven tower is Polytec in Cinder with Matt finish. The colours are continued through to the Butlers Pantry also.
Let us know if you have any further questions,
thank you

Hi Steve, thank you for your question, your comments do concern us as we strive to build every home with the same care, quality and detail as we build our display homes. Please note we take on board our customer's feedback and do not try to hide it as we believe in being as transparent as possible as a business and we work with our customers towards providing them with the home of their dreams. If you have any questions in regards to our customer service, please feel free to provide your details via our customer feedback email at [email protected] and our team will be in contact with you.

Kind regards
The MJH team

Hi Garrick, thank you for your question, we have outlined the detail around this below to help assist you, however please feel free to discuss this more with our Building and Design Consultants.

Essentially it is only the pre-construction period that you need to try to fix your tender price in for. From the registration of your land we require approx. 3 to 4 months to obtain all the necessary approvals through the Authorities before they start building. If that date can be assessed and advised, we will fix your tender price for that agreed period. The cost will be determined considering increases in trade and materials over that period and will be nominated as a cost in your tender document. Once all Authority approvals are given this agreed price is locked in for the term of construction. We hope this information has been helpful for you. kind regards

Hi Michele,
We have the specifications you were looking for for Lovelight, please see the details below and let us know if you would like more information - thank you!

Lovelight Builders Range PVC Shutters
• Material Type – PVC.
• Colour Options – 4 Colours.
• Louvre Type – 89mm Elliptical Blade.
• Tilt rod – Clear View Tilt Mechanism.
• Lovelight Warranty – 5 years beginning from the date of installations.

• Lovelight Builders Range Shutters will withstand temperatures up to 65° Celsius.
• Shutters are termite proof and fire retardant.
• Shutters are very durable, they will resist knocks and scratches.
• Shutters are water resistant making it an ideal product for wet areas such as bathrooms, kitchens and laundries.
• Shutter Stile as well as top and bottom rail have a unique reinforced aluminium square tube that strengthens the overall structure of the shutter and reduces the weight of the shutter, thus ensuring long term stability of the panel.