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- VIC, Essendon
- Verified customer
My Dining Room looks magical
I am absolutely delighted with my Hampton collection in my dining room. Nothing was too much trouble for the staff at DFO Essendon. They didnt have the piece I wanted but rang interstate and got it sent down from Sydney. The delivery guys were wonderful. Delivery window of 2 hours and the arrived 10 minutes ahead of schedule. All pieces safely packaged up so no damage. The furniture in nicer than I expect. So so happy.
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- VIC, Essendon
- Verified customer
Very friendly and helpful staff including the lady I scheduling the delivery
The store had a large variety to choose from. It was well set out. I had to assemble one piece and it was easy to do so. The furniture pieces were of very good quality.
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- VIC, Essendon
- Verified customer
Exactly what I wanted
I purchased a custom couch they sales girl was so helpful and patient with us. And I got exactly what I asked for. The quality is excellent and comfy. I also was given a great discount without asking definitely would recommend
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Piper 14Greater Melbourne (Outer), VIC
- 2 reviews
- VIC, Essendon
- Verified customer
Amazing quality !!!! Fits in with my brand new house so well
Assembly was super easy!! The range was great and that I could get matching TV unit and dining table. No complains whatsoever. The store workers were so helpful and friendly
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Inoka D.
- 2 reviews
- VIC, Essendon
- Verified customer
Perfect!
It was pretty easy to find things in the store and mix and match between the different things i wanted. I was pretty satisfied with the different variety of furniture there was to choose from. The quality of the products were also hectic and i was very pleased with them. I highly recommend oz design.
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CroftyGreater Melbourne (Outer), VIC
- 4 reviews
- 4 likes
- VIC, Essendon
- Verified customer
Great Chair Very Happy
My experience with buying the Bailey Chair was the best. Sales agent Angela was exceptionally helpful with coordinating colours and material with me. Another great thing it was Australian made. Also on pick up lady in despatch was terrific trying to help us fit it in the car.
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- VIC, Essendon
- Verified customer
happy chairs
Very happy with the service and in particular, the service that Angela provided was very good.The staff in general were helpful and the pickup went very smoothly.Would recommend the store to family and friends
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NannyMelbourne
- 2 reviews
- VIC, Essendon
- Verified customer
Pat the salesperson was fantastic and rearly helpful. We love our table and chairs
The whole experience was great. Assembling was very easy. If not for the very helpful salesperson, Pat I think we would have either looked elsewhere or taken longer to decide
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Ana JGreater Melbourne (Metropolitan), VIC
- 4 reviews
- VIC, Essendon
- Verified customer
Love our new sofa!
We absolutely love our new sofa, so pretty and comfy! We love everything on offer at Oz Design, my only feed back would be to be a little mor competative with price.
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- VIC, Essendon
- Verified customer
Sales assistant really knew her stuff and was very helpful
Sales lady was very helpful and understood the look I was going for. She was lovely.
I was very satisfied with her recommendation to custom make a console table which will be perfect for my space and the look I'm trying to create. Essendon store by far the best customer service
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- VIC, Essendon
- Verified customer
Quality Products and Service
Quality products and service. Purchased the Grayson chair. Love the variety of materials and customisation available. Will be back to get a matching footstool and a coffee table to accompany it.
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- VIC, Essendon
- Verified customer
Outstanding customer service
Our experience and customer service experince was above and beyond exceptional! More range in colours would have made our shopping easier. And more decor items to suit a scandi style.
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Janne SlatteryWilliamstown
- 2 reviews
- 1 like
- VIC, Essendon
- Verified customer
Purchased leather lounge suit
The staff at the store were extremely friendly and helpful. The range of products was good. Very happy with the purchase. I don’t have a partner so I found it extremely difficult to unpack and put the suite together. I would suggest you offer unpacking and assembling for a small charge
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LalaineGreater Melbourne (Outer), VIC
- VIC, Essendon
- Verified customer
Loving the Ashton 3.5 seater chair ;)
We were actually on the hunt for a decent sized 3 seater chair which is at reasonable price and came across one at the OZ Essendon showroom. And we instantly fell in love with it ;) All the staff were very helpful from choosing the type of fabric, foam and colours for the base. Will definitely consider coming back to purchase a couple more furniture for our new home ;)
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Marisa.AGreater Melbourne (Outer), VIC
- VIC, Essendon
- Verified customer
The perfect fit....
I found the perfect sofa for the kids to lounge on in their rumpus room. Pleasant experience with a friendly staff member helping me choose scatter pillows to suit. Hassle free experience from walk in to pick up.
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Christine CluneVictoria
- 2 reviews
- VIC, Essendon
- Verified customer
Really very happy and pleased with the buffet. It fits in perfectly in the room.
Store was easy to get around. Plenty of furniture to choose from.
Product range was excellent
Quality is second to none.
Already assembled just had to unpack, extremely well packed with no hope of damage occurring.
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Michael C.Greater Melbourne (Metropolitan), VIC
- VIC, Essendon
- Verified customer
Could not possibly be happier!
First off, making the order in store was so easy.
The staff member helped us design our custom order, and was more than flexible with payment terms and modifications. I felt informed and supported through the whole process.
The item was delivered on-time and professionally, and the delivery personal were polite and arrived exactly when they said they would.
The product is exactly what we had hoped for, made to order to exactly fit the location we wanted for it. The build quality is absolutely phenomenal, I cannot find a single point where better craftsmanship could've been done. This is our new favourite piece of furniture and we are absolutely chuffed with the whole process!
Will be recommending OzDesign to friends and family for sure!
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Soula WilsonGreater Melbourne (Metropolitan), VIC
- VIC, Essendon
- Verified customer
Love the product but not happy about the service
Customer service could have been a bit better as I was told the item was out of stock I had to hunt around for it from other suppliers to then find out that they had the item at their other store!
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RomainemVictoria
- VIC, Essendon
- Verified customer
What a great centre table and carpet !!
There is a great variety and the staff were so ready to help and I was so happy to get what I felt suited my lounge and I was so glad that I did not have to assemble the furniture myself.
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Luke
- 2 reviews
- VIC, Essendon
- Verified customer
Fantastic customer service
The staff were amazing, super friendly and easy to deal with. Table was a little pricey but well worth it and is an excellent buy. Will definitely shop here again!!
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