??!

Reviews

4.5

105 reviews
5
(79)
4
(14)
3
(5)
2
(1)
1
(6)
  • Product Quality
    4.7 (61)
  • Return Claim MadeYes (1) · No (63)
  • Warranty Claim MadeYes (1) · No (63)
  • Product Appearance As advertised (79%) · Not as advertised (21%)
  • Customer Service
    4.8 (58)
Previous
Next

Reviewer Photos & Videos

  • More

My Dining Room looks magical

published

I am absolutely delighted with my Hampton collection in my dining room. Nothing was too much trouble for the staff at DFO Essendon. They didnt have the piece I wanted but rang interstate and got it sent down from Sydney. The delivery guys were wonderful. Delivery window of 2 hours and the arrived 10 minutes ahead of schedule. All pieces safely packaged up so no damage. The furniture in nicer than I expect. So so happy.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDFO Essendon
See all answers

Review collected in partnership with OZ Design Furniture

Very friendly and helpful staff including the lady I scheduling the delivery

published

The store had a large variety to choose from. It was well set out. I had to assemble one piece and it was easy to do so. The furniture pieces were of very good quality.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon dfo
See all answers

Review collected in partnership with OZ Design Furniture

Exactly what I wanted

published

I purchased a custom couch they sales girl was so helpful and patient with us. And I got exactly what I asked for. The quality is excellent and comfy. I also was given a great discount without asking definitely would recommend

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationEssendon dfo
See all answers

Review collected in partnership with OZ Design Furniture



The reviewer stated that an incentive was offered for this review

Furniture Shops

Find out how OZ Design Furniture VIC, Essendon compares to other Furniture Shops

Know better, choose better.

Compare all
Piper 14

Piper 14Greater Melbourne (Outer), VIC

  • 2 reviews

Amazing quality !!!! Fits in with my brand new house so well

published

Assembly was super easy!! The range was great and that I could get matching TV unit and dining table. No complains whatsoever. The store workers were so helpful and friendly

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Inoka D.

Inoka D.

  • 2 reviews

Perfect!

published

It was pretty easy to find things in the store and mix and match between the different things i wanted. I was pretty satisfied with the different variety of furniture there was to choose from. The quality of the products were also hectic and i was very pleased with them. I highly recommend oz design.

Customer Service
Product Quality
Store LocationEssendon

Review collected in partnership with OZ Design Furniture

The reviewer stated that an incentive was offered for this review

Crofty

CroftyGreater Melbourne (Outer), VIC

  • 4 reviews
  • 4 likes

Great Chair Very Happy

published

My experience with buying the Bailey Chair was the best. Sales agent Angela was exceptionally helpful with coordinating colours and material with me. Another great thing it was Australian made. Also on pick up lady in despatch was terrific trying to help us fit it in the car.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

happy chairs

published

Very happy with the service and in particular, the service that Angela provided was very good.The staff in general were helpful and the pickup went very smoothly.Would recommend the store to family and friends

Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

Nanny

NannyMelbourne

  • 2 reviews

Pat the salesperson was fantastic and rearly helpful. We love our table and chairs

published

The whole experience was great. Assembling was very easy. If not for the very helpful salesperson, Pat I think we would have either looked elsewhere or taken longer to decide

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Ana J

Ana JGreater Melbourne (Metropolitan), VIC

  • 4 reviews

Love our new sofa!

published

We absolutely love our new sofa, so pretty and comfy! We love everything on offer at Oz Design, my only feed back would be to be a little mor competative with price.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture VIC, Essendon compares to other Furniture Shops

Know better, choose better.

Compare all

Sales assistant really knew her stuff and was very helpful

published

Sales lady was very helpful and understood the look I was going for. She was lovely.
I was very satisfied with her recommendation to custom make a console table which will be perfect for my space and the look I'm trying to create. Essendon store by far the best customer service

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Quality Products and Service

published

Quality products and service. Purchased the Grayson chair. Love the variety of materials and customisation available. Will be back to get a matching footstool and a coffee table to accompany it.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Outstanding customer service

published

Our experience and customer service experince was above and beyond exceptional! More range in colours would have made our shopping easier. And more decor items to suit a scandi style.

Return Claim MadeNo
Warranty Claim MadeNo

Review collected in partnership with OZ Design Furniture

Janne Slattery

Janne SlatteryWilliamstown

  • 2 reviews
  • 1 like

Purchased leather lounge suit

published

The staff at the store were extremely friendly and helpful. The range of products was good. Very happy with the purchase. I don’t have a partner so I found it extremely difficult to unpack and put the suite together. I would suggest you offer unpacking and assembling for a small charge

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon
See all answers

Review collected in partnership with OZ Design Furniture

Lalaine

LalaineGreater Melbourne (Outer), VIC

Loving the Ashton 3.5 seater chair ;)

published

We were actually on the hunt for a decent sized 3 seater chair which is at reasonable price and came across one at the OZ Essendon showroom. And we instantly fell in love with it ;) All the staff were very helpful from choosing the type of fabric, foam and colours for the base. Will definitely consider coming back to purchase a couple more furniture for our new home ;)

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationOZ Essendon
See all answers

Review collected in partnership with OZ Design Furniture

Marisa.A

Marisa.AGreater Melbourne (Outer), VIC

The perfect fit....

published

I found the perfect sofa for the kids to lounge on in their rumpus room. Pleasant experience with a friendly staff member helping me choose scatter pillows to suit. Hassle free experience from walk in to pick up.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon DFO 8.9.19
See all answers

Review collected in partnership with OZ Design Furniture

Furniture Shops

Find out how OZ Design Furniture VIC, Essendon compares to other Furniture Shops

Know better, choose better.

Compare all
Christine Clune

Christine CluneVictoria

  • 2 reviews

Really very happy and pleased with the buffet. It fits in perfectly in the room.

published

Store was easy to get around. Plenty of furniture to choose from.
Product range was excellent
Quality is second to none.
Already assembled just had to unpack, extremely well packed with no hope of damage occurring.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDFO Essendon
See all answers

Review collected in partnership with OZ Design Furniture

Michael C.

Michael C.Greater Melbourne (Metropolitan), VIC

Could not possibly be happier!

published

First off, making the order in store was so easy.
The staff member helped us design our custom order, and was more than flexible with payment terms and modifications. I felt informed and supported through the whole process.
The item was delivered on-time and professionally, and the delivery personal were polite and arrived exactly when they said they would.
The product is exactly what we had hoped for, made to order to exactly fit the location we wanted for it. The build quality is absolutely phenomenal, I cannot find a single point where better craftsmanship could've been done. This is our new favourite piece of furniture and we are absolutely chuffed with the whole process!
Will be recommending OzDesign to friends and family for sure!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon (DFO)
See all answers

Review collected in partnership with OZ Design Furniture

Soula Wilson

Soula WilsonGreater Melbourne (Metropolitan), VIC

Love the product but not happy about the service

published

Customer service could have been a bit better as I was told the item was out of stock I had to hunt around for it from other suppliers to then find out that they had the item at their other store!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationOz design Essendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Romainem

RomainemVictoria

What a great centre table and carpet !!

published

There is a great variety and the staff were so ready to help and I was so happy to get what I felt suited my lounge and I was so glad that I did not have to assemble the furniture myself.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Luke

Luke

  • 2 reviews

Fantastic customer service

published

The staff were amazing, super friendly and easy to deal with. Table was a little pricey but well worth it and is an excellent buy. Will definitely shop here again!!

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationEssendon DFO
See all answers

Review collected in partnership with OZ Design Furniture

Page 2 of 6
See all OZ Design Furniture reviews

Questions & Answers

Sorry, there are no questions about OZ Design Furniture VIC, Essendon but you can read 7 questions about OZ Design Furniture.

Get an answer from our members and OZ Design Furniture representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.