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Very happy customer
Exceptional customer service by Sam, the Store Manager at Nunawading. I rocked up right on closing time desperate to purchase a mattress. Sam talked me through all the options to make sure I purchased the perfect mattress for me and spent an extra 45mins to allow me to do so!
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C J TurnerGreater Melbourne (Outer), VIC
Excellent Service and product
The advice and service given by Claudia was fantastic backed up by an excellent delivery service and followed up by a phone call by the store manager Deb. Would highly recommend regal sleep solutions
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philMetropolitan Adelaide, SA
very comfotable
heather was very informative and helpful during the selection process. we are very happy with our Elegance mattress plus the delivery guys were also very polite and helpful. phil & diane
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Anna
- 2 reviews
Great service!
Fabulous service from Sam Wickes at the Nunawading store. She understood our needs and was very attentive, knowledgeable about the mattress we required. My son plays a lot of sport and is quite tall so she directed us to the one which would support him best. He now cannot wait for delivery. Thank you Sue!
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AmandaGreater Melbourne (Outer), VIC
Fabulous Service and I Love my new Mattress !
Fabulous, friendly and attentive service from Store Manager Deb. Was unsure on what I wanted, but after a number of lay down tests with discussions, and Deb ensuring the fit was perfect, I purchased my new mattress. Quick and easy transaction and mattress delivered in 5 days. Definately the right choice in mattress and also the recommendations on pillows was spot on ! Super Happy.
Very impressed with Deb and her knowledge on the Business. Also very impressed with Deb's openness and honesty on all topics discussed. Keep up the great work !!! Deb is an asset to your Business. :-)
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Lee SzkolnikGreater Melbourne (Inner), VIC
The perfect place to buy a bed
Visited the Brighton store a week ago and within a minute of being greeted by Janine I knew I had come to the right place. Her ability to focus solely on my needs enabled a swift and correct decision to be made. Highly recommend.
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Old ColMetropolitan Adelaide, SA
- 2 reviews
- 1 like
Colin and Lee
Georgi was excellent, explained the different types of support and mattresses. We even upgraded from our original thoughts. Our new mattress is fantastic. Very enjoyable experience, thankyou to all at Regal Team Noarlunga.
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Fantastic service, delivery and bed
I purchased a mattress from the Brighton East Regal Store while there was a sale on. I got a great bedding bundle, I was given the option to choose the colour of the base, how many draws i wanted and where i wanted them to be located in the base.
I was served by the store manager Anthony, who gave me excellent advice while I was testing the beds.
I chose to go with a firm bed after the advice given as it felt relaxing after testing between medium and firm.
I decided not to go with my original choice of medium bed as the advice given was to ...Read more
have your body a aligned as possible while being comfortable as it supports your back better long term. For me while medium felt comfortable as a sleeper who is a stomach, side and back sleeper it didn't help my back due to sinking and my back slouching. The only downside i had was that the store system was down and the order had to made and sent through fax back to the store from a call through to head office. Otherwise i had a n excellent experience. The drivers also came exactly at the time i was told when i purchased my bed and were excellent they got the bed in my house and assembled within 15 minutes of arriving.Similar opinion? Write a review on ieatwords.com.au!
JezGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great Service, Great advice and Great Bed
Went to the store to get advice on a new Queen bed and had wonderful service and advice on what would best suit our needs. Janine asked us a lot of questions about what we were looking for, whether we had any back problems etc and then showed us the way the different mattresses are made. We then tried out several beds for over an hour and there was no pressure to buy during the time. Once we decided what would best suit our needs Janine confirmed that our purchase was what would be best for our sleeping habits. Since the bed was delivered as agreed and set up some 7 days ago we could not be happier with our purchase to date and it is good to know that if we are unhappy with the mattress over the next 12 months we are able to change it.
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Assisted by the wonderful Michelle
Michelle was super polite and patient with me and helped me find the perfect mattress topper and then delivered it to my door for free saving me $75. I am a very satisfied customer thanks to her!
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Danny boyGreater Melbourne (Outer), VIC
Great customer service
Aidah provided great customer service and advice regarding our new mattress purchase. We cant wait to get a great nights sleep on our brand new mattress and pillows. Thank you Aidah !
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Michelle A.Greater Melbourne (Outer), VIC
- 2 reviews
Friendly and helpful staff
Julia Palma was wonderful. She helped us with her expertise and knowledge that made choosing the perfect mattress for our daughters bed an easy task. Thank you Julia. Highly recommend her service.
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LLSGreater Melbourne (Inner), VIC
Good service but disappointed in the mattress
We purchased a king size mattress a few years ago. It has 5 zones and as such being a short person ( I’m 5 ft 1”I could not get the zones to fit in to my body. I found it uncomfortable.
We persevered for 2 years with the mattress as my husband found he slept alright on it.
We went on holidays for 3 weeks and when I came back every morning I woke up feeling like I needed to go to bed, my body was exhausted from the bed and not sleeping comfortably on it.
We have put it in the spare bedroom for visitors & purchased a mattress from somewhere else.
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MariaGreater Melbourne (Outer), VIC
Best sleep
I was recommended to Regal Sleep. Tony was very helpful and knowledgeable and patient in helping me to make the right choice. Thank you Tony for your great service. I honestly have not slept this well in a long time. You will be highly recommended.
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Amazing service!
Service was amazing! Sunny was so lovely and extremely helpful in assisting us to choose a new mattress. We ended up with a great mattress and I would definitely go back again!
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Matty L.Greater Melbourne (Metropolitan), VIC
Great bed and great people!
My girlfriend and I were in the market for a new bed. After discussing some options together with some people, we went with our Chiropractors suggestion of heading down to Regal in Nunawading!
Reagan and Rob were delightful and helped us with the whole process. They asked heaps of questions to get a better understanding of what were looking for and left us to try each bed at our own pace! The whole process was really easy, and I can say, after sleeping on the bed for four months, that some mornings, I just don't want to get out of bed at all!
Thanks so much Reagan and Rob! Keep up the great work!
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BushnookGippsland, VIC
Over and above customer service - thank you
I am overjoyed with the outcome for my tricky problem and thank not only Raegan, the Store Manager at the Moorabbin store, but the manager of the factory, who solved my problem effortlessly. Great service, thank you both, I greatly appreciated your customer service.
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LauraGreater Melbourne (Metropolitan), VIC
What a great experience!
We went on the weekend to the amazing Nunawading store and was attended to by Robert. He was absolutely fantastic and had a world of knowledge regarding these incredible beds! He wasn’t pushy and let us have our own time to think about what was best for us. We will definitely recommend Robert and the team to our family and friends! A great experience for such a big decision!
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Carol
- 3 reviews
- 1 like
I was very pleased when I received my mattress in the time stated.
I found Tony to be very helpful. I appreciated his input and was quite surprised with myself I had been thinking of buying a new mattress, did not know it was going to be that day,
Anyway I slept on it last night I am quite happy with the whole purchase, and the delivery guys toooo.
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ShelleyGreater Melbourne (Inner), VIC
- 2 reviews
Holiday house beds: great quality for a pretty good price
Anthony was very patient as he helped us find the perfect mattresses for our family. He knows the range of products well. The mattresses and bed bases are great quality. We are happy customers once again.
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Questions & Answers
Sheryleeasked
Can I still by a double bed online form a Melbourne store and have in delivered.
No answers
Sheryleeasked
Can I still by a double bed online and have it delivered to Melbourne suburb from Regal Sleep solutions.
No answers
Sheryleeasked
Can I still buy a bed online and have it delivered?
No answers
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