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Shiva GowdaMetropolitan Adelaide, SA
- 3 reviews
- SA, Adelaide
- Verified customer
Excellent collection of Home designs, Price Competitive
Before Locking my contract with Simonds, I have did enormous research to find the right builder with respect to pricing, quality, build time etc.. I can clearly say Simonds is very price competitive moreover there basic gallery selections itself is of great quality where most of the time we don't have to upgrade. Also found simonds home designs are efficiently planned and satisfy the current market needs.
November 19th 2018 Update: Zero Business Ethics, Poor workmanship, Dont Value Customer
Having terrible time choosing Simonds, My friend...Read more
did warn me not go with Simonds due to poor workmanship and they had major cracks in the brick work and concrete but I still chose them due to my favorite floor plan. Nothing going good after the build started poor workmanship. They are not flexible at all asking $1000 for every single change and most of the selections is never discussed during the Gallery Selections and now we are left out to get most of the jobs after handover paying twice the original price. I even received an surprise invoice of $2000 for site works after 2 months of finishing concreting without even disclosing the variation costs even though its written in the contract the footing variation costs need to be fixed before site start. I will be going legal in this matter. They are really good until the day you sign the contract but later they will start dictating terms. I had one of the Simonds manager asking my employer (my Boss who is his friend) to ask me to not go my build site after complaining very bad paint work outside the house. Absolutely no business ethics and breach of privacy. No wonder why most of the customers now a days choose small builders compared to major builders who just want to get the major profit and get out without valuing client needs and maintaining good customer relationship.2 comments
Thanks Tristan,
Our job number S1512
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LoriSeaford Meadows
- SA, Adelaide
- Verified customer
Really happy with this build
The whole experience with Simonds was great. From the salesperson to the selection person and across the whole spectrum.
The site supervisor was very approachable and flexible and it was all completed in a matter of months.
The feel of the home is great with the choice of quality products as standard and I feel very much at home in my new house. Would recommend Simonds, South Australia to anyone looking for a quality builder.
2 comments
Simonds H.Simonds
Hi Lori, thank you for the great feedback.
We are very happy to hear your journey with us has been enjoyable! If you wish to, please provide your job number and we can direct your positive feedback to the team members involved. ... Read more
Thanks again and congratulations on your new home! Best wishes, Tristan.S1608
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HoochyAdelaide
- SA, Adelaide
- Verified customer
Simonds blew me away
Honestly, cant fault the build.
I looked the place up and down and took several friends/family members through who are trades/have building backgrounds. Only very minor things needed touching up and all were done within days of highlighting them to my supervisor. Overall, a great experience and a quality build.
My CRC was very helpful and supervisor was great.
Overall, would definitely recommend them to family and friends.
2 comments
Lisette M.Simonds
Hi Hoochy, thank you for the great feedback. We are very happy to hear your journey with us has been enjoyable! If you wish to, please provide your job number and we can direct your positive feedback ... Read more
to the team members involved. Thanks again and congratulations on your new home! Best wishes, KrissieS1406
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Find out how Simonds SA, Adelaide compares to other Home Builders
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- SA, Adelaide
- Verified customer
Consultants and Site Supervisors make the experience
We are 3/4 of the way through our build with Simonds homes and cannot be happier with the care, attention to detail and communication we have received from everyone from start to present, our consultant Conrad Mittra help design our dream home, his efforts to get us what we wanted in our home won us over and we chose to leave another builder because of this (even risking our deposits with the other builder), Nicole Dickson our Customer Relationship co-coordinator has worked tirelessly with the draftsmen to tie down any loose ends and alter any ...Read more
design aspects of the house that needed tweeking and our site supervisor Scott Risbey has chosen an excellent range of tradesmen and women to build our house and given great guidance and explanations along the way. Conrad Mittra is the reason we chose to leave our other builder and sign with Simond, his work over many months to get our business has ensured not only that we are building with Simonds for our second house but would not hesitate to recommend his services to anyone else and if we go back for a third house he will be our first point of call. We look forward to the completion of our build and cannot wait to move into our beautiful new Simonds home and make it our own.1 comment
Lisette M.Simonds
Hi James, thank you for the great feedback. We are very happy to hear your journey with us has been enjoyable! We'll be sure to direct your positive feedback to the team members involved. Thanks again... Read more
and congratulations on your new home! Best wishes, KrissieSimilar opinion? Write a review on ieatwords.com.au!
RachaelAdelaide
- SA, Adelaide
- Verified customer
Beautiful house, fast construction time, excellent customer service- couldn't be happier!
We built with Simonds after seeing their Sierra display house in SA at Blakes Crossing. Our first point of contact was with Nathan, who helped us with the plans, pricing and always responded quickly to our many queries. He was very professional and informative.
Next we met our Customer Care Manager - Josh, who made our journey very informative and relaxed. He responded to our queries very quickly and always put our mind at ease. Josh was such a pleasure to deal with.
Next we met Trish, for our selections appointment. She was amazing- she has...Read more
1 comment
Lisette M.Simonds
Hi Rachael, thank you for the great feedback. We are very happy to hear your journey with us has been enjoyable! We'll be sure to direct your positive feedback to the team members involved. Thanks aga... Read more
in and congratulations on your new home! Best wishes, KrissieSimilar opinion? Write a review on ieatwords.com.au!
- SA, Adelaide
- Verified customer
Excellent Process from Start to Finish
We have just completed handover and couldn't be happier with our experience with Simonds Homes. We originally signed with another builder whose upgrades were too expensive while having awful standard options so we eventually cut our losses and cancelled. Simonds' standard selections are of great quality and we didn't have to upgrade most things. When we signed they had a deal where you chose a certain amount to pay and got a higher amount to use on whatever upgrades you wanted, in our case we paid $15,000 and got $45,000 to spend (this is what ...Read more
attracted us to them initially after our experience with builder 1). Our sales consultant Nathan worked with us to make sure we got the best for our needs, chopping and changing deals to fit perfectly. We only went $2000 over our budget which was a miracle. The 'fusion' option to customize our home even though we don't know anything about architecture was awesome too. Sam was a wonderful point of contact during the entire process, sending update emails every Friday even when there wasn't a whole lot going on. The selections process was about a 2 on the stress scale compared to 11's before; so easy. Steve was a great site manager and was always forthcoming with any issues that came up, though we didn't really have any besides the door having to be replaced and somebody stealing our door handles. Some construction workers damaged our neighbour's fence and they got it sorted out and fixed within a fortnight, partly because of this we already have a great rapport with next door! Simonds were very accommodating of our needs, we were never available at the same time due to conflicting RDO's and they worked around them by making sure things were scheduled at times at least one of us could make it. All in all I am very impressed with how painless the entire project was and I will be recommending Simonds to anyone looking to build.2 comments
SimondsHomesSimonds
Hi Louise C, thank you for the great feedback. We are very happy to hear your journey with us has been enjoyable! Could you please provide your job number so we can direct your feedback to the team me... Read more
mbers involved? Thanks again and congratulations on your new home! Regards, Simonds HomesHi! Job number was S1180! Thanks :)
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GopiAdelaide
- SA, Adelaide
- Verified customer
Very Very Very Bad Experience
The workmanship and build quality is very poor poor poor and the thing is that the engineer did not agree to it but said it was according to the building standards but I paid for best standards!!! Ridicule! One of the senior person I called to see my house says,"I can see it is not right but it is not wrong either." I don't know what he meant by that?
Simonds hire contractors without experience. If anyone want have a look at the quality of Simonds, do not go to their display homes, rather come and see my house and you will never ever build wit...Read more
2 comments
SimondsHomesSimonds
Hi Gopi, I'm sorry to hear you've had such a disappointing experience. If you could please let me know your job number by either posting here or emailing [email protected], I'd like to look investigate this further.
My Job Number is SA 709
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- SA, Adelaide
- Verified customer
Our dream home is a reality.
We had a great experience. Our supervisor was very friendly and helpful keeping us up to date with everything that was happening. The Simonds tablet also helped us to be on track.
The house was built quickly but with good quality and we are very happy with the final results.
The customer service was friendly and helpful keeping our doubts away.
In the end I believe that choosing Simonds to build our home was a great idea.
1 comment
SimondsHomesSimonds
Hi Satvir, Fantastic to hear you enjoyed your build journey and are happy with your new home. Thanks for choosing to build with Simonds.
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SusanAdelaide
- SA, Adelaide
- Verified customer
Would recommend to anyone
Overall the build quality and workmanship was ok. Had a few issues with the painter but as I believe Simonds no longer use them due to the delays and lack of workmanship. Build was managed well despite a change in construction manager. The process did seem to go dormant between external and internal change over.
Customer service and support was excellent! Credit to the company. My only major issue with the company was the lack of communication that was given in taking out the a/c allowance. The truss spacing's were reduced which meant I was...Read more
forced to buy the only a/c unit I could to fit. This now means I have an a/c unit that I don't particularly think is up to the job in keeping my house cool. Overall I would recommend Simonds. Majority of my issues were minor and I made my opinion quite clear at the time in regards to the a/c. As I believe this no longer happens. My parents built at the same time with another unnamed builder and had an absolute nightmare so comparison we got off lightly :) I have heard many horror stories.1 comment
SimondsHomesSimonds
Hi Susan, thanks for taking the time to provide detailed feedback. I'd like to look into your concerns further, are you able to provide your job number please? Either by posting here or emailing [email protected]
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Find out how Simonds SA, Adelaide compares to other Home Builders
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- SA, Adelaide
- Verified customer
Builds Good Quality Homes and Most Reliable Builder!!!
Simonds built our home with quality and in a very short period of time which we never expected that would be quick but still with quality. Our relationship with Simonds has been managed very well. Belinda V, our CSR assisted us very well all through out and gave us on time feedback with our queries and updates on the progress of the house.
1 comment
SimondsHomesSimonds
Hi Lyn, thanks for your wonderful feedback, I'll be sure to pass on your kind words to Belinda.
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- SA, Adelaide
- Verified customer
Wouldn't recommend at all!
Just got our keys and had a walk through prior for them to fix things, none of them have been done and now don't even have phone calls returned. Terrible after sales service, many 'shortcuts' taken through the build (ie. Coastal protection not honoured and standard nails used on frame). Delivery drives damaged garage entrance, then tried to patch and now have it painted a completely different colour to what was discussed... Building site was not cleaned up well at all with materials left which still haven't been picked up??! Selections were mis...Read more
sed on the contract and they refer back to the signed contract which is a joke - it's as though they expect you to check model details and etc on every detail... What happened to good old customer service?? If I was to run my business like they do i would have no work!2 comments
SimondsHomesSimonds
Hi Ryan, I'm sorry to hear that your experience hasn't lived up to expectation. This is certainly not the level of service and quality of build we aim to deliver. If you could let me know your job num... Read more
ber and best contact details, I'd like to look into this further. You can either reply here or email [email protected]Job number SA702
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- SA, Adelaide
- Verified customer
A Unique Home That No One Else Wanted To Build.
Our house was a difficult one to build. We had an odd shape block that slopped in different angles, specific requirements and a set budget. The other builders wouldn't give us the time of day, we even had one yell at us for buying the block we did, another pretended to be interested and initially spent an hour with us but every time we came back for an appointment would be somehow tied up with something else. Simonds however did give us the time of day.
It took a very long time, lots of changes, lots of stress, there were plenty of times I n...Read more
ever thought it would ever happen, but it did and now we have the house we wanted, in the location we wanted for the price the bank would lend us. Once they got started, the house came together really quickly, we even moved in a little ahead of the time we expected to. We generally are very happy with how the house has been built. This was not our first time building a house and the issues we had were very minor compared to what we had with our last house. Mainly a couple of small cosmetic issues.Similar opinion? Write a review on ieatwords.com.au!
Michael Oermann
- 2 reviews
- SA, Adelaide
- Verified customer
High quality home
My wife and I are very happy with our new home, The building process was very enjoyable with the modifications we made to the standard plan added to make our home quite unique. Although council delays, out of Simonds control, slightly delayed the start of the build. The building process was quite fast and we were handed over the keys earlier than expected. During the building process we had many walk throughs with the site manager who was very easy to work with and all the faults that we found were either fixed during the building process or soon after. We would recommend Simonds to friends of ours planning to build.
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- SA, Adelaide
- Verified customer
A fantastic group to build with
We'd been looking at building a home for a number of months, but had been given the run-a-round by a number of other builders. When we went through a display village in Adelaide, we were contact immediately the next day by the sales consultant and set up a meeting time where we could talk about approximate costings for our new home. No other builder was willing to do this. From this point on, we were extremely impressed by Simonds customer service at all levels of the construction process. We were kept extremely well informed along the way and have been exceptionally impressed with the level of workmanship and professionalism by all Simonds staff. We're very happy customers indeed!
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ShaneAdelaide
- SA, Adelaide
- Verified customer
First Home
Sales team were great and they have a really good setup and the process is fairly straight forward. However the tag line of "in it together" I feel couldn't be further from the truth. Once your house is built you are on your own. Unless you have the time to chase the site supervisor and the trades and take extra days off work because you are desperate to get things done than I would say choose another builder.
I am still trying to get things sorted at my new home (9months later) and it's becoming a nightmare. We built with Simonds feeling th...Read more
2 comments
SimondsHomesSimonds
Hi Shane, Thanks for taking the time to provide feedback. I'm sorry you feel that you're on your own once your house has been built. This certainly isn't the level of service we aim to provide. I'd li... Read more
ke to get your maintenance concerns resolved as soon as possible. Are you able to please email me your job number to [email protected]?I would like to say that since this post and Simonds reply that things are on the up. However it couldent be further from it. Since this post Simonds have been in touch with a newly appointed building... Read more
manager, to simonds credit he came to our house to inspect the issues and agreed that the things I had mentioned to him needed to be fixed and has and is arranging for this things to be done. BUT then we came to the biggest issue THE BRICKS this is an issue that I have been beating my head against the wall with for over a year now and the stress is honestly wearing me down. I explained to the Building manager the issue about how my bricks were fine when installed however when they were acid pressure washed before handover (standard practice) the cleaner used a 5:1 acid wash on our light coloured bricks. Since this time the bricks took on a green/brown tinge and in some areas alot more than slight discolouring.Similar opinion? Write a review on ieatwords.com.au!
Find out how Simonds SA, Adelaide compares to other Home Builders
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Kumar
- 2 reviews
- SA, Adelaide
- Verified customer
Overall Beauiful Home
Superior quality items for standard pricing. I found bit expensive than other builders in the market initially, but for me quality really matters. Got what I paid for!! Wonderful team and good prompt customer service..
I even had recommended 2 of my friends to build with Simonds and they too happy. Overall process is sailing from the start with weekly updates on the build process and more..
1 comment
SimondsHomesSimonds
Hi Kumar, thank you for your feedback, it is greatly appreciated. We hope you love your home.
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bingsAdelaide
- 4 reviews
- 2 likes
- SA, Adelaide
- Verified customer
11 months later and extremely happy...
We decided to build with Simonds after a long and exhaustive search to find a builder that would suit us. We wandered into the Blakes Crossing display village in August 2013 and met Haydn, we saw the Sierra design and were pretty much sold then and there! Haydn was brilliant every step of the way and compared to all the other consultants we'd come across, he was by far the best. Informative, personable, honest and always got back to us when he said he would. We felt completely at ease with all the options available to us and nothing was too muc...Read more
h trouble. We had a great customer rep, She without fail every Friday would update on the progress of our home, right through from the approvals phase to handover. Again, nothing was too much trouble and she always got back to us when we had a question or query. Our build took 19 weeks from site cut to keys, we visited the site every day as we lived around the corner and each day there was always progress made, where as some other new builds from other builders sat dormant for days and weeks at a time - our first build with another builder had massive delays, so this was a welcome surprise! We often ran into trades working on our home and they told us they liked working for Simonds as they paid them well and they would always accept their work, hence being able to build the homes quicker as there was no lag in finding tradies willing to do the jobs for them. There were a few errors such as the wrong feature brick used on a pillar (but quickly and easily fixed once realised) an issue with our fibre optic wiring (the electrician's fault, not Simonds) and some other minor issues/missed items, again - all painlessly fixed with one email or phone call. We know humans were building our home, not machines - so this was expected. We were just happy that it didn't require pain or arguments to fix anything. The house itself is lovely, everyone who visits comments on the gorgeous fittings (we did some upgrades, but they were incredibly affordable) and the raised ceiling in the Sierra design, we had minor corrections needed in the 3 month maintenance period, but once again - easily dealt with phone calls and emails. We have been in the home for 11 months now and love it.2 comments
SimondsHomesSimonds
Hi Bings, thank you for taking the time to provide such detailed feedback, it is much appreciated. I hope you enjoy your new home for years to come.
It’ll be 4 years this year, we still love it.
Many storms and weather events have occurred since we moved in, with neighbours who built at the same time with other companies all suffering damages from... Read more
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Vegas SanthanaMetropolitan Adelaide, SA
- 6 reviews
- SA, Adelaide
- Verified customer
Happy with Simonds!
We built our home with Simonds 1 month ago and have been very happy since. Simonds customer service was excellent!. Staff were very helpful on every stage of our home.
I was surprised on how pro-active the staff are and also the time they took to complete our home.
Our finishing of the home was really good and was very happy with the quality of the home.
July 4th 2017 Update: Fantastic experience
Workmanship was really good and Service and updates were great!! Highly recommend.
Designs and customer service were really very good. I bui...Read more
1 comment
SimondsHomesSimonds
Hi Vegas. Thank you lovely comments, your feedback is greatly appreciated. I hope you enjoy your new home for years to come.
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Simonds H.Simonds
Hi Shiva, thank you for the great feedback! We are very happy to hear that after the results of your research.
If you wish to, please provide your job number and we can direct your positive feedbac... Read more
k to the team members involved. Thanks again and congratulations on your new home!