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Very good solution for our needs
Had service for approx 3 months
Had no problems to date
Skymesh has been very helpfull with service connection and service
Have had service throughout the connection and been happy with the price and connection speed
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No Problems
We changed our provider because we were paying to dollar for crap service. So far with Skymuster, we’ve had no problems, change over was seemless. We’re pretty happy so far.
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SeanCDarling Downs, QLD
- 4 reviews
- 1 like
Useless Service - 1mbps Speeds v Advertised 25mbps
I currently have an ongoing conversation going with Skymesh about their misleading advertising and their practically useless evening download speeds, which are as low as 1mbps. It’s either their problem or it’s an NBN issue (which I doubt given that my understanding is that the 2 Satellites are undersubscribed) and I intend to take the matter to both the ACCC and the NBN if Skymesh don’t fix the problem fast.
2 comments
Ref 5569179 - I was advised by the person with whom I was communicating that there was nothing that could be done about the problem and that I could terminate the service without notice, if I so chose... Read more
, which is what I did..... It’s about time someone investigated the abysmal satellite service that’s being provided, at a high price, to people who have no other options!Similar opinion? Write a review on ieatwords.com.au!
Find out how SkyMesh Sky Muster Satellite NBN 25 (Standard Evening Speed) compares to other Internet Service Providers
Know better, choose better.
CABBAGESydney, NSW
- 2 reviews
Appallingly slow
My download speeds are now less than I mp . Totally unacceptable and most disappointing given what skymesh maintain are their speeds.
No satisfactory solution is offered and from other reviews none likely.
Next stop the accc.
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Angie BSydney, NSW
- 3 reviews
- 3 likes
8.24 pm Speed with three speed tests
My evening internet speed is crippling and I have to wonder if SkyMesh are taking on to many customers, and can no longer meet mutual obligations. 25 mps plan. Three speed tests 4.3 mps (Fastcom) this was the one the skymesh consultant referred me to, 2.13 (Wistleout), 1.94mps (Google). These were all taken with a direct connection over a 30 minute period. I am paying $49.00 a month for this, when I signed up for a 25 mps plan. I will be ringing NBN prior to contacting Skymesh again.
1 comment
SkyMeshSkyMesh
Morning Angie,
Thanks for taking the time to write your review. So we can investigate further, would it be possible to confirm your support reference number?... Read more
- Thanks, BenSimilar opinion? Write a review on ieatwords.com.au!
Tim B.Sydney, NSW
Skymesh is a breath of fresh air after Telstra!
Only had on a few days but all working fine, but it's the service I'm impressed with. Real people to talk to to get answers quickly. Friendly and efficient! highly recommend.
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Simple process
Easy install process and answered all questions clearly, competent technician installer. Reasonable cost and didn’t wait long for installation.
Much improved internet speed and service since connection. Very satisfied with support and whole process.
1 comment
SkyMeshSkyMesh
Hey Catherine, Thanks for your great review. It's great to hear you have noticed an improvement in your service. Its what we love to hear. Please let us know if there is anything we can assist with. - Thanks, Ben
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Great service
Just had Satellite NBN installed. The whole process was very smooth, good communication from Skymesh and internet works great. I was sent a new pre configurated router that was just plug and play and so far speeds have been up to 24mbit/s, so very good. Would recommend.
1 comment
SkyMeshSkyMesh
Thanks for the recommendation and review, Sam! glad you're enjoying the service and that your speeds are great. Please let us know if there is anything we can assist with. - Thanks, Ben
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Troy ChippendaleGippsland, VIC
- 2 reviews
Great
Very easy to connect to satellite nbn and works great so far. Customer service has been great and fast to answe questions and to get in contact, would recommend to friends and family.
1 comment
SkyMeshSkyMesh
Hey Tony, thanks for taking the time to write your great review and thanks for our recommendation. We hope you're enjoying the service. Please let us know if there is anything we can assist with. - Thanks, Ben
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Find out how SkyMesh Sky Muster Satellite NBN 25 (Standard Evening Speed) compares to other Internet Service Providers
Know better, choose better.
Great turnaround time
One of the easiest connections if had. Great customer service and very quick install. It only took 5 days from the initial call to the technician coming onsite. Fantastic job.
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Questions & Answers
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SkyMeshSkyMesh
Morning Sean, Thanks for taking the time to write your review. Sorry to hear you're having speed issues at current. So we can investigate further, would it be possible to confirm your support reference number? - Thanks, Ben