So glad I took some time to find Tangerine, everything has been smooth sailing since installation day - couldn't be happier with the service or the speed, and the price is pretty great too!

Ordered on Saturday and was on the NBN by Tuesday, very surprised with the quick activation, the speed is great for our family (streaming no problem off multiple devices) and the cost is good.

They keep you waiting for over an hour then hang up on you. They make promises then don't follow through. I would never deal with thus company again and I wish I didn't recommend them to so many. Worst experience ever!

The delivery of the modem is pretty fast and the customer service are great. Speed is reasonable and still take sometime to monitor. I am happy with the new company so far.

Signed up to tangerine online and someone already came within the week to set it up. Using a BYO modem which was not difficult to set up at all. Only been a week but so far so good. Just relieved that whenever I've called, someone actually answers.

I spoke to a Tangerine staff member To enquire about broadband and signed up with the friendly staff member
I received the modem the next day. I’m happy with the service, with no problems. Would recommend Highly Tangerine

I'm only a new customer so I will have to see how things go, but.....When you ring you can actually speak to a person & get helpful answers. Had been run around by NBNCO & a major telco. Tangerine were helpful!!

Fast and efficient connection and had no problems with set up. Download speeds have been as advertised on the website and no drop outs. Would definitely recommend switching to Tangerine!

After I contacted Tangerine for a NBN connection I was connected by the ISP to the NBN the next day. Then within 3 days I received my modem and was easily able to connect to the service. The modem was pre-programmed to make the hook up. Within 5 minutes all the necessary connections were made and I was in business. Thanks Tangerine for a completely painless service. I have run a speed test and consistently the modem achieves speeds in excess of 45Mb/s. Just great

Currently on the XL Speed boost recieving a pretty stable connection.

Good customer service able to solve my issues quickly and had my connection setup within a week.

I got no complaints so far.

Great product - they organised the connection asap (was connected within a week which is pretty good in the current climate!), their customer service over the phone was great and I'm rapt with internet speeds even though we only got the standard speed plan. Best prices to from what I could find! The NBN tech we had went above and beyond as well.

I changed over from another provider because of really slow service. The staff at tangerine helped me no end to get my service up and running I highly recommend them

Sign up process was quick and easy. The sales rep that I initially spoke to followed up like he said he would and then connection process was seamless. I’ve had the service for about a week now and I haven’t encountered a single issue which is very different to what I can say about my past experiences with other providers.

Would recommend!

Connecting our NBN internet service with Tangerine has been seamless. NBN was connected and the modem delivered within two weeks of signing up. We have two phones, two laptops and a smart tv using the internet in our home and the speeds are very fast and the connection reliable. Best price per package I could find when comparing a huge amount of NBN providers. Tangerine staff are always very helpful on the website online chat service. Great service and product.

I've had a really pleasant experience with the products and especially the service! The team has helped me out a lot and been very supportive. Also the customer service line is very good--keeping me updated with how long it will be etc. Than you!

Tangerine has been wonderful since the get go. The onboarding process was efficient and painless. I opted for the discounted NBN 100 FTTB plan and I'm not disappointed yet. So far, the connection has been stable with consistent speeds. It's holding up quite well, considering the increased push for work from home. Overall, quite satisfied with the connection.

No issues easy setup and hassle free fast internet. Internet is fast in main room and not too bad far away from the modem. Great unlimited use age for streaming all the shows

I have only just signed up with tangerine with their BYO plan and they have been perfect in helping to get an NBN tech over, also with their trouble shooting. They tell you exactly what to expect. I don't like surprises, like the ones you get with Belong, shocking!

We had placed an order for a connection roughly 45 days ago. The tangerine company gave us a nbn appointment for a month later and the technician never showed up. We updated tangerine of the situation and they didnt even reschedule it immediately. The service center is always unreachable and has a waiting time of 30 mins. The reply to emails takes around 3-5 days on average. You'd be lucky to get a connection in 2 months time.

The connection setup was easy and straight forward with nbnco coming out and having me connected within 10 days. Very fast compared to my old 4g connection and cheaper too.