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Comprehensive, Basic, Saver, Annual Multi-TripDefinitely recommend!
Three times, and they’ve been wonderful each time! They are quick and efficient at addressing claims and make travel easy!
1 comment
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kelmelbourne
Great price for cover and quick and easy claim process.
I used Woolworths travel insurance for the first time during a four week trip to 3 countries within Europe earlier this year.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Kel, thanks for sharing your review with us. We're glad to hear we have been able to provide you with a great premium and quick and easy claims process with your Travel Insurance cover. Thanks again for choosing Woolworths Travel Insurance!
Similar opinion? Write a review on ieatwords.com.au!
- Woolworths Travel Insurance
- Verified customer
No understanding of how overseas phone calls need to be made and extremely difficult to extend for 1
Just once I saw the policy on compare the market - but they have no idea re calling back from overseas..in the end it cost me 70dollars from hotel to make 2 calls!...all I wanted to do was extend my 6 mnth policy for 1 week -10 days....2-3 emails from support to tell me to call 1300 numbers....I'M SORRY...cannot do from outside Australia - then info on reverse calls back to Australia using Telstra service - well in Indonesia - it doesn't work!.eventually call the landline number (which I only got in the 2nd or 3rd email),,and had to pay 70$ for the calls ...as my issue was 'sales' not claims>>>>......a complete lack of understanding about how to be accessible when you want something!!!
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Steve Capper, thanks for sharing your review with us. We're disappointed to hear of your experience with our Travel cover. We apologise for any inconvenience caused to you due to having to call our... Read more
team internationally. We'd like to have our Claims Team follow this up with you directly and consider your feedback and outlined expenses further. Please share with us your full name, preferred contact number, policy number, claim number and state in a Private Message so we can help. Thank you.Similar opinion? Write a review on ieatwords.com.au!
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Liz from OzWagga Wagga
- 4 reviews
- Woolworths Travel Insurance
- Verified customer
Great value
This is the first time I have used Woolworths insurance and unfortunately I had to make a claim. The process was really easy and the claim processed quickly. Will definitely use them again.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Liz from Oz, thanks for sharing your review with us. We're pleased to hear that we were able to provide you with assistance for your claim and have it easily and promptly processed and settled. We'... Read more
re glad to hear you'll be signing up again for our Travel Insurance services. Thanks!Similar opinion? Write a review on ieatwords.com.au!
Extremely happy with Woolworth's travel Insurance
Ive used woolworth's travel insurance twice this year and will always choose Woolworth's travel insurance in the future.
Competitive prices and i made a claim which was straightforward and am very impressed by the turn around of my claim.being processed with no hassles whatsoever.
Very happy customer here.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Sheree, thanks for sharing your review with us. We're so happy to hear we had provided you with a competitive premium and a straightforward claims experience. We're pleased to hear we had been able... Read more
to impress you with our claims process and service. Thanks again for choosing Woolworths as your Travel Insurance provider.Similar opinion? Write a review on ieatwords.com.au!
Fantastic!
I always have travel insurance when I travel but this was my first claim. Woolworths were great to deal with. Follow up & calls on time. The claim was settled quickly. I have two trips coming up next year & im going straight to Woolworths!
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Karen, thanks for sharing your review with us. It's fantastic to hear we were good to deal with and had provided you with ongoing updates of your claim. We're very pleased to hear we were also able... Read more
to promptly process and payout your claim. Thanks again for choosing Woolworths Travel Insurance!Similar opinion? Write a review on ieatwords.com.au!
Top effort
First time user for Woolworths Travel Insurance. I will definitely use them again.Claim was processed quickly with no problems.A bad holiday experience but a top effort with our travel insurance claim.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Tiger, thanks for sharing your review. First impressions are everything. We're glad to hear you'll be signing up to our Travel Insurance services again based on your initial experience with us. Tha... Read more
nks again for choosing Woolworths for your Travel Insurance coverage.Similar opinion? Write a review on ieatwords.com.au!
Great customer service, quick and efficient
I have used Woolworths Travel Insurance 3 times and this time I needed to make a claim for a delay. The claim was processed with in 2 days and received the refund within 3 days. Best customer service I have received in a long time. Thanks for making claim a positive experience from a very negative experience I had with the airline. Would highly recommend.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Emma, thanks for sharing your review with us. We're pleased to hear we had promptly processed your claim within two days of lodgement and had your funds released back to you within three. We apprec... Read more
iate your kind words and would like to thank you once again for choosing Woolworths Travel Insurance!Similar opinion? Write a review on ieatwords.com.au!
Very impressed with dealing eith Woolworths insurance
First time for travel insurance but do have car and home with you as well very fast and efficient and you made it a pleasant experience considering sad circumstances we had to cancel our trip.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Susan, thanks for sharing your review with us. We're pleased to hear we were able to make a good first impression with our Travel Insurance cover. We hope all has been well since you had cancelled ... Read more
your trip. Thank you once again for choosing Woolworths Travel Insurance.Similar opinion? Write a review on ieatwords.com.au!
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MuddieLogan Central
VERY Surprised
VERY Surprised at the great level of assistance in submitting my claim & surprised how quickly it was settled...
Would I use Woolies insurance again YES..
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Muddie, thanks for sharing your review with us. We're pleased to hear we've been able to surprise you with how quick your claim had been processed by our team. We appreciate you for continuing your use of our Travel Insurance services. Thanks!
Similar opinion? Write a review on ieatwords.com.au!
SaraPerth, WA
Great value for high level of cover
I would alway recommend as they are easy to deal with - what’s covered is clearly outlined. I will purchase again.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Sara, thanks for sharing your review with us. We're pleased to hear we were able to provide you with transparent, no hidden clauses cover for your trip away. Thanks again for choosing Woolworths Travel Insurance.
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Very fair, efficient and understanding
My friend told me about Woolworths comprehensive insurance. I have used it twice so far and had to claim once.
I will certainly use Woolworths regularly as they were understanding, fair and efficient.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Christine, thanks for sharing your review with us. We're pleased to hear we were able to provide you with fair and efficient service. Thanks again for choosing Woolworths for your Travel Insurance needs.
Similar opinion? Write a review on ieatwords.com.au!
Lost or Stolen Claim
The comprehensive cover was very affordable. The claim was paid out within a couple of weeks. The claim team were thorough and supportive. Highly recommend.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Summer, thanks for sharing your review with us. We're pleased to hear we were able promptly process and payout your claim. Thanks again for choosing Woolworths Travel Insurance.
Similar opinion? Write a review on ieatwords.com.au!
RogerCoffs Harbour
Excellent service
Several times.Always extremely competitive and prompt. Extremely satisfied with the response to our claim and was delt with quickly .Would highly recommend woollies.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Roger, thanks for sharing your review with us. We're glad to hear we were able to provide you with a competitive quote and prompt assistance with your recent claim. We appreciate your recommendatio... Read more
n and thank you once again for choosing Woolworths Insurance.Similar opinion? Write a review on ieatwords.com.au!
FlopHobart
A great experience
Once, and I was treated with compassion and understanding. The Woolworths team was very helpful and went above its required level of service to help me.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Flop, thank you for sharing your review with us. We're pleased to hear you had a lovely experience with our Travel Insurance cover. We believe in providing the highest of quality cover and customer... Read more
service and we're glad to hear we have been able to live up to these expectations. Thank you for choosing Woolworths Travel Insurance.Similar opinion? Write a review on ieatwords.com.au!
Find out how Woolworths Travel Insurance compares to other Travel Insurance
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Overseas medical claim
Have used Woolworths Travel Insurance 4 Times...my overseas medical claim was dealt with very quickly and I can definitely recommend this Travel Ins.
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Nina, thank you for sharing your review with us. We're pleased to hear we've been your choice of insurer for 4 of your recent trips abroad. We're very happy to know we were able to assist you with ... Read more
your medical claim quickly during your time overseas. Thank you for choosing Woolworths Travel Insurance.Similar opinion? Write a review on ieatwords.com.au!
Excellent Emergency Care
We travel frequently but this is the first time we've used Woolworths Travel Insurance. We had a medical emergency overseas and the support we received was excellent. We had help navigating foreign medical and language issues; a nurse phoned most days and also kept in contact with family at home.
1 comment
Woolworths I.Woolworths Travel Insurance
Hey Teddy, thanks so much for your feedback and we appreciate your message very much. We always aim to provide the best service to our customers and we're so glad to hear your feedback. We'll continue... Read more
to work with our Teams for more options for our customers in the future. Thanks and hope you have a great day.Similar opinion? Write a review on ieatwords.com.au!
Satisfied but a bit slow
We have used Woolworths for our travel insurance a few times now
We have been very happy with their service and would recommend them to our family and friends
Unfortunately I had two unpleasant experiences in Bali this holiday. My medical claim was settled very efficiently, but I have to say my theft claim did take too long. I tried to provide all requirements as soon as I could but it then could take at least a couple more weeks to hear that you were still waiting for more information. In saying that we will use Woolworths again as the staff I spoke to were always polite and friendly
1 comment
Woolworths I.Woolworths Travel Insurance
Hi Jan, thank you for sharing your review with us. We're sorry to hear you had to lodge claims for incidents that had occurred during your recent trip to Bali. We apologise for the delay with having y... Read more
our claim approved. We're pleased to hear you had a positive experience with our cover despite the initial delay. Thank you for choosing Woolworths Travel Insurance.Similar opinion? Write a review on ieatwords.com.au!
Fantastic experience with Woolworths travel insurance
We used Woolworths travel insurance when my family and I went to Bali. The service and experience was amazing, could not fault them at all and would use them every time we travel
1 comment
Woolworths I.Woolworths Travel Insurance
Hey Mich, thanks so much for your feedback and we appreciate your message very much. We always aim to provide the best service to our customers and we're so glad to hear your feedback. We'll continue ... Read more
to work with our Teams for more options for our customers in the future. Thanks and hope you have a great day.Similar opinion? Write a review on ieatwords.com.au!
Just so good !
We have used this Insurance Company only once, and will certainly use them again. The response to our claim was a very satisfying experience, and was processed with fluency, timeliness and without issue. So pleasing, and very much appreciated !
1 comment
Woolworths I.Woolworths Travel Insurance
Hey Gary, thanks so much for your feedback and we appreciate your feedback very much. We always aim to provide the best service to our customers and we'll continue to work with our Teams for more opti... Read more
ons for our customers in the future. Thanks and hope you have a great day.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Vanessaasked
I have a standard policy for an upcoming trip in June 2020. This covered me for 6 months travel so it was quite expensive for me as a 20 year old. Can I change the dates at all or get a refund/credit for future use?
No answers
Judithasked
Does my free travel insurance with woolworths credit card provide for cancellation of accommodation due to pandemic - Covid 19?
No answers
Lorna Rankinasked
We have a multi trip policy with Woolworths Aug 19-Aug 20 $401 that encompasses a trip end of March & July. Can we get a refund as it is likely we won’t travel in July either?
No answers
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Woolworths I.Woolworths Travel Insurance
Hi Sim, thanks for sharing your review with us. We're pleased to hear we had made your Travel Insurance cover experience easy with our Claims Process. We appreciate your recommendation and thank you once again for taking up our cover. Thanks!