DeLonghi Dedica Questions & Answers (page 6 of 6)

Thats because the temperature of the themoblock is at the temperature required to make steam and is too hot to brew. To cool down the temp, turn the knob on the right to the steam position and it will expel steam for some time and once it starts expelling water, turn the knob off. Now the sing and double cup lights will stop flashing and the machine is ready to brew espresso

Send it back to the retailer. Or, leave it switched on all the time - it only uses a microscopic amount of power once it goes into sleep mode; just press one of the three buttons to wake it up. You can program how long before it goes to sleep - 9min/30min/3 hours from memory. Obviously you'd switch it off at the mains if you are leaving it for weeks.

I had the same problem.

Hello, I had the same problem and I descaled the machine twice. I finally found the best fix and solution. See the link:

https://www.youtube.com/watch?v=qSftBIW-MzM
Why your delonghi dedica 680 won't finish descaling in less than 1 minute

GENIUS Thank you that is brilliant it worked my machine is back to normal ⛧⛧⛧⛧⛧

Hi Bunch never had this problem. Ring De Longhi direct. Linda

Thanks, Linda, for taking the time to reply. I actually contacted the seller and they've agreed to replace it without any quibbles. Fingers crossed the new one will work perfectly for MANY cups of coffee in the future!

You should always remove the handle straight after you have made your last shot. In other words don’t leave it in position in the machine. One quick way you could try to solve your problem might be to fill the filter a little higher with coffee so that it goes into machine under pressure. Try a few different levels in the filter until you notice it is tighter when you do it up. This way it shouldn’t unlock itself. However, it might leak. The proper fix would be to buy and fit a new rubber “O” ring in the upper groove of the bayonet coupling in the machine. Yours is probably flattened out a bit.

Thank you! I'm going to try that

Another thing to try before replacing anything is to flip it upside down and check if there are coffee grounds built up around the seal.

Yikes!! Use the steamer to heat milk. I'd be running soap and water through the system about 10 times and clean water 20 times if I had milk through it.

Typically this happens if you put to much ground coffee. Plastic measuring spoon shipped with this machine is a bit too too large, it should be filled around 80% with ground coffee, do not fill it full.

If you overfill, when you lock the group handle in place it will tamp the coffee even more tightly into the filter basket. Even if you put the right amount in, you may be tamping it down too hard. But it might be a faulty pump.

Try using a coarser grind. If you grind the coffee too fine the machine doesn't have enough pressure in its pump to push through.

It's not descaling. Orange steam light is descale.
Here is the online manual:
http://www.delonghi.com/Global/InstructionManuals/EN/EN-Dedica-Pump-Espresso-EC680-im.pdf

Mine did the same, 3 months inside extended warranty. They replaced it with a new machine. Mine was nearly 3 years old and worked hard as we are coffee addicts. The manual says nothing about that error message.

It takes the ESE (Easy Serving Espresso) pods. Not be confused with the various plastic capsules such as Nespresso.
DeLonghi have a range of ESE pods but you can use any brand as they are all standard fit.

I tried the pods and they were awful. If you like weak tasteless coffee then pods would be ok. Really it's a ground coffee maker, that's what it's best at. With ground coffee I cannot fault it. I'm on my second machine. Best machine I've owned.

Hi Mari
I'm sorry I do not have this machine, but have had a few different home manual machines. The frothing function on all of them is different. It is a matter of experimenting with different techniques until you come up with the one that froths the milk as you like it. The one I have now pumps too much air into the coffee too quick and creates big bubbles. I get around it by immersing the full length of the frother tube into the milk. This prevents the annoying large bubbles. (Cold milk will froth large bubbles, whereas when the milk is warmer, the bubbles are smaller). I hope this helps. Good luck!
Mary

I suggest reading the instructions with this machine carefully. They actually tell you what type of milk to use and exactly how to position the brother to achieve best results. It's not an exact science as there are many variables (milk fat content, milk temp, amount of milk in jug etc) but if you follow instructions and experiment a little you'll get great results for sure. I've had Gaggia, Miele etc and this works the best, really.

Thank you both

This machine takes both grounds and pods. The grounds are put into a metal filter of two sizes usually referred to as single or double shot. You use the single-shot one for making a single regular cup, the double-shot when making two simultaneously (one under each spout) or a large mug. That's just how all manual espresso machines operate so I can be pretty confident with this answer without even having this machine (I am currently researching which model to get for myself - I've had a few espresso machines in the past).

According to the website it can take cups up to 12cm in height. I'm always disappointed by the lack of height offered by espresso machines as I like to use larger mugs.

Sorry Jane I've never had this happen.

Merry M.

We have given up using the milk frother as we just had too much water coming out instead of frothing the milk.We are using a separate frother...Sorry can't help. Merry M.

I had the same problem so I pulled the aluminium cylinder attachment off the steam wand and now just use the rubber tip to froth - problem solved!

Hmm that's not very long at all! Maybe try cleaning and see how it goes after that? I'd maybe check whether there's a problem perhaps, with the manufacturer

We use our machine twice every day & sent it in to the manufactures last year because the orange light was flashing even tho. we had descaled it.All they told us was to descale it again. We did it several times & the light still flashes so we ignore it & the machine works well otherwise. Makes great coffee . We descale after we have used it for every couple of months. Good luck..Merry M.

Haha thanks. Guess I will procrastinate a little longer then.

Hmm, it could be a few things. If it's the machine, I'd try using a double cup as I like a stronger flavour. I never use the single shot for myself. It might also be the amount of coffee in the group and the fact it's nots pressed down properly, or maybe the beans aren't fresh or ground according to the machines needs. I'm using merlo beans and have them ground in the shop. They will ask what machine you're using and grind it for that machine. If none of the above, then maybe it should be taken back for a look, it could be faulty.

Thanks for this. I do use fresh beans (bought from a shop down the road that has excellent coffee). I make sure that the coffee is tamped down and is ground the level that the machine likes. I grind the beans myself and have experimented with grind levels. I also pour myself a double usually. We did take it back once because the steamer didnt work property (it leaked) and they replaced it, but the crema is an issue. I have seen the issue on the message boards a few times, but the review of the machine keeps on saying the crema is good. This is not the case for my unit though. I have tried it with a couple of types of bean also and it doesnt seem to make much difference to the thickness of the crema!

Maybe try tamping less as it struggles with hard tamped coffee grinds

Dear Smith, I have the same problem myself with the Dedica make sure you must till the milk steel container at 3 o'clock you must do this and no to drop the steel wand too deep into the container, do you use a metal large container ? but overall it is a bad design for under $300,the machine do not have any stability to place the porta filter you have to hold the unit and keep cleaning the mess on the side of the machine like we did I don't think there is much you can do. I have purchase a new Breville Duo -Tempo - Pro and it's a pro machine as they said came with a large steel milk container included plus a swivel steam band plus 4 filter baskets plus cleaning accessories plus 4 coffee filter baskets for different grind coffee plus more accessories it won't spill any milk and the cream on my coffee is unreal it make better coffee than you buy on any coffee shop and only cost us an extra $ 90.00 but what a machine Excellent real thick cream coffee all the time !!! and we hope it last more then 6 months than my baby Dedica last.
Good Luck

This is my 2nd machine ever, so I'm no expert. I do find that the milk froths better if I start with the wand all the way in near the bottom of the cup, and gently move the cup around and the want to different depths until the cup goes from 1/3 - to 1/4 full to full with froth. Also use low fat or fat free milk, that froth's much better. I hope that helps.

Thanks for your replies guys. I ended up removing the panorello attachment and problem solved! Think it's a keeper now :)

The froth wand is removable so cleaning is extremely easy. Twist the wand off, rinse it and put it back on. Much much easier than other machines.

Ditto. (Agree with "Obsessed father")