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Reviews

4.4

236 reviews
5
(191)
4
(12)
3
(3)
2
(4)
1
(26)
  • Build Stage
    • Post-Construction (54)
    • Pre-Construction (2)
    • Mid-Construction (1)
  • Customer Service
    4.5 (42)
  • Site Admin
    4.5 (37)
  • Timeliness
    4.6 (36)
  • Structural Integrity
    4.7 (35)
  • Plumbing & Waterproofing
    4.4 (35)
  • Electrical & Lighting
    4.5 (34)
  • Flooring
    4.7 (35)
  • Transparency
    4.4 (33)
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Reviewer Photos & Videos

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Laura m

Laura mPerth, WA

  • WA
  • Verified customer

Wonderful!

published

Couldn’t be happier that we chose to build with Home Group WA! Such a wonderful team! We had the privilege of Gabe as our sales consult and Steve Elkington as our finance broker! Both wonderful people with great customer service! Thank you so much for creating our dream home!



1 comment
Home Group
Giorgia G.Home Group

We are happy to hear this! Thank you for sharing Laura :) we hope you and Ben enjoy your new home.

Jessica and Harley

Jessica and HarleyWestern Australia

  • 2 reviews
  • WA
  • Verified customer

Very happy with our experience

published

My partner and I were so amazed at how quickly the building process was with Home Group and how efficient they were. We would recommend this company to anyone looking at building - friendly and helpful staff who always went above and beyond for us!

1 comment
Home Group
Giorgia G.Home Group

Thank you for such kind words Jessica & Harley :) happy that we could help! Enjoy your new home.



Jacob Smith

Jacob SmithAU

  • 2 reviews
  • 1 like
  • WA
  • Verified customer

A very good build, but you always need to keep an eye on things. (4.5 stars)

published

Very happy with the build for the most part. The super Dom had great communication and an eye for detail. We're really happy with the final product.

Some minor issues did occur, but nothing out of the ordinary:
- Some mistakes in the costings would have costs us a few thousand extra if I hadn't gone over the documents multiple times myself. You get this with every builder though.
- Some poor work by one or two tradies. The majority were very good though.
- Some times where responses were slow or forgotten. Again, most of the time things were very good.

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Chloe Hough

Chloe HoughPerth, WA

  • WA
  • Verified customer

So, so impressed!

published

Can't go over how well the whole build went, how much support we had, how fast it went and the quality we received for such a low price. So happy with our new home!

1 comment
Home Group
Giorgia G.Home Group

So glad to hear you enjoyed the whole process :) we hope you enjoy your new home, thanks for the kind words!

KSPARK

KSPARKMandurah

  • WA
  • Verified customer

Great experience

published

We have recently had hand over for our new home and everything went great. We received our keys just 5 months after the slab went down which was much sooner then we expected. Great communication from home group team throughout the building process and all staff were very helpful. We would definitely build with home group again in the future.

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for the lovely review :) glad to hear you are happy with your building experience. Enjoy your new home!

  • WA
  • Verified customer

Our first home!

published

We had such an AMAZING experience building our first home with Home Group WA! Everything went so smoothly - any issues or concerns were addressed immediately by the friendly team and we always felt like we knew exactly how everything was progressing. We would recommend to all who are looking to build their first home! Looking forward to creating memories in our new home!

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such kind words Simone :) that's great to hear. Enjoy your new home!

  • WA
  • Verified customer

First time

published

Thank you Homegroup WA for helping us build our dream home. Staff were professional and helpful throughout the entire process. They made the build more understandable and went through every single step. Always happy to answer any question, no matter how stupid it was haha. The only company I would recommend, especially for first home owners. Thank you so much!

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for sharing your lovely thoughts on us Renae :) enjoy your dream home!

  • WA
  • Verified customer

Stunning home, amazing quality, on a budget!

published

A huge thank you to HomeGroup WA for the most incredible build experience. The level of service and support provided was exceptional throughout. Our home was built a month ahead of schedule, and the quality of workmanship is superb. And we couldn’t be happier with the finished product.. Can’t believe that most of our final lux finish fell within the standard HomeGroup options!
Would recommend to anyone looking to build in Perth.

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for taking the time to leave such a wonderful review Jemma :) glad that you had a memorable building experience with us. Enjoy your new home!

  • WA
  • Verified customer

HomeGroup Wa built our new home in 11 weeks from excavation to key handover and it is everything we

published

From the time the first brick was laid we found the contractors and site manager an absolute pleasure to deal with, always answered our questions and were clean and tidy with their building practices. The finished home is of a very high standard and we have not found anything to complain about.
Whenever we had to deal with the office staff or site manager, they were professional and prompt with all enquiries and the prestart meetings were a joy, not a chore as the staff are so helpful.
The cost was spot on and had no issues with final statements, all our extras were carried out to our requirements.

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for taking the time to leave this lovely review Chris :) so glad to hear you had a memorable building experience with us. Enjoy your new home!

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  • WA
  • Verified customer

First Home Buyer

published

As a first home buyer this process was at first incredibly daunting! However HomeGroup made this process incredibly smooth and I could not be happier with my brand new home :) Thank you to all staff who made this process super easy for me. In particular Jade and Helen in the office were amazing to talk to and always responded to my silly questions! Ernie, thank you for handling the scary finances. My supervisor James, you are a legend! Thank you so much for everything and I cannot wait to turn my house into a home :)

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

So happy to hear you had a smooth building experience with us :) i'll be sure to pass on the kind words to all staff involved. Enjoy your new home!

Kye

KyePerth

  • WA
  • Verified customer

Perfection!!!

published

First home buyers made easy we absolutely love our new home. And home group wa just made the process easy. With amazing features with good for value money we are super lucky that our first home is built as a forever home! We got everything we could possibly want all inside of our budget. We really could not thank home enough!

Construction End DateNov 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such kind words :) great to hear we could help you get into your dream home! Kind regards, Giorgia

Mibbott

MibbottPerth

  • WA
  • Verified customer

Delighted new home owners!

published

Thank you to HomeGroupWA for our newly built home. We are delighted with the quality home we have received. The staff at HomeGroupWA and HomeGroup Finance provided guidance and support throughout the journey of planning, finance, prestart and construction. Highly recommend this builder! Costs and time remained within the estimates and all efforts made to address any queries with outcomes achieved.

Construction End DateOct 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the lovely review :) glad to hear you had a memorable building experience with us. Enjoy your new home!

  • WA
  • Verified customer

In love with our new home

published

We have loved building our home with Home Group WA from start to finish.
The staff have been knowledgeable at every stage and can’t do more to help you out, they are quick at responding and are very approachable.
The standard inclusions offered we feel are above anything offered by other builders and we can’t wait to show off our luxury kitchen.
Having all the product selections in front of you at the Home Group head office at pre-start is also an added bonus, there’s no visiting different show rooms, making the process quick, simple and easy.
The team are quick to respond, keep you updated and are flexible with meetings on site and inspections.
We can't wait to get our keys and move in for Christmas!

Construction End DateDec 2018
1 comment
Home Group
Giorgia G.Home Group

Hi Lauren & Peter, thank you for leaving such a kind review. I'll be sure to pass on the kind words to management, and we hope you have a lovely Christmas, in your brand new home :)

  • WA
  • Verified customer

Absolutely amazing

published

I would like to say a huge thank you to the homegroup team for such an amazing job on our beautiful home. Homegroup went above and beyond to help us from the finance side to the handover stage...
Their workers were very respectful and professional at all stages. The day we got our keys we couldn't wipe the smiles off our faces and as you would we drove straight to our new home to have a look and was just taken away at how beautiful it was so thank you to the whole team at home group.

Construction End DateOct 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such a lovely review Leanne. So happy to hear you had a great building experience. Enjoy your new home!

  • WA
  • Verified customer

Couldn't be happier!

published

We wanted "LUXURY" and we got it! We cannot thank HomeGroup WA enough for building our first home. We received a lot of support and ongoing communication throughout the entire administration and build process. None of our requests or upgrades were too much effort for anyone in the team. We had a great build with absolute top quality finishes in every aspect of our home, making it feel really luxurious. We would definitely consider building with Homegroup WA again.

Construction End DateOct 2018
1 comment
Home Group
Giorgia G.Home Group

Happy to hear we could help get you into your first home :) thank you for the kind words Adriana. Enjoy your new home!

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  • WA
  • Verified customer

First aussie house with HGWA

published

First built we pray
First built we search
First built we found
First built we got it right.
As the builder we chose is just right. Hgwa they did not give us pressure from conceptualization of house design, interior design to the handover. and they give us timely update on everything we need during the process! And they even surpass some if not most of our expectations. Special mention to Daniel Kovacevic for the patience in the revisions of the floorplan and untiring support. Thanks much! New memories starts now! D-malonzo's

Construction End DateOct 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the lovely review Jayjay! Enjoy your new home :)

Vidal

Vidalperth

  • WA
  • Verified customer

Home Construction

published
Construction End DateNov 2018
1 comment
Home Group
Giorgia G.Home Group

Hi Vidal, thank you so much for such a lovely review. I'll be sure to pass on the kind words to all staff involved. We hope you enjoy your new home! Kind regards, Giorgia

  • WA
  • Verified customer

Excellent customer service and quality product delivery

published

Well managed and build within estimated time and budget. Very professional from start to finish. Regular update of cost and progress. The sales rep was very fantastic as well as the liason officer and the site Supervisor. Costs estimate and schedule completion time were both achieved within reasonable limits. We were very satisfied and would not hesitate to recommend this company to all potential builders.

Construction End DateSep 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for the lovely review :) glad to hear you had a smooth building process with us.

Devina

DevinaPerth

  • WA
  • Verified customer

Would Recommend

published

For a first time Builder is was a good experience, was well managed. We did have a few issues but as nothing could be done when as it was to late, but i would have appreciated if our designer had taken a bit more time with discussing the layout better. As it can get overwhelming with all the information given. But i would still go back to them for the next house after this experience. (We all forget things or find thing we could have added or changed after)
The estimated cost was a little bit more then the final cost but its better to be over quoted then under quoted.
In the end the quality of my house is at a very high standard.
Overall Very good experience, my liaison was was amazing.

Construction End DateSep 2018
1 comment
Home Group
Giorgia G.Home Group

Thanks for the honest review Devina, enjoy your new home :)

JDBs

JDBsPerth

  • WA
  • Verified customer

Our new home is complete!!

published

Build time was 5mths from slab down to key handover. Workmanship was perfect the whole build including keeping site clean. We had no issues during our build and communication was clear during the entire process. All our costs were contracted and their were no hidden costs or extra costs (we were first home buyers). We had a budget for PreStart and worked our additions into that budget. We are completely satisfied with our new home and the building process with HGWA, we would definitely recommend them and even build with them again in the future!!

Construction End DateAug 2018
1 comment
Home Group
Giorgia G.Home Group

Thank you for such a positive review :) glad to hear you had a memorable building experience with us. Enjoy your new home!

Page 3 of 12
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Questions & Answers

Neil J.

Neil J.asked

Home Group

What size is the solar energy system that is currently on promo

4 answers
Taila
Taila

I have no idea what the current one is. We signed in jan/feb last year the system we got is 3w

Neil J.
Neil J.

Hi Taila. Thanks for your prompt response. Do you find that your system is sufficient for your needs or did you have the option to upgrade? Any info or advice is appreciated as we are going into Prestart in a few days and any feedback would be more than welcome

Tarrah
Tarrah

Hi, if you haven't already been to pre start yet we are currently going through Home Group and got the solar system promo which was a 3kw and upgraded to a 5kw.

Michelle S.

Michelle S.asked

Home Group

We have a leak, but unsure where, we have checked all taps, our house is 4 yrs old. Is this still under the builders warranty?

1 answer
Paige S.
Paige S.

Call your insurance company. They will get a plumber out to do a leak detection and if it is deemed to still be under builders warranty they will advise that or it may be an actual claim once assessed

Tony J

Tony Jasked

WA

Hi, I am thinking of building in the near future and looking at HGWA at the moment.
I was wondering how easy will it be to change any of the standard inclusions in your house designs and choose our own brand or product instead of what is being offered if we ever needed to.
Thanks.
Tony J.

1 answer
Home Group
Giorgia G.Home Group

Hi Tony,
Thank you for your question. Home Group are committed to working with each of our clients to build them a home that suits their unique lifestyles. We have different levels of inclusions and specifications and would be happy to work with you on any changes you’d be looking to make.
If you have any further queries, please feel free to email us directly at [email protected]
Kind Regards, Giorgia

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