Have to drive to there. The quality are mostly fine. I prefer easier assemble steps. Delivery fee is too high. I wish IKEA can have more real plant decoration collection

I recently purchased 2 x Ektorp 2 seaters in white. I'm extremely happy, they are beautiful quality (thick fabric & not cheap & nasty!) & they even better than I thought they'd look. I thought they'd maybe not fit well given they have covers (too loose or tight in different places) but they're perfect, they obviously ensure their fit. Easy enough to put together & follow the instructions & Im not good at all at esembling things.

Ikea's Assembler no showed twice and was at another install the morning he was supposed to be installing my wardrobe. Called and tried to return the product and was told I will be charged for the delivery and pickup.

Trekking through 400 kilometres of cramped, store pathway isn't my idea of a good shopping experience. I felt like I was lost in a maze, with little chance of survival. I thought I was never going to reach the end. If you do visit, take food, water and a swag; and three weeks annual leave.

Whatever I look for is always in IKEA. Good quality, good design and good price. Good environment to enjoy. Good customer service too. In addition, good food. Everything is good there.

I had previously ordered for delivery and paid $69 for Sydney delivery ... all worked fine. I then wanted some smaller items but didn't need delivery - so before going to the store, I set up to order online and then use the "click and collect" - assuming this would be same as if I went to a Sydney store and selected the items while there. To my bemusement, for a $55 order, they wanted to add a $20 "service fee" for the privilege of paying in advance and picking the items up at their retail store! What a strange policy to discourage online shopping.

Crappy products. Extremely poor quality. You will fool yourself into believing that you're saving money, while in reality, you are throwing your money away buying their poor-quality products! But people are cheap.

Purchased 2 display cabinets, IKEA’s own instructions were faulty. As a result the shelves collapsed, breaking family heirlooms. IKEA offered me paltry compensation that came with a heavy handed lawyer and gag order.

The IKEA gift card cannot be used to make online purchases if you are in SA or WA. How ridiculous is that? What possible reason could they have for this restriction? Does not make sense and very inconvenient!

25 year warranty means nothing if you purchase a house with an Ikea kitchen. Was told Ikea cannot do anything to help me as I wasn’t the original purchaser and did not have the receipt.

I found the glass jars broken when i receive the order from ikea. I sent a email to ikea about 2 months ago, but did not receive any reply yet. Verry pooor service.

On Monday 6th Jan I went to Ikea and made a few purchases. I noticed a wall unit I liked at a good price. The sign said clearance. I went back the next day the price had gone up by $70 and the sign now said last chance. I asked if I could buy it for the clearance price as I thought it was discontinued clearance but I was told no. The item is discontinued as I thought.

Ikea puts changeovers on their list for kitchen installations, and they are the worst company that you could ever go to! I paid a deposit of nearly $5000 over 50% with plumbing and electrical into the quote and from that moment only shoddy and unprofessional work is done. Stay away!

It was very easy to locate staff members for questions, and navigating through the store layout was very easy! Dressing up your house with all IKEA is a great idea since the whole room setup is well coordinated! All rooms in our newly built house will surely be IKEA from top to bottom.

Bought a bookcase from IKEA that is the first and last piece of furniture I will ever buy from them. Within three months the wood split in one place and now another spot as well. It is less than a year and half old and only ever has a few stainless steel saucepans on it - not even large numbers of heavy books. I now generally buy second hand because it has lasted long enough to be second hand, and so is almost certainly better quality.