Like many other reviewers I am very disappointed with this company. Have been a customer for many years and never made a claim but they have certainly lost my business. Under the current circumstances I would have thought they would be considerate of people's positions, as are many other travel insurers, airlines. hotels, etc. I did not want a refund - just a "change of date" on the policy as my cruise was cancelled. But no go! $850 they have got for nothing!

After taking out a policy with Insure and go, after reading choice reviews, I am very disappointed that we cannot get a transferral to April next year, for our South America trip. Cosmos and Latham Airlines have been great but to hear that our insurance cannot be transferred leaves me extremely frustrated. Never again will I insure with your company.

very poor response from Ins &Go having had two policies for upcoming trips cancelled due to cv19 we have been told there is no refund or credit. from insure and go. they have provided no insurance whilst travel and taken our money.! consumers affairs needs to be contacted. this is not right.
all we wanted was a deferment on travel.
is this fraudulent behaviour.

Easy to set up covering prexisting conditions& policy is good value.
1st time used & paid for policy
Very competitive against other quotes
Would recommend to others in the future for being good value & competitive

Tried to organise online but the final quote was too high to pay. Phoned Insure&Go who helped me get it down by offering an extra discount and increasing the excess .

Easy to apply online. Cover is quite affordable...being a pensioner, this is very important. I used the cover last year for a cruise and didn't hesitate to purchase InsureandGo again this year

Website is very user friendly, I have used Insure and Go approx. 5 times now, have not had to make a claim, but all in all would rate them very highly.

Great value and great coverage. I would reccomend to all family and friends on our next trip. This was the first time we have used insure and go and it won’t be the last

I have used InsureandGo on four occasions and found them extremely helpful. They are extremely prompt on the processing of my requests. My Web searches continue to rate them high in Travel Insurance.

First time user. Policy great value and easy to set up. Got everything I needed. Usually use another brand. This was cheaper and covers more. Very happy to travel with confidence.

good value foe the money and only took five minutes to complete, have not had a claim, his is the third time i have booked with insure and go, happy to do again .

Cover medical issues with no hassles. Good value. Have not made a claim so can't review that aspect. Website was easy to use. I have used this instance company about six times so far.

Yes very good value. I have some pre existing conditions which were covered at no extra cost. Easy to navigate website lots of choice in what you might need fir your holiday.

The policy was easy to get online very informative. Gave me what I wanted.
Haven’t been yet but am glad was able to get good insurance. Have used before. Never had a claim so cannot comment on that.

The policy offered by yourselves was sufficient for what we needed to have covered. My partner had a medical assessment done online, felt maybe this could of been followed up with phone call. Haven't used policy yet, as haven't travelled yet. Heard about this insurer through my daughter, again great value, will consider using again.

Easy to set up,comphrensive cover at a competitive price.This is the second time we have chosen insureandGo. So far we have not needed to make a claim.l would recommend this insurance to other travelers.

Referral was from a friend. Policy was good and easy to set up. service was good. This was my first time with Insure and Go but I will use them again.

The policy I took out was great value and easy to navigate and use online. I think I used this insurance company back in 2018 when I travelled to Ireland / UK.

Policy as expected, pricing as decided all ok to proceed with quote and amendments. From a customer perspective the process is to the advantage / benefit of the provider given the huge pds statement and

I felt that the silver level cruise cover more than adequately covered our needs and was good value however the day after I paid for this insurance cover I get an email stating a discount code if I buy insurance with insure & go.... a little late... and the timing of the very next day was disappointing. But overall I thought the process was easy to follow but my holiday is still some time away so not sure why this survey was sent now instead of after my cover ends as I can not even say if i do or do not need to claim....hopefully not