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Moore Park, Northmead, Chatswood, etc...Reviewer Photos & Videos
Carlos and Mitchell.S great job
Prompt. Very helpful, obliging and cheerful.
Very happy with service.Called to let me know the reason why which was fantastic as I have appointments to get to they were professional and great to deal with it
1 comment
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Belle
- 3 reviews
Awesome experience! Great service by Sucheta Hegde
Love Kings furniture. As a decorator I have always found wow factor in Kings furniture. Wide range of leather and fabrics is really helpful to buy everything under one roof. Sucheta at Northmead was very helpful in selecting products and her knowledge for product was remarkable.
1 comment
Elizabeth R.King Living
Hi Belle,
Thanks so much for sharing your review of King Living and the fantastic sales assistance you received from Sucheta during your most recent visit to our Northmead Showroom. We're delighted to... Read more
hear you appreciate King Living's range of furniture and covering options, and enjoy specifying our products in your design projects. It's great that Sucheta was so helpful and knowledgeable whilst assisting with your enquires. We look forward to sharing your glowing review with Sucheta and look forward to welcoming you back soon.
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Great customer service
Shannon the sales consultant was very pleasant and knowledgeable, not pushy and interacted with myself and my daughter well. The store is well set out, with a good verity of products, in different sizes, colours and textures, so you can get a better idea of what you really want. Even added an ottoman to my order, after we left the store. Seamless transactions. Thanks for your help today Shannon, it was very much appreciated.
1 comment
Elizabeth R.King Living
Hi Joanne,
Thank you for sharing your experience with King Living and the great service provided by our Castle Hill team member, Shannon. We're pleased to hear you appreciated the layout of the showro... Read more
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Carlos and Mitchell.S
Very good service. Highly professional competent and polite. Recommend to anybody. 6 stars. It is rare to find such competent and genuine people trying to help not just do a job and get out in a hurry.
1 comment
Elizabeth R.King Living
Hi Glenn,
Thanks so much for sharing such a glowing recommendation of the after sales service you received from Mitch and Carlos. Our technicians really take pride in their work and we're so pleased t... Read more
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Carlos and Mitchell.S
Very happy with the prompt and friendly service. They call to say they were on the way, they explained the problem, fixed it and cleaned up. Highly recommend these guys.
1 comment
Elizabeth R.King Living
Hi Liz,
Thanks for your five star review highlighting the fantastic service of our technicians Mitch & Carlos. It's great to hear that they were polite, punctual and efficient, resolving your concerns... Read more
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AngelicaSydney, NSW
Carlos and Mitchell.S
Carlos and Mitchell called ahead of time arrived on time and did a great job fix the problem very happy Kinga very lucky to have a both great work thank you
1 comment
Elizabeth R.King Living
Hi Angelica,
Thanks for sharing the excellent service provided by our technicians Carlos and Mitch during their visit earlier this morning! We're so pleased that you were so happy with their level of ... Read more
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Suzie
- 2 reviews
Perfect service.
Carlos and Mitchell.S called to check is ok as they were early and arrived on time as advised Fixed our lounge with no problems. Would highly recommend their service and King overall
1 comment
Elizabeth R.King Living
Hi Suzie,
Thanks so much for sharing the great service provided by our technicians Mitch & Carlos during your recent service call. It's great to hear they were courteous and efficient as they skilfull... Read more
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Camille DagherSydney, NSW
- 2 reviews
Excellent products and customer service
Leila in the Castle Hill store was very helpful and friendly. We purchased a beautiful couch and the whole process from start to finish was seamless. Would shop there again.
1 comment
Elizabeth R.King Living
Hi Camille,
Thank you so much for sharing the wonderful level of service provided by Leila in our Castle Hill showroom! We're thrilled to hear that with her friendly and informative assistance you wer... Read more
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FrankSydney, NSW
Great customer experience!
Sales consultant was very helpful and efficient. Such a nice customer experience when comparing to other furniture stores. Not to mention the variety and quality of furniture King Furniture has.
1 comment
Elizabeth R.King Living
Hi Frank,
Thanks for your review highlighting the five star sales assistance you received during your visit to our Annandale showroom. It's wonderful to hear that you appreciated the range and quality... Read more
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Excellent showroom service
Carol was wonderful helping and advising me to choose the fabric for the sofa I had already decided upon. Her advice across all areas (fabric color, style, appropriateness) was extremely helpful. Thank you Carol!
1 comment
Elizabeth R.King Living
Hi Jane,
Thank you for sharing the fantastic sales assistance you received from our Annandale team member, Carol! Carol is a very valued & experienced member of our team and we're delighted to hear th... Read more
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Very professional and helpful
Gulistan was very informative on the products and was very gentle and helpful throughout the process of purchasing. She was also very patient when I and my hubby were trying to select the colours.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing the excellent sales service provided by Gulistan during your visit to our Northmead showroom. We're so pleased that she was patient and considerate, providing you with all of... Read more
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The reviewer stated that an incentive was offered for this review
Good job carlos
Carlos did an excellent job always kept in touch to let us know when he was arriving kept in touch on both occasions Very personable personable and easy to talk to and easy to talk to
1 comment
Elizabeth R.King Living
Hi Genn,
Thanks for your five star review highlighting the great after sales service provided by our technician, Carlos. We're so pleased to hear that during both of his visits he was courteous and ef... Read more
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Kate and IJustinMetropolitan Adelaide, SA
Roslan was fantastic to deal with
Roslan helped us purchase everything over the phone as we live interstate. He was so helpful and showed great customer service throughout the transaction. We will big through Roslan again.
1 comment
Elizabeth R.King Living
Hi Kate & Justin,
Thank you for sharing the wonderful service you received from our Bondi Junction team member, Roslan. It's great to hear that although you were not able to physically visit the showr... Read more
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Stewart GallSydney Surrounds, NSW
- 2 reviews
Great job by Carlos fantastic couldn’t ask for a better person
Very good customer service a delight to deal with Carlos his product and gave us some great ideas on how to look after the lounge would recommend him to anyone
1 comment
Elizabeth R.King Living
Hi Stewart,
Thanks for sharing your recent experience with King Living and the great level of assistance you received from our technician, Carlos. It's fantastic that he was friendly and informative, ... Read more
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Great job by Coles
Carlos turned up on time he called me to let him know that he was on his way which was great great communication very knowledgeable on the product done a quick job great work
1 comment
Elizabeth R.King Living
Hi Sean,
Thanks so much for sharing the great service you received from our technician Carlos! We're pleased to hear that he was polite and punctual, giving you a courtesy call whilst on his way and t... Read more
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Find out how King Living NSW compares to other Furniture Shops
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Awesome couch and amazing customer service from Shannon
Our Jasper 2 was delivered this week and I'm very happy with our choice! I was apprehensive that the colour we went with (Mocha; viva leather) wouldn't complement our living room but I'm so pleased that it does!
We were so happy with the customer service we received from Shannon W (Castle Hill). He gave us his honest opinions and recommendations on the materials to meet our requirements and lifestyle.
Also, the delivery guys were great in setting up the couch, they were professional and efficient.
1 comment
Elizabeth R.King Living
Hi Karen,
Thanks so much for sharing your purchase and delivery experience with King Living, along with the fantastic photos of your new Jasper II sofa!
We're delighted to hear that you received such ... Read more
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Phillip RyanSydney, NSW
- 3 reviews
- 2 likes
Wonderful Service
We have been looking to replace our lounge suite for some time and could not be more happier with the service we received from Jizette, a very friendly and engaging young woman that gave us a lot of confidence that we were making the right choices in colour and fabric. My wife was particularly impressed with Jizett's product knowledge of the King range and her personal warmth which was particularly helpful in making the right decisions in what we actually wanted. I could not give a higher recommendation for the service. Thank you
1 comment
Elizabeth R.King Living
Hi Phillip,
Thank you so much for sharing such a glowing recommendation for the services of our team member Jizette! We're thrilled to hear that Jizette's warm and caring nature together with her exte... Read more
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Marion P.Sydney, NSW
Extensive range of furniture and wonderful service
We were served by Jackie Cho who helped us chose a two seater lounge for our new apartment. She helped us chose colour, size and accessories for the lounge in a very knowledgeable manner. We also ordered a coffee table. Only disappointing thing is the wait for them. We were very happy to have Jackie serve us.
1 comment
Elizabeth R.King Living
Hi Marion,
Thanks for sharing your experience with King Living and the excellent sales assistance provided by Jackie in our Chatswood showroom! It's wonderful to hear that Jackie was attentive and hel... Read more
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The reviewer stated that an incentive was offered for this review
Robyn L
- 2 reviews
Irene Lujan
I recently ordered an extra cushion back for my Delta louge and the service and quality of the product has been first class. Irene Lujan organised a carrier as we live in the country and it arrived very promtly and intact. Thank you for very personal service.
1 comment
Elizabeth R.King Living
Hi Robyn,
Thank you for sharing the wonderful level of service provided by our Annandale showroom team member, Irene. We're so pleased to hear she took your circumstances into consideration, assisting... Read more
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Carlos and Joe
We had such an amazing experience with Carlos and Joe. Such great customer service and extremely helpful! They both had great knowledge of the product and went above and beyond.
1 comment
Elizabeth R.King Living
Hi Emma,
Thanks for sharing the five star service provided by Carols and Joe! It's wonderful to hear that they provided helpful and knowledgable assistance during their visit, ensuring all of your que... Read more
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Questions & Answers
Beate Lasked
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
5 answers
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
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Elizabeth R.King Living
Hi Nola,
of service details during a follow up phone call. We know our After Sales manager will be so pleased to read your review and we thank you again for sharing your comments.Thank you for sharing the five star service of our technicians Carlos and Mitch. We're so pleased that they were friendly and efficient, working to your schedule and ensuring you were advised... Read more