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Moore Park, Northmead, Chatswood, etc...Reviewer Photos & Videos
Therese JordanSydney, NSW
Another good experience with King
Easy to move around store & find chairs
Range of products very good & staff very helpful but not pushy
Quality has always been good
Sam & Karl who delivered chairs were excellent. Helpful & meticulous with tidy up
1 comment
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MScSydney, NSW
- 3 reviews
The furniture is fine
King furniture has a reputation, therefore it was an easy decision to make and I bought a lounge set. But I was disappointed as the rods rusted within 10 months or atleast I realised it within 10 months of the delivery. King furniture was quick to acknowledge and has now replaced the covers and rods free of charge. The service, delivery people were wonderful.. that is your saviour, King furniture! The guys who came to replace the covers and rods were responsible, helpful and polite. They reassured me about the product and my purchase.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing your review of your experience with King Living. We're sorry to hear of the issues you experienced with your sofa, but are so pleased to hear that our After Sales team were ... Read more
understanding and efficient in organising you replacement covers and components to resolve your concerns. We appreciate your understanding and thank you for allowing us to rectify this for you. We look forward to passing on your feedback to our After Sales and Despatch Manager, we know they will both be so glad to hear you were impressed with the service of their teams.
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DinaSydney, NSW
armchair/chairs/table/desk
The products are beautiful. I have them in my office. I had the final piece being the armchair delivered today. Each piece is perfect. My shop assistant was fantastic and gave me great advice. I had the pieces delivered and assembled at my office. Sam and Karl were great and were easy to deal with and even adjusted the other pieces in my room so it looks perfect. Thank you
1 comment
Elizabeth R.King Living
Hi Dina, thank you for sharing your fantastic 5 star review for King Living. We are so thrilled to hear that you appreciate our beautiful products and that all the pieces you have chosen with the ass... Read more
istance of your sales consultant are perfect for you and your office space. It is great to also hear how Sam and Karl were very helpful as they assisted in placing and adjusting all pieces to showcase your lovely new King Living furniture. We look forward to passing on your glowing review, our Teams will be delighted to read about your excellent King Living experience.Similar opinion? Write a review on ieatwords.com.au!
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Carlos review
The store was clear in navigating
Customer service of king living was great once I identified the defect and very accommodating
Carlos was prompt and friendly. Very good customer service.
1 comment
Elizabeth R.King Living
Hi Yasmin, thank you for sharing your great customer service experience. We are so glad to hear that our Service Team and Carlos were prompt and accomodating in rectifying the issue of concern. We l... Read more
ook forward to sharing your excellent feedback and kind words with Carlos and the Team, they will certainly appreciate you taking the time to write this great 5 star review.Similar opinion? Write a review on ieatwords.com.au!
Carlos Service Technician
Carlos came out to replace my Jasper shelf. Really impressed, he called me prior to arriving and got the shelf assembled and cleaned up the mess in no time! Thx Carlos, awesome service!
1 comment
Elizabeth R.King Living
Hi Jo, thank you for sharing your impressive after sales care experience. We are delighted to hear that Carlos was efficient and did an awesome job in replacing and assembling your Jasper shelf, ensu... Read more
ring any mess was cleaned up promptly. We look forward to passing on your kind words of thanks to Carlos, he will be so pleased to hear that you are very happy with his service.Similar opinion? Write a review on ieatwords.com.au!
Karen TSydney, NSW
- 2 reviews
Thank you to Mitch for excellent service,
Great advice and a positive attitude - very lovely and polite. I love our King Living lounge and would highly recommend the product backed with an excellent technician and service should you have any small issues.
Thanks Karen
1 comment
Elizabeth R.King Living
Hi Karen, thank you for sharing your excellent after sales experience. We are so pleased to hear that you received great advice from our wonderful Technician Mitch, and that he was polite and had a p... Read more
ositive attitude as he attended to any concerns and rectified the issues. We look forward to passing on our great feedback review to Mitch, he will be delighted to read that you are very happy with his service.Similar opinion? Write a review on ieatwords.com.au!
Ria I.Sydney, NSW
Great customer service, quality and beautiful lounges
Lounges were presented nicely and in separate areas so it was easier to navigate. Customer service was wonderful and Shannon was super easy going and willing to help. So many fabrics to choose from as well so you'll get exactly what you're after. Can't wait to receive our Zaza lounge.
1 comment
Elizabeth R.King Living
Hi Ria,
Thank you for sharing your experience with King Living and the great service you received from our sales team member, Shannon! It's wonderful to hear that you appreciated the layout and mercha... Read more
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LH and JH
- 2 reviews
Great Service by Sucheta
Our sales rep, Sucheta was amazing! She was very helpful and personable. She followed through with details and generally made our shopping experience pleasant. Because of Sucheta, we’d definitely go back to her for future purchases.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing the friendly and informative assistance you received from Sucheta in our Northmead showroom. We're delighted that Sucheta was efficient and reliable, providing you with all o... Read more
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Jason S.Sydney, NSW
Excellent Service
I initially purchased a bed with the assistance of Carol Luciani and due to her exceptional customer service, I went back strictly to her to purchase my couch! Carol is fun to work with and extremely helpful! I’m going back to her for the rest of my furniture!!!
1 comment
Elizabeth R.King Living
Hi Jason,
Thanks for sharing your experience with King Living and the fantastic service you've received from Carol during both of your purchases! We're so pleased to hear that Carol's fun, friendly an... Read more
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AndySydney, NSW
Best Furniture Experience at Chatswood Store
Absolutely fantastic experience at Chatswood store thanks to Jackie and Rina. They took their time to help me find the ideal furniture set up, and kept me closely updated of production delays. Extremely satisifed with the overall experience. Originally went in for a sofa, but ended up buying more than 10 pieces of furniture thanks to their excellent service.
1 comment
Elizabeth R.King Living
Hi Andy,
Thanks so much for sharing the exceptional customer service and sales assistance you received from both Jackie and Rina in our Chatswood showroom. We're delighted to hear that thanks to their... Read more
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Helpful and excellent sale process
Carol was our service person. She was helpful, and provided all our options without rushing us. She responded to all our questions, and organised the purchase delivery. We called after visiting, because we had to check the dimensions of our room, and she confirmed the difference.
1 comment
Elizabeth R.King Living
Hi Andreas,
Thank you for sharing the wonderful assistance provided by our Annandale showroom team member, Carol. We're delighted to hear that Carol was helpful and informative, answering any question... Read more
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Sam and Karl are legends!
Brilliant service. Helpful and polite. You’ve got a couple of good ones there, King Furniture! They delivered a flat pack dining table and were really careful about how the placed them. Highly recommended.
1 comment
Elizabeth R.King Living
Hi John and Karen,
Thanks for sharing the fantastic delivery experience you had thanks to Sam and Karl! It's great to hear that they were careful and considerate as they assembled your new dining tabl... Read more
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Michael BishopSydney, NSW
a great example of after sales experience....!
King Living after sales experience has been extremely helpful, proffessional and friendly. Carlos the technician who attended to our request, sshowedhis experience in installing our replaced item and also took the time in answering all our questions regarding the product. Based on our experiemce with Carols ans King Living we would certainly recommend them to anyone...
1 comment
Elizabeth R.King Living
Hi Michael,
Thank you so much for sharing the exceptional after sales service you received from our Technician Carlos during your recent service call. While we're sorry that his visit was necessary, i... Read more
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Ahmed
- 2 reviews
Sam and Karl
Sam and Karl both sorted wrong items and instantly emailed and called customer service to resolve the issue. They are extremely Friendly and helpful. Excellent service. Highly recommended future delivery.
1 comment
Elizabeth R.King Living
Hi Ahmed,
Thanks so much for sharing the outstanding service provided by our delivery team Sam & Karl. On behalf of King Living I apologise that you received incorrect items during your delivery, but ... Read more
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Great service by Sam and Karl
Sam and Karl came and assembled our new King lounge. They provided awesome service, configured it the way we wanted, cleaned up after them and took the rubbish with them. Great service and highly recommended!
1 comment
Elizabeth R.King Living
Hi David,
Thanks for sharing the excellent delivery service you received from our team Sam & Karl. We're delighted to hear that they were efficient and helpful, assembling your new sofa in your desire... Read more
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WillSydney, NSW
Home delivery service from SAM & KARL was EXCELLENT!!! Thank you!!!
The delivery was on time, Sam & Karl is very friendly, thoughtful & professional. They helped us to unbox the furniture, put it at the right spot very carefully, and clean up the boxes. It was a really delightful experience, we are very satisfied with their friendly service!!! Of course, we love our new furniture, Thank you so much King Living!
1 comment
Elizabeth R.King Living
Hi Will,
Thank you for sharing your five star delivery experience facilitated by Sam and Karl. It's great to hear that they provided such professional and friendly service as they delivered and assemb... Read more
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MichelleSydney, NSW
Good design, smooth service
delivery abd assembling guys are quite good, know what they do.
I forgot the first guy’s name but they are efficient.
second time Sam & Karl did great job, very careful and efficient.
1 comment
Elizabeth R.King Living
Hi Michelle,
Thanks for sharing the fantastic delivery service you received from your initial delivery team, followed by Sam and Karl! We're so pleased to hear that both of these experiences were posi... Read more
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CCMSydney, NSW
Absolutely amazing
Our kingliving sofa was delivered this morning and it looks and feels amazing.
Our deliveries guys Sam and Karl were super friendly, moved the couch exactly where I wanted, and explained all of the components and configurations to me (and even took their shoes off when entering into our apartment). Our sales lady Jackie was also very helpful when we initially bought the sofa, and was very patient even after we changed our mind a few times as to colour and fabric. Overall amazing product and amazing service.
1 comment
Elizabeth R.King Living
Hi,
Thanks so much for sharing your experience with King Living and the excellent service you received both in our Chatswood showroom and during your recent delivery!
We're so pleased that our team me... Read more
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Indi was very helpful
Indi went over and beyond to help me find older King lounge spare parts and mailed them to me. I highly recommend that you use Indi from Annandale. Google her
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing the five star assistance you received from our Annandale team member, Indi! It's great to hear that Indi was able to identify and assist you in ordering the replacement compo... Read more
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Sonia Van HoutenSydney, NSW
Excellent service, at the first instance.
We found exactly what we wanted, the salesman was eager to help us promptly with our sofa purchase, they were delivered on the due dates. The service was impeccable and the delivery was prompt as promised.
1 comment
Elizabeth R.King Living
Hi Sonia,
Thanks for sharing your review, it's great to hear that you received such fantastic service both in our Castle Hill showroom and during your recent delivery! We hope you're enjoying relaxing... Read more
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Questions & Answers
Beate Lasked
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
5 answers
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
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Elizabeth R.King Living
Hi Therese,
he purchase of your chairs. It's great that you also received five star delivery service from Sam and Karl, who were professional and efficient as they delivered your new chairs and were sure to remove all rubbish and packaging material. We look forward to passing on your feedback and thank you for choosing King Living!Thanks for sharing your experience with King Living! We're so pleased to hear that you enjoyed your time in our Annandale showroom and the service you received from our sales team during t... Read more