??!

Reviews

4.7

807 reviews
5
(701)
4
(61)
3
(5)
2
(12)
1
(28)
  • Build Stage
    • Pre-Construction (360)
    • Post-Construction (261)
    • Mid-Construction (102)
  • Customer Service
    4.9 (638)
  • Site Admin
    4.8 (352)
  • Timeliness
    4.8 (410)
  • Structural Integrity
    4.8 (252)
  • Plumbing & Waterproofing
    4.7 (222)
  • Electrical & Lighting
    4.7 (214)
  • Flooring
    4.7 (165)
  • Transparency
    4.7 (528)
Previous
Next

Reviewer Photos & Videos

  • More
Lisa and Scott

Lisa and ScottSydney, NSW

  • 2 reviews

Brilliant day....exceptional McDJ staff!

published

My partner and I had our full day MyChoice studio appointment yesterday. Our interior designer Katherine was absolutely amazing. She was patient, professional and so informative. She carefully guided and inspired us and made the whole process easy and whatsmore fun! Our results were wonderful and we can’t wait to see the finished product now! Thank you Katherine you are fabulous!



1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Lisa and Scott, thanks so much for the feedback, keep us posted on your progress!

NNK

NNKSydney, NSW

  • 2 reviews

Excellent customer service

published

Bronwyn Baidya explained us each and every components of house (internal and external) thoroughly. She presented many options to choose from wide range and explained their pros and cons. The way of presentation of components was nice and appropriate.
Thanks Bronwyn Baidya for your support. Really appreciate for the explanation.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thanks so much for the feedback, keep us posted on your progress!



Hamin and Titin

Hamin and TitinSydney, NSW

Excellent service!!!

published
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Hamin and Titin, thanks so much for the lovely honest feedback, please keep us posted on your progress throughout the building journey, we love hearing our Customer's new home stories!

Home Builders

Find out how McDonald Jones Homes compares to other Home Builders

Know better, choose better.

Compare all
Charles L M

Charles L MSydney, NSW

Internal Selections & Contract signing

published
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Charles, thank you for the feedback,keep us posted on your progress!

Amazing customer service

published

We can’t thank McDonald Jones enough for helping us recently to make a variation to our contract to accomodate a request from our bank. Both Phil Haigh and Nathan Klein responded so quickly and did everything they could do give us a positive outcome in this situation. Customer service has always exceeded our expectations which is a breath of fresh air when dealing with some companies in the property industry. They have definitely made our build experience a positive one and we would definitely recommend McDonald Jones those wanting to build their own home.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Claire, that's lovely to hear, Phil and Nathan were delighted to read your comments. Please keep us posted on your progress!

Prajeev Divya

Prajeev DivyaSydney, NSW

Design Consultation- Excellent

published

We looked at most of the display homes around and discussed our requirements with a number of representatives. MJH Design consultant Vincent Klein and his team ( Lynda and Bianca) at Baulkam Hills Home World helped us with our requirements. We signed the initial agreement with confidence and moved to the next stage.We have been given a proficient assistant with our enquires . Communication has been wonderful with Vince and team. We look forward further help during our construction Journey.
Thanks again
Prajeev & Divya

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thanks so much for your feedback on your journey so far, please keep us posted on your progress!

yadavpriya2790

yadavpriya2790Sydney, NSW

  • NSW
  • Verified customer

Great Quality House

published
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thank you for providing your honest feedback about your experience, we have passed on your comments to the teams.
Congratulations on your new home!

PRAYOG

PRAYOGSydney, NSW

  • 2 reviews

Excellent

published

Fantastic level of customer service by Teresa Priestley, very helpful and kind.
Helped in following up the SYDNEY water certification promptly.
Can't thank her enough. Teresa is very genuine, professional, courteous in her approach.
Communication through phone, email has been done in the most efficient and effective way.
I wish Teresa good luck . Thank MJH to have such a friendly staff.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thanks so much for the lovely feedback, Teresa was so pleased to read your comments. Keep us posted on your progress!

Philip Griffin

Philip GriffinIllawarra, NSW

A superbly build house

published

James Burton, the site supervisor, was unstinting in carefully supervising all the work to ensure the highest standard was reached. He was also true to his word in keeping informed as to what was happening on a weekly basis. Karla, our point of contact in the office, was friendly and efficient, ensuring any necessary changes were managed smoothly. The result is a very well built house. Any problems that were identified at the time of the last inspection were minor in nature and fixed very promptly.
We were also impressed with the staff in the Colour Studio. We were very helpfully guided through the process of choosing what we wanted, and at all times the costs were made clear.
We couldn't be happier with our new home.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Philip, thanks so much for taking the time to provide your feedback about your experience, we hope you enjoy many happy moments in your new home!

Home Builders

Find out how McDonald Jones Homes compares to other Home Builders

Know better, choose better.

Compare all
Kevin and Narelle Parry

Kevin and Narelle ParryHunter Region, NSW

Wonderful service from start to finish

published

What a great team we had from start to finish.
From our sales consultant Ricky Perryman, to the colour studio where all the girls were extremely pleasant and very knowledgeable about products, they were very helpful in picking colours and designs for our new home.
I can’t praise our construction supervisor enough, Corey Eaton made the whole build a great experience.
Would definitely recommend MJH.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kevin and Narelle, thanks for the feedback the team were delighted to read your comments! We hope you make lots of happy memories in your new home!

MJH IS ONE OF THE BEST BUILDERS ...

published
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Alicia and Andrea, thanks so much for taking the time to provide your feedback about your experience, we can't wait to see your new home, where you can create lots of happy memories!

Daen Muddle

Daen MuddleHunter Region, NSW

So far so good

published

Codie Ellicott and Sarah Broekman from the Waterford County sales office have been brilliant; they are friendly, knowledgeable and usually respond to emails within the hour.

The walkthroughs we have had for the exterior and interior selections were informative and exciting with a wide variety of inclusions it was hard to choose because there were so many amazing options.

Zero complaints from me with this experience so far.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Dean, thanks so much for the lovely feedback, keep us posted on your progress!

Good Work

published

My construction is at a 70% completion stage, so far the work has been excellent. It is sad to see Salvatore leave us but I hope Doughlas will do an equally good job. We move into the critical stages of finishing and hope that our Dream home does come to picture soon.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Prabhati and Ajay, thanks so much for the feedback, we would love to see photos when you home is finished!

Ray

RaySydney, NSW

  • 2 reviews

Very welcoming pre-sale construction

published

We loved how McDonald Jones Homes consultation welcomed us when we walked in into the displays homes. Tracey is genuine on helping and answer all our questions, she makes us feel comfortable every time we walk into the displays office. Also Mary who welcomed us at the very start that took out quote down. Can't wait to see our dream home come to reality!

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Ray, thanks so much for the lovely feedback, keep us posted on your progress!

kshitij j.

kshitij j.Sydney, NSW

Great Start with MJH!!!

published
1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thanks so much for the feedback, the team were delighted to read your comments, keep us posted on your progress!

Home Builders

Find out how McDonald Jones Homes compares to other Home Builders

Know better, choose better.

Compare all
Kumar

KumarSydney, NSW

Very good

published

Aimee was very factual and attentive all through the process even though there was lack of communication between another variation that was issued.She was very methodical in her discussions with us and answered all our queries.There was a delay in the contract documents being provided however that was not her fault, due to a IT glitch.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Kumar, thank you for your honest feedback about your experience so far, keep us posted on your progress!

Disappointed00

Disappointed00Sydney

  • 2 reviews

Internal Selections

published

Katherine was very knowledgeable and made some excellent suggestions to help my wife and I complete our internal selections.
Very professional process with a wide range of choices. We were able to upgrade the cooktop and oven to models that were recommended by Choice.
We feel comfortable with our decisions and look forward to starting the construction process.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, thanks so much for the feedback, keep us posted on your building journey progress!

Ashish

Ashish Sydney, NSW

Excellent service and great ideas.

published

We walked into Marsden park display center and blown away with the service and options were given to us in the first contact. Paid our deposit and started our journey with MJH and we are very excited. We would like to say thank you to Trupti, she is full of knowledge, wonderful ideas and very helpful through out the whole process. She is a asset to the company with an attitude of assume every problem is solvable. Again thanks to entire Marsden park team.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Ashish, thank you for the feedback about your experience in our Marsden Park display home team, keep us posted on your progress and congratulations!

J and L Skeen

J and L SkeenHunter Region, NSW

Excited To Build With McDonald Jones

published

My husband John, and I have never built a new home before. We knew we made the right decision to drop the other 2 companies we were considering, and focus on McDonald Jones.

The moment we met Christine and Rick from the Anchorage display home at Medowie, we were greeted warmly. We couldn't have been looked after any better, with both Christine and Rick understanding the overwhelm of building for the first time. No question we asked was too difficult or mundane for either to answer. It was because of Christine and Rick that we signed on the dotted line.

To date, we have visited that location at least 5 times, and each time we visit to view the house, it's like we are visiting old friends.

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi there, we're so excited for you to be building your first new home! Congratulations! Keep us posted on your progress and thank you for the lovely feedback!

Internal Selections

published

Walking into our internal selections was pretty daunting at first. We made some decisions previously but knew there was a lot more to go. Our interior designer, Bronwyn, did an excellent job assisting us in these major decisions. She was knowledgeable, insightful and professional, and we valued her opinion highly. A very positive experience all round! We now have made all our internal choices and are very pleased. Thank you to all the girls at MyChoice studio!!

1 comment
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Bex, thanks so much for the lovely feedback about the MyChoice studio - keep us updated on your progress, we can't wait to see your new home come to life!

Page 4 of 41
See all McDonald Jones Homes reviews

Questions & Answers

Rod B.

Rod B.asked

McDonald Jones Homes

Hi all.
My wife and I are looking at a knockdown rebuild with MJH just just got a costing of $50000 for basix and site cost.
Block is level
This just seems excessive to us

2 answers
Michelle Maltese
Michelle Maltese

we are building on a vacant block but does seem a little expensive, I would get a second opinion
Thanks

McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Rob, if you would like to provide us with your details via private message, we can have the team contact you to discuss your concerns further. Unfortunately with Knock Down Rebuilds, there are various factors that may affect the costs including Council requirements which is related to BASIX and site requirements.

Kathy

Kathyasked

McDonald Jones Homes

Hi just wondering if anyone has had any experience in what is better to go with in Kitchen & Bathroom Cabinetry. Not sure wether to go with Polyutrethane gloss or Thermolaminate gloss for the cupboards thanks.

No answers
Geoff Kemp

Geoff Kempasked

McDonald Jones Homes

I commenced my journey with McDonald Jones in October 2018 (18 Months ago).
I was initially pleased with their service, price and inclusions. There was some mucking around back and forth with council and basics in the beginning but building started April 2022 (12 Months ago)
12 Months and I am still waiting for keys as of today 8/4/20 even though I have been sent a congratulatory message welcoming me to my new home, I don’t even have carpet, bench in the kitchen or garage door.
Along the way disappointments have been regular. At every turn another disappointment, another item not included, another price increase (65,000 over my original price), another lie, another email or phone call not returned, another site manager allocated to my home, another mistake, another hold up to the build, another excuse.
I did write this in the review section above only to find it was taken down.
If you have endless money, endless time and are not keen on good quality... Find yourself at home here (in time)

4 answers
McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Geoff, we are disappointed to read your comments and would like to assist you, can you please provide your job number so we can investigate for you. Product REview manages the publishing of reviews, so you can check with them as to why your review was taken down, as we don't have any control over this. kind regards

Amar
Amar

Hi Geoff, we also had worst experience from Fyshwick office in ACT

McDonald Jones Homes
McDonald J.McDonald Jones Homes

Hi Amar, if you could let us know your job number also we would like to investigate your comments. Thank you

Get an answer from our members and McDonald Jones Homes representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.