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Reviewer Photos & Videos
- NSW, Auburn
- Verified customer
This is wonderful
I ordered more than ten pieces of furniture both in Auburn and Homebush. I am so satisfied with good service and elegant furniture. My friends who visited my apartment all wan to know which brand I chose about my furniture, I am pleased to recommend OZdesigner to them.
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JuliewSydney, NSW
- NSW, Auburn
- Verified customer
Service fabulous love my Buffet
Completely satisfied went too store great service delivered two weeks later no problems delivery guys polite and courteous.I knew what I wanted and had a catalogue store staff organised and price even better.
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Avantika A.Sydney, NSW
- 2 reviews
- NSW, Auburn
- Verified customer
Quality, Collection, Customer Service, Delivery Timing- Everything is exceptional!
We ordered two designer customized armchairs from Ozdesign and were amazed to see when it got delivered to us.
We were told it will take upto 6 weeks for delivery but we got it only within 2 weeks which really won my heart!
Would definitely recommend to everyone for their quality and craftmanship.
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DonnacSydney, NSW
- NSW, Auburn
- Verified customer
Happy Customer
The store had a large range for us to view and after a large comparison shop we always came back to Oz-Design. The reason was the quality of the furniture and staff were very open and helpful. We even got the offer of floor stock which was in as new condition.
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- NSW, Auburn
- Verified customer
Very happy with all 3 pieces of furniture we purchased
It was very easy to navigate the store and find what I wanted.
I was very happy with the range of products.
I am extremely satisfied with the products purchased
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- NSW, Auburn
- Verified customer
Nice experience
Pre assembled, staff at store was very helpful and satisfied with quality. Wide variety available at store with good price and well displayed.
Must visit again for other relevant requirements.
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- NSW, Auburn
- Verified customer
Wonderful help from all the staff
Very happy with the shop. All staff did there best to help us. JOEL SERVICE outstanding.
Delivery was great and was kept updated with my order.
The Hamptons range is smart and looks wonderful again the white walls I have
The delivery driver was outstanding and we gave them both a tip.
Thanks oz design
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- NSW, Auburn
- Verified customer
Great furniture and great service!
The store was very easy to navigate. I was extremely satisfied with the costs and the range of products. The quality of products has exceeded my expectations. Assembling the furniture was quick and easy.
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LindamSydney, NSW
- NSW, Auburn
- Verified customer
Love my new lounge it's so comfortable
The staff at the store were lovely. The quality of my purchase is excellent The store is well set out and you have many items that appeal to me very much
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JJLSydney, NSW
- 4 reviews
- NSW, Auburn
- Verified customer
Very happy with lounge
We spent a lot of time deciding on our lounge and the colour, there were so many to choose from. The staff were very helpful and took time showing us all the different materials. Afterwards we realised that we had chosen the wrong colour. I went back to the store the next day and asked to change the colour. It was not a problem. We were told approx. 4-6 week delivery time but was delivered in 3.
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- NSW, Auburn
- Verified customer
Always the best service and best Australian products
Auburn Oz Design is the best store, easy to see everything in stock, huge selection, great service and never a let down buying Australian made lounges.
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- NSW, Auburn
- Verified customer
Very happy!
The Auburn store is very well set out and easy to browse around. I found the perfect chair and I am very happy with it in my room. It seems good quality and was very easy to assemble by myself.
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Jasmin BSydney
Absolute worst experience ever.
What was supposed to be an exciting time for us as we built our first home together became a painful ordeal made worse by the absolutely horrific customer service that we received.
We ordered a dining table and chairs - we were told the chairs were in stock and that the table had to be ordered but would take only 4 weeks – just in time for my birthday. I received zero communication and called a couple of days in advance to ensure everything was on track. At this point I was told by the lady that because it’s shipping there could be delays a...Read more
nd that she would let me know when it comes. When I questioned why we weren't told prior to buying the table that it could potentially be 8 weeks the lady was extremely rude. Despite the embarrassment, I had to cancel the party at our place. After eight whole weeks later and without an apology, we finally received a call last week that the table was ready to be delivered. On the day the table was to be delivered, the delivery was delayed twice and then cancelled. Once again, you failed to deliver. We then re-scheduled the delivery for the next day, the drive was once again delayed by an hour and half. I'm at the absolute ends of my patience with this company and the ridiculous lack of customer service we received. After they managed to get our money, there was zero care for the information we needed or the fact that our table didn't arrive. Ii would definitely recommend paying a little extra cash and going to a different store where you know the thousands you pay on furniture will arrive on time and you won't be ghosted after the cash transaction.Similar opinion? Write a review on ieatwords.com.au!
Joebugs
- 2 reviews
- NSW, Auburn
- Verified customer
Loved it
Pretty easy to walk around as shop is small in size. Furniture was delivered in one piece which was perfect.
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- NSW, Auburn
- Verified customer
Nice furniture
I made my purchase in store. The purchas ing process was going well.
I also had one dining chair replacement after delivery. The customer service is good.
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Great Svice by Samantha!
I purchased some furniture in store and had a small issue with one of the chair legs, I emailed customer care and within a few days I had a new one sent over with great communication by Samantha and the experience was all wonderful. Great work guys!
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- NSW, Auburn
- Verified customer
Customer Service was great
After our item was delivered it seemed to be defected. Through a few emails exchanges with Samantha from customer care we were able to easily receive a non-defected product.
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- NSW, Auburn
- Verified customer
Great couch and customer service
Bought the couch in store. Exactly what we needed.
Arrived at allocated time when booked, however it was damaged. I contacted customer which got back to me within the next business day or so.
They organised a replacement and checked it was fine. Replacement was delivered all fine and now we’re enjoying our great couch.
Great customer service, keep me in the loop every step of the way.
Whole process took probably about 2 weeks.
Definitely still recommend. If we need more furniture we will Defiantly try oz design again.
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JoannaSydney, NSW
- 5 reviews
- NSW, Auburn
- Verified customer
The best customer service. A+
We purchased instore. Friendly and helpful from day one. We needed a replacement, this was completed thoroughly, no hassles and no problems.
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- NSW, Auburn
- Verified customer
Like it
I purchased items in store. The service was great. The delivery was on time. Even though I had to return the dinner table due to a fault, the new table was delivered ASAP. Not much to complain.
Gonna shop at your store again in a near future
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