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SkyMesh (page 5 of 7)
NBN, Sky Muster Satellite, NBN Fixed Wireless, etc... (See All)Reviewer Photos & Videos
We have had various internet providers over the years, however, Skymesh has been superior to all. Both their services and their prices have been excellent for us. I highly recommend.
- 4 reviews
- 13 likes
We changed from another company which I reviewed a few months ago. What a refreshing change. Excellent customer service. Increased data. Faster speeds. No drop outs. To top it off, fantastic value.
Not left holding on to the phone for hours, what a refreshing difference.
Thanks for sharing! It's so great to hear about our excellent customer service teams and that your service has been going well.
Please let us know if there is anything we can assist with. - Thanks, Ben.
Very good service, good flexible plans
I've been with Skymesh for about two years now, on a rural property where Telstra struggles to provide mobile signal. Whenever I've needed to contact customer service they have been prompt and usually fixed the problem. That was shortly after setting up. Mostly it has been hassle free. Their plans are good and very flexible, you can adjust according to usage, if the size of the household changes for instance. Very nice bonuses offered now and again eg school holidays. Actually worth something. Only occasionally had outages and suspect those have been NBN Skymuster problems and not Skymesh. Of course simply not being Telstra is a major attraction, but beyond that I would recommend Skymesh to anyone on a rural property.
Thanks so much for sharing Patrick and Thankyou for your recommendation! It's really great to hear that our teams have been prompt and hassle-free.
Please let us know if there is anything we can assist with! - Thanks Ben.
Just wanted to affirm my complete satisfaction with the Skymesh service. I am on an 80GB (25/5) plan and use the service for streaming and Internet access. All streaming services work very well and deliver adequate speed. Service has only been impacted twice during the previous winter, during severe storms, and only for a few minutes.
- dependability
- consistent download speeds
- helpful and timely support
- ability to easily change plans to take advantage of additional data offerings
Morning Adrian, Thanks so much for your great review! It's great to gear you have been satisfied with our service!
Please let us know if there is anything we can assist with. - Thanks, Ben.
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I am very happy with my service. I wish the ping distance was less, and the speed faster than 24.4, but overall, compared to what I have have had in the past, it's fantastic, now. Ben and Corizone on BIRRR are so super efficient that the very few times I have asked for help, it's a shortcut, and beats sitting in the phone cue. (used to be over an hour.)
Thanks for sharing your great review! It's great to hear that our BIRRR team have been efficient! We'll pass on your kind words to them.
Please let us know if there is anything we can assist with. - SkyMesh.
I am just very happy with how it is all working since the NBN satellite was installed in January 2022. There have been no drop-outs and no issues have arisen.
Morning Pamela, Thanks for taking the time to write your review. It's so great to hear that you are happy with the service! Please let us know if there is anything we can assist with. - Thanks, Ben.
for what internet we use, this service is perfect. we currently use skymesh for remote activation of lighting and for streaming security cameras. We use it for streaming of youtube and browsing. We dont stream 7 days a week. With wifi calling it keeps us in touch with the rest of the world.
We really appreciate you taking the time to share your experience with us and writing a review. I'm happy to hear that the service is perfect for your needs.
Please let us know if there is anything we can assist with. - Thanks, Ben.
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I love sky mesh not only is the internet running smoothly but I never have any drop outs. I also enjoy being able to ring the company and I speak to someone with fluent English speaking. Great work skymesh you have a happy family here with your services.
Hey Kate,
Thanks for your great review! It's so great to hear your service has been running smoothly! It's what we love to hear!...
Read more Please let us know if there is anything we can assist with. - Thanks, Ben.Its reliable and great considering I can't even get mobile phone coverage. Skymesh customer service is exceptional. I would be totally lost without this kind of access due to living in a remote rural setting.
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The service is a vast improvement over the service offered by Telasta. No delays no dropouts, just excellent and reliable service. Download speeds surpass anything which Telstra offers the clients in this remote area.
Their plan rates are competitive & have great technical support. Always friendly and helpful. Have had very little problems with the service, most issues have related to our equipment or external interference.
- 2 reviews
Based upon experience with alternate providers expected -( actually just hoped) for improved connection. Have had no dropouts or issues requiring rectification over last two years. I should not be unduly happy receiving a service that delivers what it said it would, however Skymesh has delivered and for that I am grateful and perhaps a little less grey.
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- 2 reviews
I am more than happy with my connection, I live behind my sons house in a caravan and my reception is A1, they have another company which is always dropping out. I have a smug look on my face when this happens as I know mine is fine. Thank You.
I do not know how to transfer invoice or such to add to this review
Thrilled to have Internet NOW on our rural property!
Skymesh Sky Muster Satellite has been a blessing for our family on our rural property. Only been able to get Internet the last year & it has helped enormously in every way. Appreciate the free holiday extra GB for we are always on it 24/7! Thank you again from us Farmers Cheers
I have been totally satisfied with Skymesh Satellite plan. There is no buffering, the speed is great, communication re-disruptions that are done non peak( middle of night) are appreciated, as are notifications of data used. Extra data provided in school holiday times for free is appreciated. I don't have kids but this is usually the time my mates with familys visit my remote rural property. I'd recommend them.
The satellite internet connection was installed professionally, on time and just where I wanted things located. It worked immediately (before the installer left) and it has not missed a beat since. (almost 2 years)
Speed is good and the Skymesh support has been great even though We have only needed it twice.
I can not speak highly enough of the company and the service. Even their billing is reliable.
- 2 reviews
- 2 likes
The satellite was installed quickly, there is always great communication, there is absolutely no fuss in the operating of the unit. I am ver y happy to be a Skymesh customer.
Morning Bron! Thanks so much for taking the time to write your great review! It's great to hear it's all been working well and you're happy with the service! Please let us know if there is anything we can assist with. - Thanks, Ben
We have had no dropouts, only when electricity went off. A phone call to Skymesh fixed the problem. Very efficient and friendly. Well done...! Best service ever, thank goodness for the satellite for regional residents, next best thing to our city counterparts!
Hey Manzie,
We really appreciate you taking the time to share your experience with us and writing a review....
Read more Please let us know if there is anything we can assist with.- Thanks, Ben.did have some connection problems once, was fixed real quick have had since came out even before nbn, but takes forever to get them on the phone when ring up that the only thing that is annoying beside that all good
Hey Garry,
Thanks for taking the time to write your review. ...
Read more Thanks for your feedback on our phone wait times. We are always looking for ways to improve our service. Please let us know if there is anything we can assist with. - Thanks, Ben.- 2 reviews
all good - love it! No issues with the service - living in the bush we depend on a reliable service and have been very satisfied - even when struck by lightening the problem was fixed without any charges
- 3 reviews
Never had dropout connection always there and notified well in advance of upgrades and maintenance to nbn so I can plan around them maintenance always done night and early morning so no hinderance really
Things are never going to be perfect on a satellite internet system. There will always be stormclouds getting in the way or rain maky things patchy, so, yes, there are more drop outs than a solid copper or glass fibre connection would give. Those things are an NBN issue, anyway.
We used Skymesh a few years ago and found the service to be poor.
We gave them another chance at our new address and they have been great.
Very fast connection times.
Notice of planned outages.
Helpful suggestions on setting things up to work better.
Very good ISP for us here on Satellite.
- 2 reviews
My connection is totally reliable even in bad weather which is brilliant especially when you're out in the country. Notifications of scheduled maintenance is supplied well in advance and usually takes place during times suitable to most customers so no complaints on that score. The added bonus data for school holidays is brilliant and the grandkids love being able to use the computer almost as much as they do at home where they have unlimited data (but have to pay for that privilege). I wouldn't change my provider in a hurry unless things change drastically and I'm hoping that that's not the case so until then and if things keep up the way they are you have one happy (Jan) customer. Thanks Skymesh and keep up the excellent work.
Nothing to add to my previous review. Still think Skymesh is wonderful and they were brilliant during our lockdown when Covid19 first struck providing extra data and services and making life a whole ...
Read morelot easier for everyone. Still wouldn't swap them for another company unless things go badly pear-shaped and I'm hoping it won't., The personalised service is second to none and the team members and technicians don't treat one as if you're an idiot even when you act like one and they apologise if you've been on hold for a while and don't seem to be in a hurry to get you off the line like some other providers. Keep up the good work Skymesh warriors and give yourselves a great big pat on the back. From One Big Happy Customer.- 5 reviews
Connection has always been good, even in really bad weather. Always notified well in advance to any upcoming maintenance. Would love to have unlimited data but in the country so may take a while.
Had service for approx 3 months
Had no problems to date
Skymesh has been very helpfull with service connection and service
Have had service throughout the connection and been happy with the price and connection speed
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I regret choosing my user name. I did this in the very beginning when I was at the end of my tether with my first review. This also applies to my second review. I would hate anyone to think that this ...
Read moretitle reflects in any way on your excellent service. I use product review to help me make a decision on which company to use, as do many others. It is vital that people are allowed to give an honest appraisal of their experiences. Thank you once again for your excellent service.