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Tracy TSouthwest, VIC
- 12 reviews
- 1 like
Great store
Easy to navigate, friendly helpful staff, wide range at low prices, some products a bit cheap looking but overall good bang for your dollar, ok to assemble products IKEA better.
2 comments
Fantastic F.Fantastic Furniture
Hi Tracy! Thank you so much for choosing to shop with us and taking the time to share your experience. We are so glad to hear that our staff at Geelong are so friendly and helpful, and we look forward... Read more
to seeing you back again in the future! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Happy customerGreater Melbourne (Metropolitan), VIC
Great service from friendly staff
Received friendly and prompt service. The person that served us was very helpful and knowledgeable. Warehouse worker was friendly and helped load us up. Product is great. Will be back soon for other items discussed with salesperson.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thanks so much for choosing to shop with us in Geelong. It is great to hear that the staff were friendly and helpful, and we hope to see you back again in the future. Regards Nick and the Fantastic team.
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- Verified customer
5 star service
Lauren is a credit to fantastic furniture.The store is laid out well and is tidy the process of ordering my furniture was very quick and efficient.thanks for the great experience.
1 comment
Fantastic F.Fantastic Furniture
Hi Bruce, thank you for deciding to shop with us. We are so glad to hear about the service provided by Lauren at our Geelong store. We look forward to seeing you back in store in the future! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
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great staff
Lauren at the geelong store was more than helpful, spend time with my kids helping them choose there bedroom furniture, nothing was a issue she was so helpful with all of the items i purchased
1 comment
Fantastic F.Fantastic Furniture
Hi Karl S, thanks so much for taking the time to share your experiences with Lauren! We appreciate your feedback and we hope to see you again soon. Kind regards Ryan and the Fantastic team
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MeshSouthwest, VIC
- Verified customer
Choose fantastic
First time visiting the store and I was so glad that I walk inside to have a look first @ fantastic store and I did really find what Ive looking for, very happy with my purchase, the lady who assisted me was very helpful easy to talk with and pick-up was easy and quick. Definitely will recommend.
1 comment
Fantastic F.Fantastic Furniture
Hi Mesh! We are so glad to hear that you had such a positive experience in our Geelong store. Hopefully we will see you back again in the near future! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
Karen B.Southwest, VIC
Australian made
I love the fact that Fantastic furniture is made in Australia. Great quality for the price point, and creating jobs here.
Can't wait until my new Sofa is ready, will be exciting to see my colour choice come to life!
1 comment
Fantastic F.Fantastic Furniture
Hi Karen, thanks so much for choosing to shop with us. We hope you love your new sofa when it arrives, and we hope to see you back in our Geelong store again in the future! Regards Nick and the Fantastic team.
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KelSouthwest, VIC
- 3 reviews
Fantastic quality & value for money with excellent customer service
Excellent customer service and product knowledge from entering the store. Made our purchases easier than we thought. Staff are so friendly and knowledgeable from In store to pick up! Highly Recommend
1 comment
Fantastic F.Fantastic Furniture
Hi Kel, thank you for taking the time to share this feedback. We are so glad to hear that the Geelong team provided such great customer service. Hopefully we will be seeing you again soon! Regards Nick and the Fantastic team.
Similar opinion? Write a review on ieatwords.com.au!
Alis.Southwest, VIC
- 2 reviews
Brilliant fast service!
I was in a hurry. Customer service was fast, precise & friendly. Pick up was quick, well placed into my car & friendly.
No mucking around. No pushy service. Just right to the point of what l needed & how to get it. Well done :)
2 comments
Fantastic F.Fantastic Furniture
Hi Alis., thank you for choosing to shop with us in Geelong. It is great to hear that the service you received was fast, precise and friendly! We hope to see you back again in the near future. Regards Nick and the Fantastic team.
I'll be back this Sunday! Great place :)
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Bitterly disappointed
- 2 reviews
Happy
Extremely helpful and friendly staff. Great customer service!! Staff have great knowledge of products. Store very convenient to navigate. Great product range. Ending up buying additional item not on the original list.
1 comment
Fantastic F.Fantastic Furniture
Hi there! Thank you so much for choosing to shop with us in Geelong. We are so happy to hear about the service you received from our staff, and we hope to see you back in store in the future. Regards Nick and the Fantastic team.
Similar opinion? Write a review on ieatwords.com.au!
Find out how Fantastic Furniture VIC, Geelong compares to other Furniture Shops
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ManuMelbourne
- 2 reviews
Amazing friendly service
Really happy & pleased with thr service provided by Corio store. The guy helped us with all our daughters furniture. The prices are SOO reasonable! Ill definitely come back again :) thank you so much
1 comment
Fantastic F.Fantastic Furniture
Hi Manu, thank you so much for shopping with us in Geelong. We are so happy to hear that you will return, and we can't wait to see you in store again soon! Regards Nick and the Fantastic team.
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Excellent, affordable, helpful, friendly
Excellent, affordable, helpful, friendly.
Great range, left feeling really happy with staff and products.
Have furnished so much of the house for such a reasonable amount of money.
Definitely recommend and will be happy to return!
1 comment
Fantastic F.Fantastic Furniture
Hi Rachel, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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Emily FletcherSouthwest, VIC
- 2 reviews
Excellent quality @ Decent price
Navigation of the store is easy and convenient but I did notice that the children's bed area was cluttered too much. The range of products are great but could be better I would love to see and outdoor section added 1 day and more decorations for the house including lamp options pictures, fake fireplaces, designer coffee tables, Fake plants, LARGE pretty candles for display purposes ect. I am completely satisfied with the product I got and fits it purpose perfectly. The pricing is not too bad but very similar to other stores and could do with about $10-$15 less to attract customer. The mattress did come with black marks on the cover and we did need to remove it and wash it before putting it on the bed but overall pretty happy.
1 comment
Fantastic F.Fantastic Furniture
Hi Emily Fletcher, that's wonderful to hear! Thank you so much for choosing us and sharing your feedback about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
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The reviewer stated that an incentive was offered for this review
Good quality for great price
Bought a TV entertainment unit. Had great range, good price and extremely happy with the quality.
Bonus:- instructions for flat pack assembly were clear & made it a breeze.
Staff were helpful & cheerful !
1 comment
Fantastic F.Fantastic Furniture
Hi Kas! We are thrilled to hear that you are so happy with the quality of your items. We are happy that the Geelong staff were helpful and cheerful, too! Hopefully we will be seeing you back in store ... Read more
in the future. Regards Nick and the Fantastic team.Similar opinion? Write a review on ieatwords.com.au!
Kelly M.Southwest, VIC
Excellent value
Value for money floor lampshades.
Stock was on hand and packaged in a way that was easy to take out to the car and home. Excellent, knowledgeable and prompt service. Professional and respectful staff.
1 comment
Fantastic F.Fantastic Furniture
Hi Kelly M, that's wonderful to hear! Thanks so much for sharing your feedback on the service you received in-store, we look forward to seeing you again. Kind regards Ryan and the Fantastic team
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Miss JessGeelong
- 5 reviews
- 1 like
The best in the Biz
Great price, extreme comfort, super stylish. I have ordered a couch and cannot wait to have a movie sesh on it :) Staff are wonderful upbeat, helpful & have great product knowledge!
1 comment
Fantastic F.Fantastic Furniture
Hi Miss Jess, thanks so much for deciding to shop with us. We hope that your movie sesh is everything you are hoping, and we look forward to seeing you back again in the future. Enjoy your popcorn! Regards Nick and the Fantastic team.
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So comfy, best night sleep ever!
Easy to find the mattresses and an easy choice with the help of the friendly and informative sales assistant. Great quality and was able to take home on same day
1 comment
Fantastic F.Fantastic Furniture
Hi Suzie! We are so happy to hear that our mattresses have helped you to get a good sleep. We hope to see you back in our Geelong store soon! Regards Nick and the Fantastic team.
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The reviewer stated that an incentive was offered for this review
SuzieQ1Southwest, VIC
- 3 reviews
- 1 like
Nearly 2 months no order and no contact from fantastic furniture...
I have just hung up from phoning FF to follow up on my items from an order on the 3rd of March.
I was offered no apology by the female staff member and when i said the delay, without any apology, was not good customer service I was given a mouth full of rudeness that i had u realistic expectations and that noone else does that so why shpuld they. When I stated this was not true she then further demeaned my statement that follow up from the store would have been appropriate.
I said that I didn't think this would look good for them on Social me...Read more
3 comments
Fantastic F.Fantastic Furniture
Hi SuzieQ1, we are very sorry to hear about your experience with the Geelong store. I would really like to address this with the store and Area Leader, and also help you in any way I can. Would it be ... Read more
possible to email me the details of the store that you were in and also anything I may be able to help with? My email address is [email protected] Regards Angelina and the Fantastic teamThank you for taking the time to reply. I will email you with my details.
And I did email you (to your genetic email address) Fantastic furniture, as you requested but still no contact. Poor form. It keeps going from bad to worse and still no contact from the store about my products!
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Great Value
We found exactly what we wanted for a great price, we just couldn't refuse. The quality was as expected it required assembly but that was easy to follow too. The customer service is what sold me though, we wern't bombarded with people asking us for help and being pushy, when we needed the assistance the lady that serviced us was just brilliant.
1 comment
Fantastic F.Fantastic Furniture
Hi Michelle, thank you so much for choosing to shop with us. We're so glad to hear that our Geelong team provided such great customer service! We look forward to seeing you in store again soon! Regards Nick and the Fantastic team.
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DonnaVictoria
great value for money
We went in & found what we were looking for straight away & even better it was in stock so we could take it then & there. Also the staff we a great help
1 comment
Fantastic F.Fantastic Furniture
Hi Donna, thanks very much for shopping with us in-store! We are glad to hear the items you were after were in stock and we look forward to seeing you again soon. Kind regards Ryan and the Fantastic team
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JanGeelong
Great Value
Fantastic have good bed options for reasonable prices - I was happy with their range of products and local delivery option too
1 comment
Fantastic F.Fantastic Furniture
Hi Jan, that's wonderful to hear! Thank you so much for choosing us and sharing your thoughts about our furniture and stores! We hope to see you again in store in the future. Regards Ryan and the Fantastic team
Similar opinion? Write a review on ieatwords.com.au!
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Tracy T
Always enjoy going to this store, very easy to navigate and some of the friendliest, nicest staff members you'll meet, always a pleasure to shop there.