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DeniseSouth-Eastern Region, NSW
- NSW, Batemans Bay
- Verified customer
Brilliant experience all round and a gorgeous home for our retirement
From the outset Hotondo listened to us and focussed on our particular requirements, lifestyle and budget. They took time to answer our questions and ensured that we were fully informed about the end to end process and all of the costs involved in the build. The communication was excellent from day 1 to completion and beyond with weekly updates and photos during the constuction period. One of their standard plans was close to what we were looking for but we made some modifications that turned a great design into something really special. Dar...Read more
ren and Narelle were brilliant as were all of the Hotondo staff and tradespeople. Very easy to deal with and alway responsive. It's clear that Darren and Narelle have gathered together a team of talented people, committed to excellence and customer service. Most importantly, there were no nasty surprises for us along the way. The budget was spot on, workmanship was excellent and the build was completed ahead of schedule. No issues whatsoever and many times the team went the extra mile...We love our new 'sea change' home and Hotondo Batemans Bay introduced us to a fabulous new community.
1 comment
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Stuart WIllawarra, NSW
- NSW, Mittagong
- Verified customer
Outstanding Service, Highest Recommendation
Our building experience was outstanding from quote to handover. Both administration and on-site management was exemplary with clear and concise communication throughout. Any issues were dealt with immediately, satisfactorily and always in good faith. The build quality is of the highest order and final cost matched quotes to the dollar.
1 comment
Hugo B.Hotondo Homes
Hi Stuart,
Thanks for taking the time to review Hotondo Homes. We are so glad to hear you've had such a great experience with Shaun, Brent and the Southern Highlands team. It is always fantastic to h... Read more
ear our builders were able to exceed their clients' expectations and we thank you for taking the time to share your feedback. Kind regards, Hotondo Homes
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NicoleSydney Surrounds, NSW
- NSW, Mount Kuring-Gai
- Verified customer
Hotondo Homes Hornsby / Mount Kuring-Gai
We started our new house project around 3 years ago and spoke to numerous architects and builders within the first 12 months. We had plans drawn up with another building company and we just felt like it was not going to be a a good fit to continue to build with them. We were not happy with the house they had designed and when we asked to make changes, we were met with a lot of resistance. Anyway, long story short, we found Hotondo Hornsby and from the first meeting, we knew we had found the right team to work with! Graham, Sue & John were all ...Read more
such a pleasure to work with and they were all happy to answer the hundreds of questions I had throughout the process. They all spent time explaining the steps of the build (as we had never built before), what to expect and when, as well as fielding all my calls when I wanted to make updates to our selections. They were happy for me to choose a lot of my own finishes (from outside their standard' range) as well as be at site fairly regularly to show me where things were up to. When people asked us how the build was going, it was so easy to say it was going great! There were a couple of minor delays/issues but we were kept informed with what was happening and it was always back on track when they said it would be. Once the build was over and we had moved in, it was a little sad that I wasn't in regular contact with them anymore as we actually felt like we were part of their Hotondo family. We have zero hesitation in recommending them to anyone who is lucky enough to be in their building catchment zone.1 comment
Hugo B.Hotondo Homes
Hi Nicole,
Thanks for taking the time to review Hotondo Homes. The Hornsby team take great pride in the homes they build so it comes as no surprise that they were able to exceed your expectations. Co... Read more
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- NSW, Toukley
- Verified customer
Hotondo Toukley
The first stage of the build the communication could have been better from the building supervisor.
We requested for space in our roof for an split function air conditioner that was not done. This lead to our roof being build with not enough room.
Our air conditioner guy came up with a solution which is great.
Second building supervisor was much better with communication and was easy to get a hold of.
Office staff were always helpful and had great customer service.
Overall the experience was great and I would build with them again.
1 comment
Hugo B.Hotondo Homes
Hi Alana,
Thanks for taking the time to review Hotondo Homes. We will definitely take your feedback on regarding communication but are very glad to hear all in all you were happy with your experience... Read more
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- NSW, Batemans Bay
- Verified customer
All Went To Plan
We are delighted with our new house and we enjoyed the process from woe to go. The Hotondo team at Batemans Bay are mainly a family company and we found the communication with them all to be excellent.
Our 2 storey house has been finished to a high standard which reflects the skills and professionalism of the whole team.
We had some unusual features such as a goods lift for groceries and firewood and the workmanship is excellent. All the tradies were friendly and easy to relate to.
For a lot of the build we were away and Billy sent us progr...Read more
1 comment
Hugo B.Hotondo Homes
Hi Lyn,
Thanks for taking the time to share your experience. Your home sounds absolutely incredible - I'm sure there are a lot of people who are envious of the goods lift! We are so happy to hear you... Read more
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Happy homeowners
We built the Esplanade with modifications, including roof line, 3rd car garage, verandah with external stairs and extra bedroom with WIR and ensuite. Nothing was ever a problem with changing the plans with Beth, very helpful with every aspect. The construction went very smoothly, with Daniel supervising the build, with all trades being at a high level. Extremely happy with the workmanship and finished product. We would highly recommend Hotondo Ulladulla to future customers.
1 comment
Hugo B.Hotondo Homes
Hi Jamie and Sharon,
Thanks for taking the time to review Hotondo Homes. We are so happy to hear about your exceptional experience with Beth, Daniel and the team from Ulladulla. Your new house looks ... Read more
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Dean26AU
- 2 reviews
- NSW, Batemans Bay
- Verified customer
Great experience throughout the design & build phase & very happy with the finished product
Hotondo Homes Batemans Bay have been great to deal with & had no problems working with our own custom design. We found Darren quite easy to work with during the initial design & costing stage & when minor hurdles arose onsite, these were overcome with little delay. Lesa's eye for design was of great assistance in nailing down the finer details of the finishes & colour selections. Our site supervisor Matt was great at keeping us involved during the build & ensured that our home was delivered on time and to a high standard. We will definitely be recommending the team at Hotondo Batemans Bay to anyone looking to build in the area.
1 comment
Hugo B.Hotondo Homes
Hi Dean,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such an exceptional experience with our Batemans Bay team. Darren and Narelle were recently awarded for Cus... Read more
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FenshomeHunter Region, NSW
- NSW, Newcastle
- Verified customer
Perfect Build of new home
The whole process was a breeze when dealing with Hotondo Homes and the build went as expected without any major issues and was on time and to budget. The quality of the build could not be faulted and their attention to detail was excellent. The price was as specified except for our additional requirements during the build and these were easily handles at a reasonable cost to us.
1 comment
Hugo B.Hotondo Homes
Hi Fenshome,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with our Newcastle team. It is always great to hear our clients are pleased wit... Read more
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Justin LuffIllawarra, NSW
- NSW, Nowra
- Verified customer
Perfect Build
Fabulous finish, proffessional process start to finish, helpful skillfull staff under the watchful eye of Adam. Supervision of all trades made my build hassle-free. End product a good long term investment. My Hotondo build was leased quickly after completion giving me immediate income. I would not hesitate to build another home with this Company.
1 comment
Hugo B.Hotondo Homes
Hi Justin,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Adam and the South Coast team. It's wonderful to hear you were able to lease... Read more
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- NSW, Nowra
- Verified customer
Building Our Dream Home
We went to Hotondo Homes with a very clear image of how we wanted our home to look.
Nothing was too much trouble, if there was a problem Daniel & Adam were quick to rectify.
The team were great with presenting us with ideas of things that may look or function better than what we originally had in mind. We were constantly kept up to date with progress & Daniel was always contactable throughout the build.
Final Cost exceeded original estimated cost, however many changes and upgrades were done throughout the build, so this was to be expected.
Al...Read more
1 comment
Hugo B.Hotondo Homes
Hi Courtnay,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your wonderful experience with Adam, Daniel and the team at Hotondo Southcoast. It's fantastic to hear th... Read more
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NicoleIllawarra, NSW
- NSW, Nowra
- Verified customer
Investment Building Made Easy
This was my first experience building an investment property. I chose to build my duplex with Hotondo as they were competitive with their pricing and throughout all of our communications showed a high level of professionalism and industry knowledge.
From start to finish the level of service I received from Hotondo was to the highest standard. The final outcome of the build showed a high level of workmanship and quality finishes.
I was never felt pressured into making changes or decisions regarding the property and was always presented with i...Read more
nformed professional opinions from the staff, particularly regarding the colour selection and inclusions process. I was kept completely up dated on the progress of our build by our site supervisor Daniel and he was always willing to take my calls - nothing was a hassle. I would have no hesitations recommending Adam and his team for anyone wanting to build their family home or investment property.1 comment
Hugo B.Hotondo Homes
Hi Nicole,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience building your first investment property with the South Coast team. Hotondo Southc... Read more
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SueSouth-Eastern Region, NSW
- 2 reviews
- 1 like
- NSW, Batemans Bay
- Verified customer
Very happy with our beautiful "home by the sea"
We are very happy with our dream “home by the sea” built by Hotondo Bateman’s Bay – the quality of the workmanship and attention to detail was excellent and has resulted in us having a house of the highest quality. We also appreciated the very positive and “can do” attitude of Billy, our site foreman and the expertise and experience of Darren who very much lived up to his reputation as the “solutions man”! There was good regular communication with us during the build and we really enjoyed getting the “Friday photo” updates. All these things combined to make the process of building our home a positive one – and we are absolutely loving the end result so a big thank you to the Hotondo Team Batemans Bay!!
1 comment
Hugo B.Hotondo Homes
Hi Sue,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear about your wonderful experience with the Batemans Bay team. A home by the sea sounds like an absolute dream and we'r... Read more
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Peter and JennieIllawarra, NSW
- NSW, Nowra
- Verified customer
Professionalism is everything...
Well organised team of professionals. Attention to detail and execution of the process was second to none. Every member of the team from Kayla at the front of house, to Kel supervising the build, was on board with delivering the result on time, on budget and to plan.
The small issues identified in the completion inspection were quickly and efficiently rectified.
Highly recommend Adam and the team, give them a go!
1 comment
Hugo B.Hotondo Homes
Hi Peter and Jennie,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Adam and the team from Nowra. It's always good to hear our clients... Read more
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Candace HNorth Western Region, NSW
- NSW, Dubbo
- Verified customer
We are in love with our home!
We are very impressed with both the build and process. Michael, dylan and his team were approachable and were always available to answer questions and discuss the property. As for the quality, we cannot fault the home, it is both structurally sound and is the home beautiful, just what we envisioned.
Any issue during, and after the build was addressed efficiently and without any issues (something other people in dubbo have struggled with, with other building groups in town). As for price, it was exactly what was estimated
I hold Michael in high regard, and would recommend him to anyone who wants to build in dubbo or surrounds.
1 comment
Hugo B.Hotondo Homes
Hi Candace,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with Michael and the team. It's always fantastic to hear that clients were not o... Read more
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PaulMid North Coast, NSW
- NSW, Port Macquarie
- Verified customer
It's my Hotondo Home & I LOVE IT!!!
I have been in my home now over 12 months and the incredible feeling left by the Hotondo experience remains. From day one it was on first name basis with the Hotondo team and most people are like that. Dealing with the business owners the whole way through the process was reassuring. Dean, Fiona and Andrew just oozed care factor. Customer Service like no other.
Communication was fantastic, from the information provided at the display home to the updates provided along the way, knowing I could call Dean with any questions and they would be answe...Read more
1 comment
Hugo B.Hotondo Homes
Hi Paul,
Thank you so much for taking the time to share your incredible story. The Port Macquarie team really pride themselves on their customer service and always aim to exceed their client's expect... Read more
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- NSW, Toukley
- Verified customer
Professional & proficient team!
I built a two lot subdivision with the team at Toukley. The build was very well managed, all staff were friendly and helpful and no issues through the administration and construction stages. Would definitely build with Jon, Lyndsey and their team again!
1 comment
Hugo B.Hotondo Homes
Hi John,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear you had such a great experience with the team from the Central Coast. It's wonderful to hear you had such a smooth ... Read more
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Emily M.Murrumbidgee Region, NSW
- NSW, Leeton
- Verified customer
I absolutely love my hotondo home - exceptional customer service and wonderful attention to detail
From day one I was so impressed with the customer service from Hotondo, Robert helped me through the initial costing and decision phases and as soon as I went in I knew that I would choose them.
Matt and Bill were amazing at keeping me involved and informed throughout the build process. As a first time builder/home owner I was relatively clueless about the process and the team was amazing at explaining things to me in a way that I understood.
I was so happy with the teams management of the design and planning process - I am a fairly thorough ...Read more
1 comment
Hugo B.Hotondo Homes
Hi Emily,
Thanks for taking the time to review Hotondo Homes. We're thrilled to hear you had such an amazing experience with Bill, Matt and the team at Leeton. We know the build process can seem a li... Read more
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Rob SchroederSouth-Eastern Region, NSW
- NSW, Mirador
- Verified customer
Love our new house everything we could have hoped. Well managed, excellent trades.
We currently have a small list of defects requirening attention and Tony has set a time fram for completion not in a rush to see if other small matters arise.
1 comment
Hugo B.Hotondo Homes
Hi Rob,
Thanks for taking the time to review Hotondo Homes. We're glad to hear you had a great experience with Tony and the team from Merimbula. It's common for small defects to arise as each home se... Read more
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YenSydney, NSW
- NSW, Raymond Terrace
- Verified customer
Smooth process
Build completing was ahead of time. Site supervisor was very thorough with the walk through inspections. Our client service officer was very helpful all throughout the build. Overall pretty good service.
1 comment
Hugo B.Hotondo Homes
Hi Yen,
Thanks for taking the time to review Hotondo Homes. It is fantastic to hear you had such a positive experience with the team from Port Stephens. It's always great to hear our clients feel wel... Read more
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Steve EHunter Region, NSW
- NSW, Raymond Terrace
- Verified customer
Hotondo Homes - A class above
Since the entry into the door at the Hotondo display home at Thornton Home world to the delivery of our keys, their experienced and professional team supported us on the journey of turning our visions of our dream house into a home. One of the distinct advantages we found with the team was their flexibility and adaptability to incorporate our individualised needs into their pre-established designs (such as adding a velux skylight into our master ensuite and solar panels with battery systems) as well as offering an extensive range of upgrades (i...Read more
mproved quartz kitchen benchtops, induction cooktop, extra high ceilings, as well as other fixtures to go with our desired colour palette). The subject matter expertise of the Hotondo staff at the design stage was second to none, arming us with the required information and alternatives to support our decision-making process. Throughout the build process we had exceptional interaction with the site manager and the office staff to keep us updated on the progress of our build. It must be highlighted in particular the quality control of the site manager, who consistently displayed traits demonstrating his pride in workmanship for the product that he was delivering on behalf of Hotondo. Our walk-through meetings were always conducted on time and he was more than welcoming to offer advice and guidance on future projects that we would plan to pursue in the future. Overall, we could not have been more thrilled with the experience that we have had with building with the Greater Port Stephens Hotondo Homes team, and would highly recommend anyone beginning on their own building experience to consider their range.1 comment
Hugo B.Hotondo Homes
Hi Steve,
Thanks for taking the time to review Hotondo Homes. We're so happy to hear about your incredible experience with the team from Port Stephens. We know how scary the building process can seem... Read more
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Hugo B.Hotondo Homes
Hi Denise,
bove all else and we are so glad to hear that is exactly how you felt during your build. We are so happy to hear you love your new home and your new community! You will always be part of the Hotondo family! Kind regards, Hotondo HomesThanks for taking the time to review Hotondo Homes. Your experience sounds amazing, and so does your new home! Darren, Narelle and their team have always focused on putting their clients a... Read more