??!

Reviews

(1,001)
(145)
(25)
(30)
(143)
  • Product Quality
    4.7 (405)
  • Return Claim MadeYes (10) · No (455)
  • Warranty Claim MadeYes (27) · No (435)
  • Product Appearance As advertised (83%) · Not as advertised (17%)
  • Customer Service
    4.8 (476)

Reviewer Photos & Videos

  • More

Very helpful staff.

published

We found exactly what we were after. The store had a few options that suited us well. Sana was very helpful with options of suites, configurations and features. Had a very good experience, and would recommend to others.



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationWatergardens
See all answers

Debbie

DebbieGreater Melbourne (Outer), VIC

In store experience

published

A big thank you to Marcell for all your help with our purchase of our new lounge suite.
Look forward to purchasing more products for our home from the Chirnside store.
So nice to deal with someone who gives you their full attention.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationChirnside. Vic
See all answers
Tina k

Tina kGreater Melbourne (Outer), VIC

Perfect customer service.

published

Purchased a lounge chaise Marcell was exceptional. She gave me her undivided attention. She showed me options of what I asked for and I ended up purchasing. It’s just great to have someone who loves their job. There needs to be more consultants like Marcell. Thanks



Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside
See all answers
Glenn O.

Glenn O.Greater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent! Extremely helpful and informative

published

Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Alan was very helpful and we had a great experience.

published

The store was easy to navigate. The prices were fantastic and Alan was very helpful. We had a great experience. Delivery was on time and assembled. Thanks Alan. Highly recommend!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers

Great customer service

published

I found the perfect couch in store and all the sales team were lovely, Shelley was very helpful today and I appreciated the time she took to run me through a full range of couches and prices that I could work with.
I appreciated being able to take my time and not be pressed into a hard sale.
The range is excellent at NS and I’d definitely recommend to others.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale
See all answers

Pleasant experience buying a Lounge Suite.

published

We looked at several stores in order to purchase a couple of lounges. Nick Scali seemed to have an extensive range and we were very ably assisted by Jo, she was most helpful explained everything very clearly gave us the confidence we needed in purchasing our lounge room suites. Jo, we thought you were terrific and Nick Scali Furniture should be very proud and happy to have you on the sales team.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationSpringvale
See all answers

Lillian S.

Lillian S.Greater Melbourne (Metropolitan), VIC

Best deal at Nick Scali, thanks Vipin!

published

Vipin the store manager has been an excellent service provider, he was very patient with me as I considered all my options and finally made a decision. The experience was made easy and enjoyable through the welcoming and helpful attitude of Vipin right through the process from beginning to end. Great dealing with Nick Scali Preston, and believe me I shopped around! Lillian

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationPreston VICTORIA
See all answers
Freda Lai

Freda LaiGreater Melbourne (Metropolitan), VIC

Exceptional service received from Store manager. Mr Vipin, you are awesome!

published
Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPRESTON Nick Scali store at Bell Street
See all answers
Dana

DanaGreater Melbourne (Outer), VIC

Amazing service from Marcell

published

My husband and I wandered in one day after a very negative experience at Freedom Furniture and we were greeted by the very welcoming Marcell. She helped us to identify exactly the type of table and chairs that would suit our furniture scheme. We purchased it that very day and we are absolutely thrilled with how beautiful it looks and blends seamlessly with the rest of our decor. We could not have done it without Marcell's expertise and good taste. She is adept at identifying your specific needs and likes and then finding exactly the right fit. I would highly recommend visiting Chirnside Park and specifically ask for Marcell, i guarantee you will receive the best service ever!!!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationChirnside Park
See all answers

Mark R.

Mark R.Greater Melbourne (Outer), VIC

Great Range, Great Team

published

Nick Scali had a fantastic range of furniture and I’m very excited to have ordered couches from their Spencer range. Herch was extremely helpful and made the process as easy as possible. I’ll definitely be back for more in the future.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationSpringvale Homemaker Center
See all answers

Great sofa buying experience.

published

Very quality range, easy to navigate store, found what we liked very easily.
Incredibly helpful staff.
Allen is a great salesman, he really knows his stuff and is a very nice man

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised

Jane

Jane

  • 2 reviews

Table and rugs

published

I’ve never purchased anything from Nick Scali but after today’s visit and meeting Raff I’ll be back. He certainly knows how to decorate a house. Can’t wait for my new furniture to arrive.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRichmond
See all answers

Amazing service

published

Sana went above and beyond for us in order to satisfy our expectations and meet our needs and she managed to do exactly that. I purchased a leather couch set and she was very helpful in providing her knowledge and insight in assisting us to make the best decision. Highly recommend.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationTaylor’s lakes
See all answers
Greenwood_nest

Greenwood_nestGreater Melbourne (Outer), VIC

  • 2 reviews

Excellent

published

One of the best showroom of nickscali with lot of varieties. Vipin (sales person) has played major role in our purchase.
We have ordered modular lounge for our new home and exciting to put it in our new home. Vipin has helped us in deciding the lounge as per our floor plan design and comfort.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationPreston
See all answers

Great service & products

published

Very happy with the delivery of Nick Scali furniture from Vel transport, efficient, professional, friendly. The products as well made, very durable and look great. The team in store very helpful as well.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationMoorabbin
See all answers

Narelle.

Narelle.Greater Melbourne (Inner), VIC

Marcell was extremely helpful.

published

Marcell was fantastic in helping us find what we were looking for and very informative about specs, options etc. We would definitely recommend Chirnside Nick Scarli and the friendly service.
Thankyou Marcell.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationChirnside Park
See all answers

Stef

StefGreater Melbourne (Metropolitan), VIC

Excellent customer service.

published

I bought a sofa for my new apartment.
The customer service was exceptional. Raff was awesome, he is an interior designer so he gave me great advice on what would best fit in my flat.
Overall great experience, feeling confident that I made the right choice. Will recommend the Richmond store to friends and family.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationRichmond
See all answers

Sheryl

SherylGreater Melbourne (Metropolitan), VIC

5 stars shopping experience

published

Raff is awesome!!! All the staff were so friendly and nice and I really enjoyed shopping here for our first new house!:)
We have bought a 3 seats sofa and we cant wait to have it in our house:)

Customer Service
Product Quality
Product Appearance As advertised
Store LocationRichmond
See all answers

Bill

BillGreater Melbourne (Metropolitan), VIC

Delivery charges

published

Very disappointed after getting home to find being charged twice for delivery.
1 delivery with two items charged a fee for each item.
One delivery point one drop, why two separate charges?
Double Dipping nick scali.

Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Store LocationEssendon
See all answers
1 comment
Nick Scali
Customer S.Nick Scali

Page 1 of 68

See all Nick Scali Furniture reviews

Questions & Answers

Sorry, there are no questions about Nick Scali Furniture VIC but you can read 220 questions about Nick Scali Furniture.


Get an answer from our members and Nick Scali representatives

ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.