Reviewer Photos & Videos
Very helpful staff.
We found exactly what we were after. The store had a few options that suited us well. Sana was very helpful with options of suites, configurations and features. Had a very good experience, and would recommend to others.
Similar opinion? Write a review on ieatwords.com.au!
DebbieGreater Melbourne (Outer), VIC
- VIC, Chirnside
- Verified customer
In store experience
A big thank you to Marcell for all your help with our purchase of our new lounge suite.
Look forward to purchasing more products for our home from the Chirnside store.
So nice to deal with someone who gives you their full attention.
Similar opinion? Write a review on ieatwords.com.au!
Tina kGreater Melbourne (Outer), VIC
- VIC, Chirnside
- Verified customer
Perfect customer service.
Purchased a lounge chaise Marcell was exceptional. She gave me her undivided attention. She showed me options of what I asked for and I ended up purchasing. It’s just great to have someone who loves their job. There needs to be more consultants like Marcell. Thanks
Similar opinion? Write a review on ieatwords.com.au!
Glenn O.Greater Melbourne (Metropolitan), VIC
- 2 reviews
Excellent! Extremely helpful and informative
Alan was extremely professional, had great customer service, very polite and was very informative! Highly recommend anyone willing to purchase furniture in the near future from Nick Scali Preston to deal with Alan!
Similar opinion? Write a review on ieatwords.com.au!
Alan was very helpful and we had a great experience.
The store was easy to navigate. The prices were fantastic and Alan was very helpful. We had a great experience. Delivery was on time and assembled. Thanks Alan. Highly recommend!
Similar opinion? Write a review on ieatwords.com.au!
- VIC, Springvale
- Verified customer
Great customer service
I found the perfect couch in store and all the sales team were lovely, Shelley was very helpful today and I appreciated the time she took to run me through a full range of couches and prices that I could work with.
I appreciated being able to take my time and not be pressed into a hard sale.
The range is excellent at NS and I’d definitely recommend to others.
Similar opinion? Write a review on ieatwords.com.au!
Pleasant experience buying a Lounge Suite.
We looked at several stores in order to purchase a couple of lounges. Nick Scali seemed to have an extensive range and we were very ably assisted by Jo, she was most helpful explained everything very clearly gave us the confidence we needed in purchasing our lounge room suites. Jo, we thought you were terrific and Nick Scali Furniture should be very proud and happy to have you on the sales team.
Similar opinion? Write a review on ieatwords.com.au!
Lillian S.Greater Melbourne (Metropolitan), VIC
Best deal at Nick Scali, thanks Vipin!
Vipin the store manager has been an excellent service provider, he was very patient with me as I considered all my options and finally made a decision. The experience was made easy and enjoyable through the welcoming and helpful attitude of Vipin right through the process from beginning to end. Great dealing with Nick Scali Preston, and believe me I shopped around! Lillian
Similar opinion? Write a review on ieatwords.com.au!
Freda LaiGreater Melbourne (Metropolitan), VIC
- VIC, Preston
- Verified customer
Exceptional service received from Store manager. Mr Vipin, you are awesome!
It is very easy to navigate through the store with the help of store manager, Mr Vipin. Anything online that I like but not displayed in the store, Mr Vipin offered tireless help in checking stock availability immediately for us. Both my husband and I were very impressed by Mr Vipin’s knowledge of Nick Scali’s furniture, polite assistance, courteous helpful suggestions without being pushy, and allowing us to have 3 days cooling off period after the placement of order because we were not sure of our floor measurements. Thanks again, Vipin, for y...Read more
our exceptional customer service. Unfortunately due to our floor measurements constrains, we have to cancel the order. Mr Vipin made it no fuss in the cancellation. Our money was returned within 10 days. We would definitely come back to PRESTON store if we plan to buy any furniture from Nick Scali.Similar opinion? Write a review on ieatwords.com.au!
DanaGreater Melbourne (Outer), VIC
Amazing service from Marcell
My husband and I wandered in one day after a very negative experience at Freedom Furniture and we were greeted by the very welcoming Marcell. She helped us to identify exactly the type of table and chairs that would suit our furniture scheme. We purchased it that very day and we are absolutely thrilled with how beautiful it looks and blends seamlessly with the rest of our decor. We could not have done it without Marcell's expertise and good taste. She is adept at identifying your specific needs and likes and then finding exactly the right fit. I would highly recommend visiting Chirnside Park and specifically ask for Marcell, i guarantee you will receive the best service ever!!!
Similar opinion? Write a review on ieatwords.com.au!
Mark R.Greater Melbourne (Outer), VIC
Great Range, Great Team
Nick Scali had a fantastic range of furniture and I’m very excited to have ordered couches from their Spencer range. Herch was extremely helpful and made the process as easy as possible. I’ll definitely be back for more in the future.
Similar opinion? Write a review on ieatwords.com.au!
Great sofa buying experience.
Very quality range, easy to navigate store, found what we liked very easily.
Incredibly helpful staff.
Allen is a great salesman, he really knows his stuff and is a very nice man
Similar opinion? Write a review on ieatwords.com.au!
Jane
- 2 reviews
Table and rugs
I’ve never purchased anything from Nick Scali but after today’s visit and meeting Raff I’ll be back. He certainly knows how to decorate a house. Can’t wait for my new furniture to arrive.
Similar opinion? Write a review on ieatwords.com.au!
Amazing service
Sana went above and beyond for us in order to satisfy our expectations and meet our needs and she managed to do exactly that. I purchased a leather couch set and she was very helpful in providing her knowledge and insight in assisting us to make the best decision. Highly recommend.
Similar opinion? Write a review on ieatwords.com.au!
Greenwood_nestGreater Melbourne (Outer), VIC
- 2 reviews
Excellent
One of the best showroom of nickscali with lot of varieties. Vipin (sales person) has played major role in our purchase.
We have ordered modular lounge for our new home and exciting to put it in our new home. Vipin has helped us in deciding the lounge as per our floor plan design and comfort.
Similar opinion? Write a review on ieatwords.com.au!
Great service & products
Very happy with the delivery of Nick Scali furniture from Vel transport, efficient, professional, friendly. The products as well made, very durable and look great. The team in store very helpful as well.
Similar opinion? Write a review on ieatwords.com.au!
Narelle.Greater Melbourne (Inner), VIC
Marcell was extremely helpful.
Marcell was fantastic in helping us find what we were looking for and very informative about specs, options etc. We would definitely recommend Chirnside Nick Scarli and the friendly service.
Thankyou Marcell.
Similar opinion? Write a review on ieatwords.com.au!
StefGreater Melbourne (Metropolitan), VIC
Excellent customer service.
I bought a sofa for my new apartment.
The customer service was exceptional. Raff was awesome, he is an interior designer so he gave me great advice on what would best fit in my flat.
Overall great experience, feeling confident that I made the right choice. Will recommend the Richmond store to friends and family.
Similar opinion? Write a review on ieatwords.com.au!
SherylGreater Melbourne (Metropolitan), VIC
5 stars shopping experience
Raff is awesome!!! All the staff were so friendly and nice and I really enjoyed shopping here for our first new house!:)
We have bought a 3 seats sofa and we cant wait to have it in our house:)
Similar opinion? Write a review on ieatwords.com.au!
BillGreater Melbourne (Metropolitan), VIC
- VIC, Essendon
- Verified customer
Delivery charges
Very disappointed after getting home to find being charged twice for delivery.
1 delivery with two items charged a fee for each item.
One delivery point one drop, why two separate charges?
Double Dipping nick scali.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
- ‹ Prev
- Next ›
Questions & Answers
Sorry, there are no questions about Nick Scali Furniture VIC but you can read 220 questions about Nick Scali Furniture.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Customer S.Nick Scali
Hi Bill,
Thank you for your feedback.... Read more
Our delivery charges are calculated on two platforms. Firstly the cubic meterage each product will take up in our delivery trucks, and secondly the amount of assembly required for the items. This is to ensure a fair charge rate for our drivers as well as our customers. Each truck naturally has a limit to the cubic meters it is able to hold and as such bulky items reduce the carriers’ number of deliveries on any particular run. The time required to assemble furniture is also a cost to our drivers so this to must be considered when establishing a charge. Our commitment to you, and all our valued customers, is first and foremost to offer you a quality delivery service that ensures you receive your furniture in excellent condition, and that the installation provided is reflective of the quality of our product. Thank you so much for taking the time to share your experience with us. I will pass your thoughts onto our senior management team for consideration. Sincerely, Hayden Nick Scali Customer Care