Regal Sleep Solutions VIC, Brighton East
- ✓ Verified company
79 reviews · Statistics
Reviews
Poor customer service
VIC, Brighton EastVisited store and was provided with a quote. Emailed three times with a query regarding the sale. Stated in email that I was prepared to transfer payment for mattress once I received clarification regarding my query. No response. Very disappointing.
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Terrible Customer Service
VIC, Brighton EastWe purchased a Queen bed + base. Firstly they delivered a double base instead of a queen. Then on the day the replacement base would be delivered they said 12noon, then after a couple of phone calls finally changed delivery time to 4pm. Person at East Brighton store was awful on the phone. No customer service.
Bad service and follow up
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| Category | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops | Physical Shops and Furniture Shops |
|---|---|---|---|---|
| Type of Furniture Offered | Mattresses | Mattresses | Mattresses | Mattresses |
Extra Information
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Thanks very much for your feedback Melbs2014. We are aware of the issues that we had at East Brighton and since then we have taken over the franchise to ensure that the entire team will live up to our
... Read more high professional service standards. To apologise for the inconvenience we would like to fit you professionally for a pillow and supply it to you free of charge and with our sincere apologies. Please contact me through our website at http://regalsleepsolutions.com.au/ Kind regards