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Amazing customer service!
Thanks Kevin for being super honest with us and helping us find our new matress! Such a great customer service experience :) Jeremy and I can't wait until it arrives and we get to have some quality sleep again!
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GeorgeMelbourne
Choosing the right mattress and pillows
Referral from a physiotherapist for a new mattress to better manage lumbar, spine, hip and shoulder pain caused by osteoarthritis. Kevin was very thorough in selecting the right product and the right pillows for each of us
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Great service
Another job well done by these guys, service and delivery was exceptional, well done guys. This was the 2nd time to use the Frankston store, much appreciated
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Honest trader with professional service
Excellent service in Frankston store. When one mattress was found not suitable, was promptly swapped over within one week. This honours their policy of 30 day free trial, although we were dubious first. Will definitely recommend them to our friends.
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Fantastic Service & Amazing Product
I visited the store for a mattress referral and was extremely happy with the information and assistance from Kevin. I purchased the mattress and am loving how it has helped my backpain. I'm also in love with my new pillow designed for side sleepers. Thanks Kevin!
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Rachelle SGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 1 like
Fabulous customer service
Thank you to Kevin for assisting us at the Frankston store. You were honest, fair & informed and we are really looking forward to trying out our new mattress ... and getting rid of the aches & pains!
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Fantastic service!
Kevin gave great service and delivered on every promise. We ordered a custom size mattress to fit a bed that we bought in the states; Not a problem for Regal.
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BrettMelbourne
Bedding.
Great customer service from Kevin at the Frankston store great smile and good information knows product well on the floor.
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CarolynMelbourne
Excellent customer service from Kevin!
Kevin was extremely helpful and knowledgeable in assisting me with my mattress purchase at Regal Frankston. Very happy with my purchase.
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- VIC, Frankston
- Verified customer
Great sleep last night
Thank you Kevin, we are delighted with our new mattress. We weren't sure what we wanted, but you had all the information and a fantastic price as well.
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RobMelbourne
Finally,after 20 years, a new single bed mattress for our spare room.
Being pleased with all aspects of our recent purchase of a QS ensemble from Kevin at the Frankston store, we naturally went to him to purchase a new single bed mattress for our spare room.
Again we were well pleased with the in-store attention and especially the price.
Kevin, as my 91 year old mother in law would say; "he's a very nice man".
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Geoff08Somers
- 7 reviews
- 2 likes
Exemplary Service
After 10 years we decided we needed a new mattress. Having no idea about modern mattresses and having an hour to spare before a lunch appointment, we decided to visit a few stores and figuratively kick the tyres. We parked in the carpark of Frankston Power Centre on Saturday morning and made our first stop at Forty Winks. After 10 minutes of wandering around the store during which all the staff managed to avoid us completely, we left none the wiser and made our way across the carpark towards Snooze.
En route we spotted a store previously unkn...Read more
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Choosing a new bed
I found Kevin at the Frankston store of Regal Sleep to be most professional and knowledgeable in helping me choose a bed to suit my needs. He was patient, and I didn't feel pressured to make a hasty choice. He also explained the pillow choice importance so I'm looking forward to some great sleeps. Thanks Kevin.
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relaxed no pressure service
just left frankston regal sleep solutions store.the service we received from kevin was outstanding, he showed us all options, explaining in detail matching us to the bed that suited our needs perfectly.a honestly good experience thank you so much
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philfrankston
- VIC, Frankston
- Verified customer
Kevin, Regal sleep Frankston
From the first hand shake to the last, Kevin was extremely helpful in purchasing a mattress, gave very clear detailed explanations and was a pleasure to do business with!
I look forward to many good sleeps with my new mattress
thanks Kevin!
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Find out how Regal Sleep Solutions VIC, Frankston compares to other Furniture Shops
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Fantastic Customer Service
Kevin was extremely helpful and gave us the best advice concerning our needs, Fantastic deal on our purchase. We are extremely happy with our purchase and highly recommend you go see Kevin at the Regal Sleep Solutions store in Frankston.
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GavanFrankston
- VIC, Frankston
- Verified customer
Great personalised attention
Kevin was very attentive to my needs and always ensured I was happy with my purchase plus gave a great price.
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danielsonNorth-East, TAS
- 9 reviews
Superb service
My wife and I went into Regal at Frankston, the knowledge and service was amazing. After discussing what type would suit best we purchased it on the day. Turns out the advice was very sound as our sleeps are fantastic.
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Great service
Served by kevin was very helpful great place to shop so pleased with my product great delivery service tooo cant wait to have a great nights sleep thanks kevin!!!!
1 comment
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PemsMelbourne
Great service
Purchasing a product in store was helpful and insightful as you bought a product that met your needs. The service was fantastic as the staff member was friendly and factual about the product
1 comment
Tim S.Regal
Thanks very much Pems, The team will do everything they can to provide you with a stellar outcome.
I am very grateful for this glowing feedback.
Cheers
Tim
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Questions & Answers
Wendy M.asked
Do you have Afterpay
1 answer
Tim S.Regal
Hi Wendy, we don't offer Afterpay. We do have HSBC Finance, GEM Monday, Latitude Pay and Openpay as alternatives.
Kind Regards
Tim Simon
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Tim S.Regal
Thanks Lucy,
Cheers Tim.Kevin is the ultimate professional and it is so wonderful to hear such lovely words about his standards.
Thank you for sharing.... Read more