Kevin the sales person provided me top quality customer service. He was genuine and provided realistic information. He didn’t just go to the expensive mattress like other stores did, we discussed my requirements and comfort style. I was that impressed I actually bought another mattress and base for my son! He offered me savings and really looked after me. Warm friendly service and I’ll recommend my family and friends to go.

Sam was extremely helpful and provided friendly, knowledgable and professional customer service. She clearly explained the benefits of each mattress and helped to find the best one for my back.

Deb at the Pakenham store was very helpful in assisting me in choose a mattress. Didn’t know there was so much to know about beds. So happy mum ordered a bed as well through BENDIGO store.

Sam gave us great personal attention, answered our many questions and enabled us to sample many different mattress options without making us feel we were wasting her time. Thanks Sam!

Yami, he was very helpful at the shop. He asked me some questions and gave me A few suggestions, and I’m very satisfied with the product that I got. The quality of my sleep is absolutely amazing!
Thank you!

Kay was fantastic. Knew her stuff. Was so patient, educated us, let us take our time, we never felt pressured. I would highly recommend her. We’re excited to get our new bed. Thank you Kay. You’re the best x

The best experience ever - the delivery guys were more than excellent and went of their way to be so helpful!!! THANK YOU so much! Team Callum all the way. Amaze balls.

Regal was referred to me by my physiotherapists and myotherapist. Ive always received fantastic customer service, on more than one occasion. I have no idea when it comes to pillows and mattresses. The staff are friendly, and they know their products. My mattress is amazing and has helped me rehabilitate an injury. Delivery was on time with good communication. I would highly recommend regal sleep solutions frankston.

I was having issues with a mattress and Regal fixed it without much hassle. The process was easy and friendly. They kept me posted all the time throughout the warranty process.

Customer Service was excellent and Aidah was very helpful and was great helping me choose a mattress. Aidah is a great asset to Regal Sleep. Very much appreciate Aidah's assistance. Thank you

Walked into store and wandered around looking at different mattresses. The sales person did not acknowledge or approach me. He just stayed behind the computer at the desk. I’m very disappointed, as I have been recommended by my osteopath to go to regal sleep.
I’m in the market for a Queen and single mattress. I will now go elsewhere, where I will be a valued customer.

Thanks to Raegan for her advice and friendly service. She was very patient and assisted me and my children to choose the right mattress at an affordable price. Great job.

Was referred to Regal Sleep Solutions by my physio after a car accident. Booked to have a mattress & pillow fitting. Raegan was not only knowledgeable, but kind, and fitted me with my injuries & pain in mind. Mattress & pillow combination are amazing, and have reduced a lot of my neck pain. Delivery guys were also super lovely, and made the whole process seamless.

Found buying the mattress and base a pleasant experience. The sales consultant( Suzy) was knowledgeable, not pushy, gave us the information and time to decide what we wanted. The store was set out very well. As we were were buying for our 14 year old Grandson Suzy also included him in the conversation and decisions. All very happy, thank you.

Accidentally ran across the shop in Nunawading and was pleasantly surprised how good the beds were, finding a perfect bed for us. Thanks to Sam for her help & expertise, your amazing.

We were walking past the shop and went in as we had been talking about getting a new bed for too long. We had a chat with Samantha and got all the information we needed in clear discussion not a sales pitch.
We bought exactly what we needed to suit our needs.
When we had an issue with the delivery at our end Samantha called us back on her day off to make sure it was able to be sorted so we got our delivery before Xmas.
Customer service plus plus and follow up like it used to be.

Today I got my mattress chosen with some great friendly and expert help from Sam. She went out of her way to find the right fit at the right price even after I changed my mind and changed my order. The mattress is fantastic! Thanks Sam

Anthony was extremely helpful in providing excellent knowledge and sound advice for the purchase of our new mattress. Delivery was prompt and at the time advised. Would highly recommend regal solutions.

Excellent service from both Michelle and Matthew at the Springvale store regarding a mattress swap over. Very happy with how helpful they were especially Michelle. Highly recommended this store for anything bedding related.