The very moment I walked in the door, from the first greeting to friendly farewell, all staff were polite, informative and professional...encouraging and inspiring.
The Sydney City Office was a breeze to find to find ..need I say more?

The Staff are amazing. The Process was easy and quick, I actually enjoyed myself while I was at Smile Direct. My Guild Sascha was very welcoming and kind. She made my first day at smile direct very enjoyable. I had a great time with her as she’s really good at her work. I’m just really excited to begin my smile journey with you wonderful people

I went in expecting nothing and in the end got everything I wanted. The whole process was hassle free, simple and genuinely wonderful. The staff working there was absolutely lovely, especially Avi. Would recommend.

Our appointment was great right from hello. Everything was smooth, attention to detail, informative and easy. We left Maroochydore feeling great and excited to receive our Invisalign’s. Can’t wait for our delivery.

Every question answered! Process doubled checked by two experienced staff members. Cost laid out by staff, making it clear and concise. Looking forward to my future smile at third of the price.

Was amazing seeing the process for my self can’t wait for mine and to finally have a straight smile explanation was get and the team in Christchurch were awesome as well

Staff approach and communication were at the highest level of quality. Very polite very informed!
This was my first visit and I am ready to order! I hope I will get what I am looking for before my wedding!

The ladies were so professional and pleasant. My daughter is delighted to be starting treatment. Quick and painless first step to a confident smile. We look forward to receiving the treatment package.

The people are very helpful and make you feel at ease, every step of the way you are notified and my pack arrived soooo fast, I couldn’t be happier. No regrets.

Great - the girls are friendly and efficient and we’re sure to step me through the process / were very clear and helpful. Couldn’t really ask for more to be honest. Thanks

From start to finish it was so quick and easy.The staff member at Narellan Isabella was so helpful. She explained the process and made my daughter feel comfortable.Great location,easy to find.
Thank you

My experience at Maroochydore was Amazing with an even more amazing team! Walked in feeling nervous but walked out feeling so comfortable and confident and Very excited for my smile journey.

I had such a good experience with Ha. She made me feel very comfortable and supportive in my decision to come in store. I feel confident in the information I was given and she explained the entire process to me in a way that I could understand. I left the clinic feeling even more excited then when I walked in!

Kind and welcoming staff that made sure I was comfortable at every stage of the process. I would definitely recommend Smile Direct Club to anyone looking to get clear aligners done.

Staff are great. Need for visit disappointing - after 3 months of diligently wearing aligners, they stopped fitting well (Month 3, weeks 3-4 and on not right). Hopefully will fix soon!

Really welcoming ladies who helped me every step of the way. They answered all my questions and made for a comfortable atmosphere! Will undertake my smile journey and a big part will be because of the exceptional customer service.

My visit was enjoyable and very relaxed
Very happy outcome
Premises were tidy and clean
Everything was explained in steps .
I left feeling confident and happy about my visit .
Very exited to get my results !

Though it was a Saturday, so the building was closed, Merssel got me and brand me into the appointment. She was kind, clear and very informative. I left without any questions or confusion and would highly recommend her and Smiledirect to everyone.

I have been wanting braces for the past roughly 6 years but have always been scared to get them when I found out about Smile Direct I just knew there was a glimmer of hope for my teeth, when I booked my consultation I was so nervous and nearly ended up not even going but I walked through the doors and was greeted by a group of lovely bubbly team members, Terri-Anne and Helen took me through the whole process of what would be happening to my teeth, what I would need to do and everything about the company, both these ladies made me feel extremely comfortable and even more confident knowing my smile can be fixed I absolutely can not wait to start my journey I feel so blessed :))