R NivanPerth, WA
- WA, Cockburn
- Verified customer
Fast, efficient, friendly staff and great mattresses
I needed to buy 2 mattresses quickly for guests arriving in just over a week and the staff made the process so easy it was actually really enjoyable. The mattresses arrived at the store by the date I was initially advised which was great as I couldn't afford any delays. Throughout the buying and delivery processes staff were very accommodating and friendly therefore I would definitely deal with this business again.
1 comment
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- WA, Osborne Park
- Verified customer
Dylan is outstanding! Snooze is quality
My hubby and I walked in and were greeted in a friendly and polite manner by young Dylan. The store was a little dim - which we loved as that's perfect lighting for a bed store! Just thought that was clever. Dylan let us wander for a short while then enthusiastically told us about spring technology and showed us samples - which was great as I'd done a bit of research but was great to see it and understand it. Dylan knew his stuff and was genuinely interested in his job - he said many professional things that'd take me a while to write about! He...Read more
showed me beds in my price range, took the time to get to know me, made my somewhat bored hubby feel engaged and welcome so I could take my time, and explained that Snooze takes it bed tech and reputation very seriously, he even described the factory in Germany that manufacture the springs. Dylan said that Snooze's spring and foam tech, and quality of the mattresses were that good that their 10-year warranty on the bed we were buying was legit, and would be upheld. Dylan's outstanding service and the quality of Snooze's product made me purchase straight away. Great job mate - thanks for making it super easy for us!
2 comments
SnoozeSnooze
Hi Nade, it sounds like you had a very good experience at our Osborne Park store with Dylan helping you and your husband. Thanks for sharing this with us, we will pass this onto the team. Enjoy your new bed!
Regards, Snooze.
Excellent, please do pass it on - we appreciate top service and good products.
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A very pleasant experience
A pleasure to deal with Jenni and Liz, an experienced, professional and friendly team.
We feel very confidant with all our purchases. Thank you for stearing us in the right direction, and answering our endless questions.
1 comment
SnoozeSnooze
Hi Ruth, thank you for taking the time to leave a review of your recent experience. We're happy to hear you had a great experience and are happy with your purchases. We will be sure to pass the feedback on to the team in Cockburn. Regards, Snooze
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Madeleine EAU
- 2 reviews
Excellent customer service from Cheree
Cheree provided excellent customer service. She was pleasant, friendly, helpful and not at all pushy and is clearly very knowledgeable about her product. Free delivery was organised and we received our new mattress within a week of ordering. Susie (from the Snooze warehouse) and the delivery guys were all great too. Highly recommend.
1 comment
SnoozeSnooze
Thank you for taking the time to leave a review Madeleine. We're happy to hear that you had a positive experience with Cheree and Susie and will be sure to pass along this feedback to the team at Mandurah. Regards, Snooze
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Fantastic sales person
Snooze midland went in today just to get ideas, rep by the name of RIpeka was so great we ended up buying a bed and base, genuine nice person not pushy great shopper experience
1 comment
SnoozeSnooze
Hi Ves, thanks for leaving your review. Great to hear you had such a positive experience, we will be sure to pass this on to Ripeka and the team at Midland. Regards, Snooze
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Henry S.Perth, WA
- 9 reviews
- WA, Osborne Park
- Verified customer
Great choice & great service
At the end of November we were moving to a new apartment and needed new full bedroom furniture.
At the Snooze at Osborne Park Ms Victoria and Mr Matthew assisted us with selecting this bedroom furniture which was delivered on 6 December.
We appreciate great friendly assistance and service particularly from Victoria, Carina, Matthew, Adam and Dylan. Thanks for assisting us with this purchase.
We recommend this store for other customers seeking advise, assistance and great service!
The Osborne Park store has a nice selection & range of bedroom furniture.
1 comment
SnoozeSnooze
Hi Henry, thank you for taking the time to leave detailed feedback about your experience at Snooze. We are really glad to hear you are satisfied, and we will be sure to pass this onto the team at Osborne Park.
Regards, Snooze.
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JaninePerth, WA
- 3 reviews
- 2 likes
ECELLENT SERVICE AND PRODUCT
I visited Snooze O'Connor WA after procrastinating about getting a new mattress for some months. The Sales person Bianca, went above and beyond to make my visit easy. Her product knowledge was exceptional and her customer service skills were exemplary. I recommended Snooze to a friend who purchased two mattresses and was equally impressed... Good job!
1 comment
SnoozeSnooze
Hi Janine, thanks for taking the time to leave your review. We will be sure to pass your feedback on to Bianca and the team at O'Connor. Thanks for the recommendation too. Regards, Snooze
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Premium customer service
Exceptional instore customer service by Naida at the midland store, product selection and price as good as it gets. The owner Rod was very approachable and pulled out all the stops to solve my bed base issues. Thanks to you both.
1 comment
SnoozeSnooze
Hi Terry and Vi, thanks for providing the details of your recent visit to Snooze Midland. We're pleased to hear you experienced great customer service and will be sure to pass your feedback onto Naida, Rod and the store. Regards, Snooze.
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FelixWestern Australia, 6155
- 3 reviews
- 1 like
- WA, Cannington
- Verified customer
Great assistance in choosing the right mattress
We came in a little later after the store's closing time but really appreciate it when the staff still let us in. Despite being overtime, she still let us try a few mattresses to find which is the right fit. Definitely a great service without rushing us to make any decision. Also, with the store's 47% discount, we definitely are happy customers. Thank you.
1 comment
SnoozeSnooze
Hi Felix, thanks for leaving your review. Great to hear you had such a positive experience in store and were able to find the right mattress for you. We will be sure to pass your thanks and feedback on to the team at Cannington. Regards, Snooze
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PennyPerth
- 3 reviews
Phenomenal Service
Jenny was absolutely Golden, we received great service, Jenny read friendly, approachable, listened to our every needs and made it possible to get what we wanted. This service makes us go back to buy more!! Thank you Jenny, your amazing!
1 comment
SnoozeSnooze
Hi Penny, thanks for taking the time to leave a review here. We're delighted to hear that you had such a great experience in-store at Snooze Cockburn with Jenny. We'll be sure to pass your feedback onto the team. Regards, Snooze.
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Very Happy!!
Extremely happy with the service we received from Snooze in Cockburn. Gemma was fantastic and spent ages with us helping make sure we made the right choice. Love our new bed, loved the service and loved that we got a great sale price. Thankyou!
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review lmf. We're pleased to hear you loved your experience with Snooze, and will be sure to pass your feedback along to Gemma and the Cockburn team. Regards, Snooze
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fantastic service
I came into Snooze in midland and received the best possible and friendly and expert service from Naida....Her knowledge of all products was amazing...totally recommend coming back to this store....Thank you Naida
Angela Cicchino
1 comment
SnoozeSnooze
Hi Angie, thank you for providing the details of your visit to Snooze Midland. We're so pleased to hear that you had a wonderful experience with Naida in-store. We'll be sure to pass on your kind words. Regards, Snooze.
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- WA, Cockburn
- Verified customer
Amazing Service at Snooze Cockburn
Elizabeth gave me great service to fit into my budget and time frame. She showed an amazing amount of empathy too for my situation. I loved that she went above and beyond her role to help meet and exceed my needs.
1 comment
SnoozeSnooze
Hi Norelle, thanks for taking the time to leave a review. We're thrilled to hear you had such a positive experience and will pass your feedback on to Elizabeth and the team at Cockburn store. Regards, Snooze
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L BizzintinoPerth
Amazing service
Shane helped us at Cockburn her service was 5 star she was patient, knowledgeable,efficent and professional could not fault her and will recommend her to anyone so thankyou so much we couldnt be happier with our new bed
2 comments
SnoozeSnooze
Hi L Bizzintino, thanks for your review. We're glad to hear you had such a great experience with Shane and the team in Cockburn. We will be sure to pass this along. Regards, Snooze.
Great thanks would love them to hear the feedback
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NikkiPerth, WA
- 2 reviews
- WA, Cockburn
- Verified customer
Great Customer Service & Expertise
I recently bought a Sealy QS (Tribute) Mattress from Snooze in Cockburn WA. From the moment I walked into the store I was greeted with a friendly smile. The staff weren't pushy, just helpful and very knowledgeable. Shane was great and went out of her way to help me, giving me an awesome discount on the mattress.
The particular mattress I wanted to test wasn't in stock so they got one in very quickly for me. Shane also organised to get the mattress delivered the next day (after testing it), at a time convenient to me. That is service!
When t...Read more
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review Nikki. We're so pleased to hear you have had a great experience with Shane and the Cockburn team and will be sure to pass your feedback along. Regards, Snooze
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WavePerth
- 3 reviews
great service
Purchased a King electric bed a Queen bed with padded head boards. From the sales girl in the Mandurah store through to the delivery guys we could not fault them. A Pleasure to deal with would highly recommend to anyone wishing to purchase from Snooze.
1 comment
SnoozeSnooze
Hi Wave, thanks for taking the time to leave a review. We pleased to hear your experience with the Mandurah store was a pleasure, and will be sure to pass your feedback along. Regards, Snooze
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- WA, Cockburn
- Verified customer
AMAZING service
I recently made a purchase at Snooze Cockburn and was served by Shane. I could not fault her service at all! She was amazing! She took all of mine & my partners needs into prospective & presented THE BEST fit. She went above and beyond for us and I could not thank her enough!!!
1 comment
SnoozeSnooze
Hi Megan, thanks for taking the time to leave a review. We're so pleased to hear you had a good experience with Shane and the Cockburn team, and will be sure to pass along your kind feedback. Regards, Snooze
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Jane WAU
Amazing customer service
I Purchased a mattress from Jenni at snooze Cockburn I was greeted as soon as I walked in and felt very welcomed and at ease. Jenni was so helpful and very knowledgeable and anwsered all of my questions and I felt I got a very good quality mattress for a great deal. I would highly reccomend Jenni from Snooze Cockburn and will continue to buy all my other bedroom furniture from Jenni
1 comment
SnoozeSnooze
Thanks for taking the time to leave a review, Jane. We're pleased to hear you felt welcomed by Jenni and will be sure to pass your feedback along to the Cockburn team. Regards, Snooze
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Brianna
- 2 reviews
First positive experience in a bed store!
Having looked around in other local bed stores, I was aware of the generally harassing nature some sales people have had in tempting you to buy a $3000 mattress with the belief there is no other choice. At Snooze Osborne Park however this was not the case. Dylan was really helpful, honest, upfront and allowed me to search at my own device and provide suggestions along the way. I was after a single bed (as thats all that fits in my bedroom!) but had no idea of the price range to expect therefore no idea what to spend. Dylan took time to show me ...Read more
all the price ranges, but explained the difference between them all to help inform my own decision. Having been given prices at other stores in excess of $1500 for a single mattress I ended up buying a $500 Slumberland bed which was soo comfortable in store and am due to pick up soon. So glad I came to Snooze, would have kicked myself for spending nearly $2000 on a matress which I was originally convinced within the normal price for a bed, ridiculous! But thanks to Dylan and the team at Snooze, I was provided great service and even managed to find the perfect pillow. Thank you!2 comments
SnoozeSnooze
Hi Brianna, Thank you for sharing your feedback! We're so pleased to hear of your great experience at Snooze Osborne Park and will pass your words onto Dylan and team at the store. Regards, Snooze.
Thank you, that is much appreciated.
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Thank you for a great shopping experience!
Purchased in store - served by Misty who was excellent - knowledgeable about the range of mattresses, very helpful and very friendly
Would definitely recommend her at the Scarborough Store!
1 comment
SnoozeSnooze
Hi Louise, Thank you for sharing your wonderful experience at Snooze Osbourne Park! We'll be sure to pass on the details to Misty and the team. Regards, Snooze.
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SnoozeSnooze
Dear R,
Thank you for taking the time to share your experience here. We're so pleased to hear it was an enjoyable one, and that the team at Cockburn attended to your needs so well. We hope your guests enjoy sleeping on the new mattresses! ... Read more
Regards, Snooze.