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Online store, Physical storeReviewer Photos & Videos
KimSouth East Queensland, QLD
Quality Double Bed and Mattress great price
Good rang, good value, easy to use website. Easy pick up, cashless, contact less, ordered paid and collected within 60 minutes. Self assembly was so easy. Everything was in the box!
1 comment
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BerthaSouth East Queensland, QLD
Fantastic staff at bundall QLD
The staff were fantastic. I went it to just look for a couch. Not knowing what I wanted and just having a browse. And walked out with a purchased couch arriving in 6 weeks in the Color I want.
1 comment
Fantastic F.Fantastic Furniture
Hi Bertha, thanks so much for shopping with us at our Bundall store. We are thrilled to hear that the staff were so great, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.
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HuanMetropolitan Adelaide, SA
Good products with reasonable price and on-time delivery
It is easy to find the product on the website and on-time delivery. The assembly is also simple and easy to do. I'm happy with the 2 bed frame BONDI
1 comment
Fantastic F.Fantastic Furniture
Hi Huan, thanks so much for choosing to shop with us. We are glad to hear that your like your new Bondi Bed, and we hope to serve you again in the future. Regards Nick and the Fantastic Team.
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TaylaSouth East Queensland, QLD
Very happy with the service.
Amazing staff, super friendly and helpful. Made my shopping very easy. As soon as I walked In I was greeted and asked if I needed any help. Showed me what I need and I bought straight away.
1 comment
Fantastic F.Fantastic Furniture
Hi Tayla, thanks so much for choosing to shop with us in Burleigh Heads. It is great to hear about the service received from our staff, and we are glad that your experience was so easy. We hope to see... Read more
you in store again soon. Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
Customer Care Service
Customer Service here in Australia sucks! I emailed someone to replace my unit due to a faulty unit but they never follow through unless you call them. [name removed] interpersonal skills is HORRIBLE! No wonder why you're not number one. She was very rude and impolite yet she has the audacity to work for CUSTOMER CARE department. Big joke right?!
1 comment
Fantastic F.Fantastic Furniture
Hi Jamie, I'm very sorry to hear about this customer service experience. We would like to find out more about this to understand how we might be able to improve moving forward. Would you be able to se... Read more
nd through additional details by email? Our email address is [email protected] Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
A change from ikea
Really easy to spend a lot as you will find they have so many things at the right price.
With the world as it is today is a great shopping experience and I can’t wait for me delivery
1 comment
Fantastic F.Fantastic Furniture
Hi Jodie, thank you so much for choosing to shop with us. We are so glad to hear that you had a great experience, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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KrystleNorthern Region, NSW
Affordable and easy to assemble
Shelves match my daughters decor, I went in specifically looking for a pink shelf to hold my daughters school supplies... and the ladies at the counter were friendly and helpful. The gentleman at the pick up Bay was also friendly and very helpful. Had a great experience will definitely be back!
1 comment
Fantastic F.Fantastic Furniture
Hi Krystle, thank you very much for choosing to shop with us. We are so glad to hear about the service received by the Tamworth team, and we look forward to seeing you back again next time! Regards Nick and the Fantastic Team.
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Opus Bookshelf - great value for money
Used the online store to buy the Opus bookshelf to store my DVDs. I had seen it in store a while ago, but I could easily have chosen it from the photos on the website, with clear and accurate information. Click & collect system was very straight forward. I ordered at lunchtime and it was ready to pick up about an hour later! Assembly was easy and instructions simple to follow. It’s perfect for what I wanted, and at $39 is excellent value.
1 comment
Fantastic F.Fantastic Furniture
Hi Kath, thank you so much for shopping with us. We are very pleased to hear about this experience and that it went so smoothly. We hope to see you back again soon! Regards Nick and the Fantastic Team.
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ShellySydney Surrounds, NSW
- 2 reviews
Love It
My house is full of Fantastic Furniture. Anything I want, I find there. They are so easy and friendly to deal with. Always helpful when asking questions.
Even back dock guys are friendly :)
1 comment
Fantastic F.Fantastic Furniture
Hi Shelly, thanks so much for continuing to shop with us. We're so proud that the Tuggerah staff are all so friendly and amazing, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.
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REBECCAPerth, WA
- WA, Midland
- Verified customer
Very satisfying day
I walked in, knowing what I had in mind. Found it all and it was all in store in the colours I wanted. Was served by a great bloke who helped me select my products and arranged for me to collect it straight away. I took it home and had no trouble in assembling any of it, which is a very rare thing indeed!
Excellent shopping day!
1 comment
Fantastic F.Fantastic Furniture
Hi Rebecca, thanks so much for choosing to shop with us in Midland. It is great to hear about the service received, and we hope to see you in store again soon! Regards Nick and the Fantastic Team.
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FrancesSouth East Queensland, QLD
Fantastic furniture fantastic quality
Smooth easy pleasant quick transaction from start to finish, customer service was amazing and so helpful ! Bought the lounge suite and then purchased the furniture weeks later ! Soooo happy ! Thank you
1 comment
Fantastic F.Fantastic Furniture
Hi Frances! Thanks so much for shopping with us on more than one occasion and taking the time to share your experience. We are thrilled to hear that you are so happy with both purchases and that the N... Read more
orth Lakes team were so great. We hope to see you back again soon! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
John from the ShireSydney, NSW
Friendly and helpful
Looking for a new lounge, entered store and navigated easily through the store. Plenty of room to do my measuring. Kylie then helped me with the design, price and delivery.
1 comment
Fantastic F.Fantastic Furniture
Hi John! Thanks so much for shopping with us in Caringbah and taking the time to share your experience. We are happy to hear about the service received from Kylie, and we hope to serve you again soon! Regards Nick and the Fantastic Team.
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SeanDSouthwest, VIC
- 2 reviews
Value for money.
Perfect service from start to finish. If it’s quality on a budget you need, look here first. The website is easy to navigate and the click and collect option makes this a perfect option to complete your purchase. Once home the ease of assembling makes for a quick satisfaction.
1 comment
Fantastic F.Fantastic Furniture
Hi Sean, thanks so much for choosing to shop with us. We are glad to hear that the assembly process was so simple, and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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SalenaMetropolitan Adelaide, SA
I always find fantastic furniture cheap and easy to build as a single mum this is so important
Easy to shop online clear easy to find products
Big range has everything needed for household furniture
Cheap and great quality
Easy to build easy instructions great for a single mum
1 comment
Fantastic F.Fantastic Furniture
Hi Salena, thank you so much for continuing to shop with us. We are glad that you enjoy our range of products, and we look forward to serving you again in the future! Regards Nick and the Fantastic Team.
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Fast and easy online service.
Great products. Easy to find online.Easily assembled. Delivered right to my door. Very happy with my purchase. Customer service was awesome. Lovely staff. Would definitely recommend to other people. A+++
1 comment
Fantastic F.Fantastic Furniture
Hi Deon, thank you very much for shopping with us. We're so glad to receive such an incredible grade with the A+++ and we hope to serve you again in the future! Regards Nick and the Fantastic Team.
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DarrenCentral Queensland, QLD
- QLD, Rockhampton
- Verified customer
Good products good service but due to the current covid situation limited office furniture stock available
Easy store navigation, great range of products, top quality & good value for money items. Very satisfying range of new products in all categories of furniture with plenty of options available
1 comment
Fantastic F.Fantastic Furniture
Hi Darren, thank you so much for choosing to shop with us. We are happy to hear that you like our range of products, and we hope to see you in our Rockhampton store again soon! Regards Nick and the Fantastic Team.
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JasHobart, TAS
Affordable and looks great
Exactly what I was after, great quality and very modern look. Plenty of choices and only 2 weeks for the delivery of the items which is perfect for me. Thanks
1 comment
Fantastic F.Fantastic Furniture
Hi Jas, thank you so much for choosing to shop with us. We are so glad to hear that you were able to find what you were after, and we hope to serve you again soon. Regards Nick and the Fantastic Team.
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JeanWide Bay-Burnett, QLD
Just what we needed
We found what we wanted without any problems. Sadly the item was not in stock due to the COV 19 and we will have to wait more than a month for delivery. It would be nice if Fantastic could stock more Aussie made products. We have bought lots of pieces here and hopefully our office chair will be just as good as the others.
1 comment
Fantastic F.Fantastic Furniture
Hi Jean, thank you for choosing to shop with us in Hervey Bay. It is great to hear that you were able to find a suitable office chair, but I do apologise for the waiting time. We hope to see you in st... Read more
ore again in the future! Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
AdamSouth East Queensland, QLD
Got what I wanted but was not made welcome
On two visits to the Capalaba store in the last month, I was able to get what I wanted but never felt welcomed by the staff. On my visit today there were three staff and I was the only customer!
1 comment
Fantastic F.Fantastic Furniture
Hi Adam, thank you for shopping with us in Capalaba on two occasions. I do sincerely apologise that you were not made to feel welcome during either visit. If you would like to discuss this further or ... Read more
send through additional details, please feel free to send an email to [email protected] Regards Nick and the Fantastic Team.Similar opinion? Write a review on ieatwords.com.au!
I am happy and satisfied
I am happy with the my online purchase of some indoor products from Fantastic Furniture. There were plenty to chose from. Purchase process was straight forward, there was quite few payment options.
1 comment
Fantastic F.Fantastic Furniture
Hi Ben, thank you for choosing to shop with us. We are happy to hear that you like our range and satisfied with your purchase. We hope to see you back again soon! Regards Nick and the Fantastic Team.
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Questions & Answers
Lucy Masked
I am putting the legs on my marella 3 seater and I have no idea where the extra bolts go! There are 4 big long ones but don’t know where they go.
Thanks
1 answer
Fantastic F.Fantastic Furniture
Hi Lucy, you have likely just received extra bolts, however feel free to send photos of the legs to [email protected] for further assistance so we can ensure it is safe to use in its current state. Regards Nick and the Fantastic Team.
Audrey M.asked
Hi do you sell spare flat pack pieces for the bridge buffet furniture?
1 answer
Fantastic F.Fantastic Furniture
Hi Audrey, we don't generally sell spare parts, however if you are in need of any due to them being damaged or misplaced please feel free to reach out to your nearest store by phone. Kind regards Nick and the Fantastic Team.
Kerry M.asked
Hi i have seen this white single chaise $599 says 5-6 weeks as its out of stock. Can u contact me when stock in please.
Regards
Kerry
3 answers
Fantastic F.Fantastic Furniture
Hi Kerry! Unfortunately an order would need to be placed for this particular item to come in stock, as our sofas and chaises are 'Made to Order' products. We apologize for any inconvenience this may cause. Regards, Jivani.
Hi Kerry, what chaise were you talking about as I was at fantastic furniture yesterday and I bought a chaise in the Hampton range and I can tell you they don’t make any sofas or chaises in white as I asked when choosing my fabric and I was standing with the fabric swatches when I asked there is definitely no white
Fantastic F.Fantastic Furniture
Hi Debbie, you are correct in that we do not have any white fabrics, but our Standard Abba Linen is quite light and can be viewed here: https://www.fantasticfurniture.com.au/Categories/Range/Hampton/Hampton-Sofa-1-Seater-Chaise/p/HTMSOF1CHSELABBLIN This is our only 1 seater chaise at this time as well. Hope this helps! Kind regards, Nick.
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Fantastic F.Fantastic Furniture
Hi Kim, thanks so much for choosing to shop with us. We are so glad to hear about this experience, and we hope to see you back again soon! Regards Nick and the Fantastic Team.