Can't fault this provider. I did a tonne of research, and the only cheaper option would have been a slower connection (30Mbps with Belong). Flip Family is 43Mbps unlimited, for under $60/month. Connection was booked 3 weeks in advance, and occurred within 1 day of the booked day. Speed is good, see attached image. No dropouts. Communication was via webchat, where they would reply within 2 hours via email. No dramas. Only one minor thing, I am unable to see my data usage on this company's website. Cheap as chips, but it works.

I have received drop outs
Customer service needs improving
Right information needs to be told when it comes to pricing and better attitude to your customers including how to speak to ppl

Signed up for the family 50 nbn last week and couldn't connect, multiple calls to flip to find out what the cause is. Told they will call back within 48 hours every time and never did. Called today to cancel and was put through to a bloke named Jorge, he asked some questions and figured out that we had been told to connect to the wrong uni d port. Once that was changed we had internet. connection has been good so far, seems that you need to speak to the right person to get a result. Good job jorge!

Its been over a week since I churned and it has generally been okay. My internet has been generally fine and faster than the ADSL2 I was previously using. My telephony voice quality is actually better than the quality through the exchange. We did have at least one dropout that I am certain of. This occurred last Saturday night for about a half an hour. It was during this time that I was to learn that there is no after hour support. I did call on the following Monday and asked to speak to a FlipTV manager about the lack of after hour support BUT yet to receive a call back :<
With the exception of this one incident, I am pleased with our service.

Good Internet! Just not happy about having to constantly pay two months in advance. Especially when debited 3 months in first two weeks, so a lot of money up front!

I was told when I signed up that there would be no interruption switching from my old company to Flip and I would pay 2 months up front and not billed until the end of the 2 months. I was 4 days after they disconnected my old service until they sent me the modem configurations even after talking to them as to why I had no connection. They also billed me 1 months earlier than they stated and changed their story when I asked about it. You get what you pay for I guess

Frequently checking speed, it is around 35Mbs to 42Mbs, good speed.
However, I still do not access Free International TV Channels unless sign up to order a TV box and upgrade package.

Had issues with dropouts in the first week .. It got fixed been fin for 9 weeks until recently now they get the technical staff to call u back.. which they never do. Was very happy with flip at the start but may go to another provider if It doesn't get fixed soon

I STILL have issues on my connection. The telephone is in 02 area instead 03. Also when switched off during night, next morning I have to re-set modem again. But I wish could solved soon. Otherwise I leave soon.

Been with them for 6 months. $60 for NBN 50 and $10 for phone can't beat that. The big bonus for me was no connection fee and can bring your own modem - I couldn't find that anywhere else

No issue so far, speed is ok, easy to connect and fast connection, nice customer service.
Will highly recommend the service, good price.
House connected in few days thank you

I have never experienced any dropout. Speed is exactly the same as what they advertised .I can watch Netflix, youtube without buffer. Happy with technical support as well. Price is competitive compare to big providers. I will recommedo to my friends

Signed up and configured in two days. Took a couple of tries with my modem (Bring Your Own) but after 20 mins I,m on. No dramas what so ever. Thanks

We are kind of broke, so any place we can pinch pennies is welcome. At $40 this plan is $20 cheaper than any other unlimited plan. It is fast enough to stream 2 Netflix HD streams, though a little shy of the requirements to stream 4K content (I have not tested).

The internet has gotten more bloated, so some websites do seem to take 2-3 seconds to load. An adblocker would likely help. I grew up with dialup so have no complaints.

This connection is on fttp. Last fliptv connection was on fttn. I notice no difference in practice. Customer and tech support has always been friendly and efficient in the rare event I need to talk to them. Likely overseas, but I could care less. Ty for a good service.

Both Sales and Technical Support were fantastic. It got quickly connected by Rxxxxxxx (Technical Support) in the morning as scheduled. No drop out bad experience. Possibly in my area, a bit of congestion or whatever not hitting download 10mbps (wifi) but I am ok with the 9.0 to 9.9mbps. My other friends have better experience than I have with their download speed. Simply great value for money as long as they retain base price $39.90 minimum for one year.