Received my lovely rustic bedroom suite yesterday, am so in love with it. The delivery drivers were great and assembled my bedroom suite for me. Staff at the store we also so helpful.

Great services, very friendly staff who helped organise bed and mattress combo to be delivered to new home, suggesting the best options to get a bed as soon as possible despite a lot of stock being unable due to impacts of covid19

Me and my partner went in looking for a couch, on arrival all the couches we looked at we were told it would take 3 weeks to deliver, for a phone call 2 days later that Jude had got us the couch earlier so instead of 3 weeks it will be a week. How good!!

I walked into the store and knew exactly what bed suit I wanted. It was not in stock but Jude went above and beyond to call around and find me all the parts to the bed suite and have it delivered in four days. I'm so happy with all the effort she put it. She is amazing at her job! Also super helpful with picking a mattress

Kylie was amazing, there was little stock but she was able to find a product and was able to have it out within a few days! very happy & grateful - thanks Kylie!

I told the staff member (Michael) what I was looking for and he took me straight to it. He showed me a couple of different beds but the first was perfect. I then wanted recliners, he was able to show me a number of styles, on his suggestion I went with the leather. I'm so happy with my furniture, I even put the bed together myself, so I went back and bought dresser. Pick up was easy and fast, Thanks Michael and the staff. Will recommend you.

A huge thank you to Adrijana who went above and beyond to help me choose the right furniture for my entire house. I would also like to thank Kylie and Kane for their wonderful customer service.
You have all been fantastic and made the entire experience a wonderful one.
I love all my furniture! Great quality and looks amazing!
Thank you again!

I found this store by accident having gone to the Home Centre to see another store. As much as I have noticed there are some bad reviews here, maybe it all depends on the store and staff. The staff at Springvale were wonderful, very kind, very patients and helpful. I bought a stunning oak dining table and chairs and saved over $1,000 compared to other stores and the one at Focus On was even better than the big brand stores. Delivery was on time, no issues. I can only say good things about this store, they were great and the table is even better!

We spoke to a person called `[name removed] about Delivery to Keysborough and was told it will be on a Wednesday. So i went on line and bought the item on Monday 30th March @ 6pm payed big $$$ for the couch. Today my wife calls the store to find out if the order went through and to see if its still coming on Wednesday. Today we get told it will be a Thursday as i did it on line after 5.30pm. So i had to move all my jobs from a Wednesday to a Thursday because i run my own business. So i can be home for the delivery. Did not even offer me to come and pick it up. Staff was so rude on the phone this morning and this afternoon. Never buy from the dandenong store again.

I purchased from Focus on Furniture on Bendigo back in January and was quoted a delivery time frame of mid to late March. I received a phonecall from Torri last week to inform me that my products had been delayed until mid to late May due to exporting issues out of China. While it is a bit annoying that my dining setting won't arrive for another 8 weeks or so I understand that with everything that is currently happening it is totally out of their control. Torri was very apologetic for the delay and even offered me free delivery for the inconvenience.
Thanks for the great customer service Torri! we will be back in future for more items!
Maybe once these delays are over though ;)

My husband and I recently moved into a new home and needed to furnish the place with new items.
We knew, from previous experience, that Focus on Furniture had wonderful pieces within a reasonable price range. We were lucky enough to be served at the Springvale store by David.
David had great insight into what would suit our new home and knew all of the products in the store.
He was extremely helpful and his knowledge of what would look nice/within our price range was phenomenal.
We want to say a big thank you to David for his exceptional knowledge and vision for our home!
Our new couch, dining table + chairs and bar stools look AWESOME!

Thanks so much David and Focus on Furniture Springvale!

We bought a dining table from Focus on furniture and was looked after by a lovely lady named Bea. She was an absolute gem when we had to go back to buy chairs separately. She went out of her way to assist us and we appreciate her efforts! thank you Bea. Keep doing the amazing work that you do :)

I recently purchased the Rustic bed suite and the Kennedy TV unit and coffee table. Really happy. Good quality, affordable, really easy process. The people who came to put it together were on time, efficient and friendly.

Went into the Focus on Furniture store at Springvale and was served by David. David was extremely helpful and his knowledge of products was phenomenal. He was very helpful in helping me choose my new lounge and went above and beyond to look after me with the price also. Great service and can't thank you enough. Anyone looking to buy new furniture for your home must go down and see David at Focus on Furniture Springvale!

Amazing service!
Kylie(Manageress)is the BEST! She had all the time in the world for me.. sooo helpful, delivery guys were Awsome! Very friendly, gave me almost an hour notice that they were comming, set up everything and took all the boxes... I’ll deffinetly be back!
Cheers
Dianne!

Our mattress is amazing, we cant be happier with the quality of our purchase. The staff took time to understand what we wanted and were knowledgeable about the products. Thank you for your help!