My connection is totally reliable even in bad weather which is brilliant especially when you're out in the country. Notifications of scheduled maintenance is supplied well in advance and usually takes place during times suitable to most customers so no complaints on that score. The added bonus data for school holidays is brilliant and the grandkids love being able to use the computer almost as much as they do at home where they have unlimited data (but have to pay for that privilege). I wouldn't change my provider in a hurry unless things change drastically and I'm hoping that that's not the case so until then and if things keep up the way they are you have one happy (Jan) customer. Thanks Skymesh and keep up the excellent work.

One issue is the data usage comes of my standard peak allowance each month, even though time stamping shows my main days use is most often in the off-peak times.

Connection has always been good, even in really bad weather. Always notified well in advance to any upcoming maintenance. Would love to have unlimited data but in the country so may take a while.

2 years with Skymesh, no problem I'm very happy. The connection is acceptable. I don't know other suppliers but about Sky mesh, I haven't to be dissatisfied. When the dish moved with the wind, Skymesh fixed it quickly and of course for free.

Sky Muster has been reasonably reliable with our current 'UP TO' 25Mbs speed. I have regularly checked speeds and it is usually close to what they claim. However I notice that if you upgrade for a period (even just a month) then wish to downgrade after that period, you will find the plan you were on previously has disappeared and is replaced with a plan costing more. This means you will need to pay more for a comparable speed/data plan. Sky Muster seems to operate as a one way 'upward ratchet' service ... in that there is no going back. I guess this is smart business practice but a cunning arrangement for the unsuspecting.

Had service for approx 3 months
Had no problems to date
Skymesh has been very helpfull with service connection and service
Have had service throughout the connection and been happy with the price and connection speed

We live in the country and have always had good reliable service. I do not use the computer a great deal so I am satisfied with the plan I am on. I have had to contact Skymesh only a couple of times in 10 years and have always spoken to pleasant, friendly and helpful people.

We changed our provider because we were paying to dollar for crap service. So far with Skymuster, we’ve had no problems, change over was seemless. We’re pretty happy so far.

everyday the internet drops out sometimes for periods up to 8 hours in which time i also have no phone available, i have a 25mbit plan but barely reach 5mbit at any time of day or night, customer service refuses to help and blame everything on nbn co, try another company if you want what you pay for

I currently have an ongoing conversation going with Skymesh about their misleading advertising and their practically useless evening download speeds, which are as low as 1mbps. It’s either their problem or it’s an NBN issue (which I doubt given that my understanding is that the 2 Satellites are undersubscribed) and I intend to take the matter to both the ACCC and the NBN if Skymesh don’t fix the problem fast.

My download speeds are now less than I mp . Totally unacceptable and most disappointing given what skymesh maintain are their speeds.
No satisfactory solution is offered and from other reviews none likely.
Next stop the accc.

My evening internet speed is crippling and I have to wonder if SkyMesh are taking on to many customers, and can no longer meet mutual obligations. 25 mps plan. Three speed tests 4.3 mps (Fastcom) this was the one the skymesh consultant referred me to, 2.13 (Wistleout), 1.94mps (Google). These were all taken with a direct connection over a 30 minute period. I am paying $49.00 a month for this, when I signed up for a 25 mps plan. I will be ringing NBN prior to contacting Skymesh again.

as stated in title, my connection drops almost daily, sometimes up to an hour.
whenever i have contacted technical support, they have pushed the blame to nbn, which very well might be true, but saying this after making me perform the "list" during every call.
peak hour speeds (1500-0100) connection speeds drop to under 8mbps (paying for 25).
if ur going to get nbn, you would be better off forking out for a fibre connection and stay away from fixed wireless.
(also written on mobile as connextion has been down the last 3/4 hour)

The internet connection is horrendously slow. The customer service is also horrendously slow. Turns out there is apparently a faster satellite for cheaper rates than what I have but (like the banks) they don't TELL you these things.

Prompt and excellent service from tech staff. Helped me with setting up connection . Staff are also helpful and patient AsI have just joined Skymesh I am unable to comment on the reliability of connection.

Prompt, professional, friendly service from local team - great to deal with.
Great internet speeds, service and options.
After dealing with Telstra for 40 years - Skymesh has been a positive, fresh and rewarding experience.

Only had on a few days but all working fine, but it's the service I'm impressed with. Real people to talk to to get answers quickly. Friendly and efficient! highly recommend.

Friendly service, Installation was fantastic and thorough.
Information sent quickly on setting up
emails.
I have recommended Skymesh to a lot of people in the District. So far so good.

Thank you