Daniel BAU
Small allowance, unreliable connection, great support staff
3 days into new billing period and no internet connection (other than the 5 minutes after a call to tech support). The satellite struggles to find a connection at the best of times and buffering of even the standard definition Netflix shows is a real let-down for this company.
The tiny GB allowance in this 4k age is disgraceful for the money charged and there is no other internet available for those in rural Australia.
Similar opinion? Write a review on ieatwords.com.au!
kate.arnall83Carroll
- 2 reviews
Works great in a small country town
I love sky mesh not only is the internet running smoothly but I never have any drop outs. I also enjoy being able to ring the company and I speak to someone with fluent English speaking. Great work skymesh you have a happy family here with your services.
1 comment
Similar opinion? Write a review on ieatwords.com.au!
jepNorthern Region, NSW
Rural Service
Its reliable and great considering I can't even get mobile phone coverage. Skymesh customer service is exceptional. I would be totally lost without this kind of access due to living in a remote rural setting.
Similar opinion? Write a review on ieatwords.com.au!
Find out how SkyMesh compares to other Internet Service Providers
Know better, choose better.
92 SurfFar North Queensland, QLD
A vast improvement
The service is a vast improvement over the service offered by Telasta. No delays no dropouts, just excellent and reliable service. Download speeds surpass anything which Telstra offers the clients in this remote area.
Similar opinion? Write a review on ieatwords.com.au!
Skymesh Service
Their plan rates are competitive & have great technical support. Always friendly and helpful. Have had very little problems with the service, most issues have related to our equipment or external interference.
Similar opinion? Write a review on ieatwords.com.au!
Pierre H
- 2 reviews
Skymesh satellite above expectations
Based upon experience with alternate providers expected -( actually just hoped) for improved connection. Have had no dropouts or issues requiring rectification over last two years. I should not be unduly happy receiving a service that delivers what it said it would, however Skymesh has delivered and for that I am grateful and perhaps a little less grey.
Similar opinion? Write a review on ieatwords.com.au!
Patricia VintonCentral, SA
- 2 reviews
my joys their downfall.
I am more than happy with my connection, I live behind my sons house in a caravan and my reception is A1, they have another company which is always dropping out. I have a smug look on my face when this happens as I know mine is fine. Thank You.
1 comment
I do not know how to transfer invoice or such to add to this review
Similar opinion? Write a review on ieatwords.com.au!
RangemoreCentral West, NSW
Thrilled to have Internet NOW on our rural property!
Skymesh Sky Muster Satellite has been a blessing for our family on our rural property. Only been able to get Internet the last year & it has helped enormously in every way. Appreciate the free holiday extra GB for we are always on it 24/7! Thank you again from us Farmers Cheers
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Phillip M.Central West, NSW
skymesh satellite
I have been totally satisfied with Skymesh Satellite plan. There is no buffering, the speed is great, communication re-disruptions that are done non peak( middle of night) are appreciated, as are notifications of data used. Extra data provided in school holiday times for free is appreciated. I don't have kids but this is usually the time my mates with familys visit my remote rural property. I'd recommend them.
Similar opinion? Write a review on ieatwords.com.au!
Find out how SkyMesh compares to other Internet Service Providers
Know better, choose better.
Fantastic service
The satellite internet connection was installed professionally, on time and just where I wanted things located. It worked immediately (before the installer left) and it has not missed a beat since. (almost 2 years)
Speed is good and the Skymesh support has been great even though We have only needed it twice.
I can not speak highly enough of the company and the service. Even their billing is reliable.
Similar opinion? Write a review on ieatwords.com.au!
Bron
- 2 reviews
- 2 likes
Totally reliable
The satellite was installed quickly, there is always great communication, there is absolutely no fuss in the operating of the unit. I am ver y happy to be a Skymesh customer.
1 comment
SkyMeshSkyMesh
Morning Bron! Thanks so much for taking the time to write your great review! It's great to hear it's all been working well and you're happy with the service! Please let us know if there is anything we can assist with. - Thanks, Ben
Similar opinion? Write a review on ieatwords.com.au!
Can’t fault Skymesh
We live in a rural area and have been very happy with all aspects of Skymesh. Communication is great. Tech support when required has been very helpful. Love the choice of plans. The extra data during school holidays is much appreciated. Been with Skymesh for 10 years and wouldn’t change. We would highly recommend Skymesh.
1 comment
SkyMeshSkyMesh
Hey Lynda, Thanks for taking the time to write your review and thank you for your loyalty over the last 10 years, we appreciate it. Glad to hear you're enjoying our school holiday data!
Please let us... Read more
know if there is anything we can assist with. - Thanks, Ben.Similar opinion? Write a review on ieatwords.com.au!
ManzieGippsland, VIC
Love the satellite, we have two, best ever.
We have had no dropouts, only when electricity went off. A phone call to Skymesh fixed the problem. Very efficient and friendly. Well done...! Best service ever, thank goodness for the satellite for regional residents, next best thing to our city counterparts!
1 comment
SkyMeshSkyMesh
Hey Manzie,
We really appreciate you taking the time to share your experience with us and writing a review.... Read more
Please let us know if there is anything we can assist with.- Thanks, Ben.Similar opinion? Write a review on ieatwords.com.au!
garryjmorrisonWide Bay-Burnett, QLD
all good
did have some connection problems once, was fixed real quick have had since came out even before nbn, but takes forever to get them on the phone when ring up that the only thing that is annoying beside that all good
1 comment
SkyMeshSkyMesh
Hey Garry,
Thanks for taking the time to write your review. ... Read more
Thanks for your feedback on our phone wait times. We are always looking for ways to improve our service. Please let us know if there is anything we can assist with. - Thanks, Ben.Similar opinion? Write a review on ieatwords.com.au!
PERFECTION - NO PROBLEMS
all good - love it! No issues with the service - living in the bush we depend on a reliable service and have been very satisfied - even when struck by lightening the problem was fixed without any charges
Similar opinion? Write a review on ieatwords.com.au!
Find out how SkyMesh compares to other Internet Service Providers
Know better, choose better.
Best Satellite provider we have had since 2003
NBN-SB-60-140 Plan
Apart from the odd dropout, which can be resolved fairly quickly by myself - and the odd slow speeds as yet I have only needed to contact Skymesh twice!
Usually have an issue after maintenance - turn off equipment and re-set fixes that - we also use our phone on VOIP and that is good 95% of the time.
Speeds are not what we pay for but usually manage 2-6 mbs - fast enough for our needs.
Prior to Skymesh we had used 3 other providers which were abysmal - Skymuster has been great and Skymesh have met our needs very well!
Similar opinion? Write a review on ieatwords.com.au!
PopsNorth-East, TAS
- 3 reviews
When all else fails i still have internet
Never had dropout connection always there and notified well in advance of upgrades and maintenance to nbn so I can plan around them maintenance always done night and early morning so no hinderance really
Similar opinion? Write a review on ieatwords.com.au!
WezVictoria
Content with service where we live
Were not big users but occ watch a movie Utube together & content w service where we live. Good convenience how they use email to keep us informed- access, data use
Similar opinion? Write a review on ieatwords.com.au!
Daryl SDarling Downs, QLD
Local call centre a big plus. Talking to a local is much easier. Excellent service, would highly recommend.
VOiP is echoy. To be fair they did warn me it would be. Otherwise excellent reliabilty and service. I did want FTTP, then settled for fixed wireless, then had to settle for satellite. However my service is more reliable and averages faster than my son's fixed wireless.
Similar opinion? Write a review on ieatwords.com.au!
Big Improvement from a few years ago
Things are never going to be perfect on a satellite internet system. There will always be stormclouds getting in the way or rain maky things patchy, so, yes, there are more drop outs than a solid copper or glass fibre connection would give. Those things are an NBN issue, anyway.
We used Skymesh a few years ago and found the service to be poor.
We gave them another chance at our new address and they have been great.
Very fast connection times.
Notice of planned outages.
Helpful suggestions on setting things up to work better.
Very good ISP for us here on Satellite.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Stuasked
I am looking at this for a houseboat on the murray. Can this system be mobile?
1 answer
Hi Stu
Skymesh are a great company to deal with, they will have answers to all your questions
We would not have communication service if it wasn’t for their help
You need a power connection source for the modem and something stable for the dish to be mounted on
Please it’s worth a call to the Skymesh team
Summerasked
Hello We have Skymesh at our rural property, but when I am away schooling the kids I have Belong NBN. I want our skymesh email account as our main one, but I cannot configure as Belong do not have an email service. I can receive skymesh emails, but not send. Can you please help?
3 answers
Hi there,
I have contacted Skymesh at this email address [email protected]
I think that a good option would be to setup an account, say with Gmail etc, which you should be able to access from either NBN service. And you should be able to setup Gmail to check your skymesh email and/or have your skymesh emails forwarded to your gmail account. This also gives you some protection against viruses, spam, etc.
Many thanks. I think that’s the way I’ll have to go.
Adrian D.asked
Hi, We live in a rural area & tether using our mobile phones. The kids do the same with there phones for gaming. This becomes expensive & is quite slow. I have checked & your fixed wireless is available to us, Can you supply an unlimited service fast enough for gaming, downloading & casting etc.......
Cheers
Adrian
3 answers
Hi there, we also live in a rural area and are happy with sky mesh for internet. But have had our landline removed and are each paying $10.00 pm for mobiles with Belong plus $5.00 per month for unlimited calls to uk. We have no extra costs, the service is good. But we use our phones for calls only. I can highly recommend both Skymesh and Belong. I hope this helps.
I think your question was meant to be sent to Skymesh?
Skymesh speed will allow streaming, but gaming may be a problem. Check download speeds on each of the Skymesh options.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
SkyMeshSkyMesh
Hey Kate,
Thanks for your great review! It's so great to hear your service has been running smoothly! It's what we love to hear!... Read more
Please let us know if there is anything we can assist with. - Thanks, Ben.