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Perfect price, delivery and installation
Had my new bed frame delivered and set up today by the team from Snooze Marion. Very quick and efficient and on time, took away my old bed base as well. All done in about 20 minutes, cannot recommend them enough
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Exceptional servicr
Very satisfied with range offered and service provided. We came out with exactly what we wanted. Liane was amazing and her customer service exceptional
1 comment
SnoozeSnooze
Hi Kate, thank you for taking the time to leave a review here. We're thrilled to hear that you had a pleasant experience in-store and are happy with your purchase. We'll be passing your feedback on to the team in Noarlunga.
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Top service from all concerned
Excellent help from Jorgia from phone call to in store buying.Delivery men were excellent and the service of putting the two single beds together excellent. thank you
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SnoozeSnooze
Thank you for leaving a review Shan. We're happy to hear you had a good experience and will be sure to pass this feedback along to the team in Marion. Regards, Snooze
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Great service
It was an easy and pain free shopping experience mainly due to the salesman Yogi. Couldn't fault him just excellent.
1 comment
SnoozeSnooze
Thank you for the review Thommo. We're happy to hear that you had a great shopping experience and will be sure to pass this feedback on to the team in Marion. Regards, Snooze
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Would definitely recommend Snooze
Staff weren't pushy but most helpful. They had a good knowledge base on the product. They explained the delivery process and kept to their word on the time line.
1 comment
SnoozeSnooze
Hello Annette, thank you for taking the time to leave a review here. We're happy to hear that you found our team to be helpful and knowledgable and will be sure to pass this feedback on to the team in Marion. Regards, Snooze
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HsgreenAdelaide
- 2 reviews
- 1 like
Great service from start to finish
We called into Snooze Marion on a whim and walked out with a new mattress. Despite the store being busy we felt valued as customers and were shown a number of options to choose from. Price negotiations were smooth and we were happy with the deal we got. After sales service was great. We were kept informed and after booking the delivery day received confirmation texts with a reasonable window for delivery. The delivery drivers were prompt and courteous, took away our old mattress and unwrapped the new, put it in place and took the rubbish away with them. We were impressed with the overall service proposition and love the mattress we chose.
1 comment
SnoozeSnooze
Dear Hsgreen, thank you kindly for leaving your review. We are very pleased to hear your experience was so smooth from start to finish. We will pass this feedback onto the team at Marion. We hope you ... Read more
enjoy sleeping on the new mattress. Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
MezMetropolitan Adelaide, SA
- 2 reviews
- SA, Marion
- Verified customer
Bought a new queen sized bed - very happy
Just bought a new queen sized bed from Snooze Marion. Wonderful product and efficient friendly service. The delivery men were so helpful and did a great job on a stinking hot day. Thank you Snooze!
1 comment
SnoozeSnooze
Hi Mez, thank you for leaving a review of your recent experience with us. We're happy to hear that you are happy with your new bed and will be passing this feedback on to the team in Marion. Regards, Snooze
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Brilliant service
I have had the most amazing experience. Great service. Friendly and informative you really are confused when buying a mattress. The staff made the whole experience so much easier The guy's who delivered we were professional friendly and efficient.
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SnoozeSnooze
Hi Kym, Thank you for sharing the details of your recent visit to Snooze Marion. We're pleased to hear that you had an amazing experience both in-store and with our delivery team. We'll be sure to pass your feedback on. Regards, Snooze.
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Brilliant customer service
The store was very easy to find,
I am very satisfied with the product that i brought
The bed was assemble for me by two very nice men and all packaging was taken away.
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SnoozeSnooze
Thanks for taking the time to leave a review Wendy. We're glad to hear your experience was satisfactory and the store was easy to find. We'll be sure to pass your compliments along to the Marion team. Regards, Snooze
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A little disappointed
The sales people were very professional and convinced us that the Australian made product would be of the highest quality but when delivered it was a little disappointing. No pre drilled holes, size of wood compared to gap made it difficult to know where to drill. Thank God we had a drill as this was not made clear that it was a requirement. Very simple construction for the price paid and padding is not all even. Delivery men were pleasant and punctual.
1 comment
SnoozeSnooze
Hi Tina, thank you for taking the time the leave a review. We would like to look into the issue with assembling your new furniture with you further. If you could email [email protected] with yo... Read more
ur contact details and any picture of the furniture, we can address your concerns either with the team at the store or with the assistance of the supplier. Any inconveniences are sincerely regretted and we look forward to hearing from you. Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
Great customer service
Great bed for a great price
Delivery on time and well organized in a two hour window no waiting around all day
Very helpful and friendly staff
1 comment
SnoozeSnooze
Hi Sue. Thank you for your kind feedback, which we will pass along to the Marion team. Regards, Snooze
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JedAdelaide
Amazing service and amazing deal!
The staff at Snooze Mile End were amazing and helped us gain an incredible deal on a king bed mattress, king bed frame and mattress protector. We were provided with excellent feedback and service for the staff to help us select the most suitable mattress for our sleeping preferences and buying a king size mattress for the price of a single was an absolute no brainer!
1 comment
SnoozeSnooze
Hi Jed, thanks for your review. Great to hear you were happy with the service in-store from the team at Snooze Mile End. We will be sure to pass your feedback on. Enjoy your new bed! Regards, Snooze.
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gminerviniMetropolitan Adelaide, SA
- SA, Marion
- Verified customer
Excellent Customer Service and Advice.
We have been thinking of upgrading our bedroom furniture for a while but we were uninspired and couldn't find anything we liked. On returning to the car from another store we decide to have a quick look in Snooze at Marion SA.
About an hour later thanks to the outstanding help and advice from Dana and Jordie our problems were solved and we have new bedroom furniture on the way!
This is the second major purchase we have made with Snooze and their service and pricing wind out every time.
1 comment
SnoozeSnooze
Hi gminervini, thanks for taking the time to leave a review and returning to our stores. It's great to hear you had such a positive experience in the Marion store and with our team members Dana and Jo... Read more
rdie, we will be sure to pass this feedback on to them. Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
Bloody fantastic
The show room service excellent and well done to the delivery boys a good job bye all will highly recommend well done snooze Marion and great job Georgia
1 comment
SnoozeSnooze
Hi Mick, thanks for your review. Great to hear you were so happy with the experience and team at Marion, we will be sure to pass that feedback on. Regards, Snooze.
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Great service
Found the service at Snooze Marion to be first class. Talked us through the options. Did not rush us into a purchase. Delivery with no fuss. Highly reccomend.
1 comment
SnoozeSnooze
Hi Jbrown, thanks for your review. Great to hear you had such a positive experience in the Marion store. We will be sure to pass this along to the team. Regards, Snooze
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DarrenAdelaide
- 4 reviews
- 4 likes
Very good overall experience
Good experience from the staff in store to the delivery guys. Found something unusual and was Australian made as a bonus. Unfortunately the manufacturer is closing after many years.
Both Snooze & the factory helping us get an extra piece before it’s too late.
Such a shame to have one less Australian manufacturer around, looks like good quality furniture.
1 comment
SnoozeSnooze
Hi Darren, thanks for taking the time to leave a review. We're pleased to hear you were satisfied with the product and service, and will pass it along to the Marion team. Regards, Snooze
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DylanAdelaide
- SA, Noarlunga
- Verified customer
Brilliant price, brilliant service got exactly what I wanted fast and easy
Very satisfied with the product range, excellent staff and service. They pulled mattresses from out the back so I could try. Didn't try and give normal sales pressure to buy more expensive items. Very happy with service and will recommend to people.
1 comment
SnoozeSnooze
Hi Dylan, thank you for sharing the details of your visit to Snooze Noarlunga. We're so happy to hear that you had a wonderful experience and will be sure to pass on your feedback to the store. Regards, Snooze.
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AndyAdelaide
- 3 reviews
Great service all round
Service in store was great with Ricki and team Marion, SA. Sorted us out with 2 kids beds and matteresses. The price was fair. The delivery and service post purchase was really really good! The guys kept us updated all the way along. I can highly recommend them. Andy
1 comment
SnoozeSnooze
Hi Andy, thanks for sharing the details of your visit to Snooze Marion. We're really pleased to hear that you had such a great experience with Ricki and the team. We will pass your feedback onto the store. Regards, Snooze.
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CakemommaMetropolitan Adelaide, SA
- 15 reviews
- 3 likes
- SA, Marion
- Verified customer
My son loves his new bed
Went to snooze Marion store and spoke with yogi he was very helpful on helping me choose a bed for my 17 yr old son who is having major back surgery next month I was looking for a bed that would be good also for me I and easily get my son out of after his operation being so tall we wanted a bed that was higher so less strain on both our backs so we purchased a Sealy Posturematic we got it a week earlier than expected so that’s what I call service looking forward to seeing how my son sleeps his first night in his new bed
1 comment
SnoozeSnooze
Hi Cakemomma, we're delighted to hear that you had such a great experience at the Marion store, and that the team did such a great job addressing your needs for a bed that will help with what's coming... Read more
up! We hope it goes well and that your son has many restful night on the new bed. Regards, Snooze.Similar opinion? Write a review on ieatwords.com.au!
- SA, Mile End
- Verified customer
Very disappointed
Ordered a bed and mattress from snooze mile end and was told it was in stock and would be 2 weeks away. Rang at the two week mark and asked when it would be delivered. Was told it would have to be made and would be 6 weeks, decided not to cancel cause 6 weeks was annoying but not to bad. 6 weeks came and I had to ring them again still no bed and was told it would be another 4 weeks if I knew this from the start I would have never bought it. At least they said they would assemble the bed. Another 4 weeks pass and I have to ring them again and wa...Read more
s told it would be another 2 weeks away. Finally after 3 1/2 months I got my bed. The most annoying part is that they didn't have the decency to call me once and I had to call them every time. A business can't keep blaming their suppliers, a business should have good practices and processes in place to prevent this from happening especially in today's competitive market. Their customer service was shocking to say the least and I would never recommend purchasing a bed from them.1 comment
SnoozeSnooze
Hi Dan. Thank you for leaving a review on your experience with Snooze. We're sorry to hear our service has not met your expectations on this occasion. To allow us to follow this up for you and reach a... Read more
resolution, can you please send through your contact details and order number (if possible) to [email protected] Regards, SnoozeSimilar opinion? Write a review on ieatwords.com.au!
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SnoozeSnooze
Hi Chris, thank you for taking the time to leave your review here. We're delighted that you are happy with the experience you've had with the team at Snooze Marion, and we will pass it onto them.
Regards,
Snooze.