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Reviews

4.3

641 reviews
5
(383)
4
(164)
3
(45)
2
(26)
1
(23)
  • Build Quality
    4.5 (96)
  • Value for Money
    4.4 (95)
  • Ease of Use
    4.5 (96)
  • Cleaning & Maintenance
    4.4 (95)
  • Noise Level
    3.9 (39)
  • Product is used
    • Daily (86)
    • Several times a week (8)
  • Consistency
    4.6 (85)
  • Milk Frothing
    4.5 (83)
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Roshi

Roshi

  • 2 reviews

Disappointing

published

Disappointed with this product, we have been using this coffee machine for less than 2 months, the one/two auto cup is not working properly anymore. Had to call the customer service, some trouble shooting over the phone which did not work. We have been told we need to take the machine to their service agent in seven hills. Service agent told us it took at least 10 working days to repair it. If it’s going to be repaired, waste of time and money.



Purchased at JB Hi-Fi for $600.00.

AAM95

AAM95South East Queensland, QLD

  • 5 reviews

Great coffee machine for domestic use

published

In December 2022 I purchased our second Breville Barista Express coffee machine. Overall we are really satisfied with the quality of the coffee machine. We initially experienced some difficulty with the water/ steam knob which resulted in some initial difficulties with Breville with regard to customer service and claiming under the warranty, however these issues have since been resolved. The quality of the coffee produced by the machine is of a high standard, and highly customisable to taste. The only disadvantage to the machine is how noisy it is. We live in an apartment, and so am very mindful of using the machine before 7am as it is very loud and sends vibrations through the bench.

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Value for Money
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Milk Frothing
Product is used Daily
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FREEOFCLUBTELCO

FREEOFCLUBTELCO

  • 15 reviews

Great Coffee now that most of the auto functions no longer work

published

Have had mine about two years. Right away the frother was leaking water but meant I had to return it to my place of purchase which was in Melbourne, I live in Sydney (thanks Breville), so I've never used it. I struggled all this time to get a great cup of coffee despite adjusting all options continually, it was hit or miss. About 4 months ago the one/two cup auto fill was cutting out. So now I just hold that button to get it to stay on and control the amount of coffee into the cup. It now makes a consistent great cup of coffee now that I'm in control of the flow. Have to laugh but thats the truth.

Purchased in February 2021 for $640.00.

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Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Geoff

GeoffPerth, WA

  • 4 reviews

Love it...initially problematic but Breville's response was amazing!

published

Had never owned a coffee machine previously but finally bit the bullet! Was in the process of creating the perfect coffee when after 2 months the water flow for the extraction process ceased to turn off. Under warranty, Breville had the machine picked up, repaired and returned to me within a week...thanks Breville...first class response & first class service. Love the machine, makes a perfect coffee and couldn't be happier with it.

Purchased in December 2021 at David Jones for $597.00.

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Milk Frothing
Product is used Daily
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Kerry Kadel

Kerry KadelSouth East Queensland, QLD

  • 2 reviews

Absolutely wonderful

published

Breville Barista is a wonderful addition to our kitchen appliances. It is been used nearly everyday for the last 8 months. Saved us loads of money at the cafe, we prefer the coffee we make at home with our Breville than a purchased coffee from a cafe.

Purchased in May 2021 at The Good Guys for $629.00.

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Product is used Daily
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Jon H

Jon HSydney Surrounds, NSW

  • 11 reviews

Makes great coffee.

published

I’ve never paid this much for a coffee machine, but based on the taste of the coffee, it’s worth it. Better than lesser quality machines and better than the industrial Nespresso machine at my work place. Creamy and full bodied. Easy to use and the built in grinder is handy

Purchased in September 2021 at Myer for $579.00.

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Milk Frothing
Product is used Several times a week
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Virginia Turner

Virginia TurnerSydney, NSW

I love this coffee machine

published

I purchased the machine in December 2018 and I absolutely love it. It hasn't missed a beat and makes delicious coffee. It is well worth cleaning it regularly but it is easy to do. Highly recommend this product. There are good YouTube videos on how to use it too.

Purchased in December 2021 at Harvey Norman for $600.00.

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Product is used Daily
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maggsie

maggsieWestern Australia

  • 19 reviews

Finally, a decent coffee machine

published

Our De Longhi Magnifica died after two years and it wasn't soon enough. While it was better than a pod coffee, it was still weak, cold and not worth the nearly $700 we paid for it. So we decided to take a chance on a semi automatic in the Breville Barista Express. We were surprised by how easy it is to make a coffee using this machine and it only took about 3 or 4 coffees to get the hang of it. Most important, the coffee is hot, it is easy to clean up and it is much quieter than the Magnifica! Really happy with this purchase.

Purchased in January 2021 at The Good Guys for $599.00.

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Product is used Daily
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valberg

valbergGreater Melbourne (Inner), VIC

  • 4 reviews

Much better than I could have hoped

published

For many years we held out on getting an espresso machine as they all came up very short. The real barista always made much better coffee than any of those home machines. Finally we found this machine at with good reviews and a reasonable price tag. We are super happy. The coffee is really good, the consistency is good enough so that with the same beans I never have to change the settings and so far a year in and after taking it camping where it tumbled to the ground in a storm, the machine has not skipped a beat. Very happy and rarely need to get barista made coffee on the way to work any more! The next level up in quality will come with a price tag that is at least double. The one I 'really' wanted was 6 times the price :D

Purchased in November 2021 at Costco VIC, Docklands for $550.00.

Build Quality
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Consistency
Milk Frothing
Product is used Daily
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Shaun C.

Shaun C.Greater Melbourne (Outer), VIC

  • 9 reviews

Everyone needs one

published

I’ve had this machine for close to a year now, it’s gets used on average 3 times a day and it hasn’t missed a beat. Oh great finding new beans and being able to brew them to your preference. This is a must for any coffee lover

Purchased in March 2021 at The Good Guys for $680.00.

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Product is used Daily
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Mark

Markcrib point

  • 3 reviews

Could. Not. Be. Happier.

published

I bought a factory refurbished model to save $150.00 four months ago. Used it nearly every day since, and I could not be happier. Beautiful coffee, extremely easy to use and maintain. The amount of money I have saved on coffee with this thing...

Tip: If the needle is not indicating perfect espresso range, add more coffee to the silver thing so that it has a little resistance when you attach it to the machine.

Purchased in September 2021 at eBay for $500.00.

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Product is used Daily
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hjl

hjlGreater Melbourne (Outer), VIC

  • 11 reviews

love my machine

published

love this machine was a bonus that red one cheaper at time
took awhile to get grind setting right but i have had 2 mild strokes so would be probably easier for someone else .still trying to do milk right have texture right just not hot enough fluked it once .iam just going keep practising .i am sticking to the one coffee single wall filter and i use a different ground one for the double wall filters love it overall .truely reccomend it

Purchased in December 2021 at The Good Guys.

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Cameron

CameronMetropolitan Adelaide, SA

  • 11 reviews

Works great and make really good coffee

published

Best espresso machine Ive owned
- Amazing price for amazing coffee
- could not recommend highly enough
- Steam wand makes perfect foam
- Coffee temperature perfect with easy adjustment
- Easy to use
- Easy to clean
- Better coffee than a barista

alexxmc77

alexxmc77Sydney, NSW

  • 2 reviews

Perfect espresso machine

published

- Best espresso machine Ive owned
- Amazing price for amazing coffee
- could not recommend highly enough
- Steam wand makes perfect foam
- Coffee temperature perfect with easy adjustment
- Easy to use
- Easy to clean
- Better coffee than a barista

Purchased in November 2021 at Betta Home Living for $699.00.

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Ease of Use
Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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Mary

MarySydney, NSW

  • 10 reviews

This Coffee Machine Makes A Perfect Coffee Every Time. Can't Do With This Item. Love IT

published

This coffee machine makes a perfect cappuccino, etc everytime.
Easy to use. If you need help go to YOUTUBE and they can show you how to use this awesome machine.
Buying on Online made it a lot easier as well. I bought it on line and picked it up at the store (Bankstown) It was waiting for me. Thank you

Purchased at The Good Guys.

Manual / Semi-Automatic Coffee Machines

Find out how Breville Barista Express BES870 compares to other Manual / Semi-Automatic Coffee Machines

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Liz

Liz

  • 2 reviews
  • 2 likes

Great machine but customer service lacking

published

I love this machine! I bought it last week for my workplace and great so far! This is why I have given high scores for Build Quality, Ease of Use etc. I have however had a lot of trouble claiming the new offer of 2 months of free coffee beans through Breville. It is like it is made deliberately difficult. First an invoice of sale wasn't good enough, then proof of payment on our system. Now I am being told I have to get a receipt from Bing Lee with my name on it and not my company who paid for it. There is no mention in the terms and conditions about a company not being made the offer. It has really tainted my whole view of Breville who I previously held in high regard. I will keep trying but it has been a letdown.

Purchased in December 2021 at Bing Lee Physical store for $549.00.

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Milk Frothing
Product is used Daily
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Isla

IslaIllawarra, NSW

  • 3 reviews

Absolutely Brillant Machine

published

Purchased a Breville Barista Express after my Sunbeam Cafe Series died after 10 long years. I am super impressed with it, love the inbuilt grinder function. Makes a great coffee. Highly recommend.

Purchased in May 2021 at Harvey Norman for $698.00.

Build Quality
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Noise Level
Value for Money
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Milk Frothing
Product is used Daily
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Matthew K.

Matthew K.Sydney, NSW

  • 4 reviews

Used everyday!

published

We use this everyday... The ease of use is great. The grinder works well and the creama gauge ensure the the best coffee output. Good size unit that compliments your benchtop. I'd recommend this for the novice barista plus no more wasteful disposable cups... Too many home coffees now

Purchased in May 2021 at Harvey Norman for $599.00.

Build Quality
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Cleaning & Maintenance
Noise Level
Value for Money
Consistency
Milk Frothing
Product is used Daily
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L Diaz

L DiazNorth Queensland, QLD

  • 3 reviews

Breville Barista coffee machine

published

after having 2 other coffee machines that have now died, I now purchased a Breville Barista automatic . the machine is easy to use, perfect coffee every time. quick heat up and ready to go.

Purchased at Joyce Mayne Physical store.

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Value for Money
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Milk Frothing
Product is used Daily
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wynnie

wynnie

  • 5 reviews

Great coffee

published

This machine works hard in my house and has lasted well, Breville customer service is excellent and I would not buy any other machine. The inbuilt grinder is fantastic, accessories are easy to source.

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Milk Frothing
Product is used Daily
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The reviewer stated that an incentive was offered for this review

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Questions & Answers

Karen M.

Karen M.asked

Barista Express BES870

In bought BS870 October 19 and it’s been working fine until about a week ago

I have to manually stop it from pouring either 1 cup of 2 cups

Also the gauge needle does not move to advise if the grind is correct

Frustrating as I’m very particular with cleaning procedures On this machine and I always recommend this machine to others but now I’m very annoyed and doubtful about it’s ability to
Perform

Can you please advise what I need to do to correct these issues or I will be asking for a full refund

Thank you

1 answer
beetole
beetole

have you tried reprogramming the shot time for your machine? there are several videos on youtube showing how to do it.

rcastaneda

rcastanedaasked

Barista Express BES870

I have been enjoying my Barista Espresso BES870XL for about two years with proper maintenance routines. Recently the grinding amount adjustment knob does not work. No matter where you put it, it produces the same amount of ground coffee. I use it to adjust the amount of grinding according to the hardness and roasting of the grain. Can you help me solve this problem? Thank you

3 answers
beetole
beetole

how often do you perform a deep clean of the grinder ? this means removing BOTH the upper and lower burrs of the grinder to clean in between where coffee can collect and cake up. this happened to me. let me know if you need more detail .

rcastaneda
rcastaneda

Thanks @beetole for your reply.
I certainly don't know how to remove the lower conical element from the mill. Occasionally I use a product in the form of tablets called GRINDZ for cleaning the grinder. WELCOME any suggestion on the matter. Thank you.

beetole
beetole

there is a video by R Brown on youtube to help you remove the upper and lower burrs. title of his video is: Breville Barista Express: Advanced Grinder Cleaning. The video is quite clear and will show you the amount of gunk that gets trapped in the nooks and crannies. grindz is fine for cleaning the teeth of the burrs, but fine coffee grounds and oils have space to get trapped and accumulate.

Steve M

Steve Masked

Barista Express BES870

Been enjoying this machine for 1 month, but now before pressure builds it cuts off. Needle gets to about half-pressure, or less, and then game-over. Very dissapointing after a few weeks of good shots!

No answers

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