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Marcus A.Perth, WA
- DD60DCX7
- Verified purchase
Don't buy Fisher and Paykel ever
We've had this for 3 years and have had nothing but problems with it. Motherboard needed replacing after 13 months, just out of warranty funnily enough. Similar issues again in July this year, and again 3 months later, now. The handles cracked within 6 the, the wire racks break easily, and zero support from Fisher and Paykel. Pay a little extra and get a Bosch, you won't regret it like I do.
Purchased in February 2021 at Appliances Online for $1,409.00.
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SueKSydney, NSW
- 2 reviews
Do Not Buy This ! Zero!
This is the worst appliance I have ever purchased. Fisher and Paykel we went straight for the innovative drawer option it we have been let down. It has been crumbling like a biscuit and for this not to be covered by warranty is VERY ANNOYING! Every time I touch it a part falls off. The exterior materials are very cheap and I am disgusted with the service I have received. No help whatsoever! Customer service had no idea.....sooooo upsettingggg
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Karen W.South East Queensland, QLD
Waste of money, worse dishwasher I have ever owned.
Double drawer dishwaers only have a wash arm at the bottom of the drawer as opposed to top and bottom. By the time you make sure nothing has gone anywhere near the arm so it is free to spin, then ensure there is a stack of clearance between items in there, then rewash the stuff it didnt clean, you may as well manually wash the stuff. The top drawer is bad enough, for some reason the bottom drawer is way worse.
Cant wait to replace it.
Purchased in April 2021 at The Good Guys for $1,499.00.
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Kimmh72Central Highlands and Goldfields, VIC
- 9 reviews
- DD60DAX8
- Verified purchase
Not what I expected given the price!
I was excited to get this new F&P two-drawer Dishwasher as we are empty nesters and only need to run one drawer at a time. I love the convenience of not having to wait until an entire dishwasher is full to efficiently clean my dishes. However, since purchasing this dishwasher we have had numerous problems. Constant error codes that I cannot find troubleshooting for, drawers not draining, machine stopping mid-cycle, dishes not being cleaned when the drawer is loaded as per manufacturer instructions. Now, after 3.5yrs the front handle on the bott...Read more
om drawer has cracked and tonight the handle came off completely (see image). This has left me with a dishwasher that is out of warranty, and one drawer that is unusable. Remember, this is a machine that is used in a household of two adults so gets minimal usage. I will not be purchasing this model again. I have found it unreliable and flimsy quality. I purchased it to replace our previous dishwasher that was damaged in a power surge, and honestly, wish I had my old dishwasher back again. $1388.00AUD down the proverbial drain!Purchased in March 2021 at Harvey Norman for $1,388.00.
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Chris0606Sydney, NSW
- 3 reviews
- 3 likes
So Far So Good
My 16 year old Fisher Paykel (FP) Dishdraw died recently and I was tossing up whether to buy a replacement or buy a Bosch or Miele. After reading the terrible reviews on this site I was very apprehensive about buying a FP product as I know production moved to China, from Aust/NZ where my old one was made. FP are now owned by Haier.
FP offer a financially attractive replacement system for FP owners and I saved around $500 off the retail price incl. delivery and installation, and I really do like the draw system.
I ended up buying the FP Dishd...Read more
raw directly from FP. Took about a week from making contact, and delivery and installation was easy and completed by the delivery people so no need for 2 visits. Now the review, I have had it now for 2 weeks, used both draws 3 or 4 times, and so far the product is very good. Extremely quiet, dishes come out sparking clean, and dry, pretty much everything you want with a dishwasher. The only nervousness is that the bottom and top draws seem not be identical in the cycle process. The difference is in the draining and drying, but as both do a good job, I am not that bothered. The difference in the draining is the top one seems to do one long draining cycle, the bottom one seems to a small drain then stop, drain then stop etc. On the drying, the top ones fan stops about 1 min after cycle has finished, manual says it is normal to continue after the cycle has finished, the bottom ones fan continues drying for about 10 mins after the cycle has finished. Seems a bit strange cycles are not identical but as long as the job is done, I am not worrying about it. We generally rinse our heavily soiled plates before putting them in the dishwasher, just a quick rinse under a tap, we never overfill the dishwasher and we don't use it for plastics or pots and pans.Purchased in August 2021 at Fisher Paykel.
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Fiona LCentral Highlands and Goldfields, VIC
- 11 reviews
Quiet, Reliable and User Friendly!
I love my Dishdrawer dishwasher!
It's so easy to load and washes well.
I do rinse everything I put into it first though, as this avoids clogged filters and promotes the longevity of the machine!
I have become masterful at stacking the dishwasher to minimise washes and always use the 49 minute cycle. Keeping up the rinse aid ensures quick drying and sparkling dishes every time!
Mine has been running like a dream for 7 years.
I love that I do not have to bend to load the top drawer, its half load and eco cycle option and very quiet operation.
Well worth the additional price over conventional dishwashers and highly recommended!
Purchased in December 2021 at The Good Guys Physical store.
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HeapsMetropolitan Adelaide, SA
- 10 reviews
- 2 likes
Makes Life So Much Easier
The convenience of not bending down to load the appliance makes it so much easier, and the fact we can either use one drawer or two provides the flexibility we need. We generally only use the top drawer as there are only two of us, but having the extra capacity for family gatherings or dinner parties is great. It is easy to use and leaves the dishes sparkling clean and dry.
Purchased in July 2021 at Harvey Norman for $1,179.00.
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GgtSydney, NSW
- 2 reviews
- 3 likes
Absolute rubbish
The dishwasher only has one water spinner and that's on the bottom. If you place anything on the top foldout shelves they WON'T be cleaned. A totally bad designed dishwasher.
Purchased in March 2021 for $740.00.
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WartsandallMelbourne
- 8 reviews
- 6 likes
- Double DishDrawer DD60DDFB9
- Verified purchase
Another Fisher and Paykel item with quality control issues
Once again I spend top dollar hoping to get a premium appliance, and once again Fisher & Paykel fail to deliver. You would think if you spent over $1900 for their premium range dishwasher they could at least ensure that both drawers are level and not crooked.
Purchased in June 2021 at The Good Guys for $1,923.94.
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Hannah vuIllawarra, NSW
- 3 reviews
- 1 like
It’s perfect, design for us
This is perfect for the couple . Love it, easy to put ghe dish in and unpack it, we use the top only most of the time . Suitable for couple and1 baby, will be small for big family
Purchased in February 2021 at Domayne NSW, Warrawong for $1,200.00.
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Emma BellSydney, NSW
- 2 reviews
Fault from Day 1 & no service
We have this brand new $1,500 dishwasher and it’s had a fault from Day 1 and Fisher & Paykel can’t send anybody to take a look at it for 18 days?!?! Two days off work, one cancelled appointment due to ‘technician illness’. Not good enough. What appalling ‘service’. We do not recommend this dish drawer or Fisher & Paykel’s customer service.
Purchased in April 2021 at Appliances Online for $1,500.00.
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JordySydney Surrounds, NSW
- 7 reviews
- Double DishDrawer DD60DCW9
- Verified purchase
Much Smaller inside than older style
Been using the two drawer for nearly 20 years and have purchased 2 others in this time.
This newer model is much smaller inside than the previous models and it will only clean the dishes properly on the heavy load option. It also doesn’t dry properly all the plastic containers are wet even on the longest drying cycle. My old dishwasher would run on the shortest cycle of 56 mins and be dry at the end. Now it’s running for 160 mins wasting energy just to get dishes clean. Very disappointed this time around F&P bring back the old model I would pay extra to have it .... should have bought a Bosch.
Purchased in December 2021 for $1,403.00.
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DoryanthusSydney, NSW
- 6 reviews
- 1 like
F&P customer service reaches new low
Ordered new F&P dishdrawer. Delivered with damage on front panel. Waited two weeks for technician to show up and fix damaged panel. Technician arrived with incorrect parts. Waited another two weeks for correct parts to be ordered by F&P and then had to rebook another appointment only to be told it would be another two weeks to get the repair done. Complained to NSW F&P service manager but told that’s the best that they can do. Appalling customer care. Been buying F&P products for 16 years but never again.
Purchased in March 2021 at Thr1ve.
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ClickyGippsland, VIC
- 14 reviews
Good dishwasher, love the drawers
Bought this for my family of 4. It's better than a full size dishwasher because you can fill one drawer then click go, and keep filling the other drawer. With a smaller family, it would take longer to efficiently fill the whole thing - have 3 days of dishes in there.
It cleans well even on the 48 minute cycle, and does everything we expect it to.
Owned for 5 years.
Purchased in June 2021 for $1,450.00.
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MaggieSydney, NSW
- 4 reviews
Won't honour warranty, terrible customer service!
We built a new home with Metricon. We chose to pay extra for the Fisher Paykel integrated double dish drawer. We moved in May 2017 and dishwasher should be still covered under the 2 year warranty but because the builder installed the dishwasher 5 months earlier ( yes Metricon went months past due date to hand over) Fisher & Paykel won't honour the warranty. It has been used for less than 2 years and both drawers have the same problem of not draining water.
Under Australian Consumer Law this is not reasonable and they should fix the problem bu...Read more
Purchased in May 2021.
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Diane OPerth, WA
Fisher & Paykel Double Drawer Dishwasher handy but disappointing.
I thought we were buying top of the range, but we had several call out over 5 years, one of which we thought should have been under warranty. Seals kept going wrong and generally there seemed to be lots of things that could go wrong. I have written to Fisher & Paykel twice but have not received a reply. Quite disappointing. We finally decided not to make a final repair, and bought a Miele instead.
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GregoryRSouth East Queensland, QLD
- 6 reviews
- 1 like
Good product, Great Wash
This is our third F&P Dishdraw, as we have moved a lot.
Great product easy to use and gives a very good wash, even on the ‘fast’ setting.
What we like most is the easy access when loading the dishes.
Purchased in September 2021 for $699.00.
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Rob F.Sydney, NSW
3rd DD over 18 years. First died, second was pretty good, the new one is a dud.
I love the convenience of the drawers and, after having a non drawer dishwasher for a few months, I went back to a new DD. The new model is just as convenient.
The bads:
- In a Volkswagen diesel-gate like attempt to get a higher energy rating the brand new model does not dry anywhere as well as the old models. Even on extra dry it is only almost as good as the old model. In normal mode everything plastic is still soaking wet. The whole dishwasher is wet after a cycle but most of the plates and glasses are dry. The cutlery is mostly dry. I have...Read more
Purchased in February 2021 for $1,800.00.
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SarahMelbourne
- 6 reviews
- Double DishDrawer DD60DCX9
- Verified purchase
Love them!
We had our dishdrawers installed around a month ago. I've never had a dishwasher before so I'm still learning the best way to load it and I have found some items are too large (chopping boards) however what does fit in the drawers comes out shiny and clean. It does a fantastic job and I love that I can have one load washing while I'm waiting to fill the other drawer. It keeps our kitchen looking tidy as we don't have to keep dirty dishes in our sink, plus we can run a deep wash and a light wash at the same time depending on what we've cooked. Would buy these again.
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DISHDRAWER
Performance was great and quite as with all dishwashers you should rinse the dishes before hand.
Cleaning is simple enough what doesn't go down the drain is easy to remove.
I purchased my one 10 years ago installed it myself never had a problem. Thank GOD I never used there technicians.
Purchased in August 2021.
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Questions & Answers
Hans asked
ARE THERE DIFFERENT MODELS FOR THE FISHER AND PAYKEL DOUBLE DISHWASHER 2020
1 answer
why do different companies give different model numbers for the 2020 fisher and paykel double drawer dishwasher ?
Paddyasked
Ben and Alicia Y.asked
Hi, I bought my double dish drawer in November 2022 and have not at all been happy with it. I had an earlier model years ago that was fantastic hence the reason to purchase this one again. I used finish dishwasher tablets in the basket (on tray provided) and found there was often still some of the tablet left after the wash and the dishes were not clean. I have tried different wash cycles and no difference. Top and bottom drawer both the same. I have since changed to finish powder which is better (not usually left over after wash) however quite often the dishes are still dirty. I rinse the dishes well before stacking and do not over stack. I have also cleaned the filters regularly. I am not sure what else to try. Any suggestions? I am so unhappy with this dishwasher.
No answers
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