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SA, Adelaide, ACT, Fyshwick, WA, etc...Reviewer Photos & Videos
MimGreater Melbourne (Metropolitan), VIC
Great service, amazing furniture pieces
King Living online made it easy to find our preferred furniture pieces, including material, so we could go in store and quickly decide. Dimitri (in store) was very attentive, knowledgeable, followed up additional queries and communicated quickly. Our purchase was sorted - now we can't wait to see what they look like in our home!
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Jo_GSydney, NSW
- NSW, Chatswood
- Verified customer
Wonderful service
Kristina at King Living Chatswood helped me over more than one visit to arrive at a final decision that I am so happy with! Kristina is very friendly, extremely helpful, patient, and gave me both great information, and space when I needed to think! She and her colleagues also dealt with the social distancing challenges extremely well, I made an appointment each time, and there were few people in the store. She gave me samples and an interim quote to help me along the decision-path. She also was really good at helping with cushion choices and being very knowledgeable about all of the products, from fabric, to measurements to pricing. I would recommend her services, and I can't wait to get the sofa....which will take a while. Thank you
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PattySydney Surrounds, NSW
Purchase of a lounge and 2 single chairs. Sucheta was perfect, her knowledge of the products and fabrics was great.
The Northmead store had a great range and well set out. Being that we are in Coronavirus times, the appt set up was very well timed. My assistant Sucheta was extremely helpful and made my experience very enjoyable.
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Kathy MarchSydney Surrounds, NSW
Excellent Service
I purchased a Lounge on the weekend, Sucheta @ Northmead was so helpful & knowledgeable about all lounges & fabrics. Could not have asked for a better experience . I can't wait to receive my new lounge & would highly recommend dealing with Sucheta.
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LucinaSydney, NSW
Sales Consultant
Big thanks to Suzzanah for helping us with our purchase. Suzzanah was very helpful, had great product knowledge. Suzzanah helped us choose fabrics / colours. She is an excellent asset to your team.
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NarlaSydney Surrounds, NSW
Wonderful service!
Pree Hiss at King Living Chatswood made choosing our lounge suite an absolute joy! From making our appointment over the phone to coming in-store, product knowledge, demonstrating the many ways the furniture can be modified to suit our needs...and her guidance and patience whilst we chose our leather collection and colour was greatly appreciated. Pree helped make what can become quite a stressful/exhausting experience into a thoroughly enjoyable one! We can't wait for our lounges to be delivered...excited to see them in our space! -Kris
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Herzen H.Sydney, NSW
Helpful staff
I had a wonderful experience with Melania from King living in Northmead. We booked an appointment due to COVID19- we went to see her because of the Sales they have on offer of the lounge that I've always wanted to have. Melania helped us for two hours, showed various leather colours and helped us make decisions on the coffee table/ottoman. Melania has been an amazing salesperson, very professional and kind. I would like to also thank her manager for helping me through with the purchase. I am excited to have my Jasper II sometime in July.
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christa z.Sydney, NSW
Wonderful shopping experience in these times of social distancing
Pree Hiss was so helpful and we had a wonderful experience in-store. We made an appointment beforehand, parking was super easy and service was delightful. Thankyou! We would definitely recommend King Living Furniture.
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G CookSydney, NSW
Lounge never arrived.
I didn’t receive my lounge after four delays with the delivery date so I cancelled my order and I’m still chasing them for the balance of my deposit money back. I’ve already given my old lounge away & they did not care. Rubbish customer service.
1 comment
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Cindy
- 2 reviews
Purchased with them 3 times
I'm so pleased with the products and services, that I have been a return customer to the King Living Nunawading store 3 times to purchase our furniture. Nina and Rita have been particularly helpful throughout our visits and were very patient with our enquiries. Thank you ladies!
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Excellent customer service
We were so happy with Dimitri’s help in the store, he was very knowledgeable and we didn’t feel pressured to make a decision. He was able to provide us with quality questioner service with his knowledge and kindness and would highly recommend people shop at the Richmond store for that very reason.
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MayGreater Melbourne (Inner), VIC
Fantastic service, very good advice
Very easy to navigate the store, found great examples of what I was looking for. Assistance from Dimitri was offered very promptly, all options explained fully. Several options shown to me.
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Best customer service
I loved King Living Northmead because from the time i stepped into the store i loved everything i saw. The sales staff was amazing and very patient & helpful. Best descission i made.
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Akhil D.Sydney, NSW
Great Service during tough conditions!
Due to COVID lockdown we were able to book in a personal appointment for almost 2 hours to be able to select the lounge we needed for our new house. Sucheta was very kind during the whole time and was suggesting ideas to get the best available option to us. I would highly recommend her and the store as they have the best variety of lounges.
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Vanessa F.Sydney, NSW
Feeling very happy and comfortable with our decisions.
Sucheta has been extremely helpful with all aspects of our new home furnishing choices. She has has put all my queries at ease and assisted in my decision making, helping myself and my family feel very excited about our purchases.
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Peter
- 2 reviews
Stunning Service from Iain Gilbert
I received the most AMAZING service from Iain Gilbert. He spent nearly two hours patiently answering all my questions, showing me a wide range of suitable options, providing possible alternatives, going through a huge number of sample colours and advising the best colours for our apartment. Iain was incredible. His product knowledge was fabulous, his patience was endless, his advice was brilliant and his desire to go above and beyond was obvious. He also gave me myriad samples to take away in order to help me choose the right colour. Iain was fantastic and deserves to be paid DOUBLE!!
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BuyerSydney, NSW
Excellent customer service
Overall consultation with Sucheta was excellent, she is very professional and she was extremely helpful in assisting us make our choices. Great follow up and She really has fantastic attention to detail. Look forward to enjoy the lounges when they arrive.
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Carlos service technician
Great customer service, friendly and thorough in his servicing of our nimbus lounge.
Called to advise of the time prior to arrival
Would highly recommend for any future services great job very professional
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HollyGreater Melbourne (Metropolitan), VIC
Amazing service
Arrived and greeted by Bev, who was amazing to deal with. We managed to get our new sofa ordered and sorted so easily, everything was clear and Bev was so incredibly helpful.
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Exceptional service - Jackie
This is the second piece of furniture I have purchased from King Living, Chatswood, and was fortunately assisted by Jackie both times and both times were pleasant experiences. Very knowledgable and professional, Jackie was helpful in choosing fabrics/colours and made the whole purchasing process seamless. I can't speak highly enough of Jackie, if you're in the Chatswood store ask for her - you'll be in good hands.
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Questions & Answers
Beate Lasked
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
5 answers
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
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Elizabeth R.King Living
Hi Glenda, thank you for your patience, and we do sincerely apologise for the delays. Our Accounts Team have advised that this payment has now been made. Kind Regards Elizabeth.