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SA, Adelaide, ACT, Fyshwick, WA, etc...Reviewer Photos & Videos
AngelicaSydney, NSW
Carlos and Mitchell.S
Carlos and Mitchell called ahead of time arrived on time and did a great job fix the problem very happy Kinga very lucky to have a both great work thank you
1 comment
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Suzie
- 2 reviews
Perfect service.
Carlos and Mitchell.S called to check is ok as they were early and arrived on time as advised Fixed our lounge with no problems. Would highly recommend their service and King overall
1 comment
Elizabeth R.King Living
Hi Suzie,
Thanks so much for sharing the great service provided by our technicians Mitch & Carlos during your recent service call. It's great to hear they were courteous and efficient as they skilfull... Read more
y resolved the concerns with your sofa. We thank you for your recommendation and hope you continue to enjoy your King sofa long into the future.
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Adrian and WendyGreater Melbourne (Metropolitan), VIC
- 2 reviews
Furniture is amazing and service was exceptional!
From the first phone call to Ben who was amazing to the final call to thank him for everything that he promised the whole experience was fantastic. The showroom had lots of different styles and Ben was excellent and providing us with a knowledgeable guide with experience to assist us to make an informed decision. Ben was committed to the process and remained in contact providing multiple options on the style, type of leather and explanation of the features. We purchased the King Cloud III and can not be happier with the finished product, featur...Read more
es and color of the lounge suite. Amazing store to deal with as buying a lounge suite is not a small purchase nor one we would make too often. Everything that was quoted and everything discussed was included. We could not be happier with the purchase, service and wonderful stylish modern lounge suite in our house looking amazing. Thanks to King Living Cheltenham, Ben and all staff who helped along the way.1 comment
Elizabeth R.King Living
Hi Adrian and Wendy, thank you for sharing your fantastic King Living Cheltenham experience. We are thrilled to hear about the amazing seamless service you received from Ben from your initial contact... Read more
right through to delivery and installation of your beautiful new King Cloud lll - the ultimate luxury recliner sofa. It is wonderful to also hear how Ben was very knowledgeable as he assisted you in navigating the many selection options to ensure the perfect choice for you and your home. We are so pleased to hear that you are very happy with your purchase and the excellent service received from Ben and our Cheltenham Team, we look forward to sharing your five star review with the Team, they will be delighted to read about your appreciation and kind words of gratitude.Similar opinion? Write a review on ieatwords.com.au!
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Camille DagherSydney, NSW
- 2 reviews
Excellent products and customer service
Leila in the Castle Hill store was very helpful and friendly. We purchased a beautiful couch and the whole process from start to finish was seamless. Would shop there again.
1 comment
Elizabeth R.King Living
Hi Camille,
Thank you so much for sharing the wonderful level of service provided by Leila in our Castle Hill showroom! We're thrilled to hear that with her friendly and informative assistance you wer... Read more
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FrankSydney, NSW
Great customer experience!
Sales consultant was very helpful and efficient. Such a nice customer experience when comparing to other furniture stores. Not to mention the variety and quality of furniture King Furniture has.
1 comment
Elizabeth R.King Living
Hi Frank,
Thanks for your review highlighting the five star sales assistance you received during your visit to our Annandale showroom. It's wonderful to hear that you appreciated the range and quality... Read more
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Excellent showroom service
Carol was wonderful helping and advising me to choose the fabric for the sofa I had already decided upon. Her advice across all areas (fabric color, style, appropriateness) was extremely helpful. Thank you Carol!
1 comment
Elizabeth R.King Living
Hi Jane,
Thank you for sharing the fantastic sales assistance you received from our Annandale team member, Carol! Carol is a very valued & experienced member of our team and we're delighted to hear th... Read more
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Very professional and helpful
Gulistan was very informative on the products and was very gentle and helpful throughout the process of purchasing. She was also very patient when I and my hubby were trying to select the colours.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing the excellent sales service provided by Gulistan during your visit to our Northmead showroom. We're so pleased that she was patient and considerate, providing you with all of... Read more
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Good job carlos
Carlos did an excellent job always kept in touch to let us know when he was arriving kept in touch on both occasions Very personable personable and easy to talk to and easy to talk to
1 comment
Elizabeth R.King Living
Hi Genn,
Thanks for your five star review highlighting the great after sales service provided by our technician, Carlos. We're so pleased to hear that during both of his visits he was courteous and ef... Read more
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Kate and IJustinMetropolitan Adelaide, SA
Roslan was fantastic to deal with
Roslan helped us purchase everything over the phone as we live interstate. He was so helpful and showed great customer service throughout the transaction. We will big through Roslan again.
1 comment
Elizabeth R.King Living
Hi Kate & Justin,
Thank you for sharing the wonderful service you received from our Bondi Junction team member, Roslan. It's great to hear that although you were not able to physically visit the showr... Read more
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Stewart GallSydney Surrounds, NSW
- 2 reviews
Great job by Carlos fantastic couldn’t ask for a better person
Very good customer service a delight to deal with Carlos his product and gave us some great ideas on how to look after the lounge would recommend him to anyone
1 comment
Elizabeth R.King Living
Hi Stewart,
Thanks for sharing your recent experience with King Living and the great level of assistance you received from our technician, Carlos. It's fantastic that he was friendly and informative, ... Read more
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Great job by Coles
Carlos turned up on time he called me to let him know that he was on his way which was great great communication very knowledgeable on the product done a quick job great work
1 comment
Elizabeth R.King Living
Hi Sean,
Thanks so much for sharing the great service you received from our technician Carlos! We're pleased to hear that he was polite and punctual, giving you a courtesy call whilst on his way and t... Read more
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Awesome couch and amazing customer service from Shannon
Our Jasper 2 was delivered this week and I'm very happy with our choice! I was apprehensive that the colour we went with (Mocha; viva leather) wouldn't complement our living room but I'm so pleased that it does!
We were so happy with the customer service we received from Shannon W (Castle Hill). He gave us his honest opinions and recommendations on the materials to meet our requirements and lifestyle.
Also, the delivery guys were great in setting up the couch, they were professional and efficient.
1 comment
Elizabeth R.King Living
Hi Karen,
Thanks so much for sharing your purchase and delivery experience with King Living, along with the fantastic photos of your new Jasper II sofa!
We're delighted to hear that you received such ... Read more
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Phillip RyanSydney, NSW
- 3 reviews
- 2 likes
Wonderful Service
We have been looking to replace our lounge suite for some time and could not be more happier with the service we received from Jizette, a very friendly and engaging young woman that gave us a lot of confidence that we were making the right choices in colour and fabric. My wife was particularly impressed with Jizett's product knowledge of the King range and her personal warmth which was particularly helpful in making the right decisions in what we actually wanted. I could not give a higher recommendation for the service. Thank you
1 comment
Elizabeth R.King Living
Hi Phillip,
Thank you so much for sharing such a glowing recommendation for the services of our team member Jizette! We're thrilled to hear that Jizette's warm and caring nature together with her exte... Read more
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Marion P.Sydney, NSW
Extensive range of furniture and wonderful service
We were served by Jackie Cho who helped us chose a two seater lounge for our new apartment. She helped us chose colour, size and accessories for the lounge in a very knowledgeable manner. We also ordered a coffee table. Only disappointing thing is the wait for them. We were very happy to have Jackie serve us.
1 comment
Elizabeth R.King Living
Hi Marion,
Thanks for sharing your experience with King Living and the excellent sales assistance provided by Jackie in our Chatswood showroom! It's wonderful to hear that Jackie was attentive and hel... Read more
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Robyn L
- 2 reviews
Irene Lujan
I recently ordered an extra cushion back for my Delta louge and the service and quality of the product has been first class. Irene Lujan organised a carrier as we live in the country and it arrived very promtly and intact. Thank you for very personal service.
1 comment
Elizabeth R.King Living
Hi Robyn,
Thank you for sharing the wonderful level of service provided by our Annandale showroom team member, Irene. We're so pleased to hear she took your circumstances into consideration, assisting... Read more
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Find out how King Living Physical store compares to other Furniture Shops
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Carlos and Joe
We had such an amazing experience with Carlos and Joe. Such great customer service and extremely helpful! They both had great knowledge of the product and went above and beyond.
1 comment
Elizabeth R.King Living
Hi Emma,
Thanks for sharing the five star service provided by Carols and Joe! It's wonderful to hear that they provided helpful and knowledgable assistance during their visit, ensuring all of your que... Read more
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MazzaSouth East Queensland, QLD
Personal and professional customer service
A lovely store to visit, spacious and product presentation is excellent. The team there are all always friendly, welcoming, helpful and knowledgeable.
Deb was exceptionally helpful with her advice in helping me to make my choice of a sofa setting, copying my floor plan into her computer and positioning my furniture, leaving me in no doubt that it would fit the space available perfectly. Her professional eye sourced lovely fabrics for cushions to complement my floor rug tones. I can't wait to see the sofa installed.
My previous experience ...Read more
1 comment
Elizabeth R.King Living
Hi Mazza,
Thanks so much for sharing your experience with King Living during your most recent visit to our Gold Coast showroom and also with your previous purchase and delivery!
We're delighted that o... Read more
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Carlos and joe
Happy with Carlos and joe service timing and delivery the service in great approach and friendly and good timing as well, looking after product well and good presentation after recovering
1 comment
Elizabeth R.King Living
Hi Yen, thank you for sharing your great King Living service experience. We are so pleased to hear that Carlos and Joe were friendly and prompt in delivering your beautiful, expertly recovered furnit... Read more
ure. We are sure you will love the fresh new look and continue to enjoy your King Living furniture for many years. We look forward to passing on your excellent review to Carlos and Joe, they will be delighted to hear that you are very happy with their service.Similar opinion? Write a review on ieatwords.com.au!
Mark SmithSydney, NSW
Jizette - Fabulous
We purchased our latest lounge from the Chatswood store.
Jizette made the whole buying experience so easy.
She is informative & knowledgeable on all aspects of the King Living range.
No pressure selling.
Fabulous.
Thank you
1 comment
Elizabeth R.King Living
Hi Mark,
Thanks for sharing the fantastic service you received from Jizette during your recent visit to our Chatswood showroom! It's great to hear that she allowed you to feel relaxed and comfortable ... Read more
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Carlos was fabulous!
Fantastic customer service and very knowledgeable. Was so professional and quick to fix an issue we were having with the lounge. King is by far the best company for furniture.
1 comment
Elizabeth R.King Living
Hi Tara, thank you for sharing your fantastic customer service experience. We are so pleased to hear that Carlos was fabulous and professional as he promptly rectified any issues with your sofa. We ... Read more
look forward to sharing your glowing 5 star review with Carlos and our Team - we are all very glad to hear that you are happy with King Living.Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Beate Lasked
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
5 answers
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
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Elizabeth R.King Living
Hi Angelica,
service as they expertly resolved the issue present with your furniture. We look forward to passing on your comments and thank you for your understanding in allowing us to carry out the necessary repairs.Thanks for sharing the excellent service provided by our technicians Carlos and Mitch during their visit earlier this morning! We're so pleased that you were so happy with their level of ... Read more