Read also:
smith and nobel air fryer envirosun solar hot water reviews slim and trim meal replacement saxon walnut wood heater reviews ryobi rpw140-g review fisher & paykel wh7560j3 review roger armstrong supreme digital video monitor ra4500King Living Physical store (page 5 of 89)
SA, Adelaide, ACT, Fyshwick, WA, etc...Reviewer Photos & Videos
Carlos and joe
Happy with Carlos and joe service timing and delivery the service in great approach and friendly and good timing as well, looking after product well and good presentation after recovering
1 comment
Similar opinion? Write a review on ieatwords.com.au!
Mark SmithSydney, NSW
Jizette - Fabulous
We purchased our latest lounge from the Chatswood store.
Jizette made the whole buying experience so easy.
She is informative & knowledgeable on all aspects of the King Living range.
No pressure selling.
Fabulous.
Thank you
1 comment
Elizabeth R.King Living
Hi Mark,
Thanks for sharing the fantastic service you received from Jizette during your recent visit to our Chatswood showroom! It's great to hear that she allowed you to feel relaxed and comfortable ... Read more
as you selected the perfect new sofa for your home, providing you with all of the information you needed to make an informed decision without any pressure. We look forward to passing on your comments and thank you for choosing King Living!
Similar opinion? Write a review on ieatwords.com.au!
Carlos was fabulous!
Fantastic customer service and very knowledgeable. Was so professional and quick to fix an issue we were having with the lounge. King is by far the best company for furniture.
1 comment
Elizabeth R.King Living
Hi Tara, thank you for sharing your fantastic customer service experience. We are so pleased to hear that Carlos was fabulous and professional as he promptly rectified any issues with your sofa. We ... Read more
look forward to sharing your glowing 5 star review with Carlos and our Team - we are all very glad to hear that you are happy with King Living.Similar opinion? Write a review on ieatwords.com.au!
Find out how King Living Physical store compares to other Furniture Shops
Know better, choose better.
Ask for Jizette
We have just purchased a Zaza sofa and were fortunate enough to be looked after by Jizette. I can be indecisive at the best of times but Jizette gave me nothing but confidence in our decisions. She knew the products back to front, she was clear with suggestions on what would look good as well as being practical with small kids. Her assistance was detailed, she was warm and she was not afraid to let us know if she thought certain configurations and materials wouldn't be a good choice for us. We would come back because of Jizettes customer service.
We're looking forward to receiving our Zaza : )
1 comment
Elizabeth R.King Living
Hi Zoe, thank you for sharing your fantastic customer experience when being attended to by Jizette at our Moore Park Showroom. We are delighted to hear about the warm and attentive assistance Jizette... Read more
provided as she guided and helped you navigate the most suitable options for your and your family. We look forward to passing on your lovely comments to Jizette, she will certainly enjoy reading your kind words and be very happy to know that you were impressed by her customer service. How exciting that you have chosen the luxurious Zaza, now you can look forward to receiving your beautiful new sofa!Similar opinion? Write a review on ieatwords.com.au!
reupholstery of 20 year+ King leather sofa
Absolutely thrilled with the reupholstery of our 20+ year King leather sofa. Sam & Karl were particularly strong, polite and professional, with absolute care taken delivering the (covered) sofa in the rain.
1 comment
Elizabeth R.King Living
Hi Ken,
Thanks so much for sharing your glowing review of both the re-cover of your existing King Living sofa and also the excellent delivery service provided by our team Sam & Karl. We're delighted t... Read more
Similar opinion? Write a review on ieatwords.com.au!
steveiSydney, NSW
- 15 reviews
- 1 like
- NSW, Moore Park
- Verified customer
Fantastic experience from beginning to delivery.
Daniel and Leanne looked after my purchase from King Living Moore Park. I couldn't have been happier. Professional advice, they knew their products, fantastic help with choosing fabrics to match my pieces. Great "sale" prices and the delivery guys were on time and did everything to set it all up just the way I wanted it. The furniture is great quality and looks stunning! 10/10.
1 comment
Elizabeth R.King Living
Hi Stevei,
Thanks so much for sharing the fantastic experience you had both during your time in our Moore Park showroom and with your recent delivery! It's wonderful that Leanne and Daniel provided yo... Read more
Similar opinion? Write a review on ieatwords.com.au!
Goold SolicitorsSydney, NSW
- 3 reviews
Great Delivery Guys
Lounge is Great took a bit of time to get re backorder.
But I must comment on Sam and Karl - Delivery Impeccable - Fast - Professional - Fantastic - Delivery - Impressed - Polite - Clean and Tiday
1 comment
Elizabeth R.King Living
Hi,
Thanks for sharing the excellent delivery service you received from our team Sam & Karl! It's great to hear they provided professional and polite service as they expertly and efficiently delivered... Read more
Similar opinion? Write a review on ieatwords.com.au!
Patient, friendly, capable service - wonderful products
Kristina welcomed me to the store a number of times as I dithered over my decision. She happily explained the choices and changed the set-up of the furniture to demonstrate its features to family members I’d brought with me. Thank you for your friendly, patient and knowledgeable help Kristina.
1 comment
Elizabeth R.King Living
Hi Diane,
Thank you for sharing the wonderful service provided by Kristina during each of your visits to our Chatswood showroom. We're so pleased that Kristina was considerate and helpful, reconfiguri... Read more
Similar opinion? Write a review on ieatwords.com.au!
Customer service - surpassed expectations
I had an idea what I wanted to purchase and it came to complete fruition with the invaluable help of Paulette. Not only with the selection, but the easy and Grace Paulette showed us our options. Our whole experience was pleasant from beginning to end and Paulette helped make a hard choice easy.
We left the store, we both felt thrilled and confident we had purchased exactly what we wanted!
THANKS PAULETTE!!
1 comment
Elizabeth R.King Living
Hi Carmel,
Thanks so much for sharing the exceptional sales assistance you received from our Richmond team member, Paulette! We're thrilled to hear that Paulette's expert guidance turned your tricky d... Read more
Similar opinion? Write a review on ieatwords.com.au!
Find out how King Living Physical store compares to other Furniture Shops
Know better, choose better.
Sara A
- 2 reviews
Great help to pick and order our sofa today
We've been into the Chatswood King Living shop several times during the last year to figure out the best couch solution for our semi that we're currently renovating. Today, we finally made a decision thanks to the very professional and friendly help from Pree. Pree did several different layouts for us and was very sweet, knowledgeable and patient with us. I'm confident we've now ordered a couch that will fit beautifully in our home and I can't wait for the house to be finished and then take delivery of our Jasper II! Thank you Pree! From Sara
1 comment
Elizabeth R.King Living
Hi Sara,
Thank you for sharing your experience with King Living during your trips to our Chatswood showroom to find the perfect sofa for your home. It's wonderful that when you recently returned ready... Read more
Similar opinion? Write a review on ieatwords.com.au!
Excellent service
Irene Lujan assisted me with the purchase of a lounge and was extremely patient and helpful to me in making a choice from your large and well made products. I visited several times before making my final decision and now wait with pleasure its arrival. Many thanks Irene.
1 comment
Elizabeth R.King Living
Hi Elaine,
Thank you for sharing the excellent service provided by our Annandale team member, Irene! Irene is an extremely valued member of our team and we're so pleased to hear that she was patient, ... Read more
Similar opinion? Write a review on ieatwords.com.au!
FleurSydney, NSW
- 2 reviews
Great experience!
Absolutely love our new bed! We are thrilled with the colour and the service from Dora at the store was wonderful. We are particularly thankful to Sam and Karl for the installation today. Friendly, polite, professional and just all round lovely warm men who couldnt do enough for us. We have had a great experience and now a great bed too!
1 comment
Elizabeth R.King Living
Hi Fleur,
Thank you for sharing your review including the wonderful service you received from our Annandale team member Dora, and our delivery team Sam & Karl! It's great to hear that Dora was helpful... Read more
Similar opinion? Write a review on ieatwords.com.au!
Therese JordanSydney, NSW
Another good experience with King
Easy to move around store & find chairs
Range of products very good & staff very helpful but not pushy
Quality has always been good
Sam & Karl who delivered chairs were excellent. Helpful & meticulous with tidy up
1 comment
Elizabeth R.King Living
Hi Therese,
Thanks for sharing your experience with King Living! We're so pleased to hear that you enjoyed your time in our Annandale showroom and the service you received from our sales team during t... Read more
Similar opinion? Write a review on ieatwords.com.au!
MScSydney, NSW
- 3 reviews
The furniture is fine
King furniture has a reputation, therefore it was an easy decision to make and I bought a lounge set. But I was disappointed as the rods rusted within 10 months or atleast I realised it within 10 months of the delivery. King furniture was quick to acknowledge and has now replaced the covers and rods free of charge. The service, delivery people were wonderful.. that is your saviour, King furniture! The guys who came to replace the covers and rods were responsible, helpful and polite. They reassured me about the product and my purchase.
1 comment
Elizabeth R.King Living
Hi,
Thank you for sharing your review of your experience with King Living. We're sorry to hear of the issues you experienced with your sofa, but are so pleased to hear that our After Sales team were ... Read more
Similar opinion? Write a review on ieatwords.com.au!
RebeccaGreater Melbourne (Metropolitan), VIC
Shocking quality and disgraceful service
Purchased Felix couch in 2017 and received March 2018 - 4 months later, insert broken. Replaced insert and since inserts and springs have broken another 2 times. Fabric on couch has also stretched and completely out of shape.
King have offered to replace the couch however, have sent an email saying they are concerned with
1-number of people sitting on couch
2-position of where we sit on the couch
I’m a single mum with 2 very small children (one a baby) so usually on few people sitting on the couch and to expect that unless we sit on certain...Read more
parts of the couch (not allowed to sit anywhere but back deep on couch) it will continue to break is ridiculous. I was not advised when purchasing the $10,000 couch that I would have to either not or how many people sit on couch at a time and motion where I allow people to sit because if I was given this information I would have most definitely decided not to purchase the couch. I spent over $40,000 at kings and I am bitterly disappointed. 2 of my family members have also spent large amounts of money with them and are appalled at the quality of my couch and dealings with them. I am taking the matter to VCAT to request a refund because I strongly feel they misrepresented their product and the quality is u acceptable. I also purchased a bed which has started to chip all around the base-initially I wasn’t going to follow up because you only see it once lifted however, now I will also take this further.1 comment
Elizabeth R.King Living
Hi Rebecca, we are sorry to hear about your disappointing experience and we would like to look into this further. Are you able to please leave your contact details in a private message, our email cus... Read more
[email protected]. Kind Regards Elizabeth.Similar opinion? Write a review on ieatwords.com.au!
Find out how King Living Physical store compares to other Furniture Shops
Know better, choose better.
DinaSydney, NSW
armchair/chairs/table/desk
The products are beautiful. I have them in my office. I had the final piece being the armchair delivered today. Each piece is perfect. My shop assistant was fantastic and gave me great advice. I had the pieces delivered and assembled at my office. Sam and Karl were great and were easy to deal with and even adjusted the other pieces in my room so it looks perfect. Thank you
1 comment
Elizabeth R.King Living
Hi Dina, thank you for sharing your fantastic 5 star review for King Living. We are so thrilled to hear that you appreciate our beautiful products and that all the pieces you have chosen with the ass... Read more
istance of your sales consultant are perfect for you and your office space. It is great to also hear how Sam and Karl were very helpful as they assisted in placing and adjusting all pieces to showcase your lovely new King Living furniture. We look forward to passing on your glowing review, our Teams will be delighted to read about your excellent King Living experience.Similar opinion? Write a review on ieatwords.com.au!
Carlos review
The store was clear in navigating
Customer service of king living was great once I identified the defect and very accommodating
Carlos was prompt and friendly. Very good customer service.
1 comment
Elizabeth R.King Living
Hi Yasmin, thank you for sharing your great customer service experience. We are so glad to hear that our Service Team and Carlos were prompt and accomodating in rectifying the issue of concern. We l... Read more
ook forward to sharing your excellent feedback and kind words with Carlos and the Team, they will certainly appreciate you taking the time to write this great 5 star review.Similar opinion? Write a review on ieatwords.com.au!
Carlos Service Technician
Carlos came out to replace my Jasper shelf. Really impressed, he called me prior to arriving and got the shelf assembled and cleaned up the mess in no time! Thx Carlos, awesome service!
1 comment
Elizabeth R.King Living
Hi Jo, thank you for sharing your impressive after sales care experience. We are delighted to hear that Carlos was efficient and did an awesome job in replacing and assembling your Jasper shelf, ensu... Read more
ring any mess was cleaned up promptly. We look forward to passing on your kind words of thanks to Carlos, he will be so pleased to hear that you are very happy with his service.Similar opinion? Write a review on ieatwords.com.au!
Karen TSydney, NSW
- 2 reviews
Thank you to Mitch for excellent service,
Great advice and a positive attitude - very lovely and polite. I love our King Living lounge and would highly recommend the product backed with an excellent technician and service should you have any small issues.
Thanks Karen
1 comment
Elizabeth R.King Living
Hi Karen, thank you for sharing your excellent after sales experience. We are so pleased to hear that you received great advice from our wonderful Technician Mitch, and that he was polite and had a p... Read more
ositive attitude as he attended to any concerns and rectified the issues. We look forward to passing on our great feedback review to Mitch, he will be delighted to read that you are very happy with his service.Similar opinion? Write a review on ieatwords.com.au!
Ria I.Sydney, NSW
Great customer service, quality and beautiful lounges
Lounges were presented nicely and in separate areas so it was easier to navigate. Customer service was wonderful and Shannon was super easy going and willing to help. So many fabrics to choose from as well so you'll get exactly what you're after. Can't wait to receive our Zaza lounge.
1 comment
Elizabeth R.King Living
Hi Ria,
Thank you for sharing your experience with King Living and the great service you received from our sales team member, Shannon! It's wonderful to hear that you appreciated the layout and mercha... Read more
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Beate Lasked
Recently purchased 2 Leon recliners. Had them for 12 days. They are so firm to sit on that my husband just has to get up out of it after an hour. It actually hurts. Please tell me they will soften. I’m so concerned after spending so much on them. My previous ones were super comfy and we only replaced them for aesthetics. Very anxious. Thanks.
5 answers
Elizabeth R.King Living
Thank you for your question. The Leon Armchair Recliner does have King Living’s Posturflex® Seating System for strength and support. If you still feel uncomfortable, please contact our After Sale & Customer Care Team
Phone 1300 135 464 Email: [email protected], and they will be able to have a look and advise.
Hi Beats L yes they do soften but not quickly. Maybe your husband can put something down on the sofa until it does. The springs in the sofas are there for support so maybe after a very soft sofa his body may be resistant to this support right now
Thanks Roberta. I really hope so. I’m so upset at the fact he is so uncomfortable..Even I find them hard to sit in for any length of time. Fingers crossed.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Elizabeth R.King Living
Hi Yen, thank you for sharing your great King Living service experience. We are so pleased to hear that Carlos and Joe were friendly and prompt in delivering your beautiful, expertly recovered furnit... Read more
ure. We are sure you will love the fresh new look and continue to enjoy your King Living furniture for many years. We look forward to passing on your excellent review to Carlos and Joe, they will be delighted to hear that you are very happy with their service.