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VIC, Metropolitan Melbourne, QLD, Robina, VIC, Regional Victoria, etc...Reviewer Photos & Videos
K B NGreater Melbourne (Metropolitan), VIC
- 4 reviews
- VIC, Metropolitan Melbourne
- Verified customer
Great build and very helpful staff
We had our house built through ABC Homes by Metricon. All I can say is we are very satisfied with the quality of the build for an affordable price. Our process throughout the building process was very smooth. Sales person [name removed] was very good and transparent. Staff at the head-office [name removed] & [name removed] were very helpful too and were quick in responding our querries. Our site manager [name removed] was very good too. Always provided us with regular updates on work done and seemed very well organised in planning the whole build process. We got our home in almost 3.5 months. Overall very satisfied with the builder.
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Mike BGreater Melbourne (Metropolitan), VIC
- VIC, Metropolitan Melbourne
- Verified customer
Terrific experience with Metricon
I cannot speak more highly of the team at Metricon. Our journey started with our fantastic sales person [name removed] who was extremely diligent and worked with us to design our perfect home. Our experience was made even better when the build was handed over to our Site Manager [name removed] who throughout the build communicated frequently to keep me connected to our house build, he dealt with issues with pure professionalism. I have built many houses before but [name removed] made this one my favorite build, predominately because of [name re...Read more
moved] passion for the job and the projects he is assigned to. As with all builds there are always going to be issues, with [name removed] commitment and ability to follow through with tasks, I always felt like we were in good hands. Thank you for a great experience [name removed], [name removed] and the team at Metricon.Similar opinion? Write a review on ieatwords.com.au!
Satisfied customerCentral Highlands and Goldfields, VIC
- 2 reviews
- VIC, Shepparton
- Verified customer
A very good business experience
Our first build of this kind, and we were naturally nervous.
However, the Metricon team proved to be friendly, helpful and competent.
They went out of their way to ensure it was a 'shopping' experience to be recalled fondly.
Nothing was too much trouble, and they made some helpful suggestions along the way.
1 comment
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Michael MCentral Highlands and Goldfields, VIC
- 2 reviews
- VIC, Regional Victoria
- Verified customer
Site Manager Legend
My build was expertly managed with great support from my Site Manager and the team in the office. The end product is an incredibly designed home built to an excellent standard.
Each week there was an update on progress with no issues occurring during construction. The site was always left in a tidy state and post handover was in a spotless condition.
What a great experience building my first home and I can't wait for my next Metricon build.
Contract No. 696019
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Tushar KhannaGreater Melbourne (Outer), VIC
- VIC, Metropolitan Melbourne
- Verified customer
Delighted Customer!
We are utterly pleased with the progress build of our first home! Metricon's Site Supervisor, [name removed] is managing this project so well like it is his own home. Senior Building Support Coordinator,[name removed], has also been super helpful and prompt. With their awesome personalities and their great attention to detail in ensuring that the workmanship is pristine- it is a pleasure liaising with both of them! Our independent inspector hard a tough time finding any major flaws. Thank you [names removed] for making our experience such a smooth one, we cannot wait to live in our dream home upon completion.
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DebGreater Melbourne (Metropolitan), VIC
- 5 reviews
- VIC, Regional Victoria
- Verified customer
Good build experience...very happy with the results
We built the Kalarney 29 Vogue (4 bed ranch style house). Build took 6 months.
We had a great site supervisor who regularly kept us informed.
Cost was as per contract.
Had a great experience from start to finish (from sales, selection to construction).
Very happy with finish. Would recommend Metricon.
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- Metricon
- Verified customer
Unsatisfactory product and post sale customer service
Serious dissatisfaction with result and post-sale service. End product has many serious defects. Metricon doesn't care.
1. Kitchen stonebench long scratches and twopac has many paint peeled offs. Blamed us not checked.
2. Canopy installed wrongly with electrical fault, fire danger.
3. Expensive wooden staircase with damages, not sanded/painted properly.
4. Dishwasher never worked.
1 comment
Team M.Metricon
Hi Allen
Thank you for your product review and providing Metricon with the items you require assistance with. We are any to aware that building your dream home, can and is at times an emotional rolle... Read more
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PJHGold Coast
- 4 reviews
- QLD, Robina
- Verified customer
Great Warranty Service from Metricon
Four years after the completion of our Metricon home we were hit by a massive storm earlier this year which resulted in water leaking into our main bedroom. Metricon quickly sent [name removed] to assess and finalise repairs. [name removed] was both professional and courteous and demonstrates the reason why we have twice chosen to build with Metricon. Metricon gives great after sales warranty service!
Thank you Metricon and thank you [name removed].
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Darren B.Greater Melbourne (Outer), VIC
- VIC, Metropolitan Melbourne
- Verified customer
Perfect Home, In Lightning Time
Our build was smooth sailing. Everything flowed nicely from one stage to the next. Our site supervisor was always in contact with myself or my partner keeping us up to date on our progress. All the things we weren't happy with were addresses straight away as to not affect or delay the build. The house is fantastic and I can't wait to get the keys
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Stephanie S.Greater Melbourne (Outer), VIC
- VIC, Metropolitan Melbourne
- Verified customer
Great build, and staff!!
This has been a long time in the making and we are so happy we are finally at the stage where we can move in. All the way from Pre-Construction to completion the staff have been hands down amazing to deal with. The staff has never left us wondering at any stage. Since the build started, the house was built right before our eyes and we were updated efficiently the whole way along. The quality of our build was right up to our expectations and the final inspection could not have gone anymore smoothly. We are so happy to finally make this house a home and enjoy our first home together!
We could not be more thankful for our admin support and site manager, you guys have been great! :)
Thank you so much,
S&D - 695716
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Stephanie WarnckeSouthwest, VIC
- VIC, Geelong
- Verified customer
Such a great experience with a fantastic supervisor
WOW, What a great experience building our first home was.
The house that Metricon produced was at a luxury quality standard. Our supervisor [name removed] was nothing but helpful and had a very good eye for detail. Not only did he guide us through the process he also took time to help and educate us throughout the build, as we were first time builders. This ensured we knew what was going on every step of the way. My Dad being a builder himself could not pick any faults throughout the build and everything was completed beyond the standards of a ...Read more
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TaliaSouth East Queensland, QLD
- 2 reviews
- QLD, Robina
- Verified customer
Excellent Site Manager
We commenced our first home build at the end of August 2022 and it was completed by the first week of December 2022 - just in time for us to move in before Christmas! We built the Erickson 24 through Metricon, and were put in touch with our Site Manager, [name removed]. [name removed] made the entire build process very easy for us. He gave us accurate weekly progress updates and was quick to respond to any queries we had. We'd definitely look at building through Metricon again as we've been very happy with the entire process and we love our new home!
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FionaGreater Melbourne (Metropolitan), VIC
- VIC, Metropolitan Melbourne
- Verified customer
Quality home we love
We opted for knock down and rebuild on our site where we lived for nearly 20 years. We were recommended by our friends to Metricon and are happy with our choice. Although it took a while before we finally got everything down and signed the contract, the construction process went quite smoothly. Both the foundation site manager and later the building site manager are very helpful and easy to communicate. We are, especially, grateful to [name removed] our building site manager for his help and understanding when we were stuck overseas and could n...Read more
ot finalise our handover for a few weeks due to Covid-19. Now we are living in our new home and found little problems with the building, which is really beyond our expectation. With small issues after the handover, like gas hob needs an extension cord, uncap the hot water tap for washing machine, keys that needs to be realigned, etc. were organised and fixed within days. The final cost was about 2% higher than we planned due to an extension of retaining wall in our backyard. Apart from that, everything else were sticked with what we contracted.Similar opinion? Write a review on ieatwords.com.au!
Vijay R.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Metropolitan Melbourne
- Verified customer
Absolutely thrilled with Metricon
My build is complete and I moved in 3 weeks ago. I should say I was very happy with the entire build process. [name removed] was my building supervisor and he did an excellent job in keeping up the communication channel open all the time. [name removed] would call me very regularly; sometime few times a week to keep me posted on the status of the build. He was also accommodated our request to visit the property and would answer all of our questions.
We wanted to move in few weeks earlier than the initially provided completion date from Metrico...Read more
n. [name removed] made it happen and there was no compromise on the quality while doing so. He spent plenty of time with us during our inspections and all issues were resolved promptly. Since handover he called in few times to ensure we settled in and if there were any issues. I have built few houses before and this has been the best experience so far. Thanks [name removed] for getting the job done on time and with great quality. Truly a 5 star experience. Metricon - is there anyway I can request [name removed] specifically to build my next house too????Similar opinion? Write a review on ieatwords.com.au!
- SA, Parkside
- Verified customer
Very satisfied first home builder
First time home builder. Was very excited but still nervous about the whole journey, but even from the very beginnings, the consultant we saw to discuss was very helpful in answering all questions and clearing some doubts we had at that stage in time. He was very informative and gave us a clear picture in what the stages would entail, how long we should expect each of these stages would take, what hardles we might come across and if we did(as it can be with building), metricon would be with us all throughout. All this cemented our decision to...Read more
build with metricon. Even through the choosing the colour schemes, textures etc of the house, the consultant helping us with this was very understanding that it was our first build and she was very patient with us when we kept changing our decisions. With the build itself, we were very happy with how everything was managed. Our house was build in record time, even beyond our expectations. We kept being pleasantly surprised each time we went to see the progress of the build, with how quick it was all coming along. Our building supervisor, [name removed], was very efficient, and we are very happy with his work. He kept updating us with how the house was going through all the stages. He made sure we all met at each important point of the build and explained clearly which stage of the build we were at. He was very accommodating and flexible when it came to meeting up times, with me working longer shifts, i wasn't always available at times that suited him but he was very understanding and always put his client's first and i was very happy about this. He was very committed and dedicated to his work and to making sure that the house's timeline was met, and we are very very grateful for that. Hand over was a smooth process, and next thing we knew, we had the keys to our new home. There were few items that required fixing after, such as the garage roller doors, etc, but Brenton followed all of this up and made sure everything got done and fixed before the week was over. I was very very satisfied with how that was handled. Overall, we enjoyed our experience with building our first home with metricon. Everything was hustle free (which is what you'd want especially if you were a first time builder like us). We love our home very much. It is very surreal everytime i wake up in my beautiful home. Our friends were very impressed with the overall quality of the build, so much so that they decided, when they too are ready to build, they will choose metricon. I have recommended, and will continue to highly recommend metricon to whoever wants to build. We would again, like to say thank you to everyone at metricon, who were with us throughout our journey. You all made it possible for us to be in our beautiful home. Very happy and grateful. Development approval 292/1433/2019 Contract numbee 704740 What did you build? Barton 22 traditionalSimilar opinion? Write a review on ieatwords.com.au!
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- VIC, Regional Victoria
- Verified customer
Dream home come true
We are very grateful to have our site manager who diligently performed quality assurance of our build start to finish including his attention to detail, professionalism & knowledge with no major issues found throughout the process.
We also appreciate the time spent with the sales manager week after week to explain in detail & help us select the right build choices. The team at M Studio guided us from the many selections to chose from to style our beautiful home. Well done Metricon & many thanks.
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First timmer
- 2 reviews
- VIC, Metropolitan Melbourne
- Verified customer
Roller Coaster Ride
My experience with Metricon has been a roller coaster ride, there were a few ups and downs but I really enjoy the experience in building our new home. I and my partner had a few properties in the past however we never built one, hence it was an exciting and daunting experience. However, Metricon staff made it really easy and smooth as possible. Our site supervisor [name removed] is very experienced and friendly and approachable. Regardless of our rough start from the beginning, however, we both found common grounds and manage to achieve each ot...Read more
her's expectations. I love the design of our new home the Bentleigh 42 and it was within our budget. Overall I am very satisfied with the services that Metricon had provided us, there are certain parts that Metricon went beyond my expectation which I am very happy. My contract number 702172 with invoice#740306.Similar opinion? Write a review on ieatwords.com.au!
vishalMetropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Our dream 1st quality home built by Metricon within time
I have built a Double story house with Metricon and I am very pleased with the workmanship of site supervisor and whole team of Metricon. Whose have been very helpful and well organised with everything and gave us a quality home in time. I am very happy with their work. And they are happy to help after the handover also within the 90 days service period.
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Sabrina L.Metropolitan Adelaide, SA
- SA, Parkside
- Verified customer
Fantastic experience from day 1 to the end.
From the day we signed the contract to the day we got the keys we were super happy.
We were always kept up to date with what was happening, any issues were addressed before it was a problem and fixed straight away.
SS [name removed] was outstanding, nothing was ever to hard. Always replying to our emails on weekends and late at night and always onsite checking the quality of the work.
Office staff were always easy to deal with and [name removed] our sale rep was amazing to, addressing issues early which saved us money and looking at all the opt...Read more
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- VIC, Regional Victoria
- Verified customer
Great site manager and quality
Building a house for the first time is a bit daunting, you only ever hear that its a nightmare building a house, this couldn't have been further from the truth with our build. The site manager [name removed], was really good to deal with, giving us weekly updates on how the build was going and letting us know exactly what was going on, if we had any questions or wanted to have a walk through he would make himself available for us. It's very exciting seeing the site cut, then the slab, then the frame, then each stage after that go up and getting...Read more
closer to moving in, [name removed] was spot on with the trades he used and it shows in the final build quality and the speed that it all came together, we couldn't really be much happier, it has been a great experience for us and wouldn't hesitate building with Metricon again in the future!1 comment
Team M.Metricon
Jason, we appreciate you taking the time to provide this excellent review. We are happy to know our Site Manager and his team delivered an excellent customer experience and home. We too love the jou... Read more
rney of watching a Metricon Home come together and we were so happy your chose us to deliver this for you. In order for us to share and celebrate this 5 Star Review with our team, could you please send us an email to [email protected], highlighting the title of this review and your contract # and/or build address. Again, thanks for the positive feedback provided. Take Care. Nathan National Customer Care Metricon HomesSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
SageMakerasked
Hi,
I recently purchased an 18 months property from the original owners which was built by Metricon. I have asked Metricon to send me the hand-over documents which has all inclusions (features, fixtures, etc) and a login details to their warranty portal.
I have been refused to these requests and was told that such request should come from the original owners before they can send the documents to me as new owner.
The original owners have nothing to do with the property anymore and have no obligations to get involved.
As the second owner who has all relevant papers to prove that, why can't I request to have these pass on to me?
Thanks in advance.
1 answer
Team M.Metricon
Hi SageMaker, please be advised we have received this same request via our website, and have responded with relevant information, details and next steps. We wish you all the best with your established Metricon Home.
Regards,
Nathan
National Customer Care
Metricon Homes
Paula S.asked
Who in this day and age doesn't want nbn to their house? Apparently we don't because we weren't given the option of connecting it.
No answers
Nilanga S.asked
Hi I live in NSW and build a house in Melbourne. Now the house is ready for final inspection and Metricon wants me to appoint somebody to do the final inspection and settlement or it will go for settlement as per the contract. Please see below the exact wording from Metricon Management. (Knowing the situation of the country I believe its unfair to force me to accept conditions as per the contract.
"In accordance with the signed contract clause 36, Notice of Completion has been issued and seven days has now passed. We understand due to current circumstances you are unable to attend the inspection and would like to appoint a Power of Attorney on your behalf.
We request that you please provide your POA by close of business Monday 6/04/2020, in order for the inspection to be conducted. If you are unable to organise your POA, the home will be completed and we will proceed to settlement."
I am happy to appoint somebody to do the final inspection. However I want to be the settlement to take place when the travel restrictions are over as I want to be satisfied that I am getting what I was promised.
(I believe that I only get 90 days warranty to point out any further issues or any items not as per the contract)
If Metricon is in a hurry to settle it, All what I want is to provide 90 days from the date the travel restrictions are lifted (When it is safe to travel).
1 answer
Team M.Metricon
Hi Nilanga S.
Thanks for your question via Product Review,
We understand your concern regarding travel restrictions. Travelling to facilitate obligations under the building contract for the purposes of a home settlement (including final inspection) is permissible. It is challenging for all of us, nevertheless, we have needed to find ways to still meet our obligations under the contract.
A Travel Certification letter, confirming you are a customer of Metricon Homes, can be provided. This should be carried during travel, verifying to any authorities that it is permissible for you to do so. Metricon Homes and the residential construction industry continues to be an essential service and travel is allowable between Metricon Offices, displays, design studios or build sites.
As per contractual obligations, Metricon is required to proceed with your home settlement as scheduled. We are unable to hold on to the home, having it sit dormant for an indefinite period. Metricon continues to operate with our Construction operations building homes to meet our obligations for all customers.
As outlined, if you are unable to be present at the home settlement, a Power of Attorney will be required to assist the handover of your home, or the home will be handed over without final inspection.
We are confident that the customer travel letter will provide peace of mind. Please contact us at [email protected] with your Contract Number and/or Site Address and we will send you the travel letter as soon as possible.
Rest assured, whichever way you decide to go, you will have 90 days to raise any Service items that you feel require inspection/correction. You may use a Power of Attorney for this activity as well.
We appreciate your understanding for Metricon to continue performing “business as usual” in line with our obligations to you under the building contract, and we look forward to hearing from you with regards to what measures you are taking in order for settlement of your new home to take effect.
Regards, Nathan National Customer Care, Metricon Homes
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Team M.Metricon
Hi Satisfied Customer! Thanks so much for taking the time out to leave your review of your Pre-Site experience. We always love hearing the work our team is putting in to make this a positive and mem... Read more
orable experience! We'd love to be able to share this feedback with our management team, as well as celebrate the success of the team members who helped you along the way! If you could send us an email to [email protected], highlighting the title of your review along with your contract # and/or site address and we'll be sure to get this to them! Again, thanks for your review... Nathan