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VIC, Melbourne, QLD, Loganholme, NSW, Baulkham Hills, etc...Reviewer Photos & Videos
Pamela F.South East Queensland, QLD
- QLD, Loganholme
- Verified customer
I am so impressed with the end result!
The whole process from start to finish was excellent. Building a house is supposed to be stressful, but the experience I had was far from it!
From Jerald in the Springfield Display office helping bringing my home to life on paper, to Lyn in the sales office who was prompt in handling any issues that arose and handled with compassion and professionalism. Then to my amazing Site Supervisor David who brought everything together in real life. I rarely heard from him (which is a good thing) and again any issues that arose he handled promptly and I h...Read more
ad my house standing before me in a matter of months. The finished product has more than met my expectations. Thank you David for all your hard working bringing it together. I would not hesitate in recommending Simonds to anyone looking for a builder, who builds good quality homes without breaking the bank!
1 comment
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- VIC, Traralgon
- Verified customer
Fantastic house and service
We were a bit hesitant to use Simonds to build our investment property (with my husband being a custom home carpenter himself) but we could not be happier with the end result. Our Supervisor Adam was always on top of the trades and he and Jackie ensured that our build went so smoothly. With all the uncertainty surrounding the COVID-19 situation, Jackie & Adam made sure that settlement went ahead and we received our keys before any lockdowns took place. Jamie (Sales Executive) was very upfront about all costs and answered all our questions promptly. Overall, they were a fantastic team!
We were also very impressed with the quality of the standard range, the price of the entire build and the finished result.
3 comments
Simonds H.Simonds
Hi JMac
Thank you so much for your wonderful feedback! We are very glad to hear that Adam and the team were able to make your home-building journey an enjoyable one and you were able to get into your ... Read more
new home as soon as possible. If you would like to, please provide us with your job number so that we can pass on your amazing feedback to the relevant team members. Thank you.
Hi, our job number was 62173
Simonds H.Simonds
Thank you JMac. We will pass on your feedback to the relevant team members.
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BevSouth East Queensland, QLD
- QLD, Loganholme
- Verified customer
So far so good
Hopefully its not too early to be writing a review and hope things remain as they are. Simonds has been amazing so far as my house is still under construction.
Jason from Springfield Display home made good modern choices for us.
Rita made a great impression in one day during selection.
Emma is the best, prompt responses and always keep you up to date.
David managing the construction has been awesome, surprised the neighbours with the work done in a day. For those not mentioned in person, trust me you make a good team.
I hope not to edit my review with time..haha..Thanks guys
3 comments
Simonds H.Simonds
Hi Bev,
Thank you for the great feedback! We are delighted that Jason and the rest of the team has been able to make your home-building experience a great one. We look forward to working with you thr... Read more
Job number Q4281
Simonds H.Simonds
Thank you Bev. We will pass your feedback on to the relevant team members.
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Windsor 220Gippsland, VIC
- VIC, Traralgon
- Verified customer
Fantastic experience
Had a very positive experience with Simonds Homes from my first consultation with Jamie Power, to managing the build with Jackie Norman and Matt Halliday. Jamie went above and beyond to allow me to have a lot of luxuries within the home and provided sound advice throughout the initial design stages. Communication with all parties throughout the build process has been smooth and efficient. My home is beautiful and I am very happy with the high quality furnishings used throughout. Jackie and Matt have gone above and beyond to ensure that works we...Read more
re finished in a timely manner and that everything was well explained and completed to an exceptionally high standard. The final cost of the build was no different to what was originally discussed and all my expectations were exceeded. Building a house is typically a stressful experience fraught with curveballs, however the team I had the pleasure of working with at Simonds Homes made building my first ever home an absolute dream.1 comment
Simonds H.Simonds
Hi Windsor,
Thank you so much for your wonderful feedback! We are very glad to hear that the Traralgon Simonds Team were able to make your home-building journey enjoyable and stress free! If you woul... Read more
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- NSW, Baulkham Hills
- Verified customer
Initial Sales experience(Pre build)-Milie's an all rounder
Our experience hunting for builders started off with hunting every builder out there and finally fortunately settled with Simonds. All thanks to Milie @ Marsden park Simonds homes.
Its honestly only because of her patience in explaining & modifying our design ideas, suggesting ideas irrespective of, whether we'd go with Simonds or not, she dedicated her full interest in helping us visualize how the house could be built. She's talented, knowledgeable, lively and patient. There were times when we met her in the office at night and she was full o...Read more
3 comments
Simonds H.Simonds
Hi Srikanth
Thank you so much for the great feedback! We are very glad to hear Milie has made your experience a great one! We look forward to working with you throughout the rest of your build.
If y... Read more
Sure. It is N1591.
Simonds H.Simonds
Thank you Srikanth, I will pass it on.
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Antonio78Gippsland, VIC
- VIC, Melbourne
- Verified customer
Great experience
Just completed our build with simonds home!
Justin was our supervisor and honestly made our building experience such a good one.
He is such an asset to the simonds team with his expertise and service we always felt like we were being looked after!
A big Thank you to Simonds team Jamie, Jackie, and Justin bersey
1 comment
Simonds H.Simonds
Hi Antonio
Thank you for the great feedback! We are very glad Justin and the team were able to make your home-building experience a good one.
If you would like to, please provide us with your job number so that we can pass your feedback.
Thank you.
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AmyGreater Melbourne (Metropolitan), VIC
- 2 reviews
- VIC, Melbourne
- Verified customer
Misleading Marketing Materials
We are very disappointed at the misleading information provided by Simonds Homes. We signed our contract based on TRUST and initial brochure collected at the display home and the sale consultant's explanation ("What you see is what you get"). Unfortunately all conversations with consultant were not recorded in writing and the brochure collected at display home failed us. According to the brochure, the size of house should be 194m2. We had a site inspection and we now realised we are building a smaller house (191m2). We had been told verbally we...Read more
are building standard plan as shown in first brochure. We wrote two emails to Simonds Homes. The reply we got from them: "My General Manager and the Building Manager have looked into this and have advised if there is nothing in writing noting that you will be provided the larger size home unfortunately, we are not able to provide anything back to you in relation to this. Any marketing material doesn’t form part of the contract unfortunately." This statement suggests that we CANNOT TRUST and BELIEVE Simonds Homes marketing brochure collected at display home. This suggests their marketing brochures are baseless, useless, unreliable and inaccurate. Even though "marketing material doesn't form part of the contract", the brochure and consultant's advice informed and persuaded us to sign the contract. Why did Simonds Homes so eagerly sell the standard plan using first brochure WITHOUT accurate information? It is so IRRESPONSIBLE!! We felt we were LIED to by Simonds Homes by their brochure which so UNTRUSTWORTHY. Indeed UNFORTUNATE.3 comments
Simonds H.Simonds
Hi Amy,
Thank you for getting in touch. We're very sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
Could you please provide your job numbe... Read more
Job no. 61133. Thank you.
Simonds H.Simonds
Thanks Amy, we have passed that onto the internal team for investigation. Please let us know if we can assist you in the interim.
Thank you.
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VIVEK SHARMAGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
#SHAMEONSIMONDS
Hi Everyone, i am writing this review just to make sure no one gets stuck with (SIMONDS) like i am.
Sales rep was really friendly and the moment you pay the money and sign the contract, it gets really hard for them to even answer the phone.
They don't even have a clue when and what permits to submit. Took them 6 months and i am still waiting for permits and surely they don't have any clue what to do next.
[name removed] the CSR from Simonds will always send you the email at 5PM so if you have any question, she doesn't have to ans and the n...Read more
ext day you won't even get hold of her. They are such a rip off. We always sign with big builder thinking that they would have more experience and will be looking after you, but its the other way around. We would rather go with small builder, atleast they will listen to you and won't charge you arm and leg for everything.2 comments
Simonds H.Simonds
Hi Vivek Sharma,
Thank you for getting in touch. We're sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed.
Could you please provide your job nu... Read more
Hi there,
My job number 61935, but surely I know this wont make any difference as another day went past where the CSR promised me that operation manager will call me to discuss as i don’t want to pro... Read more
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steveGippsland, VIC
- VIC, Traralgon
- Verified customer
Great builder Great Experience. Best builder we have used .
Our experience with Simond job no 60542 went so easy and well . Couldn’t ask for any better. Best choice we made . Simonds Taralgon have a great family team .
Starting with Aaron Wilson (sales ) who took us through the 1st step explaining and helping us out with options, plenty of patience and honesty. Followed by Taylor Schack (CRC) Whom explained everything well, helped us out with choices with plenty of patience. Lastly Justin Bersey ( Building Supervisor) who kept in touch explained everything, always available to talk too . All a great family that makes you proud to go along with them on this journey. All will be missed . An experience that we won’t forget
A big Thank you to Simonds team .
1 comment
Simonds H.Simonds
Hi Steve.
Thank you for the amazing feedback! We are extremely glad to hear that the Taralgon team made your home-building process an enjoyable one!
We will pass your feedback onto the relevant team.
Thank you.
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HARVARD 3514Greater Melbourne (Metropolitan), VIC
- VIC, Melbourne
- Verified customer
Customer service
Very happy with construction. It was an easy process start to end. Reddy had gone out of his way to assist us from initial meeting to post construction stage. Simonds homes were choosen due to being cost effective and reputable in market. If in future I will built my next home, I’ll build through Simonds Homes as well. Thank You.
1 comment
Simonds H.Simonds
Hi Harvard.
Thank you so much for the great feedback! We are glad to hear our team was able to make your home building process a great one!
If you would like to, please provide us with your job numbe... Read more
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- SA, Adelaide
- Verified customer
Great experience
Simonds were an excellent company to build with. Clear and concise communication throughout the journey. Build supervisor was extremely efficient and coordinated trades effortlessly.
The build is of a high quality which has been commented on by a number of trades I've had on site since handover. Would highly recommend using this company to my friends and family.
Job ref: S2211
1 comment
Simonds H.Simonds
Hi Kyle, thank you so much for the fantastic feedback! We are glad to hear that our team was able to support and assist you throughout the build of your new home. Thanks for providing your job number,... Read more
we will pass the feedback onto the relevant team members. Thank you.Similar opinion? Write a review on ieatwords.com.au!
TorinoGippsland, VIC
- VIC, Traralgon
- Verified customer
Satisfied Owners
Our experience with Simonds has been a positive one from the beginning with our Sales Consultant Aaron Wilson from Traralgon office. He was very informative and helpful. Skie Luke our CRC from Wonthaggi was always able to answer any queries we had. Always a pleasure to talk to with her bubbly nature. Aaron Wakefield our Building Supervisor always answered our call or returned them promptly to help us sort through any issues we had along the build and together we were able to get the problems rectified. Thank you to all the team.
Job No: 57583
Design: Torino
1 comment
Simonds H.Simonds
Hi Torino,
Thanks for the great feedback! We are very glad our Traralgon was able to make your home building process a great one! We will pass on the feedback to the relevant team members.
Thank you.
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jagdeepSouth East Queensland, QLD
- QLD, Loganholme
- Verified customer
Cheap quality and faulty product
It’s been an year and still trying to resolve the issues having with the quality and workmanship. I have to call them every month to fix the privacy locks. They fix it but the quality is so cheap and it breaks every now and then or the pin doesn’t stay in. I don’t have time to make complains about the same issue over and over so I asked them to replace the locks but they denied. And the maintenance guy and the supervisor have no customer service skills about how to talk. Every time he comes over to fix the locks he would blame us including my t...Read more
oddler who doesn’t even touch those locks and make us feel like stupid who don’t even know how to lock/unlock the door. Not only that but every single thing is taking a while to fix. Literally you have to chase them few times for even tiny fix up.3 comments
Simonds H.Simonds
Hi Jagdeep,
Thank you for getting in touch. We're sorry to hear about your experience. We want to make sure all your concerns are investigated and addressed. Could you please provide your job number a... Read more
It’s Q3849. Sorry but I don’t think there is anything gonna happen so no point to be investigated because I already talked to the maintenance manager and the team but seems like nobody cares.
Simonds H.Simonds
Hi Jagdeep,
We take your feedback seriously and always try to provide courteous customer service and the best advice possible to operate products within your home. On this occasion our Gainsbrough re... Read more
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JaivinderSydney, NSW
- 8 reviews
- NSW, Baulkham Hills
- Verified customer
Best building experience
I made right decision to choose Simonds homes for construction of my home in Sydney. Their sales team is best and they explains every aspect of process. I was super impressed by Milie's(Sales) skills to match customer requirements and the price she gave was not changed even after final approvals. The approval of plans and preconstruction took less than a month which is very fast . I am thankful to Simond's team at their office for smooth processing of my application. I would highly recommend Simonds for house construction .
Thanks
1 comment
Simonds H.Simonds
Hi Jaivinder,
Thanks for the great feedback! We are very glad our Sydney team were able make the process smooth for you. If you would like to, please provide your job number so that we can pass the f... Read more
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Milan K.Greater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Overall good but could be more considerate
We are at the completion stage; had our PCI last week. Overall happy with build process. We however were rushed at the gallery and felt like we could be informed more about the product we are choosing. For instance, we didn't have time to explore about the bathroom vanity at gallery so we left it as standard. Now the vanity and mirror looks very small and we were disappointed to see that. I have never seen such small vanity in anyone's house. It is so small that there is hardly any space other then occupied by the sink and there are no spac...Read more
e to put essential items on the vanity bench. We feel that the vanity doesn't fit the purpose as well as gives bad look to the bathroom due to the small size. I talked to my SS and emailed CRC but they both said that their hands are tight as that is whats in the contract. Our overall good experience ruined by small item such as vanity. Had we not been rushed at gallery; we could have made a better decision. Simonds could be bit more considerate as it could be inexpensive and very easy fix from their side. But unfortunately it doesn't work like that. So I suggest everyone to take enough time at the gallery and make right decision while selecting products for your dream house.1 comment
Simonds H.Simonds
Hi Milan K,
Thank you for your valuable feedback.
We are sorry to hear you experienced issues during your build. We have passed your feedback on to our internal team.
Thank you, Simonds.
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Geoff and BarbGippsland, VIC
- VIC, Traralgon
- Verified customer
Satisfied Home Owners
Our experience working with Simonds was positive right from the very start when we had the pleasure meeting Sales Consultant Jamie from the Warragul display village office, he was extremely helpful, knowledgable, and attentive in the process of planning our dream home. Taylor and all the staff in the Traralgon office were great to deal with, the effort, input and time they gave us to meet our needs in completing the design of our home was invaluable. When it came to the construction of our home we where very happy and satisfied with Justin our ...Read more
supervisor, and his team of tradesmen who where all very professional, and understanding in making themselves available, when any issues arose they promptly dealt with it, and rectified the problem, thank you Justin for your time and effort. Well done to the Simonds Team you made it a positive experience with a happy outcome2 comments
Simonds H.Simonds
Hi Geoff and Barb,
Thank you for the fantastic feedback. We are very glad that our Traralgon team were able to make your home building experience a great one.
If you would like to, please provide your... Read more
Hi our job number was 60408
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DavidSydney, NSW
- NSW, Baulkham Hills
- Verified customer
Great Pre Construction Experience.
Pre Construction. We have had a great experience to date with everyone at Simonds. From our 1st time dealing with Sam Wong at Marsden Park who recommend the Eastwood design enabling me to secure a lot with this house build in mind. Brett Hiscock, Marcus Williams and Alison Williams have all been extremely helpful and provided great customer service throughout. They have provided thorough and clear communication. Brett Hiscock especially has gone out of his way to accomodate my multiple variation requests to design a customised house and facade that we can’t wait to see and move into. We look forward to the construction phase and looking forward to having an equally great experience with Simonds.
3 comments
Simonds H.Simonds
Hi David,
Thanks for your great feedback. We look forward to working with you throughout the rest of the build for your new Eastwood home.
If you would like to, please provide us with your job number ... Read more
N1723
Simonds H.Simonds
Hi David,
Thanks for providing us with this information, we have passed it onto our internal team.
Thanks
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- QLD, Loganholme
- Verified customer
Great experience!
Both pre&post sales teams are friendly and helpful.
All enquiries were answered/addressed in time and to our satisfaction.
We were given updates in detail during and at the end of each stage with pictures.
Construction was completed ahead of the schedule.
The house looks amazing.
Quality and inclusions were as per the contract and promised.
1 comment
Simonds H.Simonds
Hi,
Thanks for your great feedback. We are glad to have been able to deliver your home to you ahead of schedule and that you love your new home!
If you would like to, please provide us with your job n... Read more
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James BulteGreater Melbourne (Outer), VIC
- VIC, Melbourne
- Verified customer
Stress free building...
My build was fantastically supervised by Justin, the workmanship was amazing...
Simonds Homes have been very good during the build, would highly recommend... Cost didn’t vary that much at all which was grouse... Being my first build, I am very happy with the entire building process and communication between myself and Jackie. I look forward to building with Jaime and the team at Simonds Homes again one day :-)
1 comment
Simonds H.Simonds
Hi James,
Thanks for the great feedback. We are very glad to have been able to assist you in the building of your first home, and we look forward to building with you again in the future.
If you woul... Read more
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Thomson and Donna
- 2 reviews
- NSW, Baulkham Hills
- Verified customer
Good experience so far
Pre construction - we have had a good journey so far with Simonds, from the time we ventured into the market, seeking advices and finalising the type of house . Brett Hiscock, Sam Wong, Eloise Joseph and Lauren Little have been extremely helpful and provided good customer service throughout. We look forward to the Mid- Construction phase and hope to have an equally good experience .
1 comment
Simonds H.Simonds
Hi Thomson and Donna,
Thanks for your great feedback. We look forward to continuing working with you throughout the remainder of your build.
If you would like to, please provide us with your job numbe... Read more
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Questions & Answers
jay h.asked
hi there. may i know how is the rent, to be paid, calculated in case of Simonds is unable to meet to honour their timeframe to build the house.
No answers
BHARTI S.asked
How long does Simonds take to build the home? I heard it took 5 months for Someone, is it true?
1 answer
Simonds H.Simonds
Hi Bharti,
The time it takes to build can vary depending on a range of factors. Typically, a single story home can take 4-6 months and a double story home can take 6-9 months. However the time frame can vary due to structural changes and house design. We require more on site conditions to be able to provide an accurate time frame for completion. I hope this helps and please let us know if you have any other questions.
Thank you.
Merben T.asked
With the limited edition builds (specifically Aspire) can I also avail of the Gary's style pack with it?
1 answer
Simonds H.Simonds
Hi Merben, unfortunately we are unable to combine these offerings together. Thanks
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Simonds H.Simonds
Hi Pamela
at we can pass on your wonderful feedback to the relevant, internal team members. Thank you.Thank you so much for your amazing feedback! We are so happy to hear about your enjoyable home-building experience with us! If you would like to, please provide us with your job number so th... Read more