Received my Bed & Mattress today I could not be happier.The Man& Woman installers were efficient & friendly. Thank you to Tyler & staff.One happy customer I would recommend Snooze to Family& Friends.

Great service, very helpful staff! Love my new mattress, delivery service was excellent, on time, able to work around my busy schedule and very helpful getting it into my house

This is the second time we have bought a bed and mattress from this store. Monica was very knowledgeable about the products in the store and was very helpful assisting us make our decision. She gave us the right amount of attention which we appreciated. Monica gave us a good deal, and the in store experience was followed up with information about when the mattress and base had left the factory, and then setting a delivery date. Delivery was done in an efficient and friendly manner.
Thank you, Launceston Snooze, for your great all round service!

Staff we’re so helpful. Abby was amazing and within a short amount of time we had the best option for us. I had miss 7 with me and they were so patient and understanding. Thank you

Bed is great !We went for a Sealy exquisite.The reason we bought it was because of Samantha .Her product knowledge and passion to exceed what was required to get the sale across the line was exceptional!

Very pleased with our two new ensembles with headboards that we purchased from Mile End. Mattresses included for free :-) Friendly customer service and ON TIME delivery. My only criticism would be maybe less plastic in the packaging? I know it's there to protect our lovely soft mattresses, but there was an awful lot of plastic wrapping that maybe could be reduced or replaced somehow.

Mattress is perfect, got a great deal with the RACQ membership and the customer service was excellent. Helped me purchase over the phone and delivered on the day I asked for!

The boys were great! They delivered my mattress and put it on my bed. They were very polite and respect. Their service was great. I would highly recommend them and snooze

We have been loyal Snooze customers for the past 15 years, and our most recent experience with them has proved why we will continue to be loyal. Having an unexpected issue with our most recent purchase, Snooze accommodated our needs with warmth and understanding, making sure that we were happy and pain free! Their generosity will not be forgotten! Thank you Snooze, we will definitely be back!

I couldn't sleep on this mattress - and slept on the couch - because of the smell and it was hard. I feel that when you complain you are offered fobbing off responses - like it will get softer even though when I've bought a soft mattress before they start off soft - and it will wear in like a pair of shoes - which actually exacerbate your frustration instead of soothe it. And then you are told that only if the quality-control employee whose interests are alligned with the company decides the smell is too strong - they will give you another. There is no reassurance about rectification.

Today I went to snooze at Penrith after being to 3 other mattress stores all of which didn’t have any stock available of what I wanted!
Into Penrith and Kathleen helped me, she was awesome! Explained the features of the mattress I was interested in, explained the warranty & arranged delivery all within 10 minutes! Excellent experience!!

purchasing our mattress was smooth and easy was great customer service Instore happy with service.
However the pickup was not so nice the gentleman that was at the warehouse/delivery centre was not efficient he didn't want to see any proof of purchase said " I dont care who you are as long as this mattress gets picked up" so glad someone else didn't turn up they would have got a free mattress on our behalf. Not caring who picks up the mattress is so wrong this will end up BAD one day someones mattress will get stolen or given to the wrong person one day. This warehouse person needs to take more care. Was Not Happy with his service.

My son purchased furniture from the Ocean Grove range. We received great service at the store and afterwards. Thanks so much Shane and team. And my son has already filled the bookcase. It’s great!

I wasn’t made to feel rushed when going back and forth testing out a number of mattresses and I’m now having a great night’s sleep on my new Sealy mattress!

Store was very well presented
Ladies so friendly and welcoming
Definitely know there stuff to fit your needs and very helpful
Follow up service was also brilliant and we will definitely recommend to people

We have bought one ensemble, bedhead and two mattresses at Homebush on different occasions and found Tan to be very friendly, professional and helpful at both times. His service and knowledge of the products were exceptional. Because of Tans's excellent customer service and the quality of product that was best recommended to suit our needs and price I will always recommend and return to Snooze at Homebush in the future. Cheers Marie

I just happened to visit this store by chance because it was near me at the time. I was interested in new mattresses anyway. The assistant Yasha and the owner Vandna were so friendly, helpful and professional in their service I ended up happily spending a lot more than I thought I would. Highly recommend this store for excellent bedding product and service.