Excellent, reliable and Quick connectivity and service. Have been a customer of Internode for around 5 years and found the drop out rate virtually nil.
Excellent customer service too. 10/10

I have been online since about 1993, with several ISP's. Internode is by far the best and I am a completely satisfied customer. I think I've been with Internode for about 11 years. Connection excellent, and on the occasions I've called support they've been invariably helpful. Any problem I've had (new machines etc) has been solved. I am not getting paid for this review.

Every time I ever have an issue internode responds quickly and accurately to solve it. They are utterly reasonable about everything and commit to ensuring our connection always works. When it doesn’t, which is very rare, internode doubles down on its service guarantees.

I'm with Internode for over a decade. I chose them because they were the most technologically advanced, for example - the first to offer IPv6 in Australia.

The many moves and technology transitions worked flawlessly. There were only few times I had to call Internode for support, and every time I had resolution at the first contact. The callback without losing place in the queue works.

I can sincerely recommend Internode.

I've had a seamless transition from ADSL2 (with another service provider) to NBN with Internode. I've had trouble free connection with no dropouts for months. One recent enquiry was sorted within 30 seconds. Highly recommend Internode

Has been going well now for a long time, just lately though there has been a little drop out in early evenind peak periods. I think this is to be expected with a lot working from home and also students coming home goin on line.

it works well in off peak times. When there are many using the NBN it gets much slower and drop outs are more often. It is as good as what is available. We have had great service from the internode staff over many years.

Wish i didn't sign up with Internode dreadful inconsistent performance from 5mbps to 38mbps nothing close to the paid for service speed.
and the PINGS omg the pings in the 100-250 to Sydney you'd better not be gaming on their service.
How hard is it to give people consistant pings..... I don't care about the download speed.
they have sunk a long way since being the gamer's choice ISP.
Don't be a fool like me and look elsewhere.

The connection is good. I would have liked the internode (iinet) group to offer loyalty deals for long standing customers. Since I am a pensioner now, at 71, I think a reduced fee would be very satisfying.Each time I have rung for advice I have been treated very well and with kind patience. A credit to the staff.

Well the new plan started at 42 and this morning 37, we had a plan of 20 before so it’s great, we always like internode for the past 20 years We enjoyed a great service, and yesterday again we waited just 10 minutes before we had a friendly talk about our options and you bend backwards to help us .
Regards
Gerard &Olga

Very reliable internet. Have been with them for years. On the rare occasion I have had a problem it has been at my end and so good to immediately speak to a clearly understandable and efficient person who sorts me out straight away.

An Internode client since they began in multiple premises and with multiple accounts. Never an issue that could not be resolved quickly with one email request or phone call - and that has only occurred a handful of times in over 20 years. Tech support has always quick and easy. There are many alternatives out there but why bother when Internode is so consistently reliable.

I have tried other providers and left frustrated not only with a poor connection, but more importantly the service level to support. With internode the experience has been that which one would expect.

Congratulations to the internode customer service team. They have shown on multiple occasions with a focus on quality interactions that the customer is the heart of their operation. Very satisfied.

My internet download speeds are horrendous despite speed test readings suggesting otherwise, but Goran did everything other than come to my house to change over the modum to try to fix the issue

Exactly what internode said it would be, and amazing tech support........ they have not let me down in the past 3 years, they have great standards that keep on impressing me

I have been with Internode for a long while with no issues and now due to Coronavirus and extra demands of schooling and meetings I have upgraded plan and are looking forward to continued Quality.

Had FTP in old house with 0 issues the whole time, FTN now And the issues I’ve had have been dealt with fast and no fuss. Customer service was fantastic