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Dandenong, Nunawading, Frankston, etc...Reviewer Photos & Videos
Monica G.Greater Melbourne (Metropolitan), VIC
Great service
Andrina was very professional and friendly. She was very patient as she took me through the selection process for my sofa. Great selection of sofas and with Andrina’s great help; I found what I was looking for and bought it!!
1 comment
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Lounge Suite Purchase
This was our third Plush purchase. Emily showed a comprehensive knowledge the lounge suites on offer. Her customer service was both friendly and considerate of our needs. We look forward to the arrival of the suite - Thank you.
1 comment
Plush Sofas A.Plush Furniture
Hi Peter,
We are so pleased to read of the service you received from Emily at our Plush Frankston Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Lorraine’s a legend!
We have been looking for a lounge suite for a few months, Lorraine’s friendly, efficient and knowledgeable service made our decision-making so easy. Her product knowledge was exemplary, her manner was warm and friendly and her service was above and beyond. If you’re in the hunt for a new couch see Lorraine at Plush Dandenong.
1 comment
Plush Sofas A.Plush Furniture
Hi Sally,
It is great to hear that you finally found your perfect fit! We appreciate your feedback on your overall experience and look forward to passing on your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Renata P.Greater Melbourne (Metropolitan), VIC
Wonderful, professional experience. Shop here!
We walked into the store just to browse and ended up having the best shopping experience. The store had numerous options and styles in a wide range of fabrics. Andrina assisted us, she was wonderful, knowledgeable and very supportive. She helped me design my perfect couch and now I'm counting down the days until it arrives! I definitely recommend shopping here.
1 comment
Plush Sofas A.Plush Furniture
Hi Renata,
We are so pleased to hear that you received wonderful service from our Highpoint Showroom. We will pass your appreciation onto Andrina and the team. Thanks for recommending us!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Edward SukkarGreater Melbourne (Inner), VIC
Rubbish and poor service
Plush sell promises and nothing else . I was lied to from the onset.
1 . Sales person said I was buying a hard wood framed couch. Not the case it is thin ply wood.
2 .l was told that buying the highest quality leather would mean natural imperfections would be the norm. And that the advantage of the other lesser grade meant greater controls eg grain patern etc.
This was not the case . They sent technician who was a waist of time. And full of attitude and excuses.
The leather had varying grain patterns due poor quality pieces used with scaly a...Read more
3 comments
Plush Sofas A.Plush Furniture
Hi Edward,
We are disappointed to hear of your dissatisfaction and experience to date. Your feedback has been escalated to our Management Team who are having trouble identifying you. If you could kin... Read more
dly assist by send your contact details to [email protected] or submitting below.Plush Sofas A.Plush Furniture
Hi Edward,
Thank you for your response. Your details have been passed on to our team who will be in contact shortly. ... Read more
Warm regards, Plush Think SofasRemarkable Plush have decided to refund me the total cost of the sofas. Thank you so very much Plush.
PLUSH does have a great problem resolution approach after all.
I couldn't be happier.... Read more
Similar opinion? Write a review on ieatwords.com.au!
KirbyGreater Melbourne (Inner), VIC
Delivery was above and beyond!
We purchased 2 x 3 seater cloud couches from Plush back in November knowing that we were signing up for a February delivery.
Come Feb our couches were onboard for a Saturday delivery which meant we had contractors for the job. We live in a townhouse that has a standard size front door but it opens onto a passage way and makes getting furniture in tricky. The contractors couldn’t get our couch in (Too long) so I called Plush to arrange an exchange. They kindly offered to attempt a redelivery with their main man Jonothan after I sent photos of ...Read more
1 comment
Plush Sofas A.Plush Furniture
Hi Kirby,
Welcome to the Plush Family!... Read more
We are pleased to hear that you are now the owner of a stunning Plush Sofa. It is great to hear of the outstanding experience you received from purchase to delivery. We hope you love your sofa and look forward to passing on your kind words to the team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Fantastic Customer Service
A big thank you to Emily at Plush Frankston for allowing me the 50% discount on purchasing a sectional piece that I omitted when I first bought the couch 6 months ago, I didn't even need to ask! Emily came out to the car and helped me measure my boot space so that I could pick up the piece rather than having the cost of delivery. The quality of furniture at Plush outshines it's competitors and so do the staff!
1 comment
Plush Sofas A.Plush Furniture
Hi Sarah,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Emily from our Plush Frankston Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
We love our new ZARA suite.
We purchased our suite in store with David G who was very helpful and provided a professional service with organising our Plush-shield 5 year fabric protection. We received our gorgeous ZARA suite yesterday and we couldnt be happier, just perfect for our lounge area. The delivery guys and Blake were super in bringing it up the stairs was no problem as a bit too large for the lift, Sorry Guys. We were also provided with a brochure of home care tips to look after our very comfortable brand new lounge suite.
Thankyou Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi Rosalind,
Thank you for sharing on your wonderful experience with Plush. It is great hearing that you received and absolutely adore your new sofa. We look forward to sharing your kind feedback with our Moorabbin and Delivery Teams. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
customer_first_namec
- 2 reviews
Plush Cameo
We recently purchased a Cameo recliner from the Corio Plush store from Nick. We received great assistance from Nick and have no hesitation in recommending our friends to use Plush.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
We are so pleased to hear that you received great service from our Geelong Showroom. We will pass your appreciation onto Nick and the team. Thanks for recommending us!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
AnnitaGreater Melbourne (Metropolitan), VIC
- 2 reviews
Customer service was top notch! We had interaction with each staff member and they all took excellent care of us. Comfy!
The Softy sofa is so comfy! We got the 2 leather which is also really soft and luxurious. I always feel relaxed and cozy as soon as I sit down!
1 comment
Plush Sofas A.Plush Furniture
Hi Annita,
Thank you for sharing! Hope you enjoy your stunning new sofas. We will be sure to pass your kind words on to the team.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Aries03Central Highlands and Goldfields, VIC
Amy and Zoe
Amy and Zoe were very attentive to our needs and information of the Plush product we are enquiring for. Both of them see to it that me and my wife are well inform regarding the choices we can pick, measurements and how the product can suit best in our home. We admire the dedications of your staff. Keep it up!
1 comment
Plush Sofas A.Plush Furniture
Hi Aries,
We are so pleased to hear that you received excellent service from our Ballarat Team. We will pass your appreciation onto Amy and Zoe. Looking forward to your next visit!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Store is good staff are ok but the waiting time I did not like at all:
I like the layout of the store the staff we ok. But they were all woman. Menbuy furniture too. I hated The waiting time. For the price should be shorter.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for taking the time to leave your feedback. At Plush, we have over 100,000 combinations of style, configuration and covers to ensure we have the perfect fit for anyone. We are sor... Read more
ry you didn't find your perfect fit upon your visit but invite you to explore our pricing and ranges on our website.Similar opinion? Write a review on ieatwords.com.au!
Fiona JSouthwest, VIC
- 2 reviews
Love my Plush sofa!
Amazing service and knowledge from Nick V in the Geelong showroom and delivery and assembly by Jonathan and Luiz. Love my new Plush sofas. Highly recommended the Geelong store and Plush sofas! Amazing staff and super comfy sofas!
1 comment
Plush Sofas A.Plush Furniture
Hi Fiona,
Thank you for your recommendation! We will be sure to share your kind words with the team and hope you enjoy. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Linda
- 2 reviews
Incredible showroom service and delivery. Couldn’t be happier!
After we received such wonderful showroom and delivery service from Plush when we ordered a chaise for our media room last year, we decided to purchase again from Plush to update our seating in our lounge room. Again, Plush have not only met but have exceeded our expectations. We have ordered from the Frankston and Dandenong stores and both have been consistently helpful. Joel and Jason were absolutely fantastic delivering our furniture. They were on-time, friendly, removed all the packaging and took it with them after setting up our new lounge. We are absolutely thrilled with their service! Thanks guys! Cannot recommend Plush highly enough!!
1 comment
Plush Sofas A.Plush Furniture
Hi Linda,
Thank you for sharing such wonderful feedback on your Plush experience. We look forward to sharing your kind feedback with our Frankston, Dandenong and Delivery Teams. It is so great to hear that you are now enjoying your new Plush Sofa.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Excellent Customer Service
JACINTA provided us with exceptional service. She took the time to listen to what we wanted, then patiently showed us our options, shared her knowledge, and when asked gave us her opinion which we valued as she was clearly experienced in design as well as the products.
1 comment
Plush Sofas A.Plush Furniture
Hi Michael,
We are so pleased to read of the service you received from Jacinta at our Plush Preston Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Shayla A.
- 2 reviews
In love!
Great help choosing the perfect couch fit for our living room and then amazing delivery by Joel and Jason who assembled the couch fast with no mess left behind! Thanks
1 comment
Plush Sofas A.Plush Furniture
Hi Shayla,
Thank you for your feedback - hope you enjoy your new sofa!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Great couches. Great delivery.
We absolutely love the couches. They are exactly what we ordered. Joel and Jason were on time with delivery and did a great job of assembling the furniture. Thank you very much.
1 comment
Plush Sofas A.Plush Furniture
Hi Lauren,
Thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
HeatherVictoria
Great service and so helpful
We were so happy with Mel at Plush Knox showed us all the Lounge Suites in our range that we were interested in so helpful and explained in detail all the different functions and the different leathers availabe to us . She was happy to spend as much time as we needed to decide what to buy would recommend Plush at Knox and specially Mel for her excellent service and efficiency with the whole process would defiantly go there again for further purchases. Thanks Mel for all your service and help.
1 comment
Plush Sofas A.Plush Furniture
Hi Heather,
Thank you for taking the time to share your experience with our Knox Showroom. We will be sure to pass your appreciation on. We are grateful for your recommendation. ... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
MiraSouthwest, VIC
Very pleased customer
I entered the store with my daughter focused on purchasing a sofa bed. Nick greeted us and was quick to direct us and show us what was available. He was cheerful, friendly and most importantly knew his sofas. He knew what was available in the ranges we were looking at, and was helpful when it came to choosing colour, texture and mattress. Store, product and Nick, will be recommended to others....... Can't wait to get my lovely sofa bed and 3 seater couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Mira,
Thanks for sharing!... Read more
We are pleased to hear of the service you received from Nick at our Geelong Showroom. It is great to hear you enjoyed customizing your purchase and that you are looking forward to delivery. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Scrap A.Greater Melbourne (Outer), VIC
Looking forward to our new lounge
Our experience at Plush in Dandenong with Chelsea was very satisfying, Chelsea spent all the time we needed with us to make sure we were happy with our purchase, she was very friendly, helpful and had an input into our choices as this is an investment for the next few years we wanted to get it right, our choice ticked all the boxes and we can't wait for it to arrive, thank you Plush and Chelsea in Dandenong for a great experience.
1 comment
Plush Sofas A.Plush Furniture
Hi Scrap,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that you found the perfect fit that we are sure will enjoy for years to come. We are sure your feedback will be much appreciated. Enjoy!... Read more
Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Tinaasked
Hi is there a cleaning kit available to my leather couch?
1 answer
Plush Sofas A.Plush Furniture
Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush
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Plush Sofas A.Plush Furniture
Hi Monica,
Thank you for sharing - hope you love your new sofa!... Read more
Warm regards, Plush Think Sofas