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Dandenong, Nunawading, Frankston, etc...Reviewer Photos & Videos
Scrap A.Greater Melbourne (Outer), VIC
Looking forward to our new lounge
Our experience at Plush in Dandenong with Chelsea was very satisfying, Chelsea spent all the time we needed with us to make sure we were happy with our purchase, she was very friendly, helpful and had an input into our choices as this is an investment for the next few years we wanted to get it right, our choice ticked all the boxes and we can't wait for it to arrive, thank you Plush and Chelsea in Dandenong for a great experience.
1 comment
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Lisa SGreater Melbourne (Outer), VIC
We LOVE our new couch! Service was fantastic!
The whole process of purchasing our new modular sofa has been great! From the service received by Chun at the Springvale store making sure we were happy with our purchase, to our delivery guys and Corey the technician that came out. Corey was so helpful giving us extra tips and tricks about keeping our couch looking great! Service has been very professional and we couldn’t recommend them enough!
We LOVE our new couch and we are so happy we went with Plush!
1 comment
Plush Sofas A.Plush Furniture
Hi Lisa,
Thank you for sharing on your overall Plush experience. We are looking forward to passing on your appreciation to our Springvale, Online and Delivery Teams. We love your stunning arrangement and hope you enjoy. ... Read more
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Just perfect!
We wanted to browse first and test the few options we found online. Nicole happily let us do this and once we needed extra help, she was right onto it! Super helpful and knowledgeable. She was able to answer every question we had and helped us buy our dream couch for our dream home.
Will definitely be going back when we need to start furnishing our next room!
1 comment
Plush Sofas A.Plush Furniture
Hi Mel,
Thank you for sharing your experience with our Taylors Lakes Showroom. Wonderful hearing you found your dream sofa for your dream home. We would appreciate some stunning pictures on our Instagram page @plush_think_sofas. ... Read more
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Excellent service across stores
I bought a couch from Frank at Plush Richmond a few weeks ago but had previously browsed and asked my million questions to David G at the Moorabbin store. Between the two of them it couldn’t have been easier and I’m really happy with the choice I (finally) made. Having such an easy experience for a big purchase was a dream.
1 comment
Plush Sofas A.Plush Furniture
Hi Kate,
Thank you for taking the time to share on your experience with both our Moorabbin and Richmond Showrooms. We will be sure to pass your appreciation on. ... Read more
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Couch
Great experience in store, and on phone re: delivery details, and with team on delivery day. Price was good and end product is great. Thanks to David at Plush Knox
1 comment
Plush Sofas A.Plush Furniture
Hi Pat,
Hope you enjoy! We will be sure to pass on to David and the Team.... Read more
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VictoriaCentral Highlands and Goldfields, VIC
Excellent service
We had excellent service from Amy at Plush, Ballarat. She is extremely knowledgeable about the products and gave us space and time to make decisions without feeling rushed. We were very impressed with our Plush shopping experience.
1 comment
Plush Sofas A.Plush Furniture
Hi Victoria,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that Amy from our Plush Ballarat Showroom was more than happy finding a sofa that met all your needs. Looking forward to your next visit!... Read more
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Lesley W.Central Highlands and Goldfields, VIC
- VIC, Ballarat
- Verified customer
Perfect. I needed a new sofa & visited Plush Ballarat. Fabulous sofa & service from Janos.
Spacious & well organised store. Everything is do easy to navigate to find exactly the product being sought. The design area is fabulous where you can examine exactly what you want, should the precise variant not be on display in the finish desired.
1 comment
Plush Sofas A.Plush Furniture
Hi Lesley,
We appreciate you taking the time to share on our Fyshwick Showroom. Lovely to hear on our showrooms ambience and that you enjoyed customizing your new sofa. Enjoy!... Read more
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ShellGreater Melbourne (Metropolitan), VIC
Great service
Jacki was so helpful in helping me make the choice from so many great options and explaining the insurance options. Looking forward to lazing about on my new sofas. Thanks.
1 comment
Plush Sofas A.Plush Furniture
Hi Shell,
Thank you for sharing your experience with our Springvale Team. We are looking forward to passing on your kind words. ... Read more
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Customer Service
Congratulations to Megan for her initial greeting and assistance followed up by Zoe. Both were very professional and very helpful in answering questions. Zoe made taking samples and arranging a quote and the order very easy - a very pleasing experience with no pressure to buy.
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Thank you for sharing your Ballarat Showroom experience with us. We are sure Zoe and Megan will enjoy reading your kind feedback. Hope you enjoy!... Read more
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Great Service
Great range of products in the showroom, once we decided on the snuggle chair, David was a delight to deal with, very helpful guiding us through material choices. Chair arrived while we were O/S, David was able to arrange a time that we could do a pick up after we returned cheers David
1 comment
Plush Sofas A.Plush Furniture
Hi Cameron,
It is great hearing of David's assistance in your decision-making process! As you have purchased one of our most popular models we are sure you will absolutely love it. Enjoy!... Read more
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Outstanding customer service!
I love great customer service! Danielle gave a friendly welcome, allowed us to look around but couldn’t have been more helpful with answering questions. Amazing sale was what got us into the store to look and now with Danielle's help we’re looking forward new furniture. Thank you!
1 comment
Plush Sofas A.Plush Furniture
Hi Tarsh,
We are so pleased to read of the service you received from Danielle at our Plush Shepparton Showroom. It is great to hear of her assistance and we are sure she will enjoy reading your kind words.... Read more
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Purchase experience
Having purchased two couches from Plush previously in the past 15 years, I was happy to purchase again as they are the most comfortable of couches and have never had an issue with the structure/material. Danielle assisted for this purchase, again at the Shepparton store, and her knowledge, advise and assistance was much appreciated. We now eagerly wait our new purchase to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Marc,
Welcome back! ... Read more
We are so glad that you returned for your newest Plush addition. It is great to hear that our quality sofas and service are just as you remembered. Looking forward to your next visit and hope you enjoy! Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Cannot wait to get my sofa, and instore customer service was amazing
I saw Kate when I first came in for a look and decided to go in for purchase rather than online because she was so helpful. I hate pushy sales people and Kate was knowledgeable, easy going and honest about her opinions in fabrics which would work for me and my dog Clover, which I appreciated. Cannot wait for my couch to arrive!
1 comment
Plush Sofas A.Plush Furniture
Hi Lana,
Lovely hearing that Kate from our South Wharf Showroom was able to manage your expectations. It is difficult finding the perfect staple piece but we are glad she was able to assist and tick all your sofa needs. Hope you enjoy!... Read more
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Pam WGreater Melbourne (Outer), VIC
Can't wait to get our lounges
My Partner and I have been looking for 12 months for a lounge and theatre suite. Upon looking around at other stores of which was many, we decided on a plush one, then came the style, colour and size to suit our house which is getting Built. We went to Dandenong Plush in Victoria and sat on the Studio and loved it from there, my feet actually touched the floor and it is very comfortable, the Display of the Lounges was good and the open store area was comfortable. Whilst we were looking Lorraine came over and it all went from there she was soo h...Read more
elpful, told us about cleaning it and helped us choosing the right colour that would suit, Lorraine was very friendly and professional but not pushy which was great and because our House hadn't finished getting built she deferred the date for us which meant a lot, we could get the 50% off as well as 5% extra with the 10 year warranty what a Bonus thanks Lorraine and Plush.1 comment
Plush Sofas A.Plush Furniture
Hi Pam,
Welcome to the Plush Family! ... Read more
It is wonderful to hear you have bought your first Plush Sofa! We are pleased hearing of Lorraine's amazing assistance and are sure your new sofa will be the perfect fit for your new home. We look forward to seeing some stunning pictures on our Plush Instagram page @plush_think_sofas. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
Sally PGreater Melbourne (Outer), VIC
- 2 reviews
Great service from Emily
Thank you Emily for your genuine service and support. Emily was very knowledgeable and allowed us to have some time to think about our purchase. We are very happy with our new couch and look forward to enjoying it for years to come!
1 comment
Plush Sofas A.Plush Furniture
Hi Sally,
Thank you for sharing - enjoy your new sofa! We are looking forward to passing on your kind words to the team. ... Read more
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Great Delivery Service
Had my Plush furniture delivered by Jonahtan and Blake. They were polite, careful of our property and highly efficient and professional in their service. They assembled the furniture on site and took away the rubbish. A great service from start to finish.
1 comment
Plush Sofas A.Plush Furniture
Hi Dil,
Thank you for sharing your wonderful experience with us. We are so happy to hear that you have received your beautiful new Plush sofa which we hope you enjoy and we look forward to your next visit. ... Read more
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Shane U.Greater Melbourne (Metropolitan), VIC
Great service!
David Gundry at the Moorabbin store was very impressive. His product knowledge and listening skills made us feel 100% confident we made the right decision with our new lounge suite order. We were very comfortable throughout the process.
1 comment
Plush Sofas A.Plush Furniture
Hi Shane,
We are so pleased to read of the service you received from David at our Plush Moorabbin Showroom. It is great to hear of his assistance and we are sure he will enjoy reading your kind words.... Read more
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AmyGreater Melbourne (Inner), VIC
Plush experience
Fergus was an absolute pleasure to deal with at Highpoint Plush. Every question was answered, suggestions were made to help finalise our decision and we walked out after purchasing our new sofa happy and excited. Thank you
1 comment
Plush Sofas A.Plush Furniture
Hi Amy,
We are so glad to hear of the excellent service you received at our Plush Highpoint Showroom. It is great hearing that you can't wait to receive your new purchase which we are sure you will love. Many Thanks!... Read more
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MargaretGreater Melbourne (Outer), VIC
Perfect place to purchase a couch.
Before I had entered the showroom I had already spent time on line researching couches.
I had looked at several different suppliers.
I decided to go into the store to look at one of my preferred couches.
While there I decided not to go further and purchase my sofa from Knox Plush.
The customer service was fantastic and Melissa was extremely helpful.
I felt comfortable in the place and I was able to spend time sitting on the couch I wished to purchase.
After consulting with my family I returned several days later and purchased the couch.
1 comment
Plush Sofas A.Plush Furniture
Hi Margaret,
Welcome to the Plush Family!... Read more
We are glad to hear your love for our stunning sofas was almost instantaneous. Hope the family are as excited for your delivery as we are! We will be sure to pass your kind words on to Melissa and the Knox Team. Warm regards, Plush Think SofasSimilar opinion? Write a review on ieatwords.com.au!
ML3002Greater Melbourne (Metropolitan), VIC
- 3 reviews
Great customer service!
We were greeted by the lovely staff at Plush in Northland. we were given time to browse and see what we liked. We were then greeted again by Tanya who was fantastic! She explained the quality and the options we had for the furniture we were after. She was patient and knowledgeable, but not pushy! We changed our minds a few times and she was understanding and very helpful through the experience! We are so exciting for our furniture to arrive! Thank you Tanya and the team at Plush Northland for making our experience a fantastic one!
1 comment
Plush Sofas A.Plush Furniture
Hi there,
Lovely to hear you enjoyed browsing our many stunning sofas. We are pleased to hear of Tanja's wonderful service and loo forward to sharing your feedback with the team. Many Thanks!... Read more
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Questions & Answers
Tinaasked
Hi is there a cleaning kit available to my leather couch?
1 answer
Plush Sofas A.Plush Furniture
Hi Tina,
All showrooms have our recommended cleaning products available to purchase, they will also be able to advise which product is suitable for your leather.
Warm regards
Plush
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Plush Sofas A.Plush Furniture
Hi Scrap,
Thank you for sharing your wonderful experience with us. It is a pleasure to hear that you found the perfect fit that we are sure will enjoy for years to come. We are sure your feedback will be much appreciated. Enjoy!... Read more
Warm regards, Plush Think Sofas